Our Reviews


Average User Rating

4.23 / 5

Rating Breakdown

5
358
4
25
3
10
2
16
1
107

Sep 16, 2020
1 week ago

Sep 14, 2020
2 weeks ago
DON’T BE FOOLED BY THEIR OVERLY NICE CUSTOMER SERVICE. They are sneaky, and not to be trusted with your car. …More

Sep 11, 2020
2 weeks ago

Sep 9, 2020
2 weeks ago
Positive: Professionalism, Punctuality It was a great experience. They me updated every step along the way.And found a safety problem that I thought was just brakes. Thank you for the care you always take with my car.

Barbara Adams
Sep 8, 2020
3 weeks ago
It was a great experience. You kept me updated every step along the way.And found a safety problem that I thought was just brakes. Thank you for the care you always take with my car.

Harry Wible
Aug 28, 2020
1 month ago
Great Service Friendly Staff

Aug 22, 2020
1 month ago
Positive: Professionalism, Punctuality, Quality, Value For decades I found myself troubled by unwanted car repairs. This lead to trial and error in finding a reputable service station. Honesty is a number one policy when repairing your hard-earned transportation, and with Schafer's Auto Center, …More

Aug 17, 2020
1 month ago
Positive: Professionalism, Punctuality, Quality, Value They stand behind their work. I had a new alternator put in by the dealer. It died again after only 15 months and they told me it was outside their one year warranty. Schafer's replaced with a new alternator and offers a lifetime warranty. …More

Aug 13, 2020
1 month ago
Positive: Professionalism, Quality

Aug 12, 2020
1 month ago

Robert S.
Aug 11, 2020
1 month ago
hello friends and neighbor's. iBob, family and i has been customers ! 2003 purchased , needed loving, a lot of replaced shocks, motor flushed all fluids, more , would give a 10 rating. Son of a mechanic , growing up, i can tell , trained by new technology markets, car dealers , small-businesses. the certificates on walls proves , all of the professional training , that cost the Schafer business funds, but that shows you why i am a regular, toyota runs so well , first time back here at SCHAFERS AUTO 2-3 years. i highly recommend the shop.

Aug 4, 2020
1 month ago
Positive: Professionalism, Punctuality, Quality, Value very pleasant experience. Safe, quiet place to sit and work while car was being inspected. Would recommend and bring my car there again.

Aug 2, 2020
1 month ago
Critical: Professionalism, Punctuality, Quality, Value Came in for an oil change, they said I needed front brakes, they said that it was urgent and I wouldn’t be able to get my car inspected with out it being done. I didn’t have time to get it done that day. I just went to another mechanic …More

Lydia R.
Jul 31, 2020
1 month ago
Got a coupon in the mail for an oil change and figured we would try them out. We do our best to support the mom and pop shops around the city. After the oil change they presented us with all the things "wrong" with the vehicle that they were happy to fix for a high fee. One of the things they said needed to be replaced did NOT need replacing. We had already replaced it less than a year ago. When confronted with this information they said "oops, we must have made a mistake". Yeah, a $900 mistake?!?! No way. Beware of this place, especially if you don't know what's going on under your hood.

Jul 30, 2020
1 month ago
Positive: Professionalism, Punctuality, Quality, Value I took my 2004 dodge in for a exhaust leak And not only did they put a great sounding exhaust system in my truck. They did a full diagnostic check and let me know of a couple of problems that they also …More

Geno P.
Jul 30, 2020
1 month ago
Rip off beware! My truck went there for an all wheel alignment not too long again and I had to complain to the owner because it still was not driving straight. He agreed to look at it again and the second time it was a little better but the steering wheel still would shift to the left when I would use the break or go over a bump. I accepted the job they did because my truck was in an accident and figured it was as good as it could get. I recently dropped my truck off at Schafer's Auto Center because I had a front low beam lightbulb out and to get an inspection. I just got a call from Schafer's and they are telling me I need a front end alignment. My truck never was properly aligned to begin with if a mechanics claiming I need a front end alignment again. There excuse was "welcome to Philadelphia " as if the location is to blame for my truck getting out of alignment so quickly. I ordered them not to do any work on my truck and that I will pick it up tomorrow in the morning. We will see if they preform work against my will. I do not trust them! Please learn from my mistake!

William Sullivan
Jul 25, 2020
2 months ago
Everyone is great and they treat you excellent.

Jul 21, 2020
2 months ago
Positive: Professionalism Excellent shop they were great to work with and very friendly. Highly recommended for automotive needs.

Jul 18, 2020
2 months ago
Positive: Professionalism, Punctuality, Quality, Value Love going to Schafers! They’re also so accommodating and helpful. They also provide quality work every time. Highly recommend!

