Our Reviews
Rating Breakdown
5.00
326
4.00
23
3.00
10
2.00
16
1.00
99
This location is great! They are super friendly, do a great job of explaining everything without making me feel overwhelmed or like I'm being "sold" to get something I don't need. Best Oil Change experience I've had in a long time!
I went here for my first time this week and had a great experience. The staff was super friendly and helpful. I set up an appointment and they looked at my car while I waited (large comfortable waiting room upstairs!) My car was fixed, inspected, and they even renewed my registration and gave my Volvo a car wash. Would definitely come back here. So much better than some other experiences I’ve had in South Philly. Oh and one more perk is that they have an actual parking lot that you can pull into (and not have to worry about street parking) and they will call you complimentary Uber to get to where you’re going if you need to leave car over night.
So I just needed to replace a headlight bulb. Usually my mechanic does it in 5 minutes and charges me $25. But today I decided to go to the closest to my home service expecting to save some time. …More
My favorite Machanic shop to go to I mean there service and customer service is excellent. I will not go anywhere else in philly but Schafer's.
Excellent service
Awesome customer service and work you can trust.
As always, they did top notch on my 2007 Chevy.
Very flexible with schedule and clear communication. Friendly and honest.
The service was immediate, courteous and pleasant. The free vehicle inspection was a terrific bonus. The mechanic fixed my clogged leaking windshield dispenser at no charge. A special thankyou shoutout to Cindy. The team at Schafer's is terrific. Looking forward to making Schafer my go to Auto Maintenance resource.
Always professional and friendly customer service thanks to Shafers for all the work they have done. God bless you guys and ladies.
I had such a wonderful experience! For a young woman who doesn’t understand anything about cars, they were able to give me an easy-to-understand synopsis of what my car needed without pushing any services on me. Plus I got a free car wash with my oil change! Highly recommend!
So I just needed to replace a headlight bulb. Usually my mechanic does it in 5 minutes and charges me $25. But today I decided to go to the closest to my home service expecting to save some time.
I’ve been told that at first they will do free multi point inspection. Ok, but I weren’t told that it would take an hour. This inspection detected that I need to do wheel alignment, which I had done literally 1 week ago and replace a tag light. But it didn’t detected other problems which I was already aware of. So honestly I have doubts about the quality of this inspection.
Estimate for replacement of 2 bulbs was 68.19. I know it’s stupid to complain about price when I agreed to that, but I just couldn’t say no after somebody spent an hour inspecting my car. In addition to charging me for 2 bulbs ($5.65+$15.00) I’ve been charged $4.79 for “job supplies”. I wonder what kind of supplies you need to replace a bulb, except the bulb itself.
Thank you for a free car wash though.
Also I want to mention that staff was very polite and friendly.
I have been taking my car to Schafer's for a couple years now because everyone at Schafer's always has the customer's best interest in mind. They give you a sense of confidence that your car is in good hands and they are doing what they feel is necessary without going overboard to make some extra money. All work is always done in a timely manner with reasonable prices. I would recommend Schafer's to anyone who is in need of auto services.
Been going to Schafer’s for a year now, and there are no other mechanic’s I trust my cars with but Schafer’s. Great mechanics, great service, fair prices and nice people. They treat your car as if it was their car!!
I have been taking my car to Schafer's for a couple years now because everyone at Schafer's always has the customer's best interest in mind. They give you a sense of confidence that your car is in good hands and they are doing what they …More
Bruce M.
May 9, 2019
1 year ago
1 year ago
Great Customer service...exceeded all my expectations... digital inspection helps to understand what work needs to be completed on your vehicle.. would highly recommend.
Came in because my skid plate was bumping the ground when I drove. They only needed to put a few screws in to hold it up and they charged me over 40 dollars for time and labor.
What a wonderful place to take your car I hit a pot hole and it damaged my tire Schaefer jumped right in and got me back on the road with the quick and fast service they provided for me GREAT JOB WHAT AWAY TO!!!!!!!!!!!
I call them sticky finger schafers, they tried to over charge me a extra $200 dollars for a part thinking i didnt know what was up, i saw them charging another guy $1400. they have a program if you give them a 5 star review on google you get incentives. shady place
MY friend Took his car there to b repaired, and 9 months , and $1800 later the car still wouldn't start after their threats of storage of a car they weren't capable of repairing they finally release it.. Had to tow it away to another …More
Finding a mechanic who is honest, courteous and dedicated can be hard to come by. I have a car that was long overdue for a new muffler. After getting ridiculously high quotes from other mechanics, I decided to give Schafer's a shot. …More
This place is a rip off. Don't go here.
