Our Reviews


Average User Rating

4.22 / 5

Rating Breakdown

5.00
326
4.00
23
3.00
10
2.00
16
1.00
99

Nov 27, 2019
5 months ago
I was in a dilemma because I had just gotten a new car and had to wait for my PA plate and ZONE 5 parking permit. I FINALLY got all of that but realized that if I parked on the street in my ZONE.... it wasn’t INSPECTED yet and the TOXIC Parking Authority pathetic PROWLERS would ticket me with a HUGE fine. It was 3:00 PM on a Friday. I was panicking. I called Schafer’s randomly and their CSR was AMAZING! She said bring the car over and we’ll put it in our locked parking lot and keep it safe til Monday. Not only did they SAVE me from huge fines, they had LYFT take me home and bring me back Monday. They ROCK!!!! Susan (NOW A LOYAL CUSTOMER!)

Nov 27, 2019
5 months ago
This Team of qualified professionals are a pleasure to have take care all of my automotive needs. Thank you Lady and Gentlemen for your efficient work.

Justin D.
Nov 25, 2019
6 months ago
I had high hopes for this business. For the most part, reviews were promising. It began with just the need for an annual state inspection and oil change. Little did I know, it would turn into much more. Yeah, my car might be nearly 20 years old. Yeah, it might have an ongoing list of parts that need maintained. Yeah, it's been taken very good care of. It's a car I saved up my hard earned money for. A fairly rare vehicle, in this case. The inspection came back. Suspension bushings needed work and the coolant system flushed. With the go ahead to perform the coolant flush, I expected to be able to pick my car up shortly after. Minutes later, I received a call from Schafer's stating that my radiator broke. Understanding that the car is old, I was not upset. I told the fellow no big deal. He was thankful I was passive and agreeable to moving forward with the repairs. Now here is the part I cannot get past... the individual that performed the inspection and placed the new stickers, whose name I will leave off the post, cut into my dashboard. Obviously, this would have been an accident. I'm certain this guy did not do this purposely. But now my 20 year old rare car, with an interior that looks brand new, has a nice chunk of material split right open. It couldn't even be argued that it wasn't from the inspection - there is a piece of the old inspection sticker stuck in the cut! I find this unacceptable. To summarize: if you need work done to your car, yeah Schafer's Auto will likely get the job done. Tread lightly though. If you budget for a $300 repair, you may end up with much much more...

Nov 14, 2019
6 months ago
Amazing Service by the entire Schafer Team. Found myself with a flat on 95 just south of Columbus Blvd. After getting the spare thrown on by AAA went straight to Schafer's at the recommendation of a friend and was totally "Wowed" by their …More

Karen Green
Nov 4, 2019
6 months ago
Terrific reliable fast and honest

Oct 27, 2019
6 months ago
Very professional. They take the time to explain what and why your spending money. They also dont try to up sell or take advatage of the situation. At least not mine i appreciated the honesty.

Oct 27, 2019
6 months ago
Great service, super friendly staff, and they fixed my car up for me at a fair price. Very trustworthy. I am definitely sticking with them!

Oct 27, 2019
6 months ago
Amazing Service by the entire Schafer Team. Found myself with a flat on 95 just south of Columbus Blvd. After getting the spare thrown on by AAA went straight to Schafer's at the recommendation of a friend and was totally "Wowed" by their friendliness and quick service. Took my car in right away and had me back on the road by end of day. Kudos to owner Michael for creating a welcoming environment where it wasn't expected.

Sep 30, 2019
7 months ago

Sep 27, 2019
7 months ago
Great service and quality work done to my car. They keep you in the loop with superior communication by management and provide pics and mobile updates when jobs completed.

Sep 27, 2019
7 months ago
Schafer’s accommodated my needs when my car was dead and needed to be towed and then stowed for a week at their lot. They coordinated a junk pick up and made a very stressful time a little less stressful. Always friendly and honest service.

Sep 27, 2019
7 months ago
What a relief it is to have come across a trustworthy mechanic! We’ve been going to Schafers for a couple of years. The staff is friendly, thorough and everyone there takes pride in their work. I highly recommend them.

