Our Reviews
Rating Breakdown
5
759
4
37
3
14
2
20
1
141
More
Direct and easy
Great people and great service!
Does not do good work, take your car somewhere else.
Took my Hyundai Santa Fe for a steering rack and pump great work and pleasant people.
Schafer’s is always extremely professional and thorough with their work. Doing regular maintenance with them has been a dream!
Great service, extremely helpful and friendly staff. They took care of the entire process, even though our car broke down late Friday and we had to leave Philly that night. Thanks so much Jenn and everyone at Schafer's!ServicesExhaust, General repairs & maintenance
I’m so grateful to Schafer’s for coming through when I needed them in a pinch. My car broke down nearby and I felt so much better after talking to Jen on the phone, where she explained what the possible issues might be, and that it seemed like a quick fix. I got my car to them by 4pm and it was done by 8:30am the next day. I didn’t have to chase them down like other shops, and all the staff were friendly, helpful, and professional. The shop itself was clean and organized. I won’t hesitate to visit them again!
I rarely write reviews, but felt Schafer's deserved one after my experiences with them.My car had it's catalytic converter stolen, and after the dealerships / other OEM part shops told me it could take anywhere from 3 - 12 months to get the part, I looked around and eventually came to Schafer's. They took my car in, and had a new aftermarket catalytic converter installed within 2 days.However, within a month or so, I started to get a check engine light, and the car just wasn't feeling right when driving. After taking it to my normal mechanic near my home, they told me the check engine code was related the catalytic converter, and it likely needed replacing.I called Schafer's about it, since they had done the original work, and without any hesitation they invited me to bring it back in. They determined the catalytic converter they installed had failed, and they installed a new one at no charge, standing behind their work. This work was also done within 2 days.I'm appreciative of their customer service and their attitudes through the process, as I'm sure there are other shops that would not have stood behind the work in the same way.Highly recommended if you find yourself with a stolen cat and need to get back on the road.
Schafer’s has taken care of my car for years and I can’t speak highly enough about them! My family does yearly cross country trips and the folks here have kept us traveling to all our favorite places. Thanks for all you do!ServicesAir & cabin filter replacement, Exhaust, Tires, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Air conditioning, Vehicle safety inspection, Brake service & repair, Auto maintenance, Oil change
Everyone was incredibly kind and helpful! I felt respected and very well taken care of, they explained everything to me and I never felt pressured into an upset. The comprehensive report they provide is the best I have ever gotten! Plus they washed my car!! Incredible experience I cannot recommend enough
Direct and easy
Schafer is honest, quick, and reliable. We moved to the area in 2019 and struck gold when we found this place.
Incredibly helpful and thorough. They even let me keep my car there an extra day after my inspection and oil change; most places charge for that type of service.
Dishonest
extremely nice people
Nick Miller
Sep 11, 2023
1 year ago
1 year ago
Always top notch service!
Morganne Dougherty
Aug 17, 2023
1 year ago
1 year ago
I am so happy I found Schaefer’s! Their work and customer service are the best I have experienced in the city! They send loyalty discounts and are completely honest about your cars repairs!
Positive: Professionalism, Punctuality, Quality
I came in for an inspection and emissions test. I ended getting new air filters. They were helpful and didn’t try to upsell me on maintenance that wasn’t crucial. Honest, fast service and I got an unexpected car wash! I would recommend Schafer’s to anyone. I’ll be back for regular oil changes.
Eli Kulp
Dec 10, 2021
3 years ago
3 years ago
Always pleasant and on the spot. Superb customer service and work.
Honest mechanics and a very nice waiting area. They will take the time to explain what's going on with your car and what repairs are urgent, or can wait. Seriously these guys are the best.
