Our Reviews
Rating Breakdown
5
759
4
37
3
14
2
20
1
141
As always, they did top notch on my 2007 Chevy.
This Team of qualified professionals are a pleasure to have take care all of my automotive needs. Thank you Lady and Gentlemen for your efficient work.
This place is high way robbery over priced and cheap parts
Great service, friendly staff and even better pricing! Highly recommend!!
Always professional and friendly customer service thanks to Shafers for all the work they have done. God bless you guys and ladies.
Use them for mostly everything for my car and have been for years, never the cheapest but always dependable and quality work done.
Very professional. They take the time to explain what and why your spending money. They also dont try to up sell or take advatage of the situation. At least not mine i appreciated the honesty.
Great service and quality work done to my car. They keep you in the loop with superior communication by management and provide pics and mobile updates when jobs completed.
Superb service. So glad I found a place I can fully trust to take my car too. Their car health link is awesome & I like seeing pictures of what’s wrong. Friendly & even offer free uber rides to & from to get your car.
Great service, super friendly staff, and they fixed my car up for me at a fair price. Very trustworthy. I am definitely sticking with them!
I was in a dilemma because I had just gotten a new car and had to wait for my PA plate and ZONE 5 parking permit. I FINALLY got all of that but realized that if I parked on the street in my ZONE.... it wasn’t INSPECTED yet and the TOXIC Parking Authority pathetic PROWLERS would ticket me with a HUGE fine. It was 3:00 PM on a Friday. I was panicking. I called Schafer’s randomly and their CSR was AMAZING! She said bring the car over and we’ll put it in our locked parking lot and keep it safe til Monday.Not only did they SAVE me from huge fines, they had LYFT take me home and bring me back Monday. They ROCK!!!!Susan (NOW A LOYAL CUSTOMER!)
The service was immediate, courteous and pleasant. The free vehicle inspection was a terrific bonus. The mechanic fixed my clogged leaking windshield dispenser at no charge. A special thankyou shoutout to Cindy. The team at Schafer's is terrific. Looking forward to making Schafer my go to Auto Maintenance resource.
It’s hard to find a mechanic who you can trust, that’s why I’ll never bring my truck anywhere other than Schafers ever again. I was recommended to Schafers from multiple people so I figured I’d give them my business. Michael and his crew resurrected my truck from the dead and have it running brand new. Thank you!
I love this shop let me tell you my parents introduced me to them, I had my share of Auto Machanic shops but nothing compares to Schafers. I had a brand new transmission put in my Sorrento Schafers had my suv ready within a week I was shocked. At Schafers everyone is so polite and friendly they serve great coffee and offer great creamer plus there seating areas are comfortable. They are truly a family company that stands behind there name, I love the T-shirt’s they give out for being a valued customer. (***Lastly this is the only company that will get you a Uber Ride back home while your car is being serviced**) When your car is ready for pick up Schafers will get you a Uber to the shop to pick up your vehicle. #ProudCustomer #aintgoingnowhereelse #TeamSchafers#straightouttasouthphilly
Schafer’s accommodated my needs when my car was dead and needed to be towed and then stowed for a week at their lot. They coordinated a junk pick up and made a very stressful time a little less stressful. Always friendly and honest service.
So I just needed to replace a headlight bulb. Usually my mechanic does it in 5 minutes and charges me $25. But today I decided to go to the closest to my home service expecting to save some time.I’ve been told that at first they will do free multi point inspection. Ok, but I weren’t told that it would take an hour. This inspection detected that I need to do wheel alignment, which I had done literally 1 week ago and replace a tag light. But it didn’t detected other problems which I was already aware of. So honestly I have doubts about the quality of this inspection.Estimate for replacement of 2 bulbs was 68.19. I know it’s stupid to complain about price when I agreed to that, but I just couldn’t say no after somebody spent an hour inspecting my car. In addition to charging me for 2 bulbs ($5.65+$15.00) I’ve been charged $4.79 for “job supplies”. I wonder what kind of supplies you need to replace a bulb, except the bulb itself.Thank you for a free car wash though.Also I want to mention that staff was very polite and friendly.
