Our Reviews


Average User Rating

4.27 / 5

Rating Breakdown

5
423
4
28
3
10
2
16
1
117

Apr 14, 2019
3 years ago
MY friend Took his car there to b repaired, and 9 months , and $1800 later the car still wouldn't start after their threats of storage of a car they weren't capable of repairing they finally release it.. Had to tow it away to another …More

Apr 14, 2019
3 years ago
Finding a mechanic who is honest, courteous and dedicated can be hard to come by. I have a car that was long overdue for a new muffler. After getting ridiculously high quotes from other mechanics, I decided to give Schafer's a shot. …More

Apr 14, 2019
3 years ago
This place is a rip off. Don't go here. Went here to get my car checked out for a rough start problem and they tried to …More

Apr 14, 2019
3 years ago
They are good at one thing. Brakes. Everything else confuses them. And you will wind up paying for their learning and ineptitude. They charge you and charge and still fail to actually fix your car. Example charged for diagnosis. Recc a …More

Apr 14, 2019
3 years ago
I love this shop let me tell you my parents introduced me to them, I had my share of Auto Machanic shops but nothing compares to Schafers. I had a brand new transmission put in my Sorrento Schafers had my suv ready within a week I was …More

Apr 14, 2019
3 years ago
This place is a complete RIP OFF avoid at all cost... they tried to charge me $250.00 for a $5.00 signal light. I bought the light at pep boys and installed it myself in literally 5 minutes! …More

Apr 14, 2019
3 years ago
I went to this shop on a reference from a family member. My first visit was good and everything worked out well, however after that it went downhill. My biggest issue is the diagnosis fee. My car was having trouble and I wanted to use …More

Apr 14, 2019
3 years ago
While it might be a bit on the pricey side, they make up for it in service. They offer excellent communication, whether it is in the email/text reports they use to explain and visually depict diagnoses, or it's the calls and texts to …More

Apr 14, 2019
3 years ago
Schafer's is the best! I usually only go to dealerships to have my car serviced, but the team at Schafer's has proven to me on multiple occasions that they know what they are doing. The prices reflect the quality of mechanical service and …More

Apr 14, 2019
3 years ago
I called Schafer's Auto late in the afternoon ( close to closing time) and explained I was taking a trip to South Carolina and I had an issue with my vehicle. I explained that I had called various dealerships and none could help me until …More

Alexis Collier
Apr 1, 2019
3 years ago
Gets the job done !

Vince T.
Mar 29, 2019
3 years ago
I have been to Schafer's twice now, and will recommend this shop to all friends/family. I first came in on another mechanic's recommendation for work on catalytic converter which was stolen twice. They used a new approach which involved a Kevlar mesh to keep it secured. The owner personally texted me to make sure everything went well and offered a free oil change on my next visit. I came back a month later for the free oil change and to get new front brakes. They inspected my entire car and gave me options on what else could be done but put no pressure like most mechanics in my past. The whole process of Schafer's from getting an appointment within a few days to great service is worth checking this place out.

Mar 27, 2019
3 years ago
I love this shop let me tell you my parents introduced me to them, I had my share of Auto Machanic shops but nothing compares to Schafers. I had a brand new transmission put in my Sorrento Schafers had my suv ready within a week I was shocked. At Schafers everyone is so polite and friendly they serve great coffee and offer great creamer plus there seating areas are comfortable. They are truly a family company that stands behind there name, I love the T-shirt’s they give out for being a valued customer. (***Lastly this is the only company that will get you a Uber Ride back home while your car is being serviced**) When your car is ready for pick up Schafers will get you a Uber to the shop to pick up your vehicle. #ProudCustomer #aintgoingnowhereelse #TeamSchafers #straightouttasouthphilly

Mar 27, 2019
3 years ago
Use them for mostly everything for my car and have been for years, never the cheapest but always dependable and quality work done.

Mar 27, 2019
3 years ago
Been going to Schafer’s for a year now, and there are no other mechanic’s I trust my cars with but Schafer’s. Great mechanics, great service, fair prices and nice people. They treat your car as if it was their car!!

