Our Reviews
Rating Breakdown
5
420
4
28
3
10
2
16
1
117
Positive: Professionalism
I was struggling to find a place that would help me with my out of state emissions testing until I came across Schafer's. When I called they walked me through the process and told me how they've done it for other individuals. None of the …More
Positive: Professionalism, Punctuality
It was a great experience. They me updated every step along the way.And found a safety problem that I thought was just brakes. Thank you for the care you always take with my car.
Services: Steering / Suspension, Oil change, Check engine light diagnostic, Air & Cabin Filter, Tires, Battery, General repairs & maintenance
Positive: Professionalism, Punctuality
It was a great experience. They me updated every step along the way.And found a safety problem that I thought was just brakes. Thank you for the care you always take with my car.
Services: Check engine light diagnostic, Oil change, Battery, Steering / Suspension, Tires, General repairs & maintenance, Air & Cabin Filter
Positive: Professionalism, Punctuality
It was a great experience. They me updated every step along the way.And found a safety problem that I thought was just brakes. Thank you for the care you always take with my car.
Services: Tires, Battery, Air & Cabin Filter, Oil change, Steering / Suspension, General repairs & maintenance, Check engine light diagnostic
DON’T BE FOOLED BY THEIR OVERLY NICE CUSTOMER SERVICE. They are sneaky, and not to be trusted with your car. …More
Services: Steering / Suspension, General repairs & maintenance
Positive: Professionalism, Quality
Positive: Professionalism, Punctuality
It was a great experience. They me updated every step along the way.And found a safety problem that I thought was just brakes. Thank you for the care you always take with my car.
Services: Oil change, Check engine light diagnostic, Air & Cabin Filter, Battery, Steering / Suspension, Tires, General repairs & maintenance
Positive: Professionalism, Punctuality
It was a great experience. They me updated every step along the way.And found a safety problem that I thought was just brakes. Thank you for the care you always take with my car.
Barbara Adams
Sep 8, 2020
1 year ago
1 year ago
It was a great experience. You kept me updated every step along the way.And found a safety problem that I thought was just brakes. Thank you for the care you always take with my car.
Harry Wible
Aug 28, 2020
1 year ago
1 year ago
Great Service Friendly Staff
Positive: Professionalism, Punctuality, Quality, Value
For decades I found myself troubled by unwanted car repairs. This lead to trial and error in finding a reputable service station. Honesty is a number one policy when repairing your hard-earned transportation, and with Schafer's Auto Center, …More
Services: General repairs & maintenance, Steering / Suspension
Positive: Professionalism, Quality
Positive: Professionalism, Punctuality, Quality, Value
They stand behind their work. I had a new alternator put in by the dealer. It died again after only 15 months and they told me it was outside their one year warranty. Schafer's replaced with a new alternator and offers a lifetime warranty. …More
Very professional. They take the time to explain what and why your spending money. They also dont try to up sell or take advatage of the situation. At least not mine i appreciated the honesty.
Positive: Professionalism, Quality
Robert S.
Aug 11, 2020
1 year ago
1 year ago
hello friends and neighbor's. iBob, family and i has been customers ! 2003 purchased , needed loving, a lot of replaced shocks, motor flushed all fluids, more , would give a 10 rating.
Son of a mechanic , growing up, i can tell , trained by new technology markets, car dealers , small-businesses. the certificates on walls proves , all of the professional training , that cost the Schafer business funds, but that shows you why i am a regular, toyota runs so well , first time back here at SCHAFERS AUTO 2-3 years.
i highly recommend the shop.
Positive: Professionalism, Punctuality, Quality, Value
very pleasant experience. Safe, quiet place to sit and work while car was being inspected. Would recommend and bring my car there again.
Critical: Professionalism, Punctuality, Quality, Value
Came in for an oil change, they said I needed front brakes, they said that it was urgent and I wouldn’t be able to get my car inspected with out it being done. I didn’t have time to get it done that day. I just went to another mechanic …More
Positive: Professionalism, Punctuality, Quality, Value
I took my 2004 dodge in for a exhaust leak
And not only did they put a great sounding exhaust system in my truck. They did a full diagnostic check and let me know of a couple of problems that they also …More
Lydia R.
