Our Reviews
Rating Breakdown
5
759
4
37
3
14
2
20
1
141
I've been going for a few years now, ever since the shop in my neighborhood shut down. Always very thorough and courteous service. 👍
Came for inspection sticker on my year old car. They were done in a hour and no issues identified. There are windows overlooking the work area from the waiting area. Couches, tables and WiFi in the waiting area so I could work while I waited.
My father came in for a diagnosis which was done by Steve and he did a fantastic job, Steve did an excellent job explaining everything and including photos. He explained to me what needed to be fixed and also how much it would cost to fix everything. I recommend Schafer's no matter what.
Always a pleasure to work with everyone at Schafer’s. They are always courteous and flexible and great. Quality Independent places like this are not very common in the city. Definitely feel good about supporting these guys and my car always runs better after their service.
Great service for a fair price with friendly customer service! Highly recommend this spot.
Great customer service and detail oriented shop for those of us who love our vehicle! 100% recommend.
Great communication before, during, and after appointment. Detailed information regarding concerns/issues. Convenient hours/drop-off & pick-up. Generally kind people all around.
Have been taking my car here for ~4 years now. They’re super responsive, quick to get you in when needed, and the best people. Would recommend to anyone shopping around for a mechanic.ServicesGeneral repairs & maintenance, Tire rotations, Vehicle Inspection
This place has friendly staff members, but obscene pricing.They quoted me over 2K for a tune up and a coil replacement. Should be between like 500-900 for that. They also charge $160 just to diagnose your car when a lot of other garages will do that for free.It seems like they’re trying to profit off of people in the city who don’t know how much auto care should cost. Don’t waste your time and money here.
Always a joy to get service here each time. Even when you have new members they still make up a great team. Management has set a make on the experience they want you to have. And they always go the extra mile of listing any future issues that may need work. Schaefer Auto is like a hospital for cars. Love the place.
Super easy to work with and don’t feel like you are getting pressured to get anything done like other places! Great people and would highly recommend!
Always excellent customer service and spot on communication!!
Excellent service.Dennis Biondo
Always the best. Personable and professional
The team at Schafer's is wonderful! They are very communicative and call/text me if they find additional issues with my car. I love how they automatically schedule my inspection appointment each year so I never have to worry about missing it. I will not be going anywhere else in the city for my car needs!ServicesWheel alignment, Vehicle safety inspection, Auto maintenance, Oil change
Already have told others about the great service
Been going to Schafer’s for a year now, and there are no other mechanic’s I trust my cars with but Schafer’s. Great mechanics, great service, fair prices and nice people. They treat your car as if it was their car!!
John Mcallister
Feb 12, 2024
1 year ago
1 year ago
Well, the problem is leaving parts off the 2014 Honda Civic. Their is no reason for it except for the posabilty of Theft. A large section was missing that covers the master cylinder for the brakes. That cover had to be taken off when you changed the brake fluid. Then a large rectangular cover was removed to do an oil change.. That is also missing. I had to bring the car back to have them reinstalled. But your shop did not have either one. I could see if the Mechanic broken both covers. But allowing a car to leave without them and , not telling the customer what happen. Is very slopy work. Your manager agreed to replace the bottom oil change cover but not the cover over the master cylinder. Their is a good posability that you mechanic is selling parts at a higher cost to outhers.. if I were you I would put camerias into you shop to stop this from happening again. What could happen you will loose the ability to inspect cars and your shop will close due to the lack of people coming in with car problems. Do not blame outher mechanics for A job they have not worked on either. I have seen the lower pannel to the Honda behind their Tool box. When I went up stares. Now to tell you I am a licensed Airframe and Powerplant Mechanic by the FAA. I have worked on cars. TRUCKS, SHIPS, AIRCRAFT of all kinds for over 60 years. The best policy is always tell the truth. Someone life will depend on it. If it is not repaired properly. Now according to your representing. The new pannel will be replaced in about Three days.
