Our Reviews
Rating Breakdown
5
750
4
28
3
13
2
17
1
138
Services: General repairs & maintenance, Oil change, Wheel alignmentPositive: Professionalism, Punctuality, Quality, Value
Service: General repairs & maintenance
Services: Vehicle Inspection, Tires, Oil change, Brakes, Brake service & repair, General repairs & maintenance, Wheel alignment, Auto engine diagnostic, Battery
Service: General repairs & maintenancePositive: Professionalism, Punctuality, Quality, Value
Always consistent, reliable, great service.Services: General repairs & maintenance, Oil change, Steering & suspension repair, Tires, Auto engine tuning
Positive: Professionalism, Punctuality, QualityGood professional service and they go above and beyond to be helpful even after the work is done.Services: Wheel alignment, Oil change
Positive: Professionalism, Punctuality, Quality, ValueALWAYS so transparent and cheerful. An absolute pleasure to take my vehicle in!Service: General repairs & maintenance
Great experience as always. Reasonable and Knowles
Trusted mechanic, easy scheduling and communication, fair pricing and transparency
They do quality work and the people stand behind there work. The staff at the front desk are pleasant and very cheerful.
Honest mechanics and a very nice waiting area. They will take the time to explain what's going on with your car and what repairs are urgent, or can wait. Seriously these guys are the best.
Very glad I found this shop. They are fast and responsive. They tell it like it is and don’t try to sell you on a bunch of unneeded things like a lot of other shops I have been to in the past.I will certainly be going here in the future for all of my automotive needsServices: Vehicle safety inspection, Exhaust
I found Schafer's price to be superior to the dealership when pricing a required 100K mile scheduled maintenance on my 2014 Acura RDX. At the very least it's worth your time to compare price quotes for an expensive service or repair job.
These people are some no good shysters!!! They tried to charge me $649 for my flex pipe to be cut out and have a new one welded in. The part itself cost $89...I called around to a couple of places to see how much it would cost to get this done. Long story short I figured out they were trying to play me. I took my car to another shop and had the exact repair done that Schafer's Auto Center tried to charge me $649 for and got it done for $125. Tell me how is that possible unless Schafer's was trying to overcharge me? Do Not go here unless you want to be taken advantage of. Oh and @SchaferAutoCenter I pray you comment on this trying to refute it because I have the receipts!!! NO GOOD SHYSTERS!!! I would rather junk my car and walk than give these people my business!!!Service: Exhaust
$1500 for a single brakeline + one lightbulb replaced on a 2007 Honda Pilot last October.The lady said they had to drop the subframe to get to the line, the guy said they had to custom make the brakeline since the part was not available. That added a few hours to the labor cost.I am unsure what to make of this. Based on forums and websites I read, this is the most expensive single brakeline job I have seen by far, especially for a Honda Pilot. The parts appear to be widely available online and local auto stores, OEM or non-OEM.The lady also told me they inspected the other brakelines and they didnt need replacement at the time. This is also puzzling to me. If one line is rusted through and broke, and the subframe has been dropped, wouldn't it make sense to replace all the lines?The last experience I had with Schafer's was good. I had the front pipe of my pilot replaced for $700, which was within normal range.Service: Brake service & repair
Positive: Professionalism, Punctuality, Quality, ValueNew to the area and needed a oil change/tire rotation last minute. I called same day and they were so flexible in getting me in! The staff was so nice and didn't pressure or try to upsell me, i felt very comfortable here & will definitely be returningServices: Oil change, Tires
I’ve been here twice for maintenance only. I feel they’re honest, fair and friendly. The ladies up front run the place super efficiently. I’ve found my “car place” and have recommended them to family and friendsServices: Auto emissions testing, Oil change, Wiper blade installation, General repairs & maintenance, Vehicle Inspection
Positive: Professionalism, Punctuality, Quality, ValueI love working with Michael at Schafer's! He's always clear about what's going on with the car, providing options for what I might want to get serviced. Schafer's is also very easy to schedule with, as you can do it through phone, text, email, or the website.Services: Oil change, Tires, General repairs & maintenance, Auto engine tuning, Wheel alignment, Steering & suspension repair
Positive: Professionalism, Punctuality, QualityEmailed to schedule a state inspection and got a response the next day. You won’t come across friendlier office staff than here. Had a nice time chatting with them. Inspection was done quickly and I appreciated the photo documentation. As someone who doesn’t know much about cars, I won’t be intimidated or worry about being told something needs fixed that doesn’t actually need fixed. I’ll be returning for any car service needs I have in the future.Service: Oil change
Have tried to overcharge my girlfriend on multiple occasions now starting with a 600+ labor charge for front axle pad and rotor set lol, so of course I went ahead and did them myself... came to find the wheel they had recently removed to be way overtorqued (Breaker bar wouldn’t do the job had to use a high torque impact) to remove the lugs. The service rep in charge of her car last said the average customer comes in for 2 alignments a year LOL. Crooks.