Jul 31, 2020
1 year ago
1 year ago
Got a coupon in the mail for an oil change and figured we would try them out. We do our best to support the mom and pop shops around the city. After the oil change they presented us with all the things "wrong" with the vehicle that they were happy to fix for a high fee. One of the things they said needed to be replaced did NOT need replacing. We had already replaced it less than a year ago. When confronted with this information they said "oops, we must have made a mistake". Yeah, a $900 mistake?!?! No way. Beware of this place, especially if you don't know what's going on under your hood.
Positive: Professionalism, Punctuality, Quality, Value
I took my 2004 dodge in for a exhaust leak
And not only did they put a great sounding exhaust system in my truck. They did a full diagnostic check and let me know of a couple of problems that they also …More
Geno P.
Jul 30, 2020
1 year ago
1 year ago
Rip off beware! My truck went there for an all wheel alignment not too long again and I had to complain to the owner because it still was not driving straight. He agreed to look at it again and the second time it was a little better but the steering wheel still would shift to the left when I would use the break or go over a bump. I accepted the job they did because my truck was in an accident and figured it was as good as it could get. I recently dropped my truck off at Schafer's Auto Center because I had a front low beam lightbulb out and to get an inspection. I just got a call from Schafer's and they are telling me I need a front end alignment. My truck never was properly aligned to begin with if a mechanics claiming I need a front end alignment again. There excuse was "welcome to Philadelphia " as if the location is to blame for my truck getting out of alignment so quickly. I ordered them not to do any work on my truck and that I will pick it up tomorrow in the morning. We will see if they preform work against my will. I do not trust them! Please learn from my mistake!
William Sullivan
Jul 25, 2020
1 year ago
1 year ago
Everyone is great and they treat you excellent.
Positive: Professionalism
Excellent shop they were great to work with and very friendly. Highly recommended for automotive needs.
Positive: Professionalism, Punctuality, Quality, Value
Love going to Schafers! They’re also so accommodating and helpful. They also provide quality work every time. Highly recommend!
John M.
Jun 29, 2020
1 year ago
1 year ago
This place is such a rip off. I went here a couple months ago because my car needed knew brake pads. They come out and say I will need about $1600 of work. I talked the price down to $1200 just for the brakes and spent the last 3 months paying it off. Not to mention whoever worked on our car forgot to put on a hubcap and when I drove back to get it, they couldn't find it. They kindly offered to give us all new hubcaps which was great except that they are trash and are already damaged from the wear and tear of philly roads. We foolishly came back a little after for our inspections and all of a sudden they are saying we need all new tires.... I got new tires a year ago!!!! Don't give this place your money as they definitely do their best to take advantage of you. It's one thing after the other with them.
Positive: Professionalism, Punctuality, Quality, Value
Always friendly, prompt and professional. Also, they get you a Lyft or Uber to work or home.
Rich Merritt
Jan 22, 2020
2 years ago
2 years ago
Got me back on the road ASAP!
Family oriented fair pricing get treated with respect
Nothing short of amazing . Knowledgeable courteous and efficient... My first visit here and you'll be staying plenty more of me...
I was in a dilemma because I had just gotten a new car and had to wait for my PA plate and ZONE 5 parking permit. I FINALLY got all of that but realized that if I parked on the street in my ZONE.... it wasn’t INSPECTED yet and the TOXIC …More
I was in a dilemma because I had just gotten a new car and had to wait for my PA plate and ZONE 5 parking permit. I FINALLY got all of that but realized that if I parked on the street in my ZONE.... it wasn’t INSPECTED yet and the TOXIC Parking Authority pathetic PROWLERS would ticket me with a HUGE fine. It was 3:00 PM on a Friday. I was panicking. I called Schafer’s randomly and their CSR was AMAZING! She said bring the car over and we’ll put it in our locked parking lot and keep it safe til Monday.