Mar 27, 2019
3 years ago
Schafer's is the best! I usually only go to dealerships to have my car serviced, but the team at Schafer's has proven to me on multiple occasions that they know what they are doing. The prices reflect the quality of mechanical service and parts used (not to mention the lifetime warranty on all of the parts Schafer's installs!), and the customer service is spot on. It is very thoughtful that they call Uber to drop-off/pick-up for you. I had one issue where the antenna was ripped off of my car when they had it washed after the mechanical service was completed. Of course this was not Schafer's fault directly, and they offered to pay to have the antenna replaced without skipping a beat. I really appreciated that. Most importantly my car is running like a clock and I look forward to continue patronizing Schafer's for all of my automotive needs. Thank you Mike and Cindy and everyone at Schafer's! Keep up the great work!

Mar 25, 2019
3 years ago

Stella Buccella
Mar 15, 2019
3 years ago
I love Schafer's. They remind me of things that my car needs, they send a detailed diagnostic with every visit and they are very nice people.

Mar 14, 2019
3 years ago

Alfred Demartini
Mar 11, 2019
3 years ago
I have been a happy customer of Mike and his staff for two years. They really "get" customer service.

Feb 27, 2019
3 years ago
Always great service.

Feb 27, 2019
3 years ago
I've been with these group of men, and now woman, for more than 20yrs. That should speak for itself! I trust their service.

Feb 27, 2019
3 years ago
I was driving through Philly last when my water pump started leaking. I was lucky to find Scafer's where George and Mike took great care of me!!

Feb 27, 2019
3 years ago
Overcharged for an inspection of 2014 car, more than I was quoted on the phone. They wouldn't lower the price more than $5 when I protested. I also kept getting upsold on unnecessary maintenance, other car products, etc, which I found annoying after 2 or 3 attempts to get me to pay more money for things I didn't need.

Feb 27, 2019
3 years ago
I recently called Schafer’s based solely on proximity and Google reviews for an emergency repair. Two minutes later (literally - I’d called from the Walmart parking lot), I was in the waiting room with my car being looked at. The staff was respectful, professional, and efficient. They offered rides to and from the shop, and texted me progress updates along with pictures of what needed to be fixed before calling to get the work authorized. The cost of the repair was fair and ended up being less than the original estimate, and the whole operation from panicked phone call to picking up the car was less than three hours. I will definitely be returning to Schafer’s for any auto needs.

Feb 27, 2019
3 years ago
MY friend Took his car there to b repaired, and 9 months , and $1800 later the car still wouldn't start after their threats of storage of a car they weren't capable of repairing they finally release it.. Had to tow it away to another repair shop 260 miles away only to find out the distributor was installed wrong 180 degree off... Stay away.. They talk the talk but can't walk the walk

Feb 27, 2019
3 years ago
Finding a mechanic who is honest, courteous and dedicated can be hard to come by. I have a car that was long overdue for a new muffler. After getting ridiculously high quotes from other mechanics, I decided to give Schafer's a shot. Throughout the whole process, the staff treated me with kindness and respect. For example, I asked if could look at the muffler while they inspected it, so they allowed me to come into the garage. They explained the problem to me in detail - they even texted me a visual breakdown to help me understand what happened to my muffler (seriously, what other mechanic does that?!?). While my car was in the shop, they sent me an Uber so I could get to and back from work. On top of all that, they offered me a free oil change whenever I need it. I've never visited an auto center before that valued their customers this way. If you're looking for a high-quality mechanic and a reasonable price, then Schafer's Auto Center is a perfect choice for you.

Feb 27, 2019
3 years ago
This place is a rip off. Don't go here. Went here to get my car checked out for a rough start problem and they tried to get me to pay for a bunch of things that had nothing to do with the rough start. I had to press them to find out exactly what they wanted to charge me for and it turned out to be unnecessary things. For e.g., some kind of a performance boosting upgrade. I talked to an expert mechanic friend of mine afterwards and came to the conclusion that Schafer's preys on people that don't know much about cars.

Feb 27, 2019
3 years ago
Superb service. So glad I found a place I can fully trust to take my car too. Their car health link is awesome & I like seeing pictures of what’s wrong. Friendly & even offer free uber rides to & from to get your car.