Went here to get my car checked out for a rough start problem and they tried to …More
They are good at one thing. Brakes. Everything else confuses them. And you will wind up paying for their learning and ineptitude. They charge you and charge and still fail to actually fix your car. Example charged for diagnosis. Recc a …More
I love this shop let me tell you my parents introduced me to them, I had my share of Auto Machanic shops but nothing compares to Schafers. I had a brand new transmission put in my Sorrento Schafers had my suv ready within a week I was …More
This place is a complete RIP OFF avoid at all cost... they tried to charge me $250.00 for a $5.00 signal light. I bought the light at pep boys and installed it myself in literally 5 minutes! …More
I went to this shop on a reference from a family member. My first visit was good and everything worked out well, however after that it went downhill. My biggest issue is the diagnosis fee. My car was having trouble and I wanted to use …More
While it might be a bit on the pricey side, they make up for it in service. They offer excellent communication, whether it is in the email/text reports they use to explain and visually depict diagnoses, or it's the calls and texts to …More
Schafer's is the best! I usually only go to dealerships to have my car serviced, but the team at Schafer's has proven to me on multiple occasions that they know what they are doing. The prices reflect the quality of mechanical service and …More
I called Schafer's Auto late in the afternoon ( close to closing time) and explained I was taking a trip to South Carolina and I had an issue with my vehicle. I explained that I had called various dealerships and none could help me until …More
Alexis Collier
Apr 1, 2019
1 year ago
1 year ago
Gets the job done !
MY friend Took his car there to b repaired, and 9 months , and $1800 later the car still wouldn't start after their threats of storage of a car they weren't capable of repairing they finally release it.. Had to tow it away to another repair shop 260 miles away only to find out the distributor was installed wrong 180 degree off... Stay away.. They talk the talk but can't walk the walk
This place is a rip off. Don't go here.
Went here to get my car checked out for a rough start problem and they tried to get me to pay for a bunch of things that had nothing to do with the rough start. I had to press them to find out exactly what they wanted to charge me for and it turned out to be unnecessary things. For e.g., some kind of a performance boosting upgrade. I talked to an expert mechanic friend of mine afterwards and came to the conclusion that Schafer's preys on people that don't know much about cars.
Superb service. So glad I found a place I can fully trust to take my car too. Their car health link is awesome & I like seeing pictures of what’s wrong. Friendly & even offer free uber rides to & from to get your car.
This place is a complete RIP OFF avoid at all cost... they tried to charge me $250.00 for a $5.00 signal light. I bought the light at pep boys and installed it myself in literally 5 minutes!
Again this place is a Total RIP OFF that you should AVOID completely
While it might be a bit on the pricey side, they make up for it in service. They offer excellent communication, whether it is in the email/text reports they use to explain and visually depict diagnoses, or it's the calls and texts to communicate when you're car is being worked on and when it's ready for pickup. They will only work on what you ask them to, and while they will identify everything, they don't seem to correct unnecessary issues without your consent.
They are easy to get to, and have enough room to hold multiple vehicles at a time without worries of parking. They even offer complimentary ubers to nearby locations for those who are dropping their cars off.
Overall: Price = 3.5/5 Quality = 5/5 Service = 5/5
Alyssa Aumack
Feb 13, 2019
1 year ago
1 year ago
Always great service! Fast and friendly.
Kevin Brown
Feb 4, 2019
1 year ago
1 year ago
Honored the lifetime parts and labor warranty. I had a problem with a part they had installed and they towed the car and repaired it free of charge. Excellent service, excellent mechanics, excellent service.
I called Schafer's Auto late in the afternoon ( close to closing time) and explained I was taking a trip to South Carolina and I had an issue with my vehicle. I explained that I had called various dealerships and none could help me until the following week. I believe I spoke with Mike. He told me to bring my car in and they would look at it. I arrived, and in a matter of moments, they took care of my issue, and then washed my car. Thank You Schafer's for making my car safe again to drive. I am on my way. You guys are awesome for helping me with my dilemma. Kudos. I wish you all well.
