Our Reviews


Average User Rating

4.34 / 5

Rating Breakdown

5
615
4
31
3
13
2
17
1
138

Jan 27, 2020
4 years ago
This place is high way robbery over priced and cheap parts

Jan 27, 2020
4 years ago
Always honest, reliable and a pleasure to work with.

Jan 27, 2020
4 years ago
Family oriented fair pricing get treated with respect

Jan 27, 2020
4 years ago
Awesome customer service and work you can trust.

Jan 27, 2020
4 years ago
Great work. Done in timely manner. Done right the first time.

Jan 27, 2020
4 years ago
Very flexible with schedule and clear communication. Friendly and honest.

Jan 27, 2020
4 years ago
Great service, friendly staff and even better pricing! Highly recommend!!

Jan 27, 2020
4 years ago
Nothing short of amazing . Knowledgeable courteous and efficient... My first visit here and you'll be staying plenty more of me...

Jan 27, 2020
4 years ago
Always professional and friendly customer service thanks to Shafers for all the work they have done. God bless you guys and ladies.

Jan 27, 2020
4 years ago
What a wonderful place to take your car I hit a pot hole and it damaged my tire Schaefer jumped right in and got me back on the road with the quick and fast service they provided for me GREAT JOB WHAT AWAY TO!!!!!!!!!!!

Jan 27, 2020
4 years ago
Use them for mostly everything for my car and have been for years, never the cheapest but always dependable and quality work done.

Jan 27, 2020
4 years ago
Very professional. They take the time to explain what and why your spending money. They also dont try to up sell or take advatage of the situation. At least not mine i appreciated the honesty.

Jan 27, 2020
4 years ago
Schafer’s always comes through. My go to shop. And as much as I want to keep it a secret, it should be yours too. Reliable, honest, and dependable.

Jan 27, 2020
4 years ago
Was given a estimate on various repairs to our delivery truck that was needed . Work was performed & estimate was accurate , truck runs very well again . Very pleased with there service .

Jan 27, 2020
4 years ago
I've gone to Schafer's on more than one occasion now and have been very pleased with the communication, service and timeliness of their work. Would highly recommend!

Jan 27, 2020
4 years ago
Great service and quality work done to my car. They keep you in the loop with superior communication by management and provide pics and mobile updates when jobs completed.

Jan 27, 2020
4 years ago
I call them sticky finger schafers, they tried to over charge me a extra $200 dollars for a part thinking i didnt know what was up, i saw them charging another guy $1400. they have a program if you give them a 5 star review on google you get incentives. shady place

Jan 27, 2020
4 years ago
Great crew . knows a lot about many different type's of cars and trucks. They handle all of vehicles. Love them. They're no going any where, nor I'm I. Schafers 4 life.

Jan 27, 2020
4 years ago
Great service, super friendly staff, and they fixed my car up for me at a fair price. Very trustworthy. I am definitely sticking with them!

Jan 27, 2020
4 years ago
Been going to Schafer’s for a year now, and there are no other mechanic’s I trust my cars with but Schafer’s. Great mechanics, great service, fair prices and nice people. They treat your car as if it was their car!!

Jan 27, 2020
4 years ago
I was in a dilemma because I had just gotten a new car and had to wait for my PA plate and ZONE 5 parking permit. I FINALLY got all of that but realized that if I parked on the street in my ZONE.... it wasn’t INSPECTED yet and the TOXIC Parking Authority pathetic PROWLERS would ticket me with a HUGE fine. It was 3:00 PM on a Friday. I was panicking. I called Schafer’s randomly and their CSR was AMAZING! She said bring the car over and we’ll put it in our locked parking lot and keep it safe til Monday.Not only did they SAVE me from huge fines, they had LYFT take me home and bring me back Monday. They ROCK!!!!Susan (NOW A LOYAL CUSTOMER!)

Jan 27, 2020
4 years ago
I love this shop let me tell you my parents introduced me to them, I had my share of Auto Machanic shops but nothing compares to Schafers. I had a brand new transmission put in my Sorrento Schafers had my suv ready within a week I was shocked. At Schafers everyone is so polite and friendly they serve great coffee and offer great creamer plus there seating areas are comfortable. They are truly a family company that stands behind there name, I love the T-shirt’s they give out for being a valued customer. (***Lastly this is the only company that will get you a Uber Ride back home while your car is being serviced**) When your car is ready for pick up Schafers will get you a Uber to the shop to pick up your vehicle. #ProudCustomer #aintgoingnowhereelse #TeamSchafers#straightouttasouthphilly

Jan 27, 2020
4 years ago
The service was immediate, courteous and pleasant. The free vehicle inspection was a terrific bonus. The mechanic fixed my clogged leaking windshield dispenser at no charge. A special thankyou shoutout to Cindy. The team at Schafer's is terrific. Looking forward to making Schafer my go to Auto Maintenance resource.

Jan 27, 2020
4 years ago
It’s hard to find a mechanic who you can trust, that’s why I’ll never bring my truck anywhere other than Schafers ever again. I was recommended to Schafers from multiple people so I figured I’d give them my business. Michael and his crew resurrected my truck from the dead and have it running brand new. Thank you!

