Our Reviews


Average User Rating

4.27 / 5

Rating Breakdown

5
420
4
28
3
10
2
16
1
117

Feb 27, 2021
11 months ago
Positive: Professionalism, Punctuality, Quality, Value Schafer's is truly top notch. I work in the area and decided to give them a try. I have been using their services for over two years and have ZERO complaints. They are fast, efficient, and super friendly! I highly recommend this place for …More

Feb 24, 2021
11 months ago

Feb 13, 2021
11 months ago
Service: Brakes

Jan 31, 2021
11 months ago
Positive: Professionalism, Punctuality, Quality I made an appointment online, they called me to confirm. I called again to see whether I could drop my car off early, they let me know that was fine. I showed up, parked, and walked into their lobby. Two smiling faces, and a great …More

Jan 24, 2021
1 year ago

Jan 15, 2021
1 year ago

Jan 15, 2021
1 year ago
Go in for a couple quick things. Come out 2 hours later, no communication, with only one request filled (at double the price you'd pay elsewhere). And what happened to the free car wash?

Jan 13, 2021
1 year ago
I went for an oil change. The customer service over the phone and in person was super friendly & helpful (name dropping Jennifer for being so sweet). They send you an inspection update over text, and didn't try to push my (minor) car issues …More

Jan 13, 2021
1 year ago
Critical: Professionalism, Punctuality, Quality, Value Dishonest inspection practices. They found $1,400 repair on my car and it failed inspection. I took the same car to a dealership the next day and it passed, with no repairs needed. I would never go here again. Service: General repairs & maintenance

Donna S.
Jan 8, 2021
1 year ago
I do not recommend this auto center. Not sure how Covid safe they are. Besides Covid I'm very disappointed and will not be using their services again or recommending them. Always trying to sell you something that you don't need, check your bill there's always extra charges I really need somebody that I can trust because I don't know anything about cars. I do not trust them at all.

Jan 7, 2021
1 year ago
Positive: Professionalism After receiving their flyer by mail yesterday, I decided to drop by and see if I could get a new car inspection today.I spoke with Jennifer and found her to be extremely helpful and friendly. Although by appointment only she was able to …More

Jan 6, 2021
1 year ago

Dec 30, 2020
1 year ago
Critical: Professionalism, Punctuality, Quality, Value Dishonest inspection practices. They found $1,400 repair on my car and it failed inspection. I took the same car to a dealership the next day and it passed, with no repairs needed. I would never go here again.

Dec 22, 2020
1 year ago

Dec 21, 2020
1 year ago
Rips you off charge three times as much for auto repair

Dec 12, 2020
1 year ago
Positive: Punctuality, Quality I cannot say enough good things about the service at Schaffer's. From the moment you walk in until the time you drive away, you feel like family. They provide honest and timely feedback about how to best care for your car. Having work done …More

Dec 12, 2020
1 year ago
Positive: Professionalism, Quality I cannot say enough about the level of customer service I received by ALL members of this business, especially the owner. It took a lot longer than anticipated to finish the work on my car. However, Michael knew I needed my car for work the …More

Nov 26, 2020
1 year ago
Outstanding services! They don't miss a detail when it comes to your car, and vehicle safety. Quality service with a high standard.

Nov 25, 2020
1 year ago
Good customer service! They get the job done professionally.

Nov 20, 2020
1 year ago
Great work

Emily Williams
Nov 16, 2020
1 year ago
Great, reliable service every time. Great detailed reports after an inspection and good communication. Definitely recommend.

Nov 9, 2020
1 year ago
My state Inspection was quick and easy, no snags and straight to the point! I enjoy their photo documentation of the vehicle and the digital summary they provide!

Christopher F.
Nov 9, 2020
1 year ago
Upcharged through the roof! Brought in for an emergency repair. Asked them to inspect the car while it was in. Called me and quoted me a price, gave them the go ahead. Week later called and said wrong part its actually twice as much and an additional 500 - 700 dollars of work needed to be done to pass inspection. Get the car back and the inspection wasn't done, when inquired they said oh our mistake, we can do it but it will cost this much more. Very misleading, never again! The extra work I agreed to was to pass inspection why would you give if back after 3k worth of work with an out of date inspection sticker still. I brought my car there because I trusted them in the past. My mistake was letting them know that and they took advantage of it. After this experience other things add up as well, like how every time it has been there they tried to get me to buy a new battery. I just got one 5 months ago and they tried to tell me it tested low. Be careful with places like this!

Nov 6, 2020
1 year ago

Robert S.
Nov 3, 2020
1 year ago
excellent customer service, trained mechanics . family mechanic done right, retorted 2003 jeep, stolen at 300 miles , but satisfied with mechanics work , from wipers to shocks 5 plus stars happy customer!, motor flush, inspection

Nov 2, 2020
1 year ago
As usual, pleasant and professional mechanics.