Signed, Bobby B./ A.K.A / Perry Mason
Michelle Marcucci
Jan 14, 2019
1 year ago
1 year ago
Great service. Great people who work there we love to go there th is guys always a pleasure
Joe Glaviano
Dec 26, 2018
1 year ago
1 year ago
Everything was done well. No problems.
Kevin Lauer
Nov 12, 2018
1 year ago
1 year ago
Great Service
Mike Dellavecchia
Oct 29, 2018
1 year ago
1 year ago
I've only been going to Schafer's since January, when I dropped my F-150's transmission on Delaware Avenue, but since day 1, Mike and his staff have been very professional at every step of the way. From initial contact to communicating the problems & cost of the fixes, everyone at Schafer's is top notch and I would highly recommend them to anyone looking for service on their vehicle.
Mike from N. Libs.
John Kane
Oct 17, 2018
1 year ago
1 year ago
As always, the service on my 2007 Impala was excellent, on time and this one was free as the tire service agreement paid for itself.
Walter Kopicko
Oct 12, 2018
1 year ago
1 year ago
Great staff, service and workmanship
Alyssa Aumack
Sep 27, 2018
1 year ago
1 year ago
They’re great! Always so nice and prompt. They even offered to pay for my Uber after dropping off my car for inspection! They also include a free car wash :)
Thomas Buzzard
Aug 2, 2018
1 year ago
1 year ago
I always receive professional and courteous service when I take my car here. And getting an Uber ride home and back to pick my car up is an awesome perk! My car gets the service it needs and a bath too!!!
Karen Green
Jul 27, 2018
1 year ago
1 year ago
Go to Schafer’s for quality repairs expert advice and fair market prices!
Faster then Mercedes for sure
Ask Cindy on the phones for George the manager or Mike the owner🚘
Laurine Ucciferri
Jul 9, 2018
1 year ago
1 year ago
I have been going to Schafer's for sometime now. I trust Mike and his decisions regarding my vehicle. He's always been up front and honest and I recommended him to family and friends. Thanks Mike
Kevin Lauer
May 29, 2018
1 year ago
1 year ago
Excellent Service as Usual
Jacquelyn Fricke
Apr 18, 2018
2 years ago
2 years ago
I have gone to Schafer's for a bit now, and I wouldn't go anywhere else. They always give me the lowest cost and go the extra mile to find inexpensive versions of the parts I need. I am a college student with no idea about cars, so they were a saving grace to me. They also make sure my car is clean and looks good, and they have excellent people working. I don't have enough kind words for them. They also do free Ubers home which is so kind! They go the extra mile to be the best.
Y'all. These folks are so nice.
I got sent over from Pep Boys because I needed to check out a slowly leaking …More
I recently called Schafer’s based solely on proximity and Google reviews for an emergency repair. Two minutes later (literally - I’d called from the Walmart parking lot), I was in the waiting room with my car being looked at. The staff was …More
I've known the owner Mike for a number of years now when I came to get some aftermarket wheels and tires. Service here has always been spectacular. Very organized and close knit. Now there is a complimentary "vehicle health" inspection …More
Mary Accardo
Apr 12, 2018
2 years ago
2 years ago
I've been taking my car to to Schafer's for a few years now. Finding a reliable and trustworthy mechanic in the city has been difficult in the past and they never fail to exceed my expectations. They are thorough, explain car issues in a way I can understand, and help me prioritize what work needs to be done "now versus later". You can tell they care about their customers and aren't trying to make a quick buck. Friendly customer service, and they have coffee in their waiting area which is a plus!
Michael Russo
Apr 9, 2018
2 years ago
2 years ago
friendly, same day service, free car wash and uber ride also
they were able to diagnose and fix my issue same day, sent a description and pics of the problem to my cell while I was at work.
William Mccone
Mar 29, 2018
2 years ago
2 years ago
Mike and his team always take care of me and my family cars, We've been with them for years and will continue to take our card there.
Robert Petrucci
Mar 28, 2018
2 years ago
2 years ago
Great service and friendly people
Manjun Li
Mar 15, 2018
2 years ago
2 years ago
The store is big and nice. The staff here are warm hearted and really kind. At the same time, they are also very professional. They fixed the problem of my car successfully. It 's a really good place to go if ur car has some problems.
