Our Reviews
Rating Breakdown
5
615
4
31
3
13
2
17
1
138
John Mcallister
Feb 12, 2024
2 months ago
2 months ago
Well, the problem is leaving parts off the 2014 Honda Civic. Their is no reason for it except for the posabilty of Theft. A large section was missing that covers the master cylinder for the brakes. That cover had to be taken off when you changed the brake fluid. Then a large rectangular cover was removed to do an oil change.. That is also missing. I had to bring the car back to have them reinstalled. But your shop did not have either one. I could see if the Mechanic broken both covers. But allowing a car to leave without them and , not telling the customer what happen. Is very slopy work. Your manager agreed to replace the bottom oil change cover but not the cover over the master cylinder. Their is a good posability that you mechanic is selling parts at a higher cost to outhers.. if I were you I would put camerias into you shop to stop this from happening again. What could happen you will loose the ability to inspect cars and your shop will close due to the lack of people coming in with car problems. Do not blame outher mechanics for A job they have not worked on either. I have seen the lower pannel to the Honda behind their Tool box. When I went up stares. Now to tell you I am a licensed Airframe and Powerplant Mechanic by the FAA. I have worked on cars. TRUCKS, SHIPS, AIRCRAFT of all kinds for over 60 years. The best policy is always tell the truth. Someone life will depend on it. If it is not repaired properly. Now according to your representing. The new pannel will be replaced in about Three days.
Excellent service!
I have been a customer of Schafer’s since 2008 and can always count on Michael and the crew for efficient, thorough service. They accommodate any last minute requests I have while the car is in the shop (for inspection, for instance) and have kept my cars running well without any major issues! My VW Beetle was still running well when I sold it at 10 years old and my Mazda is entering its 12th year! Pretty good testaments tp excellent service!
Stellar! Friendly, trustworthy, reliable, and very good at explaining car things. I honestly waited until several visits to write this review because I couldn't believe I'd finally found an auto center I actually trust. But Schafer's is great!I've come in a few times for regular check-ins and a couple of times for an overheated engine. Each time the front desk was approachable and helped me get where I needed. I've never had any complaints with them. Which, trust me, I know is a ridiculous thing to say for any group around cars. 10/10 would recommend!
Really great people that work there, who are always a joy to see and talk with.
I’ve lived in the neighborhood for a few years now and struggled finding a reliable, trustworthy auto shop. After taking my car here this week, I won’t go anywhere else in SP and will recommend to my family and friends. They were beyond helpful and even able to fit me in without an appointment. Steven made sure to explain what everything meant and took the time to answer all of my questions. They even took the liberty of pre-scheduling my yearly inspection for next year. Can’t say enough great things! 10/10 recommend
As always, they did top notch on myson's 2011 Chevy.
Literally the best customer service and convenience I have ever experienced in the city of Philadelphia! This is where my husband and I take our cars from now on!
I was very pleased with my service. Thank you.
I really likes this place. They are very professional and knowledgeable, and even gave me advice that had nothing to do with my repairs and inspections. I am definitely going back!
Such fast and friendly service! And a great location too, where I don’t have to circle the block 15 times to find a space!
Schaeffers is good but they’re really pricey
This Team of qualified professionals are a pleasure to have take care all of my automotive needs. Thank you Ladies and Gentlemen for your efficient work.
Always a good experience no matter why the appointment! Great communication and clear documentation throughout the appointment. Careful attention to detail. Always confirm by phone your authorization for repairs, costs, etc. Great staff - always professional and super friendly and welcoming. Highly recommend!!
My Tesla was able to be inspected for Pennsylvania.. That was a great help for me!!The waiting room was so nice.. comfortable with television and magazines!! This was my second time to have my car serviced and inspected… I would definitely recommend going here!!
Direct and easy
They do quality work and the people stand behind there work. The staff at the front desk are pleasant and very cheerful.
Incredibly helpful and thorough. They even let me keep my car there an extra day after my inspection and oil change; most places charge for that type of service.
Schafer’s has taken care of my car for years and I can’t speak highly enough about them! My family does yearly cross country trips and the folks here have kept us traveling to all our favorite places. Thanks for all you do!
Everyone was incredibly kind and helpful! I felt respected and very well taken care of, they explained everything to me and I never felt pressured into an upset. The comprehensive report they provide is the best I have ever gotten! Plus they washed my car!! Incredible experience I cannot recommend enough
Does not do good work, take your car somewhere else.
Nick Miller
Sep 11, 2023
7 months ago
7 months ago
Always top notch service!
Great people and great service!
Morganne Dougherty
Aug 17, 2023
8 months ago
8 months ago
I am so happy I found Schaefer’s! Their work and customer service are the best I have experienced in the city! They send loyalty discounts and are completely honest about your cars repairs!
Joshua Shaffer
Aug 10, 2023
8 months ago
8 months ago
Friendly honest staff. Very talented.
Walter Kopicko
Aug 2, 2023
8 months ago
8 months ago
Great people and fantastic service.