Jan 27, 2020
4 years ago
Schafer’s accommodated my needs when my car was dead and needed to be towed and then stowed for a week at their lot. They coordinated a junk pick up and made a very stressful time a little less stressful. Always friendly and honest service.

Jan 27, 2020
4 years ago
What a relief it is to have come across a trustworthy mechanic! We’ve been going to Schafers for a couple of years. The staff is friendly, thorough and everyone there takes pride in their work. I highly recommend them.

Jan 27, 2020
4 years ago
So I just needed to replace a headlight bulb. Usually my mechanic does it in 5 minutes and charges me $25. But today I decided to go to the closest to my home service expecting to save some time.I’ve been told that at first they will do free multi point inspection. Ok, but I weren’t told that it would take an hour. This inspection detected that I need to do wheel alignment, which I had done literally 1 week ago and replace a tag light. But it didn’t detected other problems which I was already aware of. So honestly I have doubts about the quality of this inspection.Estimate for replacement of 2 bulbs was 68.19. I know it’s stupid to complain about price when I agreed to that, but I just couldn’t say no after somebody spent an hour inspecting my car. In addition to charging me for 2 bulbs ($5.65+$15.00) I’ve been charged $4.79 for “job supplies”. I wonder what kind of supplies you need to replace a bulb, except the bulb itself.Thank you for a free car wash though.Also I want to mention that staff was very polite and friendly.

Jan 27, 2020
4 years ago
Amazing Service by the entire Schafer Team. Found myself with a flat on 95 just south of Columbus Blvd. After getting the spare thrown on by AAA went straight to Schafer's at the recommendation of a friend and was totally "Wowed" by their friendliness and quick service. Took my car in right away and had me back on the road by end of day. Kudos to owner Michael for creating a welcoming environment where it wasn't expected.

Jan 27, 2020
4 years ago
I had such a wonderful experience! For a young woman who doesn’t understand anything about cars, they were able to give me an easy-to-understand synopsis of what my car needed without pushing any services on me. Plus I got a free car wash with my oil change! Highly recommend!

Jan 27, 2020
4 years ago
One of the best customer service I've ever had. Staff is exceptionally friendly and welcoming. Car issues are usually a headache to deal with but I can trust that they'll diagnose and repair with integrity and quality, so they really have transformed the"taking the car to the shop" process into a strangely enjoyable experience. They take a full inspection of your car and send reminders when something is due for maintenance.There's also a homey waiting room area with wifi, TV, and coffee. I usually bring a laptop to do work on while I'm there. They also offer Uber services to and from the shop for longer repair times. 👍💯

Dec 21, 2014
9 years ago
USED to *adore* them - went there faithfully for over ten years for three different cars - but since Bill has been gone it's a very different place. In the past they never failed to fix things right the first time or VERY rarely say they couldn't. More recently my husband and I took our cars in with a variety of problems (engine warning light, tire, brakes, etc.) and every time "fixing" it took more than one trip - would seem ok at first, them the problem would recur and they'd say it was something different. Last year when the same engine warning light came on for the fourth time I traded my car in as is and started fresh with a new car and a new repair place.

Isadora H.
Dec 21, 2014
9 years ago
USED to *adore* them - went there faithfully for over ten years for three different cars - but since Bill has been gone it's a very different place. In the past they never failed to fix things right the first time or VERY rarely say they couldn't. More recently my husband and I took our cars in with a variety of problems (engine warning light, tire, brakes, etc.) and every time "fixing" it took more than one trip - would seem ok at first, them the problem would recur and they'd say it was something different. Last year when the same engine warning light came on for the fourth time I traded my car in as is and started fresh with a new car and a new repair place.

Feb 16, 2013
11 years ago
My husband and I have two cars with over 100k miles. So one of us always seems to be needing a repair.  Although we are in walking distance of a large chain repair garage where we had nightmarish experiences, we always drive the few extra miles to Schafer's.  Often we will leave the car the night before or super early in the morning.  Employees are very polite and seem to know their stuff.  Only once out of dozens of repairs have I had to go back because there was a small issue.  They also installed and expensive part that I had shopped around for online very reasonably. The upstairs waiting area though not exactly pretty has free wifi and a tv.   Currently the Oregon Diner has $10 off an oil change on their little paper place mats. Their coffee could use an upgrade, but I won't deduct stars since you're really not there for it!

Valerie M.
Feb 16, 2013
11 years ago
My husband and I have two cars with over 100k miles. So one of us always seems to be needing a repair. Although we are in walking distance of a large chain repair garage where we had nightmarish experiences, we always drive the few extra miles to Schafer's. Often we will leave the car the night before or super early in the morning. Employees are very polite and seem to know their stuff. Only once out of dozens of repairs have I had to go back because there was a small issue. They also installed and expensive part that I had shopped around for online very reasonably. The upstairs waiting area though not exactly pretty has free wifi and a tv. Currently the Oregon Diner has $10 off an oil change on their little paper place mats. Their coffee could use an upgrade, but I won't deduct stars since you're really not there for it!