Feb 27, 2019
3 years ago
This place is a complete RIP OFF avoid at all cost... they tried to charge me $250.00 for a $5.00 signal light. I bought the light at pep boys and installed it myself in literally 5 minutes! Again this place is a Total RIP OFF that you should AVOID completely

Mar 2, 2017
5 years ago
- Good Place, Nice Staff... Quick Service

Feb 27, 2017
5 years ago
Quick, reliable, and friendly, I would definitely come back

Feb 27, 2017
5 years ago
Great staff, fast service and reliable work!

Feb 27, 2017
5 years ago
Good Place, Nice Staff... Quick Service

Feb 27, 2017
5 years ago
DONT DO IT!!! we went here for years, they were polite and seemed to know what they were talking about... Then they started ripping us off each year with bad inspections, just to have one of our wheels almost fall off ona afamily trip. Not only were they not concerned about our families welfare at all, the onyl thing they could say was "Thats weird". Last inspection I took there they told us we need new brakes and some other things, took it to another garage outside of the city and they informed us the frame was rusted and could not even pass inspection even with all the work. If you want to be safe then dont take your car to this place. They seem to forget people drive vehicles and lives are involved ... TERRIBLE

Feb 27, 2017
5 years ago
The guys really know what they're doing and provide friendly and informative service. I've found my mechanics

Feb 27, 2017
5 years ago
Friendly customer service. Nice staff and got the job done in a short amount of time.

Paul Morales
Feb 23, 2017
5 years ago
I'm very pleased with the service provided to my van on Tuesday 2/21/17. You guys did exactly what I requested and your quote was very reasonable. The work was performed in a timely manner and I am satisfied. I've been a customer for a long time now and recommended you to family and friends and will continue to do so. Kudos to you and everyone in your shop!!! T%hanks.

Heather Mcmordie
Feb 10, 2017
5 years ago
Schafer's consistently provides friendly and reliable service. I always drive away satisfied and well-informed about the work my car has received.

Chris Smith
Feb 7, 2017
5 years ago

Adam Fike
Feb 2, 2017
5 years ago
I went to Schafer's to have an inspection performed on my car. The staff was very friendly and attentive. They thoroughly explained everything they found on the inspection and offered the inspection at a reasonable cost. The following day I received a message from the owner to make sure that the service was satisfactory, which I felt was a nice touch. I will definitely be returning to Schafer's for my auto needs.

Jean Claude Jacquot
Jan 30, 2017
5 years ago
Best in town .All pro team .

Francis Cota
Jan 24, 2017
5 years ago
Very professional, very organized very friendly, great service. Will be going back fro as long as I live in the area

Andrew Spina
Jan 18, 2017
5 years ago
Schafers auto is the best place to take your car when anything is wrong. They do tons of work from oil changes, inspections , breaks, mufflers engine work any type of mechanic work you need. They do a great job and they have a great staff and the owner Mike is one of the nicest people you chould ever meet. He goes out of his way to make sure your car is working properly, done in time and also at great prices!! My brothers and family love this place I would highly recommend them!!

Dec 30, 2016
5 years ago
Awesome staff! They diagnose the problem properly before beginning the work. Would recommend them to anyone.

Dec 22, 2016
5 years ago
Lol they pay $5 to give a good review, so don't trust the good reviews??

Margaret Chojnacki
Dec 21, 2016
5 years ago

Nada Hall
Dec 19, 2016
5 years ago
I love the service that i receive with Schafer's I will return all the time.

Rashid Coots
Dec 19, 2016
5 years ago
Good work and service

John Kane
Oct 17, 2016
5 years ago
As always, top notch, 5 star service

Oct 8, 2016
5 years ago
- DONT DO IT!!! we went here for years, they were polite and seemed to know what they were talking about... Then they started ripping us off each year with bad inspections, just to have one of our wheels almost fall off ona afamily trip. Not only were they not concerned about our families welfare at all, the onyl thing they could say was "Thats weird". Last inspection I took there they told us we need new brakes and some other things, took it to another garage outside of the city and they informed us the frame was rusted and could not even pass inspection even with all the work. If you want to be safe then dont take your car to this place. They seem to forget people drive vehicles and lives are involved ... TERRIBLE

Kevin Oshea
Jun 20, 2016
6 years ago
I have been using Shafer's as my primary service center for nearly 20 years and at least 4 autos and they have always provided good and honest service. My most recent repair was complete but there was a warning light on the dash so Michael had his crew work on the problem at no charge until it was fixed (it was a malfunctioning light, the original repairs were good).

