Our Reviews
Rating Breakdown
5
759
4
37
3
14
2
20
1
141
Such a friendly atmosphere and reasonably priced!Services: Oil change, Vehicle Inspection
Great shop! I have always found them very trustworthy, helpful, and efficient. Not to mention friendly! You can tell it’s a family atmosphere in there and they always treat me like a valued customer.Services: Vehicle Inspection, Oil change
$1500 for a single brakeline + one lightbulb replaced on a 2007 Honda Pilot last October.The lady said they had to drop the subframe to get to the line, the guy said they had to custom make the brakeline since the part was not available. That added a few hours to the labor cost.I am unsure what to make of this. Based on forums and websites I read, this is the most expensive single brakeline job I have seen by far, especially for a Honda Pilot. The parts appear to be widely available online and local auto stores, OEM or non-OEM.The lady also told me they inspected the other brakelines and they didnt need replacement at the time. This is also puzzling to me. If one line is rusted through and broke, and the subframe has been dropped, wouldn't it make sense to replace all the lines?The last experience I had with Schafer's was good. I had the front pipe of my pilot replaced for $700, which was within normal range.ServicesBrake service & repair
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The people here are very friendly and helpful to get your car fixed. They are very honest.
Randy S.
Sep 2, 2022
2 years ago
2 years ago
RIPOFF ARTIST - STAY AWAY!! I took my car to Schafer b/c of leaking brake fluid. I specifically requested for them to look at this issue and let me know what they find. They said to look at the car they charge $79 plus tax - no problem I get it. The next day I received a text with photos of my car and a list of various unrelated issues they suggested I should fix which totaled $2,700.00. When I called the shop I spoke to Armon who tried to use fear based sales tactics trying to convince me my car needed this extra work none of which was related to the brake fluid problem. When I asked Armon for a price on fixing the brake fluid leak he said they would do it for $720. but would make me sign a release that would release them from liability. I quickly realized these people are FOS, liars, and not to be trusted. When I went to pick up my car I was greeted by a super rude women who warned me to be careful driving my car b/c the breaks were low so I asked her if I could purchase break fluid from her and she said she wouldn't sell it to me. I guess you can call that passive aggressive. She couldn't have been nastier and was totally pissed I was on to their scamming BS and taking my car elsewhere. Armon was there but didn't have the balls to look at me b/c he as well realized I was on to his scamming BS and I know a few things about cars (totally caught in lies). Long story short, I drove safely to another local shop and they repaired my brake fluid leak - the whole job cost $149.00 parts and labor included from a very honest and skilled mechanic. Do yourself a favor and stay away from Schafer's Auto, they prey on people who do not understand cars, they over sell and over charge for repairs that are not needed.
Great service. They even paid for my Uber home. Will definitely use them again.
Alan Mittleman
Feb 20, 2020
5 years ago
5 years ago
Prompt, professional, trustworthy, and courteous service.
I pulled in because my engine light went on when driving on 76 East and I quickly googled "nearest mechanic". Boy was it a blessing I pulled into Schafer's. It is easily the best experience I have had at a mechanic ever. If I lived closer, …More
Kind, affordable, and most importantly, honest.
Family oriented fair pricing get treated with respect
Rich Merritt
Jan 22, 2020
5 years ago
5 years ago
Got me back on the road ASAP!
I was in a dilemma because I had just gotten a new car and had to wait for my PA plate and ZONE 5 parking permit. I FINALLY got all of that but realized that if I parked on the street in my ZONE.... it wasn’t INSPECTED yet and the TOXIC …More
This place is high way robbery over priced and cheap parts
Always professional and friendly customer service thanks to Shafers for all the work they have done. God bless you guys and ladies.
Use them for mostly everything for my car and have been for years, never the cheapest but always dependable and quality work done.
Great service and quality work done to my car. They keep you in the loop with superior communication by management and provide pics and mobile updates when jobs completed.
Superb service. So glad I found a place I can fully trust to take my car too. Their car health link is awesome & I like seeing pictures of what’s wrong. Friendly & even offer free uber rides to & from to get your car.
I was in a dilemma because I had just gotten a new car and had to wait for my PA plate and ZONE 5 parking permit. I FINALLY got all of that but realized that if I parked on the street in my ZONE.... it wasn’t INSPECTED yet and the TOXIC Parking Authority pathetic PROWLERS would ticket me with a HUGE fine. It was 3:00 PM on a Friday. I was panicking. I called Schafer’s randomly and their CSR was AMAZING! She said bring the car over and we’ll put it in our locked parking lot and keep it safe til Monday.Not only did they SAVE me from huge fines, they had LYFT take me home and bring me back Monday. They ROCK!!!!Susan (NOW A LOYAL CUSTOMER!)