Amazing Service by the entire Schafer Team. Found myself with a flat on 95 just south of Columbus Blvd. After getting the spare thrown on by AAA went straight to Schafer's at the recommendation of a friend and was totally "Wowed" by their friendliness and quick service. Took my car in right away and had me back on the road by end of day. Kudos to owner Michael for creating a welcoming environment where it wasn't expected.
One of the best customer service I've ever had. Staff is exceptionally friendly and welcoming. Car issues are usually a headache to deal with but I can trust that they'll diagnose and repair with integrity and quality, so they really have transformed the"taking the car to the shop" process into a strangely enjoyable experience. They take a full inspection of your car and send reminders when something is due for maintenance.There's also a homey waiting room area with wifi, TV, and coffee. I usually bring a laptop to do work on while I'm there. They also offer Uber services to and from the shop for longer repair times. 👍💯
While it might be a bit on the pricey side, they make up for it in service. They offer excellent communication, whether it is in the email/text reports they use to explain and visually depict diagnoses, or it's the calls and texts to communicate when you're car is being worked on and when it's ready for pickup. They will only work on what you ask them to, and while they will identify everything, they don't seem to correct unnecessary issues without your consent.They are easy to get to, and have enough room to hold multiple vehicles at a time without worries of parking. They even offer complimentary ubers to nearby locations for those who are dropping their cars off.Overall: Price = 3.5/5 Quality = 5/5 Service = 5/5
I called Schafer's Auto late in the afternoon ( close to closing time) and explained I was taking a trip to South Carolina and I had an issue with my vehicle. I explained that I had called various dealerships and none could help me until the following week. I believe I spoke with Mike. He told me to bring my car in and they would look at it. I arrived, and in a matter of moments, they took care of my issue, and then washed my car. Thank You Schafer's for making my car safe again to drive. I am on my way. You guys are awesome for helping me with my dilemma. Kudos. I wish you all well.Signed, Bobby B./ A.K.A / Perry Mason
Schafer's is the best! I usually only go to dealerships to have my car serviced, but the team at Schafer's has proven to me on multiple occasions that they know what they are doing. The prices reflect the quality of mechanical service and parts used (not to mention the lifetime warranty on all of the parts Schafer's installs!), and the customer service is spot on. It is very thoughtful that they call Uber to drop-off/pick-up for you. I had one issue where the antenna was ripped off of my car when they had it washed after the mechanical service was completed. Of course this was not Schafer's fault directly, and they offered to pay to have the antenna replaced without skipping a beat. I really appreciated that.Most importantly my car is running like a clock and I look forward to continue patronizing Schafer's for all of my automotive needs. Thank you Mike and Cindy and everyone at Schafer's! Keep up the great work!
I have been taking my car to Schafer's for a couple years now because everyone at Schafer's always has the customer's best interest in mind. They give you a sense of confidence that your car is in good hands and they are doing what they feel is necessary without going overboard to make some extra money. All work is always done in a timely manner with reasonable prices. I would recommend Schafer's to anyone who is in need of auto services.
I went here for my first time this week and had a great experience. The staff was super friendly and helpful. I set up an appointment and they looked at my car while I waited (large comfortable waiting room upstairs!) My car was fixed, inspected, and they even renewed my registration and gave my Volvo a car wash. Would definitely come back here. So much better than some other experiences I’ve had in South Philly. Oh and one more perk is that they have an actual parking lot that you can pull into (and not have to worry about street parking) and they will call you complimentary Uber to get to where you’re going if you need to leave car over night.
This Team of qualified professionals are a pleasure to have take care all of my automotive needs. Thank you Lady and Gentlemen for your efficient work.