Our Reviews
Rating Breakdown
5
759
4
37
3
14
2
20
1
141
This is definitely my go to place for everything related to my automobile. Highly recommend!!
I needed service before a trip. You got me in and fixed fast!
This is literally the nicest auto-center I have ever used. The staff are super kind and helpful. I will definitely be coming back!
Schaeffers always goes above and beyond regular service. They get the job done on time. Great prices. thanks Schafers.
Of all the cars I’ve had and shops I’ve gone to, I’ve never been treated so kindly and respectfully! As a woman who knows nothing about cars, it is difficult to find decent, trustworthy service and the staff at Schafer’s is amazing. They gave me a thorough understanding of the issues and repairs, consistently checked in during and AFTER the work they did and gave me confidence in their work. I will never go anywhere else.
Excellent service and great people. I have been fortunate to find an honest auto shop. It’s nice to have a peace of mind , knowing everything is done correctly. I’m always happy with my service.
I've been taking my car here for years and they're always wonderful. I've never had an issue here. Everyone is helpful and funny and I love the personal check-ins you get after they fix your car. I also love that I'll get a personal reminder when my car is due for servicing. The personal touch makes all the difference.
These are people you can trust… Highly recommend…👍
Stephen Freiman
Jun 20, 2024
1 year ago
1 year ago
Call me
Start to finish this place was the best!
Always the best, friendliest and fastest in South Philly! Thanks gang!
Great, knowledgeable and caring staff.Love having Schafer’s take care of my car.ServicesOil change
Incredibly helpful and kind staff! They’ve always been very upfront with everything about my car, and are great communicators.
05/12/2024For the past 15 years, I have leased cars so I have no recollection of how the maintenance or repairs of vehicles works anymore. I appreciate the response from the owner, but I do not recall dealing directly with the owner. I’m pretty sure it was someone else. I do not remember all those details that were in the response. What I do remember with my past pre-owned vehicle experience is if I ever had to bring it to a shop, I was given a written estimate. I never asked for a written estimate from this shop. I want to make that clear. And I don’t know if shops are supposed to give a written estimate. We were in a little bit bit of a pinch had to make some fairly quick decisions to get my son back on the road so I ended up scrapping the vehicle and we bought a new vehicle the next day from a dealership, I think four stars is a more fair review. Only because I think there were some miscommunications on both parts.We did not have our vehicle maintenance here. I’m sure this place is reputable. The only problem I had was we brought our 2007 Subaru that had hit a pothole. The left front tire was turned inward horribly. The response we got along with pictures was $6500 worth three times the value of the car. They gone over the car with tooth and comb which is fine but the final estimate for just fixing the front end was $2500 without doing a comparison I knew right away that estimate was way high for us not budget friendly I thought they could’ve offered a solution to get us back on the road.
They are very friendly and honest with the care of my cars. The first time I was at the shop (my SUV had a leak possibly from the transmission) they referred me to someone that can do the job. They will not guess what is related with the care of their clients vehicles or something the can’t guarantee. I really appreciate that kind of service
Very friendly, informative, and great communication
Really great people that work there, who are always a joy to see and talk with.
My Tesla was able to be inspected for Pennsylvania.. That was a great help for me!!The waiting room was so nice.. comfortable with television and magazines!! This was my second time to have my car serviced and inspected… I would definitely recommend going here!!
Such fast and friendly service! And a great location too, where I don’t have to circle the block 15 times to find a space!
Always a good experience no matter why the appointment! Great communication and clear documentation throughout the appointment. Careful attention to detail. Always confirm by phone your authorization for repairs, costs, etc. Great staff - always professional and super friendly and welcoming. Highly recommend!!
I really likes this place. They are very professional and knowledgeable, and even gave me advice that had nothing to do with my repairs and inspections. I am definitely going back!
Literally the best customer service and convenience I have ever experienced in the city of Philadelphia! This is where my husband and I take our cars from now on!
Great people and great service!
Does not do good work, take your car somewhere else.
Great service, extremely helpful and friendly staff. They took care of the entire process, even though our car broke down late Friday and we had to leave Philly that night. Thanks so much Jenn and everyone at Schafer's!ServicesExhaust, General repairs & maintenance
Schafer’s has taken care of my car for years and I can’t speak highly enough about them! My family does yearly cross country trips and the folks here have kept us traveling to all our favorite places. Thanks for all you do!ServicesAir & cabin filter replacement, Exhaust, Tires, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Air conditioning, Vehicle safety inspection, Brake service & repair, Auto maintenance, Oil change
Everyone was incredibly kind and helpful! I felt respected and very well taken care of, they explained everything to me and I never felt pressured into an upset. The comprehensive report they provide is the best I have ever gotten! Plus they washed my car!! Incredible experience I cannot recommend enough
Direct and easy
Incredibly helpful and thorough. They even let me keep my car there an extra day after my inspection and oil change; most places charge for that type of service.
Nick Miller
Sep 11, 2023
1 year ago
1 year ago
Always top notch service!
Morganne Dougherty
Aug 17, 2023
1 year ago
1 year ago
I am so happy I found Schaefer’s! Their work and customer service are the best I have experienced in the city! They send loyalty discounts and are completely honest about your cars repairs!
Joshua Shaffer
Aug 10, 2023
1 year ago
1 year ago
Friendly honest staff. Very talented.
Walter Kopicko
Aug 2, 2023
1 year ago
1 year ago
Great people and fantastic service.
Jack Harper
Jul 31, 2023
1 year ago
1 year ago
Great people and great service!
Schaffer’s Auto treated me like family. Cindy, Jennifer ,Armand, Matt and George all have Excellent Customer Service!!! My catalytic converter was stolen. When I called Cindy answered the phone and told me I could come in. My suv was done fast. George did an Excellent job installing my new catalytic converter!!! I will be forever grateful to all the staff at Schaffer’s Auto. Will definitely go back again for my auto services. God Bless Everyone at Schaffer’s Auto Center
I took my truck here for 2 years at first there service was great and there prices were reasonable but the last time i took my truck to get fixed I felt like I got lied and scammed. My last inspection cost close to 5000 dollars and the time after that was about 3000 dollars where I was told they were going to fix my headlight bulbs for free but never put them in. The most recent time I took my truck there and the last time I will ever use there service my battery light was on and my abs light was on which I was charged 300 hundreds for tests to find out the problem they told me it could be the belt not turning the alternator fast enough or it could be the alternator. They fixed the belt and abs sensor that day cost me 1600 but over the weekend when I had my truck my brake light came on and abs light came on again still driving my car the whole weekend with the battery light on and abs light on Monday when I called was told I needed a alternator which would be 900 more. I finally got fed up and bought a new vehicle but was left feeling lied to and scammed by the service people in scaffers auto. If you do use there service be very cautious of what there doing and don't trust them like I did.
Paul Morales
Jun 8, 2023
2 years ago
2 years ago
Job well done, KUDOS!!!
Alfred Demartini
May 26, 2023
2 years ago
2 years ago
I have been a satisfied customer for seven years. The service is professional, friendly and very organized.