The service was immediate, courteous and pleasant. The free vehicle inspection was a terrific bonus. The mechanic fixed my clogged leaking windshield dispenser at no charge. A special thankyou shoutout to Cindy. The team at Schafer's is terrific. Looking forward to making Schafer my go to Auto Maintenance resource.
I love this shop let me tell you my parents introduced me to them, I had my share of Auto Machanic shops but nothing compares to Schafers. I had a brand new transmission put in my Sorrento Schafers had my suv ready within a week I was shocked. At Schafers everyone is so polite and friendly they serve great coffee and offer great creamer plus there seating areas are comfortable. They are truly a family company that stands behind there name, I love the T-shirt’s they give out for being a valued customer. (***Lastly this is the only company that will get you a Uber Ride back home while your car is being serviced**) When your car is ready for pick up Schafers will get you a Uber to the shop to pick up your vehicle. #ProudCustomer #aintgoingnowhereelse #TeamSchafers#straightouttasouthphilly
Schafer’s accommodated my needs when my car was dead and needed to be towed and then stowed for a week at their lot. They coordinated a junk pick up and made a very stressful time a little less stressful. Always friendly and honest service.
So I just needed to replace a headlight bulb. Usually my mechanic does it in 5 minutes and charges me $25. But today I decided to go to the closest to my home service expecting to save some time.I’ve been told that at first they will do free multi point inspection. Ok, but I weren’t told that it would take an hour. This inspection detected that I need to do wheel alignment, which I had done literally 1 week ago and replace a tag light. But it didn’t detected other problems which I was already aware of. So honestly I have doubts about the quality of this inspection.Estimate for replacement of 2 bulbs was 68.19. I know it’s stupid to complain about price when I agreed to that, but I just couldn’t say no after somebody spent an hour inspecting my car. In addition to charging me for 2 bulbs ($5.65+$15.00) I’ve been charged $4.79 for “job supplies”. I wonder what kind of supplies you need to replace a bulb, except the bulb itself.Thank you for a free car wash though.Also I want to mention that staff was very polite and friendly.
Amazing Service by the entire Schafer Team. Found myself with a flat on 95 just south of Columbus Blvd. After getting the spare thrown on by AAA went straight to Schafer's at the recommendation of a friend and was totally "Wowed" by their friendliness and quick service. Took my car in right away and had me back on the road by end of day. Kudos to owner Michael for creating a welcoming environment where it wasn't expected.
One of the best customer service I've ever had. Staff is exceptionally friendly and welcoming. Car issues are usually a headache to deal with but I can trust that they'll diagnose and repair with integrity and quality, so they really have transformed the"taking the car to the shop" process into a strangely enjoyable experience. They take a full inspection of your car and send reminders when something is due for maintenance.There's also a homey waiting room area with wifi, TV, and coffee. I usually bring a laptop to do work on while I'm there. They also offer Uber services to and from the shop for longer repair times. 👍💯
While it might be a bit on the pricey side, they make up for it in service. They offer excellent communication, whether it is in the email/text reports they use to explain and visually depict diagnoses, or it's the calls and texts to communicate when you're car is being worked on and when it's ready for pickup. They will only work on what you ask them to, and while they will identify everything, they don't seem to correct unnecessary issues without your consent.They are easy to get to, and have enough room to hold multiple vehicles at a time without worries of parking. They even offer complimentary ubers to nearby locations for those who are dropping their cars off.Overall: Price = 3.5/5 Quality = 5/5 Service = 5/5
I have been taking my car to Schafer's for a couple years now because everyone at Schafer's always has the customer's best interest in mind. They give you a sense of confidence that your car is in good hands and they are doing what they feel is necessary without going overboard to make some extra money. All work is always done in a timely manner with reasonable prices. I would recommend Schafer's to anyone who is in need of auto services.
This Team of qualified professionals are a pleasure to have take care all of my automotive needs. Thank you Lady and Gentlemen for your efficient work.
Amazing Service by the entire Schafer Team. Found myself with a flat on 95 just south of Columbus Blvd. After getting the spare thrown on by AAA went straight to Schafer's at the recommendation of a friend and was totally "Wowed" by their …More
Karen Green
Nov 4, 2019
5 years ago
5 years ago
Terrific reliable fast and honest
Great service, super friendly staff, and they fixed my car up for me at a fair price. Very trustworthy. I am definitely sticking with them!
This place is a rip off. Don't go here.Went here to get my car checked out for a rough start problem and they tried to get me to pay for a bunch of things that had nothing to do with the rough start. I had to press them to find out exactly what they wanted to charge me for and it turned out to be unnecessary things. For e.g., some kind of a performance boosting upgrade. I talked to an expert mechanic friend of mine afterwards and came to the conclusion that Schafer's preys on people that don't know much about cars.
Excellent service
Awesome customer service and work you can trust.