I love working with Michael at Schafer's! He's always clear about what's going on with the car, providing options for what I might want to get serviced. Schafer's is also very easy to schedule with, as you can do it through phone, text, email, or the website.PositivePunctuality, Quality, Professionalism, ValueServicesTires, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Wheel alignment, Oil change
New to the area and needed a oil change/tire rotation last minute. I called same day and they were so flexible in getting me in! The staff was so nice and didn't pressure or try to upsell me, i felt very comfortable here & will definitely be returningPositivePunctuality, Quality, Professionalism, ValueServicesTires, Oil change
I went for an oil change. The customer service over the phone and in person was super friendly & helpful (name dropping Jennifer for being so sweet). They send you an inspection update over text, and didn't try to push my (minor) car issues (even suggesting it would be fine to fix months from now). Seemed very honest, and I appreciated that!A plus for anyone reading, they do over night drop offs!
Had a car inspection done with Schafer's Auto and I have not even one minor criticism. The staff I called and worked with at the front desk were very professional and answered all my questions prior to coming in. The communication and transparency was incredible, and the process was very easy as I am not someone with a lot of car experience. Pricing was incredibly reasonable, and I felt so well taken care of through the whole process. Thank you to all the workers and staff at Schafer Auto!!!PositivePunctuality, Quality, Professionalism, ValueServicesAir & cabin filter replacement, General repairs & maintenance
I made an appointment online, they called me to confirm. I called again to see whether I could drop my car off early, they let me know that was fine. I showed up, parked, and walked into their lobby. Two smiling faces, and a great experience. They sent a digital file with all of my auto issues rated by color for severity and a photo with a description of the necessary repairs. I picked it up that day and it wasn't a bad price! Seriously great, will go there again.PositivePunctuality, Quality, Professionalism
John Kane
Oct 8, 2021
3 years ago
3 years ago
As always the service quick and complete. Thx
Emailed to schedule a state inspection and got a response the next day. You won’t come across friendlier office staff than here. Had a nice time chatting with them. Inspection was done quickly and I appreciated the photo documentation. As someone who doesn’t know much about cars, I won’t be intimidated or worry about being told something needs fixed that doesn’t actually need fixed. I’ll be returning for any car service needs I have in the future.PositivePunctuality, Quality, ProfessionalismServicesOil change
Great work
ALWAYS so transparent and cheerful. An absolute pleasure to take my vehicle in!PositivePunctuality, Quality, Professionalism, ValueServicesGeneral repairs & maintenance
Outstanding services! They don't miss a detail when it comes to your car, and vehicle safety. Quality service with a high standard.
The staff here is extremely helpful and communicates properly throughout the process of having my car inspected here. Very enjoyable experience given how crazy the world has been.
Susan Kronmiller
Jul 15, 2021
4 years ago
4 years ago
Awesome service!!!
For decades I found myself troubled by unwanted car repairs. This lead to trial and error in finding a reputable service station. Honesty is a number one policy when repairing your hard-earned transportation, and with Schafer's Auto Center, I found loyalty, sympathy, empathy, and above all new family. Love you guys, and I can't thank you enough. I highly recommend Schafer's Auto Center to all in need of vehicle servicing.
John Kane
May 11, 2021
4 years ago
4 years ago
Schafer's island stop service center
Positive: Professionalism, Punctuality, Quality, ValueFor decades I found myself troubled by unwanted car repairs. This lead to trial and error in finding a reputable service station. Honesty is a number one policy when repairing your hard-earned transportation, and with Schafer's Auto Center, I found loyalty, sympathy, empathy, and above all new family. Love you guys, and I can't thank you enough. I highly recommend Schafer's Auto Center to all in need of vehicle servicing.Services: Auto engine tuning, Engine repair, Electrical repair, Electrical, General repairs & maintenance, Brakes, Tires, Oil change, Carburetor cleaning, Auto engine diagnostic
Positive: Professionalism, Punctuality, Quality, ValueThey stand behind their work. I had a new alternator put in by the dealer. It died again after only 15 months and they told me it was outside their one year warranty. Schafer's replaced with a new alternator and offers a lifetime warranty. Lifetime! I'll never go back to the dealer again. The owner cares about his customers and provides great service. Thanks!Services: General repairs & maintenance, Brakes, Tires, Oil change, Wheel alignment, Auto engine diagnostic, Battery
Services: General repairs & maintenance, Steering & suspension repair
Positive: Professionalism
Positive: Professionalism, Punctuality
Positive: Professionalism, Punctuality