Our Reviews
Rating Breakdown
5
575
4
28
3
13
2
17
1
136
Great work
As usual, pleasant and professional mechanics.
Rips you off charge three times as much for auto repair
Very kind, efficient and was done woth my car in a timely manner. 👍🏼
They do quality work and the people stand behind there work. The staff at the front desk are pleasant and very cheerful.
Outstanding services! They don't miss a detail when it comes to your car, and vehicle safety. Quality service with a high standard.
My state Inspection was quick and easy, no snags and straight to the point! I enjoy their photo documentation of the vehicle and the digital summary they provide!
The staff here is extremely helpful and communicates properly throughout the process of having my car inspected here. Very enjoyable experience given how crazy the world has been.
Go in for a couple quick things. Come out 2 hours later, no communication, with only one request filled (at double the price you'd pay elsewhere). And what happened to the free car wash?
It was a great experience. They me updated every step along the way.And found a safety problem that I thought was just brakes. Thank you for the care you always take with my car.
Honest mechanics and a very nice waiting area. They will take the time to explain what's going on with your car and what repairs are urgent, or can wait. Seriously these guys are the best.
DON’T BE FOOLED BY THEIR OVERLY NICE CUSTOMER SERVICE. They are sneaky, and not to be trusted with your car.Came to this place as a first-time car owner just looking for a state inspection. They overcharged me so much that by the end of inspection, I was paying over $400. My air worked completely fine before arriving, and my check engine was off. After leaving, both were the opposite. Days later, I found out by another mechanic that Scafer’s had PURPOSELY removed the A/C clutch relay from my car, which caused the air to not work at all, and turned on the check engine light. They acted as if they couldn’t understand why this had happened, but were the ONLY HANDS to even TOUCH my car. Just another evil mechanic taking advantage of a customer.
So let me tell you about this wonderful place I came across by luck.I have been looking for a place to check what was happening to my car after the check engine light came on. I had no clue what was happening as i needed that to be off to get my car inspected. I called earlier this week and Jennifer (the best person ever if i may say) assured me that i can go and get a complimentary whole car system check to really find out was was wrong. Keep in mind its an old car and it looks like the previous owner wasn't really into checking internal issues. Today i went in to see what was happening to my 2010 Honda CRV. Anyways once the report came back she told me exactly what was wrong and even send it to my phone, so i could go along with what she was talking about, with pictures and all. She gave me the good the bad and the ugly and told me what exactly i needed to fix, so you know i would get in a wreck or something. Her calming tone and reassurance allowed me to trust her and do what she recommended. At the end I had to change my catalytic converter, align my tires and axes, and get a new battery as the old one was about to die. The other things she explained it to me and made sure that it wasn't a serious issue but that i should consider changing them once i had a bit more money in my pocket. Overall, what i can tell you is that they have my service for life and i will be going to them for everything car related. The management aka Jennifer and the whole team made sure my car was back to running in great conditions. And the best part is that there is warranty with what ever they do. I highly recommend it and highly encourage anyone looking for a local reliable place to go here. I went in with a smile and came out with a bigger smile. Also, they have this little section where i was relaxing and doing school work. Best place ever. Thank you guys
I was struggling to find a place that would help me with my out of state emissions testing until I came across Schafer's. When I called they walked me through the process and told me how they've done it for other individuals. None of the past four auto centers were able to get my vehicle tested or even interested in trying to help me do so, but Schafer's did. Despite initial some hiccups (my car battery died so I failed the first test) the team guided me through the process and eventually I go the approval I needed.Very pleased with the service and care I received at Schafer's and I intend to come here for my future car needs. The team was professional, kind, and excellent at their work.
For decades I found myself troubled by unwanted car repairs. This lead to trial and error in finding a reputable service station. Honesty is a number one policy when repairing your hard-earned transportation, and with Schafer's Auto Center, I found loyalty, sympathy, empathy, and above all new family. Love you guys, and I can't thank you enough. I highly recommend Schafer's Auto Center to all in need of vehicle servicing.
They stand behind their work. I had a new alternator put in by the dealer. It died again after only 15 months and they told me it was outside their one year warranty. Schafer's replaced with a new alternator and offers a lifetime warranty. Lifetime! I'll never go back to the dealer again. The owner cares about his customers and provides great service. Thanks!
I came in for an inspection and emissions test. I ended getting new air filters. They were helpful and didn’t try to upsell me on maintenance that wasn’t crucial. Honest, fast service and I got an unexpected car wash! I would recommend Schafer’s to anyone. I’ll be back for regular oil changes.
I cannot say enough good things about the service at Schaffer's. From the moment you walk in until the time you drive away, you feel like family. They provide honest and timely feedback about how to best care for your car. Having work done there is seamless, all the while they make you feel like their number one customer. I go back time and time again.
Schafer's is truly top notch. I work in the area and decided to give them a try. I have been using their services for over two years and have ZERO complaints. They are fast, efficient, and super friendly! I highly recommend this place for all of your auto needs. Special shout to Cindy, who always takes good care of me and is always a joy to work with.
I went for an oil change. The customer service over the phone and in person was super friendly & helpful (name dropping Jennifer for being so sweet). They send you an inspection update over text, and didn't try to push my (minor) car issues (even suggesting it would be fine to fix months from now). Seemed very honest, and I appreciated that!A plus for anyone reading, they do over night drop offs!