Brad S.
Sep 27, 2019
7 months ago
Amazing service and quick turnaround time. Dropped car off at 8am for oil change and inspection. They offered free Uber rides to locations that are close. I asked about places with WiFi and they had free WiFi. The connection to WiFi was great and they have a seating area upstairs with cable TV, couches and tables. They even gave my car a complimentary car wash. Throughout the process they sent text updates with what areas of the inspection performed well and what areas they recommend I fix, all areas included photos and videos. After the process was complete they called to let me know that my car was ready. 100% would recommend.

Sep 10, 2019
8 months ago

Aug 31, 2019
8 months ago

Aug 27, 2019
8 months ago
Kind, affordable, and most importantly, honest.

Aug 27, 2019
8 months ago
This place is high way robbery over priced and cheap parts

Aug 27, 2019
8 months ago
I've gone to Schafer's on more than one occasion now and have been very pleased with the communication, service and timeliness of their work. Would highly recommend!

Aug 27, 2019
8 months ago
It’s hard to find a mechanic who you can trust, that’s why I’ll never bring my truck anywhere other than Schafers ever again. I was recommended to Schafers from multiple people so I figured I’d give them my business. Michael and his crew resurrected my truck from the dead and have it running brand new. Thank you!

Aug 27, 2019
8 months ago
One of the best customer service I've ever had. Staff is exceptionally friendly and welcoming. Car issues are usually a headache to deal with but I can trust that they'll diagnose and repair with integrity and quality, so they really have transformed the"taking the car to the shop" process into a strangely enjoyable experience. They take a full inspection of your car and send reminders when something is due for maintenance. There's also a homey waiting room area with wifi, TV, and coffee. I usually bring a laptop to do work on while I'm there. They also offer Uber services to and from the shop for longer repair times. 👍💯

Aug 27, 2019
8 months ago
Schafer's is a great place to have your car or truck serviced. They r family friendly & they made me fill just like family. I've been coming here for some time. So if you need to have your 🚗 or 🚚 service done, then it must be SCHAFER'S AUTO CENTER . just say Donald sent. me.

Aug 23, 2019
9 months ago

Aug 14, 2019
9 months ago
One of the best customer service I've ever had. Staff is exceptionally friendly and welcoming. Car issues are usually a headache to deal with but I can trust that they'll diagnose and repair with integrity and quality, so they really have …More

Jenn Schlegal
Aug 8, 2019
9 months ago
Very happy with the service provided by your team.

William Sullivan
Jul 29, 2019
9 months ago
It's a pleasure doing business with everyone at Schafer's. I think they are great people and the service is top notch.

Karen Green
Jul 29, 2019
9 months ago
Five star service

Deazarae Starres
Jul 27, 2019
9 months ago
Helpful, friendly, and knowledgeable staff! Very impressed with their work on my SUV! Dezarae Ali

Jul 14, 2019
10 months ago
I went here for my first time this week and had a great experience. The staff was super friendly and helpful. I set up an appointment and they looked at my car while I waited (large comfortable waiting room upstairs!) My car was fixed, …More

Jun 27, 2019
10 months ago
Great service, friendly staff and even better pricing! Highly recommend!!

Jun 27, 2019
10 months ago
Schafer’s always comes through. My go to shop. And as much as I want to keep it a secret, it should be yours too. Reliable, honest, and dependable.

Jun 14, 2019
11 months ago
So I just needed to replace a headlight bulb. Usually my mechanic does it in 5 minutes and charges me $25. But today I decided to go to the closest to my home service expecting to save some time. …More

Jun 3, 2019
11 months ago
My favorite Machanic shop to go to I mean there service and customer service is excellent. I will not go anywhere else in philly but Schafer's.

May 27, 2019
11 months ago
Excellent service

May 27, 2019
11 months ago
Awesome customer service and work you can trust.

May 27, 2019
11 months ago
Very flexible with schedule and clear communication. Friendly and honest.

May 27, 2019
11 months ago
The service was immediate, courteous and pleasant. The free vehicle inspection was a terrific bonus. The mechanic fixed my clogged leaking windshield dispenser at no charge. A special thankyou shoutout to Cindy. The team at Schafer's is terrific. Looking forward to making Schafer my go to Auto Maintenance resource.

