Our Reviews

They are good at one thing. Brakes. Everything else confuses them. And you will wind up paying for their learning and ineptitude. They charge you and charge and still fail to actually fix your car. Example charged for diagnosis. Recc a …More

I love this shop let me tell you my parents introduced me to them, I had my share of Auto Machanic shops but nothing compares to Schafers. I had a brand new transmission put in my Sorrento Schafers had my suv ready within a week I was …More

This place is a complete RIP OFF avoid at all cost... they tried to charge me $250.00 for a $5.00 signal light. I bought the light at pep boys and installed it myself in literally 5 minutes! …More

I went to this shop on a reference from a family member. My first visit was good and everything worked out well, however after that it went downhill. My biggest issue is the diagnosis fee. My car was having trouble and I wanted to use …More

While it might be a bit on the pricey side, they make up for it in service. They offer excellent communication, whether it is in the email/text reports they use to explain and visually depict diagnoses, or it's the calls and texts to …More

Schafer's is the best! I usually only go to dealerships to have my car serviced, but the team at Schafer's has proven to me on multiple occasions that they know what they are doing. The prices reflect the quality of mechanical service and …More

I called Schafer's Auto late in the afternoon ( close to closing time) and explained I was taking a trip to South Carolina and I had an issue with my vehicle. I explained that I had called various dealerships and none could help me until …More

Gets the job done !

I have been to Schafer's twice now, and will recommend this shop to all friends/family. I first came in on another mechanic's recommendation for work on catalytic converter which was stolen twice. They used a new approach which involved a Kevlar mesh to keep it secured. The owner personally texted me to make sure everything went well and offered a free oil change on my next visit. I came back a month later for the free oil change and to get new front brakes. They inspected my entire car and gave me options on what else could be done but put no pressure like most mechanics in my past. The whole process of Schafer's from getting an appointment within a few days to great service is worth checking this place out.

I love this shop let me tell you my parents introduced me to them, I had my share of Auto Machanic shops but nothing compares to Schafers. I had a brand new transmission put in my Sorrento Schafers had my suv ready within a week I was shocked. At Schafers everyone is so polite and friendly they serve great coffee and offer great creamer plus there seating areas are comfortable. They are truly a family company that stands behind there name, I love the T-shirt’s they give out for being a valued customer. (***Lastly this is the only company that will get you a Uber Ride back home while your car is being serviced**) When your car is ready for pick up Schafers will get you a Uber to the shop to pick up your vehicle. #ProudCustomer #aintgoingnowhereelse #TeamSchafers #straightouttasouthphilly

Use them for mostly everything for my car and have been for years, never the cheapest but always dependable and quality work done.

Been going to Schafer’s for a year now, and there are no other mechanic’s I trust my cars with but Schafer’s. Great mechanics, great service, fair prices and nice people. They treat your car as if it was their car!!

Schafer's is the best! I usually only go to dealerships to have my car serviced, but the team at Schafer's has proven to me on multiple occasions that they know what they are doing. The prices reflect the quality of mechanical service and parts used (not to mention the lifetime warranty on all of the parts Schafer's installs!), and the customer service is spot on. It is very thoughtful that they call Uber to drop-off/pick-up for you. I had one issue where the antenna was ripped off of my car when they had it washed after the mechanical service was completed. Of course this was not Schafer's fault directly, and they offered to pay to have the antenna replaced without skipping a beat. I really appreciated that. Most importantly my car is running like a clock and I look forward to continue patronizing Schafer's for all of my automotive needs. Thank you Mike and Cindy and everyone at Schafer's! Keep up the great work!

I love Schafer's. They remind me of things that my car needs, they send a detailed diagnostic with every visit and they are very nice people.

I have been a happy customer of Mike and his staff for two years. They really "get" customer service.

Always great service.

I've been with these group of men, and now woman, for more than 20yrs. That should speak for itself! I trust their service.

I was driving through Philly last when my water pump started leaking. I was lucky to find Scafer's where George and Mike took great care of me!!

Overcharged for an inspection of 2014 car, more than I was quoted on the phone. They wouldn't lower the price more than $5 when I protested. I also kept getting upsold on unnecessary maintenance, other car products, etc, which I found annoying after 2 or 3 attempts to get me to pay more money for things I didn't need.

I recently called Schafer’s based solely on proximity and Google reviews for an emergency repair. Two minutes later (literally - I’d called from the Walmart parking lot), I was in the waiting room with my car being looked at. The staff was respectful, professional, and efficient. They offered rides to and from the shop, and texted me progress updates along with pictures of what needed to be fixed before calling to get the work authorized. The cost of the repair was fair and ended up being less than the original estimate, and the whole operation from panicked phone call to picking up the car was less than three hours. I will definitely be returning to Schafer’s for any auto needs.