John M.
Jun 29, 2020
3 months ago
This place is such a rip off. I went here a couple months ago because my car needed knew brake pads. They come out and say I will need about $1600 of work. I talked the price down to $1200 just for the brakes and spent the last 3 months paying it off. Not to mention whoever worked on our car forgot to put on a hubcap and when I drove back to get it, they couldn't find it. They kindly offered to give us all new hubcaps which was great except that they are trash and are already damaged from the wear and tear of philly roads. We foolishly came back a little after for our inspections and all of a sudden they are saying we need all new tires.... I got new tires a year ago!!!! Don't give this place your money as they definitely do their best to take advantage of you. It's one thing after the other with them.

Jun 26, 2020
3 months ago

Nada Hall
Jun 24, 2020
3 months ago
I was very satified with the work on my car

Jun 19, 2020
3 months ago
Positive: Professionalism, Punctuality, Quality, Value Great customer service! The owner, Mike is a stand up guy and does good work. Had both of my catalytic converters stolen and he was able to replace them with a universal one, that ended up saving me a good $1000. Along with that, he offered …More

Jun 17, 2020
3 months ago
Positive: Professionalism, Punctuality, Quality, Value The mechanic I used for the past 6 years seems to have shutdown unexpectedly perhaps due to covid. I needed an oil change, my ac checked out, and my muffler started making noise. Having a good autoshop that I can trust is always a concern …More

Jun 17, 2020
3 months ago
Positive: Professionalism, Punctuality, Quality, Value The staff is very polite and efficient. The work was done quickly and within a reasonable amount of time. They checked everything and gave me a comprehensive report.

May 12, 2020
4 months ago
Positive: Professionalism

Apr 27, 2020
5 months ago
Positive: Professionalism, Punctuality Took my Chrysler there and they was back to me within an hour for the quotes they go above and beyond for there customers would highly recommended going there for fixes p.s so may Machanic gave me a hard time but mike was right there

Apr 27, 2020
5 months ago
Positive: Professionalism, Punctuality, Quality Mike and his crew always go above and beyond. The service is top notch (contactless payment, cleaning your car, honest feedback), the communication is incredible (automated reports with details and photos). You won’t find a better mechanic in Philadelphia, period.

Apr 18, 2020
5 months ago
Positive: Professionalism, Punctuality, Quality, Value Very professional and reliable work. We have had our cars serviced at Schafer’s for many years and have never had a problem. Although we have moved out of the city, we continue to commute to Schafer’s because they are that good.

Judith Weber
Apr 3, 2020
5 months ago
Best ever honest reliable,

Charell Grant
Apr 2, 2020
5 months ago
I believe you deserve a 10! This is why I've been with you so long

Mar 24, 2020
6 months ago
I went to Schafer’s for some exhaust work to pass the state inspection and it was the best decision I’ve ever made. We just moved here from Atlanta and had been to two other shops where we felt like we were being taken for all of our money. …More

Mar 19, 2020
6 months ago
I went to Schafer’s for some exhaust work to pass the state inspection and it was the best decision I’ve ever made. We just moved here from Atlanta and had been to two other shops where we felt like we were being taken for all of our money. I went to Schafer and Mike hooked me up with the exhaust work and state inspection for a third of what the others were charging. He was super nice and went the extra mile to help us out. When you find a good mechanic you stick with them. We are a three car family and every one of them is going to Schafer for their maintenance and inspections. You won’t regret going here!

Mar 12, 2020
6 months ago

Mar 1, 2020
6 months ago
- I pulled in because my engine light went on when driving on 76 East and I quickly googled "nearest mechanic". Boy was it a blessing I pulled into Schafer's. It is easily the best experience I have had at a mechanic ever. If I lived closer, …More

Alan Mittleman
Feb 20, 2020
7 months ago
Prompt, professional, trustworthy, and courteous service.

Feb 14, 2020
7 months ago
I pulled in because my engine light went on when driving on 76 East and I quickly googled "nearest mechanic". Boy was it a blessing I pulled into Schafer's. It is easily the best experience I have had at a mechanic ever. If I lived closer, …More

Feb 6, 2020
7 months ago
I pulled in because my engine light went on when driving on 76 East and I quickly googled "nearest mechanic". Boy was it a blessing I pulled into Schafer's. It is easily the best experience I have had at a mechanic ever. If I lived closer, I live an hour away, Schafer would be my choice for all of my auto needs. I cannot recommend them enough. They are honest and have earned my complete trust.

Jan 30, 2020
7 months ago
Quick turn around on everything that I need and always take care of my car. Will continue to go here for anything in future!

Jan 27, 2020
8 months ago
Positive: Professionalism, Punctuality, Quality, Value Always friendly, prompt and professional. Also, they get you a Lyft or Uber to work or home.

Rich Merritt
Jan 22, 2020
8 months ago
Got me back on the road ASAP!

Dec 27, 2019
9 months ago
Family oriented fair pricing get treated with respect

Dec 27, 2019
9 months ago
Nothing short of amazing . Knowledgeable courteous and efficient... My first visit here and you'll be staying plenty more of me...