After receiving their flyer by mail yesterday, I decided to drop by and see if I could get a new car inspection today.I spoke with Jennifer and found her to be extremely helpful and friendly. Although by appointment only she was able to squeeze me in almost immediately. Jennifer was great! She offered me the use of their charging station and a good cup of coffee. I received a copy of the inspection via text and a call when the car was ready. Oh, and they even washed it!! Outstanding customer service!! Thank you
I made an appointment online, they called me to confirm. I called again to see whether I could drop my car off early, they let me know that was fine. I showed up, parked, and walked into their lobby. Two smiling faces, and a great experience. They sent a digital file with all of my auto issues rated by color for severity and a photo with a description of the necessary repairs. I picked it up that day and it wasn't a bad price! Seriously great, will go there again.
I cannot say enough about the level of customer service I received by ALL members of this business, especially the owner. It took a lot longer than anticipated to finish the work on my car. However, Michael knew I needed my car for work the following day. He ensured the work got finished even after the shop had closed. All staff continuously checked on me while I waited there. Might I add how AWESOME the waiting area upstairs is...it is like a little apartment! I greatly appreciate the level of care both myself and my car received here. Do not hesitate to bring your car here for service!
Susan Kronmiller
Jul 15, 2021
2 years ago
2 years ago
Awesome service!!!
Emily H.
Jun 4, 2021
2 years ago
2 years ago
I would highly recommend Schafer's. I've been there 3-4 times in the past year and a half and happy every single time. I've had brakes, an oil change, and an inspection completed with them. My car has always been finished on time and once they even offered to wait there for me after they closed so that I could still pick it up that night as there was traffic. Really great, honest group of people. Nice to have a mechanic in the city who I can trust.
John Kane
May 11, 2021
2 years ago
2 years ago
Schafer's island stop service center
Service: Brakes
Positive: Professionalism, QualityI cannot say enough about the level of customer service I received by ALL members of this business, especially the owner. It took a lot longer than anticipated to finish the work on my car. However, Michael knew I needed my car for work the following day. He ensured the work got finished even after the shop had closed. All staff continuously checked on me while I waited there. Might I add how AWESOME the waiting area upstairs is...it is like a little apartment! I greatly appreciate the level of care both myself and my car received here. Do not hesitate to bring your car here for service!Services: Exhaust, General repairs & maintenance
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Value
Judith Weber
Apr 3, 2020
3 years ago
3 years ago
Best ever honest reliable,
Charell Grant
Apr 2, 2020
3 years ago
3 years ago
I believe you deserve a 10! This is why I've been with you so long
I went to Schafer’s for some exhaust work to pass the state inspection and it was the best decision I’ve ever made. We just moved here from Atlanta and had been to two other shops where we felt like we were being taken for all of our money. …More
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I pulled in because my engine light went on when driving on 76 East and I quickly googled "nearest mechanic". Boy was it a blessing I pulled into Schafer's. It is easily the best experience I have had at a mechanic ever. If I lived closer, …More
Great service. They even paid for my Uber home. Will definitely use them again.
Alan Mittleman
Feb 20, 2020
3 years ago
3 years ago
Prompt, professional, trustworthy, and courteous service.
I pulled in because my engine light went on when driving on 76 East and I quickly googled "nearest mechanic". Boy was it a blessing I pulled into Schafer's. It is easily the best experience I have had at a mechanic ever. If I lived closer, …More
Rich Merritt
Jan 22, 2020
3 years ago
3 years ago
Got me back on the road ASAP!
I was in a dilemma because I had just gotten a new car and had to wait for my PA plate and ZONE 5 parking permit. I FINALLY got all of that but realized that if I parked on the street in my ZONE.... it wasn’t INSPECTED yet and the TOXIC …More
This Team of qualified professionals are a pleasure to have take care all of my automotive needs. Thank you Lady and Gentlemen for your efficient work.
Amazing Service by the entire Schafer Team. Found myself with a flat on 95 just south of Columbus Blvd. After getting the spare thrown on by AAA went straight to Schafer's at the recommendation of a friend and was totally "Wowed" by their …More
Karen Green
Nov 4, 2019
3 years ago
3 years ago
Terrific reliable fast and honest
Great service, super friendly staff, and they fixed my car up for me at a fair price. Very trustworthy. I am definitely sticking with them!
Excellent service
Awesome customer service and work you can trust.
Very flexible with schedule and clear communication. Friendly and honest.
I've been with these group of men, and now woman, for more than 20yrs. That should speak for itself! I trust their service.
Always professional and friendly customer service thanks to Shafers for all the work they have done. God bless you guys and ladies.
Use them for mostly everything for my car and have been for years, never the cheapest but always dependable and quality work done.
Schafer’s always comes through. My go to shop. And as much as I want to keep it a secret, it should be yours too. Reliable, honest, and dependable.
I've gone to Schafer's on more than one occasion now and have been very pleased with the communication, service and timeliness of their work. Would highly recommend!
This place is a complete RIP OFF avoid at all cost... they tried to charge me $250.00 for a $5.00 signal light. I bought the light at pep boys and installed it myself in literally 5 minutes!Again this place is a Total RIP OFF that you should AVOID completely