Our Reviews
Rating Breakdown
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110
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23
NEW
Had a similar issue as a review below for a leak in my Infiniti. Took the car here and they said it was related to the subwoofer power cord. I was really surprised by their poor communication about when the car was going to be ready, saying …More
Critical: Professionalism, Quality, Value
Was told two different things, 108.00 to diagnose the vehicle and then it jumps up to 700 due to "the type of vehicle you have" if that were the case they should've just said that over the phone before I brought the car in. I even …More
Very fast and thorough
Been a customer for 30 years and eight automobiles. Import Autohaus always gets things right.PositiveQuality, Professionalism
This place is awesome! They are fast, honest, and reasonable! There is a good reason they’re celebrating their 50th year in business.
Fantastic service. Never been happier with mechanical work on my vehicles. By far the best crew around.
The staff was very nice and I was able to get an appointment the same day my car was ill which was great.
Fantastic service, knowledgeable techs. They service all of our cars- from the Porsche to the Dodge truck! Reasonably priced and great customer service!
My 2001Passat needed a new heater core since it was leaking coolant excessively. I didn’t have the time or willingness to remove my dashboard to access it. Import Autohaus has it fixed in a day.
They were great to work with they fixed my convertible top and got me the car back in 24 hours Mike and the crew have worked on my Mercedes , BMW and even my Saab convertible always professional
As the owner of several old Mercedes automobiles I have discovered over the years that it is difficult to find a shop that is both willing and competent to work on them. Understanding that many mechanics are no longer working that were familiar with these old vehicles, and that many contemporary shops are not willing to work on them, it is very gratifying to find a place that is willing and compent to undertake that task. I have been satisfied with the work done by Import Autohaus and recommend them for your automotive repair needs.
Blew my clutch up in my heavily modified VW while out of town. Import auto was able to install the new clutch for a great price and even was able to resurface the flywheel, which saved me couple hundred at least. Ideal experience, and very impressed with the techs work! 4000 miles later and all is perfect!
Been a customer for 30 years and eight automobiles. Import Autohaus always gets things right.
Positive: Professionalism, Quality
Positive: Professionalism, Punctuality, Quality, Value
After purchasing a mk6 GTI in late 2018, I have been visiting Import Autohaus on Horsepen and Broad for all of my maintenance and minor modifications needs. …More
Positive: Professionalism, Punctuality, Quality, Value
After purchasing a mk6 GTI in late 2018, I have been visiting Import Autohaus on Horsepen and Broad for all of my maintenance and minor modifications needs.
They have an extremely knowledgeable staff who have been willing to answer any of my questions and the mechanic Mike, has even taken the time to speak with me personally when I needed help with more in depth issues.
They have prices that are reasonable if not better than the other local euro shops but their turn around is incredible! They are always upfront with the prices and quick to let you know if they run into unforseen problems that you may want to address. Never pushy, only informative.
I can't recommend Import Autohaus enough! My only caveat is they will ruin your expectations for any other business.
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Blew my clutch up in my heavily modified VW while out of town. Import auto was able to install the new clutch for a great price and even was able to resurface the flywheel, which saved me couple hundred at least. Ideal experience, and very impressed with the techs work! 4000 miles later and all is perfect!
This place is awesome! They are fast, honest, and reasonable! There is a good reason they’re celebrating their 50th year in business.
This place is awesome! They are fast, honest, and reasonable! There is a good reason they’re celebrating their 50th year in business.
As the owner of several old Mercedes automobiles I have discovered over the years that it is difficult to find a shop that is both willing and competent to work on them. Understanding that many mechanics are no longer working that were …More
Fantastic service. Never been happier with mechanical work on my vehicles. By far the best crew around.
Worked us in, got the part and got it installed, job done--fast, efficient! AS Always!
Trustworthy. Tremendous respect for how these guys conduct their business. The bill is always correct, and they go above and beyond to take care of the repairs the best way for the customer.
If you have a BMW or a Benz that isn't running up to par, don't even think about taking it anywhere else. These guys are great - good work done quickly for a reasonable price. They helped me get my battered old C-class back up to snuff, and they used good aftermarket parts - Bosch, just as advertised. Everyone here is friendly, cares about their customers, and clearly loves cars. Most people these days are reluctant to switch mechanics without someone they personally know giving a recommendation, but I didn't know anyone local when I needed work done, so I trusted the Google reviews. You should too, because these guys are the best in town. I've shopped around a little since that first visit and these guys really are the best. Take my advice - if you have a German car of any kind (BMW, MB, VW, Audi) or, in fact, any car, bring it to these guys.
If you have a BMW or a Benz that isn't running up to par, don't even think about taking it anywhere else. These guys are great - good work done quickly for a reasonable price. They helped me get my battered old C-class back up to snuff, and …More
New customer-- fast, courteous and efficient service. Reasonably priced, too.
Always a good experience. Won't take my car anyplace else.
Outstanding service and Outstanding customer service ! These guys are 10 times better than the MERCEDES Dealership - The prices are great and their knowledge is exceptional !
The gentlemen at Import Autohaus are very knowledgeable as well as professional and fair. I take my BMW there for all maintenance work and wouldn't have anybody else touch it. They have the exact same parts and products as the dealer, but …More
The gentlemen at Import Autohaus are very knowledgeable as well as professional and fair. I take my BMW there for all maintenance work and wouldn't have anybody else touch it. They have the exact same parts and products as the dealer, but give you a price that aligns with the actual cost (not the inflated dealer price).I had an issue where my water pump failed and they got me in quickly, identified the issue, filed the extended warranty invoice for me, and got everything fixed that day. Heck, the owner even gave me a ride home so I didn't have to wait there.Great people, great service. Enough said.
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l Guide · 89 reviews · 40 photos
l Guide · 17 reviews
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l Guide · 85 reviews · 170 photos