Our Reviews
Rating Breakdown
5
615
4
31
3
13
2
17
1
138
William Sullivan
Jul 25, 2020
3 years ago
3 years ago
Everyone is great and they treat you excellent.
John M.
Jun 29, 2020
3 years ago
3 years ago
This place is such a rip off. I went here a couple months ago because my car needed knew brake pads. They come out and say I will need about $1600 of work. I talked the price down to $1200 just for the brakes and spent the last 3 months paying it off. Not to mention whoever worked on our car forgot to put on a hubcap and when I drove back to get it, they couldn't find it. They kindly offered to give us all new hubcaps which was great except that they are trash and are already damaged from the wear and tear of philly roads. We foolishly came back a little after for our inspections and all of a sudden they are saying we need all new tires.... I got new tires a year ago!!!! Don't give this place your money as they definitely do their best to take advantage of you. It's one thing after the other with them.
Nada Hall
Jun 24, 2020
3 years ago
3 years ago
I was very satified with the work on my car
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality, Value
Judith Weber
Apr 3, 2020
4 years ago
4 years ago
Best ever honest reliable,
Charell Grant
Apr 2, 2020
4 years ago
4 years ago
I believe you deserve a 10! This is why I've been with you so long
I went to Schafer’s for some exhaust work to pass the state inspection and it was the best decision I’ve ever made. We just moved here from Atlanta and had been to two other shops where we felt like we were being taken for all of our money. …More
Positive: Professionalism, Quality, Value
I can not say enough about Schafer’s! We are a neighborhood family and live just a few blocks away. Every time I ever mention getting work done everyone always says, “you should check out Schafer’s! They do awesome work!” I don’t know why …More
Positive: Professionalism, Punctuality
Staff was very professional and was prompt and communicative about the status of the my car. They threw in a car wash too. Will recommend to others.
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I pulled in because my engine light went on when driving on 76 East and I quickly googled "nearest mechanic". Boy was it a blessing I pulled into Schafer's. It is easily the best experience I have had at a mechanic ever. If I lived closer, …More
Great service. They even paid for my Uber home. Will definitely use them again.
Alan Mittleman
Feb 20, 2020
4 years ago
4 years ago
Prompt, professional, trustworthy, and courteous service.
I pulled in because my engine light went on when driving on 76 East and I quickly googled "nearest mechanic". Boy was it a blessing I pulled into Schafer's. It is easily the best experience I have had at a mechanic ever. If I lived closer, …More
Excellent service
Kind, affordable, and most importantly, honest.
Over priced, wait time a bit long
Friendly customer service. Nice staff and got the job done in a short amount of time.
Paul Morales
Feb 23, 2017
7 years ago
7 years ago
I'm very pleased with the service provided to my van on Tuesday 2/21/17. You guys did exactly what I requested and your quote was very reasonable. The work was performed in a timely manner and I am satisfied. I've been a customer for a long time now and recommended you to family and friends and will continue to do so. Kudos to you and everyone in your shop!!! T%hanks.
Heather Mcmordie
Feb 10, 2017
7 years ago
7 years ago
Schafer's consistently provides friendly and reliable service. I always drive away satisfied and well-informed about the work my car has received.
Adam Fike
Feb 2, 2017
7 years ago
7 years ago
I went to Schafer's to have an inspection performed on my car. The staff was very friendly and attentive. They thoroughly explained everything they found on the inspection and offered the inspection at a reasonable cost. The following day I received a message from the owner to make sure that the service was satisfactory, which I felt was a nice touch. I will definitely be returning to Schafer's for my auto needs.
Jean Claude Jacquot
Jan 30, 2017
7 years ago
7 years ago
Best in town .All pro team .
Good Place, Nice Staff... Quick Service
Great staff, fast service and reliable work!
Quick, reliable, and friendly, I would definitely come back
DONT DO IT!!! we went here for years, they were polite and seemed to know what they were talking about... Then they started ripping us off each year with bad inspections, just to have one of our wheels almost fall off ona afamily trip. Not only were they not concerned about our families welfare at all, the onyl thing they could say was "Thats weird". Last inspection I took there they told us we need new brakes and some other things, took it to another garage outside of the city and they informed us the frame was rusted and could not even pass inspection even with all the work. If you want to be safe then dont take your car to this place. They seem to forget people drive vehicles and lives are involved ... TERRIBLE
Francis Cota
Jan 24, 2017
7 years ago
7 years ago
Very professional, very organized very friendly, great service. Will be going back fro as long as I live in the area
Andrew Spina
Jan 18, 2017
7 years ago
7 years ago
Schafers auto is the best place to take your car when anything is wrong. They do tons of work from oil changes, inspections , breaks, mufflers engine work any type of mechanic work you need. They do a great job and they have a great staff and the owner Mike is one of the nicest people you chould ever meet. He goes out of his way to make sure your car is working properly, done in time and also at great prices!! My brothers and family love this place I would highly recommend them!!
Awesome staff! They diagnose the problem properly before beginning the work. Would recommend them to anyone.
Lol they pay $5 to give a good review, so don't trust the good reviews??
Nada Hall
Dec 19, 2016
7 years ago
7 years ago
I love the service that i receive with Schafer's I will return all the time.
