Our Reviews
Rating Breakdown
5
592
4
28
3
13
2
17
1
138
They do quality work and the people stand behind there work. The staff at the front desk are pleasant and very cheerful.
Schafer’s is always extremely professional and thorough with their work. Doing regular maintenance with them has been a dream!
Schafer is honest, quick, and reliable. We moved to the area in 2019 and struck gold when we found this place.
Incredibly helpful and thorough. They even let me keep my car there an extra day after my inspection and oil change; most places charge for that type of service.
Schafer’s has taken care of my car for years and I can’t speak highly enough about them! My family does yearly cross country trips and the folks here have kept us traveling to all our favorite places. Thanks for all you do!
Of all the cars I’ve had and shops I’ve gone to, I’ve never been treated so kindly and respectfully! As a woman who knows nothing about cars, it is difficult to find decent, trustworthy service and the staff at Schafer’s is amazing. They gave me a thorough understanding of the issues and repairs, consistently checked in during and AFTER the work they did and gave me confidence in their work. I will never go anywhere else.
Everyone was incredibly kind and helpful! I felt respected and very well taken care of, they explained everything to me and I never felt pressured into an upset. The comprehensive report they provide is the best I have ever gotten! Plus they washed my car!! Incredible experience I cannot recommend enough
Dishonest
extremely nice people
Does not do good work, take your car somewhere else.
Nick Miller
Sep 11, 2023
2 months ago
2 months ago
Always top notch service!
Great people and great service!
Literally the best customer service and convenience I have ever experienced in the city of Philadelphia! This is where my husband and I take our cars from now on!
This place is a hidden gem. From start to finish, the service is fantastic. They keep me informed about the appointment and the oil change and had me in and out in just over an hour.
I rarely write reviews, but felt Schafer's deserved one after my experiences with them.My car had it's catalytic converter stolen, and after the dealerships / other OEM part shops told me it could take anywhere from 3 - 12 months to get the part, I looked around and eventually came to Schafer's. They took my car in, and had a new aftermarket catalytic converter installed within 2 days.However, within a month or so, I started to get a check engine light, and the car just wasn't feeling right when driving. After taking it to my normal mechanic near my home, they told me the check engine code was related the catalytic converter, and it likely needed replacing.I called Schafer's about it, since they had done the original work, and without any hesitation they invited me to bring it back in. They determined the catalytic converter they installed had failed, and they installed a new one at no charge, standing behind their work. This work was also done within 2 days.I'm appreciative of their customer service and their attitudes through the process, as I'm sure there are other shops that would not have stood behind the work in the same way.Highly recommended if you find yourself with a stolen cat and need to get back on the road.
Morganne Dougherty
Aug 17, 2023
3 months ago
3 months ago
I am so happy I found Schaefer’s! Their work and customer service are the best I have experienced in the city! They send loyalty discounts and are completely honest about your cars repairs!
Joshua Shaffer
Aug 10, 2023
3 months ago
3 months ago
Friendly honest staff. Very talented.
Walter Kopicko
Aug 2, 2023
4 months ago
4 months ago
Great people and fantastic service.
Jack Harper
Jul 31, 2023
4 months ago
4 months ago
Great people and great service!
Such fast and friendly service! And a great location too, where I don’t have to circle the block 15 times to find a space!
Paul Morales
Jun 8, 2023
6 months ago
6 months ago
Job well done, KUDOS!!!
Alfred Demartini
May 26, 2023
6 months ago
6 months ago
I have been a satisfied customer for seven years. The service is professional, friendly and very organized.
Morganne Dougherty
Apr 6, 2023
8 months ago
8 months ago
As always, everyone at Schafer's is courteous, efficient and goes above and beyond to make the necessary car upkeep a great experience. The only place in Philly we take our cars!
Great service, extremely helpful and friendly staff. They took care of the entire process, even though our car broke down late Friday and we had to leave Philly that night. Thanks so much Jenn and everyone at Schafer's!Services: Exhaust, General repairs & maintenance
I took my truck here for 2 years at first there service was great and there prices were reasonable but the last time i took my truck to get fixed I felt like I got lied and scammed. My last inspection cost close to 5000 dollars and the time after that was about 3000 dollars where I was told they were going to fix my headlight bulbs for free but never put them in. The most recent time I took my truck there and the last time I will ever use there service my battery light was on and my abs light was on which I was charged 300 hundreds for tests to find out the problem they told me it could be the belt not turning the alternator fast enough or it could be the alternator. They fixed the belt and abs sensor that day cost me 1600 but over the weekend when I had my truck my brake light came on and abs light came on again still driving my car the whole weekend with the battery light on and abs light on Monday when I called was told I needed a alternator which would be 900 more. I finally got fed up and bought a new vehicle but was left feeling lied to and scammed by the service people in scaffers auto. If you do use there service be very cautious of what there doing and don't trust them like I did.
Nada Hall
Feb 3, 2023
10 months ago
10 months ago
Excellent
I trust shafer's 100% when it comes to diagnosing my car & repairsServices: Exhaust, Air & cabin filter replacement, Tires, Wiper blade installation, Brake service & repair, Air conditioning, Auto engine tuning, Auto A/C replacement, Auto maintenance, Auto water leak repair, Oil change, Auto brake repair, Brakes, Steering & suspension replacement, Battery, Steering & suspension repair
Never go here for an inspection. If you fail an inspection due to front brakes needing replaced, most places will quote you and allow you to get brakes fixed elsewhere and then bring it back for the inspection tag. Not so here. They will charge you for a failed inspection and if you have the brakes fixed elsewhere they will require a re-inspection of $97.Oh and by the way front brakes and rotor for a camry $773. They cost me $350 at another garage.Shafer’s is either price gouging since they know they have me paying them $97 regardless. Or they just normally charge astronomically high for front brake and rotor replacement.Save your money and time, go somewhere else for your auto repairs.