MY friend Took his car there to b repaired, and 9 months , and $1800 later the car still wouldn't start after their threats of storage of a car they weren't capable of repairing they finally release it.. Had to tow it away to another repair shop 260 miles away only to find out the distributor was installed wrong 180 degree off... Stay away.. They talk the talk but can't walk the walk

Finding a mechanic who is honest, courteous and dedicated can be hard to come by. I have a car that was long overdue for a new muffler. After getting ridiculously high quotes from other mechanics, I decided to give Schafer's a shot. Throughout the whole process, the staff treated me with kindness and respect. For example, I asked if could look at the muffler while they inspected it, so they allowed me to come into the garage. They explained the problem to me in detail - they even texted me a visual breakdown to help me understand what happened to my muffler (seriously, what other mechanic does that?!?). While my car was in the shop, they sent me an Uber so I could get to and back from work. On top of all that, they offered me a free oil change whenever I need it. I've never visited an auto center before that valued their customers this way. If you're looking for a high-quality mechanic and a reasonable price, then Schafer's Auto Center is a perfect choice for you.

This place is a rip off. Don't go here. Went here to get my car checked out for a rough start problem and they tried to get me to pay for a bunch of things that had nothing to do with the rough start. I had to press them to find out exactly what they wanted to charge me for and it turned out to be unnecessary things. For e.g., some kind of a performance boosting upgrade. I talked to an expert mechanic friend of mine afterwards and came to the conclusion that Schafer's preys on people that don't know much about cars.

This place is a complete RIP OFF avoid at all cost... they tried to charge me $250.00 for a $5.00 signal light. I bought the light at pep boys and installed it myself in literally 5 minutes! Again this place is a Total RIP OFF that you should AVOID completely

Superb service. So glad I found a place I can fully trust to take my car too. Their car health link is awesome & I like seeing pictures of what’s wrong. Friendly & even offer free uber rides to & from to get your car.

I went to this shop on a reference from a family member. My first visit was good and everything worked out well, however after that it went downhill. My biggest issue is the diagnosis fee. My car was having trouble and I wanted to use Schaffer’s as my shop however my car was old and I was between paying to fix it or just getting rid of it. I asked for them to tell me what was wrong and then I would decide what direction I wanted to go. I assumed if I had them look at it and decided not to get it fixed they wound charge a fee, which is understandable. What I don’t understand is the charge of the fee if I get the repair done. A $150 job quickly turns into a 300-400 job with the $189 diagnostic fee. For a customer who was excited to find a local mechanic it was very upsetting. I’ve also had my car misdiagnosed twice. If I am paying almost 200 to find out what is wrong I would expect the information to be right.

While it might be a bit on the pricey side, they make up for it in service. They offer excellent communication, whether it is in the email/text reports they use to explain and visually depict diagnoses, or it's the calls and texts to communicate when you're car is being worked on and when it's ready for pickup. They will only work on what you ask them to, and while they will identify everything, they don't seem to correct unnecessary issues without your consent. They are easy to get to, and have enough room to hold multiple vehicles at a time without worries of parking. They even offer complimentary ubers to nearby locations for those who are dropping their cars off. Overall: Price = 3.5/5 Quality = 5/5 Service = 5/5

I called Schafer's Auto late in the afternoon ( close to closing time) and explained I was taking a trip to South Carolina and I had an issue with my vehicle. I explained that I had called various dealerships and none could help me until the following week. I believe I spoke with Mike. He told me to bring my car in and they would look at it. I arrived, and in a matter of moments, they took care of my issue, and then washed my car. Thank You Schafer's for making my car safe again to drive. I am on my way. You guys are awesome for helping me with my dilemma. Kudos. I wish you all well. Signed, Bobby B./ A.K.A / Perry Mason

Quick, reliable, and friendly, I would definitely come back

Great staff, fast service and reliable work!

Good Place, Nice Staff... Quick Service

DONT DO IT!!! we went here for years, they were polite and seemed to know what they were talking about... Then they started ripping us off each year with bad inspections, just to have one of our wheels almost fall off ona afamily trip. Not only were they not concerned about our families welfare at all, the onyl thing they could say was "Thats weird". Last inspection I took there they told us we need new brakes and some other things, took it to another garage outside of the city and they informed us the frame was rusted and could not even pass inspection even with all the work. If you want to be safe then dont take your car to this place. They seem to forget people drive vehicles and lives are involved ... TERRIBLE

The guys really know what they're doing and provide friendly and informative service. I've found my mechanics

Friendly customer service. Nice staff and got the job done in a short amount of time.