I have been coming here for three years now. Absolutely without a doubt the best service I've had four inspection and oil changes.The process is always quick and painless. I highly highly highly recommend using them Especially for inspections and oil changes. I would never go anywhere else.Services: Oil change, Vehicle Inspection, Auto emissions testing
Positive: Professionalism, Punctuality, Quality, ValueSchafers is truly the best. As a young female with little to no knowledge on vehicles / repairs I always am confident that I am in good hands at Schafers.Recently, I had my vehicle inspected and they sent me a full report with pictures and details outlining their every step. They charged me for what was necessary and warned me about potential issues in the future!The day before Christmas I woke up to a partially deflated tire. I called Schafers right away and they squeezed me in to take a look and help solve the issue! Ensuring that I was able to get home for the holidays - safely!I would recommend Schafers to everyone & anyone! Thank you to everyone at Schafers!Services: Oil change, Brakes, Tires, General repairs & maintenance
Positive: Professionalism, Punctuality, QualityI came in for an inspection and emissions test. I ended getting new air filters. They were helpful and didn’t try to upsell me on maintenance that wasn’t crucial. Honest, fast service and I got an unexpected car wash! I would recommend Schafer’s to anyone. I’ll be back for regular oil changes.Service: General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, ValueHad a car inspection done with Schafer's Auto and I have not even one minor criticism. The staff I called and worked with at the front desk were very professional and answered all my questions prior to coming in. The communication and transparency was incredible, and the process was very easy as I am not someone with a lot of car experience. Pricing was incredibly reasonable, and I felt so well taken care of through the whole process. Thank you to all the workers and staff at Schafer Auto!!!Services: General repairs & maintenance, Air & cabin filter replacement
I can’t speak highly enough of the folks at Schafer’s. Here are some highlights:- transparency: they provide a really thorough write up after each service, including photos and recommendations ranked urgent to non urgent. Technicians and front staff desk always happy to explain in more detail.- timeliness: fast turnaround time and are upfront about potential delays- quality work speaks for itself- above and beyond customer service: I had my car serviced elsewhere and when something went wrong I got it to Schafer’s, they identified the issue and printed our a diagram to bring back to the shop that did the original service so that they could fix their mistake.Can’t thank Armin & the team enough!Services: Oil change, Brake service & repair, Air conditioning, Auto engine tuning
I recently had my first experience at Schafer's and it won't be my last. I was very impressed with both the customer service and the quality of the repair itself. Unfortunately this was the second time my catalytic converter was stolen, and the first time a different garage returned the car with a rattling exhaust system. After Schafer's repair, the car was much quieter again. Also, this time the insurance adjuster was very challenging to reach, and Schafer's persisted in pursuing answers and in regularly communicating with me. I couldn't have asked for more helpful service. I was happy enough with my current mechanic (who recommended Schafer's for this particular job), but Schafer's had earned my business from here on out. Highly recommend.Service: Auto exhaust system repair
Just used Schaefer's for the first time - and wow! What a great experience. Quick, efficient, affordable and so so kind. They even washed my car for me after they inspected it! Can't recommend these guys more, and will definitely be using them again next year.
Positive: Professionalism, Punctuality, Quality, ValueI love working with Michael at Schafer's! He's always clear about what's going on with the car, providing options for what I might want to get serviced. Schafer's is also very easy to schedule with, as you can do it through phone, text, email, or the website.Services: Steering & suspension repair, Wheel alignment, Oil change, Auto engine tuning, Tires, General repairs & maintenance
I can’t speak highly enough of the folks at Schafer’s. Here are some highlights:- transparency: they provide a really thorough write up after each service, including photos and recommendations ranked urgent to non urgent. Technicians and front staff desk always happy to explain in more detail.- timeliness: fast turnaround time and are upfront about potential delays- quality work speaks for itself- above and beyond customer service: I had my car serviced elsewhere and when something went wrong I got it to Schafer’s, they identified the issue and printed our a diagram to bring back to the shop that did the original service so that they could fix their mistake.Can’t thank Armin & the team enough!Services: Brake service & repair, Oil change, Air conditioning, Auto engine tuning
Positive: Professionalism, Punctuality, Quality, ValueI love working with Michael at Schafer's! He's always clear about what's going on with the car, providing options for what I might want to get serviced. Schafer's is also very easy to schedule with, as you can do it through phone, text, email, or the website.Services: Oil change, Auto engine tuning, Tires, General repairs & maintenance, Steering & suspension repair, Wheel alignment
I have been coming here for three years now. Absolutely without a doubt the best service I've had four inspection and oil changes.The process is always quick and painless. I highly highly highly recommend using them Especially for inspections and oil changes. I would never go anywhere else.Services: Auto emissions testing, Oil change, Vehicle Inspection
Positive: Professionalism, Punctuality, Quality, ValueI love working with Michael at Schafer's! He's always clear about what's going on with the car, providing options for what I might want to get serviced. Schafer's is also very easy to schedule with, as you can do it through phone, text, email, or the website.Services: General repairs & maintenance, Steering & suspension repair, Wheel alignment, Oil change, Auto engine tuning, Tires