May 27, 2019
11 months ago
Always professional and friendly customer service thanks to Shafers for all the work they have done. God bless you guys and ladies.

May 27, 2019
11 months ago
I had such a wonderful experience! For a young woman who doesn’t understand anything about cars, they were able to give me an easy-to-understand synopsis of what my car needed without pushing any services on me. Plus I got a free car wash with my oil change! Highly recommend!

May 27, 2019
11 months ago
So I just needed to replace a headlight bulb. Usually my mechanic does it in 5 minutes and charges me $25. But today I decided to go to the closest to my home service expecting to save some time. I’ve been told that at first they will do free multi point inspection. Ok, but I weren’t told that it would take an hour. This inspection detected that I need to do wheel alignment, which I had done literally 1 week ago and replace a tag light. But it didn’t detected other problems which I was already aware of. So honestly I have doubts about the quality of this inspection. Estimate for replacement of 2 bulbs was 68.19. I know it’s stupid to complain about price when I agreed to that, but I just couldn’t say no after somebody spent an hour inspecting my car. In addition to charging me for 2 bulbs ($5.65+$15.00) I’ve been charged $4.79 for “job supplies”. I wonder what kind of supplies you need to replace a bulb, except the bulb itself. Thank you for a free car wash though. Also I want to mention that staff was very polite and friendly.

May 27, 2019
11 months ago
I have been taking my car to Schafer's for a couple years now because everyone at Schafer's always has the customer's best interest in mind. They give you a sense of confidence that your car is in good hands and they are doing what they feel is necessary without going overboard to make some extra money. All work is always done in a timely manner with reasonable prices. I would recommend Schafer's to anyone who is in need of auto services.

May 14, 2019
1 year ago
I have been taking my car to Schafer's for a couple years now because everyone at Schafer's always has the customer's best interest in mind. They give you a sense of confidence that your car is in good hands and they are doing what they …More

Apr 27, 2019
1 year ago
Came in because my skid plate was bumping the ground when I drove. They only needed to put a few screws in to hold it up and they charged me over 40 dollars for time and labor.

Apr 14, 2019
1 year ago
MY friend Took his car there to b repaired, and 9 months , and $1800 later the car still wouldn't start after their threats of storage of a car they weren't capable of repairing they finally release it.. Had to tow it away to another …More

Apr 14, 2019
1 year ago
This place is a rip off. Don't go here. Went here to get my car checked out for a rough start problem and they tried to …More

Apr 14, 2019
1 year ago
This place is a complete RIP OFF avoid at all cost... they tried to charge me $250.00 for a $5.00 signal light. I bought the light at pep boys and installed it myself in literally 5 minutes! …More

Apr 14, 2019
1 year ago
While it might be a bit on the pricey side, they make up for it in service. They offer excellent communication, whether it is in the email/text reports they use to explain and visually depict diagnoses, or it's the calls and texts to …More

Alexis Collier
Apr 1, 2019
1 year ago
Gets the job done !

Mar 27, 2019
1 year ago
Use them for mostly everything for my car and have been for years, never the cheapest but always dependable and quality work done.

Mar 25, 2019
1 year ago

Stella Buccella
Mar 15, 2019
1 year ago
I love Schafer's. They remind me of things that my car needs, they send a detailed diagnostic with every visit and they are very nice people.

Mar 14, 2019
1 year ago

Alfred Demartini
Mar 11, 2019
1 year ago
I have been a happy customer of Mike and his staff for two years. They really "get" customer service.

Feb 27, 2019
1 year ago
I've been with these group of men, and now woman, for more than 20yrs. That should speak for itself! I trust their service.

Feb 27, 2019
1 year ago
I recently called Schafer’s based solely on proximity and Google reviews for an emergency repair. Two minutes later (literally - I’d called from the Walmart parking lot), I was in the waiting room with my car being looked at. The staff was respectful, professional, and efficient. They offered rides to and from the shop, and texted me progress updates along with pictures of what needed to be fixed before calling to get the work authorized. The cost of the repair was fair and ended up being less than the original estimate, and the whole operation from panicked phone call to picking up the car was less than three hours. I will definitely be returning to Schafer’s for any auto needs.