Our Reviews


Average User Rating

4.57 / 5

Rating Breakdown

5
281
4
31
3
6
2
2
1
27

Kevin L.
Aug 23, 2017
3 years ago
Kevin said they did a good job and have great customer service.

Sandra S.
Aug 21, 2017
3 years ago
Outstanding!!! Liberty Auto Electric's #1 goal is definitely customer satisfaction.

Alex C.
Aug 21, 2017
3 years ago
Alex said this business was professional and did a good job.

Nathan C.
Aug 17, 2017
3 years ago
Nothing but great things to say about Liberty Auto.

Daniel B.
Aug 15, 2017
3 years ago
Daniel said the service was great and he had no problems.

Rayvon J.
Aug 15, 2017
3 years ago
Rayvon said they did a good job. He had some questions about the things they were doing. They printed out information about what was going on with the vehicle. They explained it to him and followed-up until he understood.

Aug 11, 2017
3 years ago
need my truck for work and they know it nnd made repairs rightaway back in business ,thanks juan

Aug 11, 2017
3 years ago
We have known Juan for about 10 years and he has always been great to us. He and the team are cool, calm, honest, and competent. We appreciate working with them and having them close by. Thank you!

Aug 11, 2017
3 years ago
I have always taken my vehicles here for electrical problems. Early this year I had an electrical problem with my vehicle, after waiting there 3 hours I was told that my heater relay was bad, they said it would cost $375 dollars total to replace it. Well they do send a you a text with a diagnostic of the problem and the piece they need to replace. While I was Very Skeptical to allow them to do it because of the price, I did. While waiting I goggled the part sent to me and it was only between $29 and $45 dollars online, so I questioned the receptionist there who gave me a grin and said she didn't know why. So I figured it was just cheap parts online and let it go. Earlier this month now I had another issue with my truck, so happened that for some reason every morning my battery was dead and needed a jump start. I took it to a mechanic and was told that it was my battery, so I went to Sears and bought a new Diehard battery and a week later the same problem. Returned to the mechanic who then told me it wasn't the alternator or the battery, he said it was an electrical problem and asked me if I had done any recent work on my vehicke, and I said the only thing I had done was replace the driver's side mirror which for some reason wasn't working 100% properly after I installed it, but he said that would have NOTHING to do with my battery dying so once again I returned to Liberty Auto and spoke to Juan. I got there at 8:30 and after waiting there so many hours, Juan tells me that the problem was a computer module which is basically the driver's side power locks and window control. He said it would cost $350 dollars for the parts and labor. So I said let me ask my wife only to play it off because I knew how to change this part myself and now that I knew what the issue was I wanted to give him an excuse to bring my truck another day. So I told JUAN that my wife wanted to wait until the weekend that she gets paid to do it and then he says, we'll I can put a bypass for now and fix it for $125 dollars, so I said that no I want the piece changed so that I'd be back on the weekend and he said not a problem. Then when I walk to the counter to get my keys, Juan says that I needed to leave at least a $75dollar deposit to order the piece and I said no!, that I would bring the truck back and he said not a problem. Now mind you I got there at 8:30am and left at 4pm very frustrated for waiting all that time. Anyhow I go home and order the module online for $37 dollars and arrived 5 days later. So I get to work and as I start taking offl the few screws that hold the door, I realize that one screw is not falling off, so I carefully pull the door panel off and see that the top screw had pierced through the center of a rubber little hose that held different little cables inside. So I cut the little hose and saw that the screw which I HAD PUT BACK when I replaced the mirror, had accidentally pierced through the hose of wires and was making contact with 3 different wires (the screw touching all three at the same time). So I tape each of the three wires with electrical tape and guess what? Now my mirror worked 100% and I wondered if that was the electrical problem my vehicle was having with the battery, so I held off on replacing the new piece and guess what? 2 weeks later no problems whatsoever with my battery. Now you're probably wondering why I wrote all this, we'll I did it just to help you all to not get ripped off by this place. You see the WORST PART OF IT ALL IS, that while I was waiting for my truck the mechanic had the door panel out and leaning on the outside of the trucks rear door, WHICH MEANS he had to notice that the screw was piecing the hose when HE took off the panel and they knew that nothing needed to be replaced, simply just tape up the exposed cables the screw accidentally pierced and problem solved, but instead they lied to me and were trying to charge me $350 dollars to fix.Now, when I told them I would return on the weekend the tech put everything back including the screw through the wires so the problem continued.THIEVES

Alberto D.
Aug 9, 2017
3 years ago
Alberto said the staff gave him the right diagnosis and they did a very good job.

Bev V.
Aug 2, 2017
3 years ago
Spoke with Ebony. She said she took her vehicle in to have the fans replaced. They fixed the fans but they went out on her again 2 days later, along with her radiator.

Pablo R.
Aug 1, 2017
3 years ago
Well, in short. They have been effective. I only have one issue with my last service but I am sure they take good care of me.

Rearmundo B.
Jul 24, 2017
3 years ago
Good services

Sherman A.
Jul 21, 2017
3 years ago
Sherman said this business gave him good service. They worked on his vehicle for over 3 hours and told him he needed a compressor for his air conditioner. When he got in his vehicle, he pushed a button and it was working really well. He said after a week, it stopped working again so he still needs the compressor.

