Our Reviews
Rating Breakdown
5
759
4
37
3
14
2
20
1
141
Lydia R.
Jul 31, 2020
4 years ago
4 years ago
Got a coupon in the mail for an oil change and figured we would try them out. We do our best to support the mom and pop shops around the city. After the oil change they presented us with all the things "wrong" with the vehicle that they were happy to fix for a high fee. One of the things they said needed to be replaced did NOT need replacing. We had already replaced it less than a year ago. When confronted with this information they said "oops, we must have made a mistake". Yeah, a $900 mistake?!?! No way. Beware of this place, especially if you don't know what's going on under your hood.
Geno P.
Jul 30, 2020
4 years ago
4 years ago
Rip off beware! My truck went there for an all wheel alignment not too long again and I had to complain to the owner because it still was not driving straight. He agreed to look at it again and the second time it was a little better but the steering wheel still would shift to the left when I would use the break or go over a bump. I accepted the job they did because my truck was in an accident and figured it was as good as it could get. I recently dropped my truck off at Schafer's Auto Center because I had a front low beam lightbulb out and to get an inspection. I just got a call from Schafer's and they are telling me I need a front end alignment. My truck never was properly aligned to begin with if a mechanics claiming I need a front end alignment again. There excuse was "welcome to Philadelphia " as if the location is to blame for my truck getting out of alignment so quickly. I ordered them not to do any work on my truck and that I will pick it up tomorrow in the morning. We will see if they preform work against my will. I do not trust them! Please learn from my mistake!
William Sullivan
Jul 25, 2020
4 years ago
4 years ago
Everyone is great and they treat you excellent.
John M.
Jun 29, 2020
5 years ago
5 years ago
This place is such a rip off. I went here a couple months ago because my car needed knew brake pads. They come out and say I will need about $1600 of work. I talked the price down to $1200 just for the brakes and spent the last 3 months paying it off. Not to mention whoever worked on our car forgot to put on a hubcap and when I drove back to get it, they couldn't find it. They kindly offered to give us all new hubcaps which was great except that they are trash and are already damaged from the wear and tear of philly roads. We foolishly came back a little after for our inspections and all of a sudden they are saying we need all new tires.... I got new tires a year ago!!!! Don't give this place your money as they definitely do their best to take advantage of you. It's one thing after the other with them.
Nada Hall
Jun 24, 2020
5 years ago
5 years ago
I was very satified with the work on my car
Took my Chrysler there and they was back to me within an hour for the quotes they go above and beyond for there customers would highly recommended going there for fixes p.s so may Machanic gave me a hard time but mike was right there
I've been going to Schafer's for almost 5 years now. If I can't fix it myself, these guys are my first and only call. Fair pricing, great workmanship, and friendly people. Plus they'll Uber you to and from their shop while you wait for your car. I'll be coming here for a very long time.
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality, Value
Judith Weber
Apr 3, 2020
5 years ago
5 years ago
Best ever honest reliable,
Charell Grant
Apr 2, 2020
5 years ago
5 years ago
I believe you deserve a 10! This is why I've been with you so long
I went to Schafer’s for some exhaust work to pass the state inspection and it was the best decision I’ve ever made. We just moved here from Atlanta and had been to two other shops where we felt like we were being taken for all of our money. …More
Positive: Professionalism, Quality, Value
I can not say enough about Schafer’s! We are a neighborhood family and live just a few blocks away. Every time I ever mention getting work done everyone always says, “you should check out Schafer’s! They do awesome work!” I don’t know why …More
Positive: Professionalism, Punctuality
Staff was very professional and was prompt and communicative about the status of the my car. They threw in a car wash too. Will recommend to others.
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I pulled in because my engine light went on when driving on 76 East and I quickly googled "nearest mechanic". Boy was it a blessing I pulled into Schafer's. It is easily the best experience I have had at a mechanic ever. If I lived closer, …More
Great service. They even paid for my Uber home. Will definitely use them again.
Alan Mittleman
Feb 20, 2020
5 years ago
5 years ago
Prompt, professional, trustworthy, and courteous service.
I pulled in because my engine light went on when driving on 76 East and I quickly googled "nearest mechanic". Boy was it a blessing I pulled into Schafer's. It is easily the best experience I have had at a mechanic ever. If I lived closer, …More
Kind, affordable, and most importantly, honest.
Family oriented fair pricing get treated with respect
Rich Merritt
Jan 22, 2020
5 years ago
5 years ago
Got me back on the road ASAP!
Ann Marie S.
Jan 13, 2020
5 years ago
5 years ago
My car had 2 flats in a matter of one month not only did they provide a warm, friendly and professional atmosphere, but they provided entertainment for my kids! During their 5 point inspection, They also found issues with my brand new car that were never addressed by the dealership at the time I purchased the car or had it serviced. They are very thorough and helpful. I won't take my car anywhere else now. Thank you, schafer's for always making me feel like family.
I was in a dilemma because I had just gotten a new car and had to wait for my PA plate and ZONE 5 parking permit. I FINALLY got all of that but realized that if I parked on the street in my ZONE.... it wasn’t INSPECTED yet and the TOXIC …More