Rashid Coots
Dec 19, 2016
7 years ago
7 years ago
Good work and service
John Kane
Oct 17, 2016
7 years ago
7 years ago
As always, top notch, 5 star service
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DONT DO IT!!! we went here for years, they were polite and seemed to know what they were talking about... Then they started ripping us off each year with bad inspections, just to have one of our wheels almost fall off ona afamily trip. Not only were they not concerned about our families welfare at all, the onyl thing they could say was "Thats weird". Last inspection I took there they told us we need new brakes and some other things, took it to another garage outside of the city and they informed us the frame was rusted and could not even pass inspection even with all the work. If you want to be safe then dont take your car to this place. They seem to forget people drive vehicles and lives are involved ... TERRIBLE
Kevin Oshea
Jun 20, 2016
7 years ago
7 years ago
I have been using Shafer's as my primary service center for nearly 20 years and at least 4 autos and they have always provided good and honest service. My most recent repair was complete but there was a warning light on the dash so Michael had his crew work on the problem at no charge until it was fixed (it was a malfunctioning light, the original repairs were good).
Issa Lee-hall
Jun 11, 2016
7 years ago
7 years ago
My review is long overdue. I have been using Schafer's for a few years now and they have NEVER disappointed me. The staff is very professional and they provide a clean and comfortable space for you to wait for your vehicle until it is finished. Their prices have always been fair and they will work with you whenever you may have questions or concerns. They will not recommend repairs that are unnecessary or try to swindle you out of your money. They are all honest hardworking people that truly value their customers. I have taken both my 1999 Subaru Legacy Outback and 2013 BMW 335i to them on multiple occasions. They are very knowledgeable about cars and have the latest technology and equipment at their disposal. They are not in my immediate area, however, they are well worth the travel to get too. I love my vehicles and would not trust anyone else to work on them besides the staff at Schafer's. You guys are the best!
Susan Kronmiller
Jun 6, 2016
7 years ago
7 years ago
Always great service at Schafer's!!! The Staff is very Friendly!!!
I highly recommend Schafer's!!!
Jenelle Mattson
Jun 5, 2016
7 years ago
7 years ago
I've been a customer for 5 years. Great service and honest people.
Gary Mays
Jun 3, 2016
7 years ago
7 years ago
They always took good care of my car!
Eleanor G
Jan 24, 2016
8 years ago
8 years ago
Stayed to finish up my car!
allysa V
Dec 21, 2015
8 years ago
8 years ago
I was able to get a diagnosis on my car with a next day repair. They were able to fix a diagnosis that pep boys misdiagnosed. They are very knowledgeable on catalytic converter repairs. Overall, was a good experience
My fiancé and I have used Schafer's for years, taking 4 different vehicles for service. In the beginning, we received great service (quick turnaround time and reasonable prices). After a change in management, we noticed a difference in customer service, but figured they just needed to work out the kinks. Last year I called to get an estimate on new tires and an oil change. I was told that if I purchased 4 new tires, there would be a discount on the wheel alignment. I was given a breakdown on the individual prices and then the grand total, which was a lot more than the individual prices added together. When I pointed this out, the response was "Oh yeah, well the alignment is $*******, not $*******. I stated that I have been a loyal customer for years and the first price quoted should be honored. The young man told me he didm;t really know the prices, he was a new employee and couldn't give me the lower price. If you don't really know the prices then you shouldn't be quoting anything. I told him I would call back later to speak with Mike (the person we always dealt with in the past). When I spoke with Mike, his response was "Yeah the second price is right". He never apologized for the error and should have honored the lower price. I went elsewhere for my tires. I did not want to ever go back to Schafer's again, but my 2008 Chrysler Pacifica needed servicing and since they are nearby and my work schedule is tight, my fiancé and I brought it there, hoping for the best. We dropped it off on a Wednesday (late), so didn't expect it back until at least Friday. We were given the rundown on the problem and cost. It was EXTREMELY EXPENSIVE!. Mike called back and said he had found the parts cheaper so cost was reduced by $100 and car would be ready by Saturday as the parts were coming from Indiana. We gave the go ahead. On Saturday I waited for the call that the car would be ready (they close at 2pm) and didn't hear from them. I called them at 1:30pm and was told the car would be ready for pickup in a few minutes. I went down at 2pm and my car was being "test-driven" to ensure everything was good. I waited 15 minutes and finally had my car. I paid and got into my car (in their side lot) and put it in reverse (same noise as before they fixed it), put it in drive (same noise as before they fixed it) and pulled to their gate (same noise as before they fixed it). Turned off car, went back inside and stated car was in same shape as before I brought it in. Response "Really, well we are getting ready to close, we can look at it on Monday". THERE IS NO WAY THE GUY DID NOT HEAR THAT NOISE WHILE TEST DRIVING IT, unless it wasn't test driven. I was now without my car and had to make other arrangements to get to work on Monday. Monday "the part locked up, we are ordering a new part, won't be here till tomorrow. Tuesday "part hasn't arrived yet, as soon as it does, we'll get your car fixed" Wednesday-NO CALL FROM SCHAFER'S. Thursday-I called at 9:30 am and spoke with Mike who apologized and proceeded to explain how the parts company screwed him and they were expressing this part on that day from Indiana (again) and he tried to help me by getting a cheaper part to lower my price and now he would have to eat the cost of the more expensive part. I told him none of that was my concern, my car was there for 8 days and I wanted my car that day and done correctly. My car was ready and as a bonus for all of the inconvenience, I was offered 2 free oil changes. 2 FREE OIL CHANGES-REALLY!!!!!!!!! No thanks and NEVER AGAIN!!!!