Oct 21, 2020
1 year ago
So let me tell you about this wonderful place I came across by luck. I have been looking for a place to check what was happening to my car after the check engine light came on. I had no clue what was happening as i needed that …More

Oct 19, 2020
1 year ago

Oct 10, 2020
1 year ago

Oct 10, 2020
1 year ago

Sep 14, 2020
1 year ago
DON’T BE FOOLED BY THEIR OVERLY NICE CUSTOMER SERVICE. They are sneaky, and not to be trusted with your car. …More

Sep 13, 2020
1 year ago
Services: Steering / Suspension, General repairs & maintenance Positive: Professionalism, Quality

Sep 13, 2020
1 year ago
Positive: Professionalism, Punctuality It was a great experience. They me updated every step along the way.And found a safety problem that I thought was just brakes. Thank you for the care you always take with my car. Services: Oil change, Check engine light diagnostic, Air & Cabin Filter, Battery, Steering / Suspension, Tires, General repairs & maintenance

Sep 9, 2020
1 year ago
Positive: Professionalism, Punctuality It was a great experience. They me updated every step along the way.And found a safety problem that I thought was just brakes. Thank you for the care you always take with my car.

Barbara Adams
Sep 8, 2020
1 year ago
It was a great experience. You kept me updated every step along the way.And found a safety problem that I thought was just brakes. Thank you for the care you always take with my car.

Harry Wible
Aug 28, 2020
1 year ago
Great Service Friendly Staff

Aug 22, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value For decades I found myself troubled by unwanted car repairs. This lead to trial and error in finding a reputable service station. Honesty is a number one policy when repairing your hard-earned transportation, and with Schafer's Auto Center, …More

Aug 20, 2020
1 year ago
Services: General repairs & maintenance, Steering / Suspension Positive: Professionalism, Quality

Aug 17, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value They stand behind their work. I had a new alternator put in by the dealer. It died again after only 15 months and they told me it was outside their one year warranty. Schafer's replaced with a new alternator and offers a lifetime warranty. …More

Aug 13, 2020
1 year ago
Positive: Professionalism, Quality

Aug 12, 2020
1 year ago

William Sullivan
Jul 25, 2020
1 year ago
Everyone is great and they treat you excellent.

Jul 21, 2020
1 year ago
Positive: Professionalism Excellent shop they were great to work with and very friendly. Highly recommended for automotive needs.

Nada Hall
Jun 24, 2020
1 year ago
I was very satified with the work on my car

Jun 19, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Great customer service! The owner, Mike is a stand up guy and does good work. Had both of my catalytic converters stolen and he was able to replace them with a universal one, that ended up saving me a good $1000. Along with that, he offered …More

Jun 17, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value The mechanic I used for the past 6 years seems to have shutdown unexpectedly perhaps due to covid. I needed an oil change, my ac checked out, and my muffler started making noise. Having a good autoshop that I can trust is always a concern …More

May 12, 2020
1 year ago
Positive: Professionalism

Apr 27, 2020
1 year ago
Positive: Professionalism, Punctuality Took my Chrysler there and they was back to me within an hour for the quotes they go above and beyond for there customers would highly recommended going there for fixes p.s so may Machanic gave me a hard time but mike was right there

Apr 27, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality Mike and his crew always go above and beyond. The service is top notch (contactless payment, cleaning your car, honest feedback), the communication is incredible (automated reports with details and photos). You won’t find a better mechanic in Philadelphia, period.

Judith Weber
Apr 3, 2020
1 year ago
Best ever honest reliable,

Charell Grant
Apr 2, 2020
1 year ago
I believe you deserve a 10! This is why I've been with you so long

Mar 24, 2020
1 year ago
I went to Schafer’s for some exhaust work to pass the state inspection and it was the best decision I’ve ever made. We just moved here from Atlanta and had been to two other shops where we felt like we were being taken for all of our money. …More

Mar 19, 2020
1 year ago
I went to Schafer’s for some exhaust work to pass the state inspection and it was the best decision I’ve ever made. We just moved here from Atlanta and had been to two other shops where we felt like we were being taken for all of our money. I went to Schafer and Mike hooked me up with the exhaust work and state inspection for a third of what the others were charging. He was super nice and went the extra mile to help us out. When you find a good mechanic you stick with them. We are a three car family and every one of them is going to Schafer for their maintenance and inspections. You won’t regret going here!

Mar 12, 2020
1 year ago

Mar 1, 2020
1 year ago
- I pulled in because my engine light went on when driving on 76 East and I quickly googled "nearest mechanic". Boy was it a blessing I pulled into Schafer's. It is easily the best experience I have had at a mechanic ever. If I lived closer, …More

Feb 20, 2020
1 year ago
Great service. They even paid for my Uber home. Will definitely use them again.

Alan Mittleman
Feb 20, 2020
1 year ago
Prompt, professional, trustworthy, and courteous service.

Feb 14, 2020
1 year ago
I pulled in because my engine light went on when driving on 76 East and I quickly googled "nearest mechanic". Boy was it a blessing I pulled into Schafer's. It is easily the best experience I have had at a mechanic ever. If I lived closer, …More

Feb 6, 2020
1 year ago
I pulled in because my engine light went on when driving on 76 East and I quickly googled "nearest mechanic". Boy was it a blessing I pulled into Schafer's. It is easily the best experience I have had at a mechanic ever. If I lived closer, I live an hour away, Schafer would be my choice for all of my auto needs. I cannot recommend them enough. They are honest and have earned my complete trust.

Jan 30, 2020
1 year ago
Quick turn around on everything that I need and always take care of my car. Will continue to go here for anything in future!