Not only did they SAVE me from huge fines, they had LYFT take me home and bring me back Monday. They ROCK!!!!
Susan (NOW A LOYAL CUSTOMER!)
This Team of qualified professionals are a pleasure to have take care all of my automotive needs. Thank you Lady and Gentlemen for your efficient work.
Amazing Service by the entire Schafer Team. Found myself with a flat on 95 just south of Columbus Blvd. After getting the spare thrown on by AAA went straight to Schafer's at the recommendation of a friend and was totally "Wowed" by their …More
Karen Green
Nov 4, 2019
2 years ago
2 years ago
Terrific reliable fast and honest
Great service, super friendly staff, and they fixed my car up for me at a fair price. Very trustworthy. I am definitely sticking with them!
Amazing Service by the entire Schafer Team. Found myself with a flat on 95 just south of Columbus Blvd. After getting the spare thrown on by AAA went straight to Schafer's at the recommendation of a friend and was totally "Wowed" by their friendliness and quick service. Took my car in right away and had me back on the road by end of day. Kudos to owner Michael for creating a welcoming environment where it wasn't expected.
Great service and quality work done to my car. They keep you in the loop with superior communication by management and provide pics and mobile updates when jobs completed.
Schafer’s accommodated my needs when my car was dead and needed to be towed and then stowed for a week at their lot. They coordinated a junk pick up and made a very stressful time a little less stressful. Always friendly and honest service.
What a relief it is to have come across a trustworthy mechanic! We’ve been going to Schafers for a couple of years. The staff is friendly, thorough and everyone there takes pride in their work. I highly recommend them.
Kind, affordable, and most importantly, honest.
This place is high way robbery over priced and cheap parts
I've gone to Schafer's on more than one occasion now and have been very pleased with the communication, service and timeliness of their work. Would highly recommend!
One of the best customer service I've ever had. Staff is exceptionally friendly and welcoming. Car issues are usually a headache to deal with but I can trust that they'll diagnose and repair with integrity and quality, so they really have transformed the"taking the car to the shop" process into a strangely enjoyable experience. They take a full inspection of your car and send reminders when something is due for maintenance.
There's also a homey waiting room area with wifi, TV, and coffee. I usually bring a laptop to do work on while I'm there. They also offer Uber services to and from the shop for longer repair times. 👍💯
One of the best customer service I've ever had. Staff is exceptionally friendly and welcoming. Car issues are usually a headache to deal with but I can trust that they'll diagnose and repair with integrity and quality, so they really have …More
Jenn Schlegal
Aug 8, 2019
2 years ago
2 years ago
Very happy with the service provided by your team.
William Sullivan
Jul 29, 2019
2 years ago
2 years ago
It's a pleasure doing business with everyone at Schafer's. I think they are great people and the service is top notch.
Karen Green
Jul 29, 2019
2 years ago
2 years ago
Five star service
Deazarae Starres
Jul 27, 2019
2 years ago
2 years ago
Helpful, friendly, and knowledgeable staff! Very impressed with their work on my SUV! Dezarae Ali
Schafer’s always comes through. My go to shop. And as much as I want to keep it a secret, it should be yours too. Reliable, honest, and dependable.
So I just needed to replace a headlight bulb. Usually my mechanic does it in 5 minutes and charges me $25. But today I decided to go to the closest to my home service expecting to save some time. …More
My favorite Machanic shop to go to I mean there service and customer service is excellent. I will not go anywhere else in philly but Schafer's.
Excellent service
Awesome customer service and work you can trust.
Very flexible with schedule and clear communication. Friendly and honest.
The service was immediate, courteous and pleasant. The free vehicle inspection was a terrific bonus. The mechanic fixed my clogged leaking windshield dispenser at no charge. A special thankyou shoutout to Cindy. The team at Schafer's is terrific. Looking forward to making Schafer my go to Auto Maintenance resource.