I'm very pleased with the service provided to my van on Tuesday 2/21/17. You guys did exactly what I requested and your quote was very reasonable. The work was performed in a timely manner and I am satisfied. I've been a customer for a long time now and recommended you to family and friends and will continue to do so. Kudos to you and everyone in your shop!!! T%hanks.

Schafer's consistently provides friendly and reliable service. I always drive away satisfied and well-informed about the work my car has received.

I went to Schafer's to have an inspection performed on my car. The staff was very friendly and attentive. They thoroughly explained everything they found on the inspection and offered the inspection at a reasonable cost. The following day I received a message from the owner to make sure that the service was satisfactory, which I felt was a nice touch. I will definitely be returning to Schafer's for my auto needs.

Best in town .All pro team .

Very professional, very organized very friendly, great service. Will be going back fro as long as I live in the area

Schafers auto is the best place to take your car when anything is wrong. They do tons of work from oil changes, inspections , breaks, mufflers engine work any type of mechanic work you need. They do a great job and they have a great staff and the owner Mike is one of the nicest people you chould ever meet. He goes out of his way to make sure your car is working properly, done in time and also at great prices!! My brothers and family love this place I would highly recommend them!!

Awesome staff! They diagnose the problem properly before beginning the work. Would recommend them to anyone.

Lol they pay $5 to give a good review, so don't trust the good reviews??

I love the service that i receive with Schafer's I will return all the time.

Good work and service

As always, top notch, 5 star service

- DONT DO IT!!! we went here for years, they were polite and seemed to know what they were talking about... Then they started ripping us off each year with bad inspections, just to have one of our wheels almost fall off ona afamily trip. Not only were they not concerned about our families welfare at all, the onyl thing they could say was "Thats weird". Last inspection I took there they told us we need new brakes and some other things, took it to another garage outside of the city and they informed us the frame was rusted and could not even pass inspection even with all the work. If you want to be safe then dont take your car to this place. They seem to forget people drive vehicles and lives are involved ... TERRIBLE

I have been using Shafer's as my primary service center for nearly 20 years and at least 4 autos and they have always provided good and honest service. My most recent repair was complete but there was a warning light on the dash so Michael had his crew work on the problem at no charge until it was fixed (it was a malfunctioning light, the original repairs were good).

My review is long overdue. I have been using Schafer's for a few years now and they have NEVER disappointed me. The staff is very professional and they provide a clean and comfortable space for you to wait for your vehicle until it is finished. Their prices have always been fair and they will work with you whenever you may have questions or concerns. They will not recommend repairs that are unnecessary or try to swindle you out of your money. They are all honest hardworking people that truly value their customers. I have taken both my 1999 Subaru Legacy Outback and 2013 BMW 335i to them on multiple occasions. They are very knowledgeable about cars and have the latest technology and equipment at their disposal. They are not in my immediate area, however, they are well worth the travel to get too. I love my vehicles and would not trust anyone else to work on them besides the staff at Schafer's. You guys are the best!

Always great service at Schafer's!!! The Staff is very Friendly!!! I highly recommend Schafer's!!!

I've been a customer for 5 years. Great service and honest people.

Took my 2000 Jeep Wrangler there on 6/30 for its yearly inspection. I asked if they could look into the blower for the heat and A/C since it was not working at all for 2 months. It was clearly written on the folder and sheet inside the folder that I requested they look at the blower. Was called a little past 4Pm on 6/30 by Jen saying my car was done. Got into a cab ($30 ride) got over there then got a call from the shop when I was out front saying it would not be done today due to an issue getting to the oil pan to replace it since it was leaking. Said no problem asked if I could pick it up on 7/6 since I would be out of town for the holiday. Came to the shop in the AM on 7/6 paid for the $1385 in expenses fully expecting the blower to work since they called and said it needed a coolant flush and was clogged and that is why the blower was not working. When I paid for all the service I figured for $1385 the blower would be working, like I was told. Got into my car, the blower still did not work. Went back in told them they got it in, ordered the part and I waited for it to be fixed. They got the blower installed and figured out something was shorting and that is what caused the blower to go. What I was not happy about was paying the $100 an hr labor cost at this point. I gladly would pay for the part cost. At this point I have already paid for $863 in labor, felt that they messed up on diagnosing the blower. The blower was going to be another $300 and change plus parts and labor needed to replace the electronics that was shorting. The guy at the front offered to take $60 off the cost. This barely covered the two cab rides over. I felt at this point that was not enough. I have already sat there at this point for 2-3 hours and also took two trips over (via a cab) and one of the two things I asked them to look at was not done. They value there time at $100 an hour but don't value the customers time, or that I was missing work which is costing me money since they didn't do what was supposed to be done. Jen argued with her son while I sat in the waiting room which was awkward, another mechanic made the statement "he just didn't care anymore." I also heard every excuse in the book whoever was there on 6/30 was already in vacation mode, the mechanic who worked on my car was new, Its always crazy at the end of the month due to people getting their cars in for inspection. I don't care this is not my problem! I would have rather of been told to bring it back next week when they had the proper time to look at it. The whole point is if I new my 15 year old car needed $2000 in repairs I probably would have went another route. They lost a customer over one hour of labor costs. Plus the understanding was that for $1385 the blower would be working which it clearly did not. It ended with the person at the front desk storming out removing the new blower and me leaving and questioning the integrity of the shop. I have referred others to the shop as well as bring my car here when it needs servicing when I am in town. But will not be going their in the future and would warn others to avoid the shop as well.