I can’t speak highly enough of the folks at Schafer’s. Here are some highlights:- transparency: they provide a really thorough write up after each service, including photos and recommendations ranked urgent to non urgent. Technicians and front staff desk always happy to explain in more detail.- timeliness: fast turnaround time and are upfront about potential delays- quality work speaks for itself- above and beyond customer service: I had my car serviced elsewhere and when something went wrong I got it to Schafer’s, they identified the issue and printed our a diagram to bring back to the shop that did the original service so that they could fix their mistake.Can’t thank Armin & the team enough!Services: Oil change, Air conditioning, Auto engine tuning, Brake service & repair
Positive: Professionalism, Punctuality, Quality, ValueI love working with Michael at Schafer's! He's always clear about what's going on with the car, providing options for what I might want to get serviced. Schafer's is also very easy to schedule with, as you can do it through phone, text, email, or the website.Services: General repairs & maintenance, Tires, Auto engine tuning, Oil change, Wheel alignment, Steering & suspension repair
Positive: Professionalism, Punctuality, Quality, ValueI love working with Michael at Schafer's! He's always clear about what's going on with the car, providing options for what I might want to get serviced. Schafer's is also very easy to schedule with, as you can do it through phone, text, email, or the website.Services: Auto engine tuning, Tires, General repairs & maintenance, Steering & suspension repair, Wheel alignment, Oil change
Positive: Professionalism, Punctuality, Quality, ValueI love working with Michael at Schafer's! He's always clear about what's going on with the car, providing options for what I might want to get serviced. Schafer's is also very easy to schedule with, as you can do it through phone, text, email, or the website.Services: Oil change, Wheel alignment, Steering & suspension repair, General repairs & maintenance, Tires, Auto engine tuning
Positive: Professionalism, Punctuality, Quality, ValueI love working with Michael at Schafer's! He's always clear about what's going on with the car, providing options for what I might want to get serviced. Schafer's is also very easy to schedule with, as you can do it through phone, text, email, or the website.Services: Tires, General repairs & maintenance, Auto engine tuning, Oil change, Wheel alignment, Steering & suspension repair
I have been coming here for three years now. Absolutely without a doubt the best service I've had four inspection and oil changes.The process is always quick and painless. I highly highly highly recommend using them Especially for inspections and oil changes. I would never go anywhere else.Services: Auto emissions testing, Vehicle Inspection, Oil change
I can’t speak highly enough of the folks at Schafer’s. Here are some highlights:- transparency: they provide a really thorough write up after each service, including photos and recommendations ranked urgent to non urgent. Technicians and front staff desk always happy to explain in more detail.- timeliness: fast turnaround time and are upfront about potential delays- quality work speaks for itself- above and beyond customer service: I had my car serviced elsewhere and when something went wrong I got it to Schafer’s, they identified the issue and printed our a diagram to bring back to the shop that did the original service so that they could fix their mistake.Can’t thank Armin & the team enough!Services: Oil change, Air conditioning, Brake service & repair, Auto engine tuning
Judd Wolff
Apr 21, 2022
1 year ago
1 year ago
Always up front and easy going. Good people. Recommended to others as well.
Positive: Professionalism, Punctuality, Quality, Value
These people are some no good shysters!!! They tried to charge me $649 for my flex pipe to be cut out and have a new one welded in. The part itself cost $89...I called around to a couple of places to see how much it would cost to get this done. Long story short I figured out they were trying to play me. I took my car to another shop and had the exact repair done that Schafer's Auto Center tried to charge me $649 for and got it done for $125. Tell me how is that possible unless Schafer's was trying to overcharge me? Do Not go here unless you want to be taken advantage of. Oh and @SchaferAutoCenter I pray you comment on this trying to refute it because I have the receipts!!! NO GOOD SHYSTERS!!! I would rather junk my car and walk than give these people my business!!!
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality
I have been coming here for three years now. Absolutely without a doubt the best service I've had four inspection and oil changes.The process is always quick and painless. I highly highly highly recommend using them Especially for inspections and oil changes. I would never go anywhere else.
Positive: Professionalism, Punctuality, Quality, Value
Eli Kulp
Dec 10, 2021
1 year ago
1 year ago
Always pleasant and on the spot. Superb customer service and work.
John Kane
Oct 8, 2021
1 year ago
1 year ago
As always the service quick and complete. Thx
Susan Kronmiller
Jul 15, 2021
1 year ago
1 year ago
Awesome service!!!
Positive: Professionalism, Punctuality, Quality
I came in for an inspection and emissions test. I ended getting new air filters. They were helpful and didn’t try to upsell me on maintenance that wasn’t crucial. Honest, fast service and I got an unexpected car wash! I would recommend Schafer’s to anyone. I’ll be back for regular oil changes.
Service: General repairs & maintenance
John Kane
May 11, 2021
2 years ago
2 years ago
Schafer's island stop service center
NEW
Positive: Professionalism, Punctuality, Quality, Value
The team at Shaefer is awesome!! They’re super friendly and do great work. They repaired my wheel and saved me a lot of money by not having to buy a new one with all the additional costs of shipping etc. The owner Michael also gave me a …More