Our Reviews
Rating Breakdown
5
759
4
37
3
14
2
20
1
141
The people at Schafer’s are helpful and kind. Thanks for all of your work on my vehicle!
I have been a customer of Schafer’s since 2008 and can always count on Michael and the crew for efficient, thorough service. They accommodate any last minute requests I have while the car is in the shop (for inspection, for instance) and have kept my cars running well without any major issues! My VW Beetle was still running well when I sold it at 10 years old and my Mazda is entering its 12th year! Pretty good testaments tp excellent service!
Really nice people, but I had a very poor experience here. I brought my car in last summer for an emissions issue; they assessed the car and charged me close to 200 dollars for an assessment. They told me I needed at least a few tthousands of dollars of work on the car for it to be able to function, and probably would need to spend even more as they started to fix the issues.Because I could not afford this much money, I had the car assessed and worked on by another mechanic for just a few hundred dollars. The car has driven without issue and passed inspection. Since that time, I have frequently received advertisement texts and emails asking to bring my car in for a check-up, or an oil change, or some other assessment.So, to summarize:1. Very nice people2. Had me pay for an assessment without addressing/fixing the issue my car was having3. Told me I’d need to spend thousands on an issue that was resolved for significantly less money
I’ve lived in the neighborhood for a few years now and struggled finding a reliable, trustworthy auto shop. After taking my car here this week, I won’t go anywhere else in SP and will recommend to my family and friends. They were beyond helpful and even able to fit me in without an appointment. Steven made sure to explain what everything meant and took the time to answer all of my questions. They even took the liberty of pre-scheduling my yearly inspection for next year. Can’t say enough great things! 10/10 recommend
Stellar! Friendly, trustworthy, reliable, and very good at explaining car things. I honestly waited until several visits to write this review because I couldn't believe I'd finally found an auto center I actually trust. But Schafer's is great!I've come in a few times for regular check-ins and a couple of times for an overheated engine. Each time the front desk was approachable and helped me get where I needed. I've never had any complaints with them. Which, trust me, I know is a ridiculous thing to say for any group around cars. 10/10 would recommend!
Excellent service!
This Team of qualified professionals are a pleasure to have take care all of my automotive needs. Thank you Ladies and Gentlemen for your efficient work.
Really great people that work there, who are always a joy to see and talk with.
Schaeffers is good but they’re really pricey
My Tesla was able to be inspected for Pennsylvania.. That was a great help for me!!The waiting room was so nice.. comfortable with television and magazines!! This was my second time to have my car serviced and inspected… I would definitely recommend going here!!
I was very pleased with my service. Thank you.
Such fast and friendly service! And a great location too, where I don’t have to circle the block 15 times to find a space!
Always a good experience no matter why the appointment! Great communication and clear documentation throughout the appointment. Careful attention to detail. Always confirm by phone your authorization for repairs, costs, etc. Great staff - always professional and super friendly and welcoming. Highly recommend!!
As always, they did top notch on myson's 2011 Chevy.
I really likes this place. They are very professional and knowledgeable, and even gave me advice that had nothing to do with my repairs and inspections. I am definitely going back!
Literally the best customer service and convenience I have ever experienced in the city of Philadelphia! This is where my husband and I take our cars from now on!
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Lauren Cox
Aug 19, 2022
2 years ago
2 years ago
I have nothing but praise for Schafer's! It was incredibly easy to get an appointment for the services I needed and the staff were helpful every step of the way. I loved that during my vehicle inspection I got updates and photos of what was being check and the minimal issues that were found. This gave me confidence that the recommendations being made were legit and not just a way to make extra money off me. I will be back for all my future service needs.
The best Auto service in center city. Friendly, knowledgeable and very helpful staff. I have had several of our cars here for service and repairs.
Super friendly service and thorough. Love how they highlight each part of the vehicle and give you a number of options for repairs. They are never pushy and pricing is fair. Highly recommend Schafer’s!Services: General repairs & maintenance, Oil change
I have been having my cars serviced here since relocating here a few years ago. They are friendly, efficient, and pricing is reasonable considering the quality of work and convenience. I’ve never had any issue with the quality of work.Services: Tire rotations, Oil change, General repairs & maintenance, Battery
Trusted mechanic, easy scheduling and communication, fair pricing and transparency
Services: Oil change, Tires
Very glad I found this shop. They are fast and responsive. They tell it like it is and don’t try to sell you on a bunch of unneeded things like a lot of other shops I have been to in the past.I will certainly be going here in the future for all of my automotive needsServices: Exhaust, Vehicle safety inspection
Positive: Professionalism, Punctuality, Quality, ValueHad a car inspection done with Schafer's Auto and I have not even one minor criticism. The staff I called and worked with at the front desk were very professional and answered all my questions prior to coming in. The communication and transparency was incredible, and the process was very easy as I am not someone with a lot of car experience. Pricing was incredibly reasonable, and I felt so well taken care of through the whole process. Thank you to all the workers and staff at Schafer Auto!!!Services: Air & cabin filter replacement, General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, ValueNew to the area and needed a oil change/tire rotation last minute. I called same day and they were so flexible in getting me in! The staff was so nice and didn't pressure or try to upsell me, i felt very comfortable here & will definitely be returningServices: Tires, Oil change
I can’t speak highly enough of the folks at Schafer’s. Here are some highlights:- transparency: they provide a really thorough write up after each service, including photos and recommendations ranked urgent to non urgent. Technicians and front staff desk always happy to explain in more detail.- timeliness: fast turnaround time and are upfront about potential delays- quality work speaks for itself- above and beyond customer service: I had my car serviced elsewhere and when something went wrong I got it to Schafer’s, they identified the issue and printed our a diagram to bring back to the shop that did the original service so that they could fix their mistake.Can’t thank Armin & the team enough!Services: Brake service & repair, Auto engine tuning, Oil change, Air conditioning
Positive: Professionalism, Punctuality, Quality, ValueI love working with Michael at Schafer's! He's always clear about what's going on with the car, providing options for what I might want to get serviced. Schafer's is also very easy to schedule with, as you can do it through phone, text, email, or the website.Services: Tires, General repairs & maintenance, Auto engine tuning, Oil change, Wheel alignment, Steering & suspension repair
I have been coming here for three years now. Absolutely without a doubt the best service I've had four inspection and oil changes.The process is always quick and painless. I highly highly highly recommend using them Especially for inspections and oil changes. I would never go anywhere else.Services: Auto emissions testing, Vehicle Inspection, Oil change
Judd Wolff
Apr 21, 2022
3 years ago
3 years ago
Always up front and easy going. Good people. Recommended to others as well.
Positive: Professionalism, Punctuality, Quality, Value