Nada Hall
Feb 3, 2023
2 years ago
2 years ago
Excellent
Very friendly customer service both on the phone and in person. Everything went off without a hitch.
These people are some no good shysters!!! They tried to charge me $649 for my flex pipe to be cut out and have a new one welded in. The part itself cost $89...I called around to a couple of places to see how much it would cost to get this done. Long story short I figured out they were trying to play me. I took my car to another shop and had the exact repair done that Schafer's Auto Center tried to charge me $649 for and got it done for $125. Tell me how is that possible unless Schafer's was trying to overcharge me? Do Not go here unless you want to be taken advantage of. Oh and @SchaferAutoCenter I pray you comment on this trying to refute it because I have the receipts!!! NO GOOD SHYSTERS!!! I would rather junk my car and walk than give these people my business!!!
I recently had my first experience at Schafer's and it won't be my last. I was very impressed with both the customer service and the quality of the repair itself. Unfortunately this was the second time my catalytic converter was stolen, and the first time a different garage returned the car with a rattling exhaust system. After Schafer's repair, the car was much quieter again. Also, this time the insurance adjuster was very challenging to reach, and Schafer's persisted in pursuing answers and in regularly communicating with me. I couldn't have asked for more helpful service. I was happy enough with my current mechanic (who recommended Schafer's for this particular job), but Schafer's had earned my business from here on out. Highly recommend.
I trust shafer's 100% when it comes to diagnosing my car & repairsServices: Exhaust, Air & cabin filter replacement, Tires, Wiper blade installation, Brake service & repair, Air conditioning, Auto engine tuning, Auto A/C replacement, Auto maintenance, Auto water leak repair, Oil change, Auto brake repair, Brakes, Steering & suspension replacement, Battery, Steering & suspension repair
Morganne Dougherty
Dec 9, 2022
2 years ago
2 years ago
So friendly, convenient, and professional. Best Automotive service in the city!
Morganne Dougherty
Dec 9, 2022
2 years ago
2 years ago
So convenient kind and professional. Best automotive service in the city
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Great service
Never go here for an inspection. If you fail an inspection due to front brakes needing replaced, most places will quote you and allow you to get brakes fixed elsewhere and then bring it back for the inspection tag. Not so here. They will charge you for a failed inspection and if you have the brakes fixed elsewhere they will require a re-inspection of $97.Oh and by the way front brakes and rotor for a camry $773. They cost me $350 at another garage.Shafer’s is either price gouging since they know they have me paying them $97 regardless. Or they just normally charge astronomically high for front brake and rotor replacement.Save your money and time, go somewhere else for your auto repairs.
Just used Schaefer's for the first time - and wow! What a great experience. Quick, efficient, affordable and so so kind. They even washed my car for me after they inspected it! Can't recommend these guys more, and will definitely be using them again next year.
Services: Auto maintenance, Vehicle Inspection, Brake service & repair, Vehicle safety inspection, Tire rotations, Oil change
Lizzy S.
Nov 4, 2022
2 years ago
2 years ago
Listen!! Let's be real. As a woman, if you (like me) know nothing about cars, getting car stuff done can feel like a crapshoot because it's 50/50 on if they're gonna rip you off.
Never ever that at Schafer's! They're incredible. Everyone from front desk to the techs are patient, kind, and so willing to explain what's going on, lay out the options, and help w/ pricing when they can. I go to them for everything, inspections to major repairs, and the twice-a-year tire alignment (thanks, south Philly roads).
A feature I really love: they send you a text after each appt with a link to a full diagnostic where each aspect of the vehicle is graded great, okay, and needs work, which is so helpful for planning for big expenses. Just another example of their transparent, customer-focused perspective.
Such a friendly atmosphere and reasonably priced!Services: Oil change, Vehicle Inspection
Great shop! I have always found them very trustworthy, helpful, and efficient. Not to mention friendly! You can tell it’s a family atmosphere in there and they always treat me like a valued customer.Services: Vehicle Inspection, Oil change
The people here are very friendly and helpful to get your car fixed. They are very honest.