They always took good care of my car!

Been going to these guys for every car issue since 2011. I won't go anywhere else. I don't care about the wait room, the repair costs, or the location. They're honest and treat customers with respect. That's all that matters to me.

I was able to get a diagnosis on my car with a next day repair. They were able to fix a diagnosis that pep boys misdiagnosed. They are very knowledgeable on catalytic converter repairs. Overall, was a good experience

My fiancé and I have used Schafer's for years, taking 4 different vehicles for service. In the beginning, we received great service (quick turnaround time and reasonable prices). After a change in management, we noticed a difference in customer service, but figured they just needed to work out the kinks. Last year I called to get an estimate on new tires and an oil change. I was told that if I purchased 4 new tires, there would be a discount on the wheel alignment. I was given a breakdown on the individual prices and then the grand total, which was a lot more than the individual prices added together. When I pointed this out, the response was "Oh yeah, well the alignment is $*******, not $*******. I stated that I have been a loyal customer for years and the first price quoted should be honored. The young man told me he didm;t really know the prices, he was a new employee and couldn't give me the lower price. If you don't really know the prices then you shouldn't be quoting anything. I told him I would call back later to speak with Mike (the person we always dealt with in the past). When I spoke with Mike, his response was "Yeah the second price is right". He never apologized for the error and should have honored the lower price. I went elsewhere for my tires. I did not want to ever go back to Schafer's again, but my 2008 Chrysler Pacifica needed servicing and since they are nearby and my work schedule is tight, my fiancé and I brought it there, hoping for the best. We dropped it off on a Wednesday (late), so didn't expect it back until at least Friday. We were given the rundown on the problem and cost. It was EXTREMELY EXPENSIVE!. Mike called back and said he had found the parts cheaper so cost was reduced by $100 and car would be ready by Saturday as the parts were coming from Indiana. We gave the go ahead. On Saturday I waited for the call that the car would be ready (they close at 2pm) and didn't hear from them. I called them at 1:30pm and was told the car would be ready for pickup in a few minutes. I went down at 2pm and my car was being "test-driven" to ensure everything was good. I waited 15 minutes and finally had my car. I paid and got into my car (in their side lot) and put it in reverse (same noise as before they fixed it), put it in drive (same noise as before they fixed it) and pulled to their gate (same noise as before they fixed it). Turned off car, went back inside and stated car was in same shape as before I brought it in. Response "Really, well we are getting ready to close, we can look at it on Monday". THERE IS NO WAY THE GUY DID NOT HEAR THAT NOISE WHILE TEST DRIVING IT, unless it wasn't test driven. I was now without my car and had to make other arrangements to get to work on Monday. Monday "the part locked up, we are ordering a new part, won't be here till tomorrow. Tuesday "part hasn't arrived yet, as soon as it does, we'll get your car fixed" Wednesday-NO CALL FROM SCHAFER'S. Thursday-I called at 9:30 am and spoke with Mike who apologized and proceeded to explain how the parts company screwed him and they were expressing this part on that day from Indiana (again) and he tried to help me by getting a cheaper part to lower my price and now he would have to eat the cost of the more expensive part. I told him none of that was my concern, my car was there for 8 days and I wanted my car that day and done correctly. My car was ready and as a bonus for all of the inconvenience, I was offered 2 free oil changes. 2 FREE OIL CHANGES-REALLY!!!!!!!!! No thanks and NEVER AGAIN!!!!