Jul 16, 2017
3 years ago
- (Translated by Google) Education has charged me back 10 minutes later to desirle not areglo the car and would not give me what resivo page. (Original) No tiene education me cobro regrese 10 minutos mas tarde para desirle que no areglo el carro y no me quiso dar un resivo de lo que page.

Cynthia R.
Jul 10, 2017
3 years ago
Cynthia said this business always does excellent service on her vehicles.

Jul 4, 2017
3 years ago
(Translated by Google) Education has charged me back 10 minutes later to desirle not areglo the car and would not give me what resivo page. (Original) No tiene education me cobro regrese 10 minutos mas tarde para desirle que no areglo el carro y no me quiso dar un resivo de lo que page.

Rearmundo B.
Jun 26, 2017
3 years ago
Good services and good pelope

Evonne R.
Jun 26, 2017
3 years ago
Evonne said this business was accurate and they knew what they were talking about.

Johnny G.
Jun 26, 2017
3 years ago
Johnny said the business got him in and out with good service. His vehicle is running great.

Antwan S.
Jun 14, 2017
3 years ago
Antwan said his overall experience was good.

Kim K.
Jun 14, 2017
3 years ago
Kim said she appreciates the staff for taking care of her vehicle. She had gone somewhere else at first and they didn't repair it.

Alberto P.
Jun 13, 2017
3 years ago
Alberto said they have been good to him.

Angel P.
Jun 9, 2017
3 years ago
Angel said the service was good. He was also treated well.

Jun 4, 2017
3 years ago

Jun 4, 2017
3 years ago
need my truck for work and they know it nnd made repairs rightaway back in business ,thanks juan

Jun 4, 2017
3 years ago
I have always taken my vehicles here for electrical problems. Early this year I had an electrical problem with my vehicle, after waiting there 3 hours I was told that my heater relay was bad, they said it would cost $375 dollars total to replace it. Well they do send a you a text with a diagnostic of the problem and the piece they need to replace. While I was Very Skeptical to allow them to do it because of the price, I did. While waiting I goggled the part sent to me and it was only between $29 and $45 dollars online, so I questioned the receptionist there who gave me a grin and said she didn't know why. So I figured it was just cheap parts online and let it go. Earlier this month now I had another issue with my truck, so happened that for some reason every morning my battery was dead and needed a jump start. I took it to a mechanic and was told that it was my battery, so I went to Sears and bought a new Diehard battery and a week later the same problem. Returned to the mechanic who then told me it wasn't the alternator or the battery, he said it was an electrical problem and asked me if I had done any recent work on my vehicke, and I said the only thing I had done was replace the driver's side mirror which for some reason wasn't working 100% properly after I installed it, but he said that would have NOTHING to do with my battery dying so once again I returned to Liberty Auto and spoke to Juan. I got there at 8:30 and after waiting there so many hours, Juan tells me that the problem was a computer module which is basically the driver's side power locks and window control. He said it would cost $350 dollars for the parts and labor. So I said let me ask my wife only to play it off because I knew how to change this part myself and now that I knew what the issue was I wanted to give him an excuse to bring my truck another day. So I told JUAN that my wife wanted to wait until the weekend that she gets paid to do it and then he says, we'll I can put a bypass for now and fix it for $125 dollars, so I said that no I want the piece changed so that I'd be back on the weekend and he said not a problem. Then when I walk to the counter to get my keys, Juan says that I needed to leave at least a $75dollar deposit to order the piece and I said no!, that I would bring the truck back and he said not a problem. Now mind you I got there at 8:30am and left at 4pm very frustrated for waiting all that time. Anyhow I go home and order the module online for $37 dollars and arrived 5 days later. So I get to work and as I start taking offl the few screws that hold the door, I realize that one screw is not falling off, so I carefully pull the door panel off and see that the top screw had pierced through the center of a rubber little hose that held different little cables inside. So I cut the little hose and saw that the screw which I HAD PUT BACK when I replaced the mirror, had accidentally pierced through the hose of wires and was making contact with 3 different wires (the screw touching all three at the same time). So I tape each of the three wires with electrical tape and guess what? Now my mirror worked 100% and I wondered if that was the electrical problem my vehicle was having with the battery, so I held off on replacing the new piece and guess what? 2 weeks later no problems whatsoever with my battery. Now you're probably wondering why I wrote all this, we'll I did it just to help you all to not get ripped off by this place. You see the WORST PART OF IT ALL IS, that while I was waiting for my truck the mechanic had the door panel out and leaning on the outside of the trucks rear door, WHICH MEANS he had to notice that the screw was piecing the hose when HE took off the panel and they knew that nothing needed to be replaced, simply just tape up the exposed cables the screw accidentally pierced and problem solved, but instead they lied to me and were trying to charge me $350 dollars to fix.Now, when I told them I would return on the weekend the tech put everything back including the screw through the wires so the problem continued.THIEVES

Andres N.
May 31, 2017
3 years ago
The second time I've been here with my wife's car. It is an honest, reliable service that gets done in a timely manner. Highly recommend this place!

Lisa C.
May 26, 2017
3 years ago
I found the shop to be super fast and very professional. Wonderful experience

Rearmundo B.
May 21, 2017
3 years ago
Very good service