Issa Lee-hall
Jun 11, 2016
6 years ago
My review is long overdue. I have been using Schafer's for a few years now and they have NEVER disappointed me. The staff is very professional and they provide a clean and comfortable space for you to wait for your vehicle until it is finished. Their prices have always been fair and they will work with you whenever you may have questions or concerns. They will not recommend repairs that are unnecessary or try to swindle you out of your money. They are all honest hardworking people that truly value their customers. I have taken both my 1999 Subaru Legacy Outback and 2013 BMW 335i to them on multiple occasions. They are very knowledgeable about cars and have the latest technology and equipment at their disposal. They are not in my immediate area, however, they are well worth the travel to get too. I love my vehicles and would not trust anyone else to work on them besides the staff at Schafer's. You guys are the best!

Susan Kronmiller
Jun 6, 2016
6 years ago
Always great service at Schafer's!!! The Staff is very Friendly!!! I highly recommend Schafer's!!!

Jenelle Mattson
Jun 5, 2016
6 years ago
I've been a customer for 5 years. Great service and honest people.

Gary Mays
Jun 3, 2016
6 years ago

Apr 30, 2016
6 years ago
Took my 2000 Jeep Wrangler there on 6/30 for its yearly inspection. I asked if they could look into the blower for the heat and A/C since it was not working at all for 2 months. It was clearly written on the folder and sheet inside the folder that I requested they look at the blower. Was called a little past 4Pm on 6/30 by Jen saying my car was done. Got into a cab ($30 ride) got over there then got a call from the shop when I was out front saying it would not be done today due to an issue getting to the oil pan to replace it since it was leaking. Said no problem asked if I could pick it up on 7/6 since I would be out of town for the holiday. Came to the shop in the AM on 7/6 paid for the $1385 in expenses fully expecting the blower to work since they called and said it needed a coolant flush and was clogged and that is why the blower was not working. When I paid for all the service I figured for $1385 the blower would be working, like I was told. Got into my car, the blower still did not work. Went back in told them they got it in, ordered the part and I waited for it to be fixed. They got the blower installed and figured out something was shorting and that is what caused the blower to go. What I was not happy about was paying the $100 an hr labor cost at this point. I gladly would pay for the part cost. At this point I have already paid for $863 in labor, felt that they messed up on diagnosing the blower. The blower was going to be another $300 and change plus parts and labor needed to replace the electronics that was shorting. The guy at the front offered to take $60 off the cost. This barely covered the two cab rides over. I felt at this point that was not enough. I have already sat there at this point for 2-3 hours and also took two trips over (via a cab) and one of the two things I asked them to look at was not done. They value there time at $100 an hour but don't value the customers time, or that I was missing work which is costing me money since they didn't do what was supposed to be done. Jen argued with her son while I sat in the waiting room which was awkward, another mechanic made the statement "he just didn't care anymore." I also heard every excuse in the book whoever was there on 6/30 was already in vacation mode, the mechanic who worked on my car was new, Its always crazy at the end of the month due to people getting their cars in for inspection. I don't care this is not my problem! I would have rather of been told to bring it back next week when they had the proper time to look at it. The whole point is if I new my 15 year old car needed $2000 in repairs I probably would have went another route. They lost a customer over one hour of labor costs. Plus the understanding was that for $1385 the blower would be working which it clearly did not. It ended with the person at the front desk storming out removing the new blower and me leaving and questioning the integrity of the shop. I have referred others to the shop as well as bring my car here when it needs servicing when I am in town. But will not be going their in the future and would warn others to avoid the shop as well.

Feb 27, 2016
6 years ago
They always took good care of my car!

Feb 27, 2016
6 years ago
Been going to these guys for every car issue since 2011. I won't go anywhere else. I don't care about the wait room, the repair costs, or the location. They're honest and treat customers with respect. That's all that matters to me.

allysa V
Dec 21, 2015
6 years ago
I was able to get a diagnosis on my car with a next day repair. They were able to fix a diagnosis that pep boys misdiagnosed. They are very knowledgeable on catalytic converter repairs. Overall, was a good experience