Our Reviews


Average User Rating

4.44 / 5

Rating Breakdown

5.00
193
4.00
24
3.00
6
2.00
2
1.00
26

Jun 4, 2019
11 months ago
Very professional. Probably one of the most organized businesses in Paterson.

May 31, 2019
11 months ago
The service was quick, detailed, and just right. 10/10 would recommend again.

May 20, 2019
1 year ago

May 16, 2019
1 year ago
This. Place is very well organized, clean, excellent waiting area for customers more importantly. I love the fact that they call to follow up on. Their services provided to customers

May 3, 2019
1 year ago

Apr 22, 2019
1 year ago

Apr 17, 2019
1 year ago
Good service

Apr 16, 2019
1 year ago

Apr 13, 2019
1 year ago
(Translated by Google) They work everything with guarantee, they have quality they have good equipment to work with. They solve easier than other mechanics. I think Liberty Auto is one of the best in New Jersey. The best thing of all is the …More

Apr 13, 2019
1 year ago
I am glad🎇that Liberty Auto Services is in reach. There was a time when I needed serious car repairs and everywhere I went forr service, I was treated although my car situation and I were second to none. It was very puzzling and costly. …More

Apr 13, 2019
1 year ago
Today as any other day I brought my vehicle in because of some issues. As usual its ok we will check it out, we will call you and let you know what's going on. …More

Apr 13, 2019
1 year ago
When I had a problem, I knew I needed a professional diagnostic. That part they did even tho it was pricey, they gave me a print out of what the exact problem was! What blew me away was the price to fix it! I guess they didn’t know that Im …More

Apr 13, 2019
1 year ago
At liberty, you can always expect the best and most fair service. Juan and each person who works in this establishment always sees to it that each customer is provided with all information needed to generate the best results possible. The …More

Apr 13, 2019
1 year ago
Juan and his team are fairly price but give excellent service. The go over every detail, before they start work on your vehicle. I will continue to use Liberty for all of my vehicles needs. …More

Apr 13, 2019
1 year ago
I LOVE HOW ORGANIZED THEY ARE AND ALSO HOW THEY FIXED MY CAR THE FIRST TIME BEAUTIFULLY I WAS VERY HAPPY. HOWEVER, I BELIEVE THAT THEIR VERY PRICY SOMETIMES WITH JOBS THAT ARE USUALLY MUCH LESS …More

Apr 13, 2019
1 year ago
Great service. This was my first time here. I got an A/C service, oil change and an alignment for about $190. I bought my car used in January and the A/C never worked for me, they could have told me it needed everything and charged me …More

Apr 8, 2019
1 year ago
Great service, good discounts. Very professional. I highly recommend.

Mar 30, 2019
1 year ago

Mar 30, 2019
1 year ago

Mar 25, 2019
1 year ago
Very professional ...

Mar 23, 2019
1 year ago

Mike Sepede
Mar 12, 2019
1 year ago

Mar 11, 2019
1 year ago
Excellent service liberty auto care, do the great job, abusaleh noorullah,

Mar 5, 2019
1 year ago
I LOVE HOW ORGANIZED THEY ARE AND ALSO HOW THEY FIXED MY CAR THE FIRST TIME BEAUTIFULLY I WAS VERY HAPPY. HOWEVER, I BELIEVE THAT THEIR VERY PRICY SOMETIMES WITH JOBS THAT ARE USUALLY MUCH LESS COSTLY. IF THEY FIXED THEIR PRICES THEY WOULD BE GREAT ON LITTLE JOBS. I DO REVEICE DISCOUNTS WICH IS GREAT.HOWEVER ELI THE SECRETARY IS A BEAUTIFUL PERSON AND ALWAYS VERY HELPFUL IN ALL MY CAR PROBLEMS SHE WAS THERE FOR ME. AND ALSO I WOULD NEVER WANT ANY OF THE MECHANICS BUT JUAN WORKING ON MY CAR BECAUSE HE GIVES ME SECURITY THAT MY CAR WILL BE FIXED PROPERLY.

Mar 1, 2019
1 year ago
I WOULD HAVE GIVEN A FIVE STAR RATING BECAUSE I LOVE HOW ORGANIZED THEY ARE AND ALSO HOW THEY FIXED MY CAR THE FIRST TIME BEAUTIFULLY I WAS VERY HAPPY. HOWEVER, I BELIEVE THAT THEIR VERY PRICY SOMETIMES WITH JOBS THAT ARE USUALLY MUCH LESS COSTLY. IF THEY FIXED THEIR PRICES THEY WOULD BE GREAT. I DO RECEIVE SOME DISCOUNTS BUT STILL IT DOES NOT EXCUSE TO BE OVERCHARGED.HOWEVER ELI THE SECRETARY IS A BEAUTIFUL PERSON AND ALWAYS VERY HELPFUL IN ALL MY CAR PROBLEMS SHE WAS THERE FOR ME. AND ALSO I WOULD NEVER WANT ANY OF THE MECHANICS BUT JUAN WORKING ON MY CAR BECAUSE HE GIVES ME SECURITY THAT MY CAR WILL BE FIXED PROPERLY.

Feb 21, 2019
1 year ago

Feb 15, 2019
1 year ago
Courteous and excellent customer service. Juan goes above and beyond to make sure his customers receive the best and quality work . And stay in touch to make sure work was well done. Way to go Juan!

Nicholas Matthews
Feb 13, 2019
1 year ago

Jan 26, 2019
1 year ago
I’ve been taking my Vehicles To Liberty for like 6 Years and not once I got let down thank you guys for your work Keep up the good job you guys are doing!!!!!!

Jan 26, 2019
1 year ago
Juan and his team are fairly price but give excellent service. The go over every detail, before they start work on your vehicle. I will continue to use Liberty for all of my vehicles needs. Gregory M.

Apr 13, 2018
2 years ago
They wanted to charge me 50$ dollars to perform an alignment, behold, a series of problems arise, first they said I needed a new ball joint, which is fine, but they said the alignment was 59 plus tax which in paterson new jersey is 3.5%, …More

Apr 2, 2018
2 years ago
Good place. They do good electric work, but also do good engine work as well. I live in wayne, but it is worth the trip to paterson to know that my car will be fixed right.

Mar 31, 2018
2 years ago
Service was great. Attention was great.

Mar 28, 2018
2 years ago
I had a very good experience the members of staff were professional and very friendly

Mar 4, 2018
2 years ago

Mar 4, 2018
2 years ago
Nice people

Feb 4, 2018
2 years ago

Jan 23, 2018
2 years ago
They wanted to charge me 50$ dollars to perform an alignment, behold, a series of problems arise, first they said I needed a new ball joint, which is fine, but they said the alignment was 59 plus tax which in paterson new jersey is 3.5%, the total was 79$, um what? 59 * .035 is only 2 dollars and change, if you want to get hit with bizarre mathematics, and over valued work,this is the place for you! Then, it seems I needed a tire caliper, well according to a previous mechanic that replaced both tie rods, there was nothing wrong with my calipers. Lets just face it folks, paterson is an illusory realm of "cheap prices" where you trade off quality and honesty for the illusion of cheap prices, do not waste your time.

Jan 4, 2018
2 years ago

Nov 4, 2017
2 years ago

Appolonia E.
Sep 29, 2017
2 years ago
Appolonia said they were professional and pleasant.

Jeanne W.
Sep 23, 2017
2 years ago
prices are kind of high

Raheen P.
Aug 30, 2017
2 years ago
Raheen said the business got the headlights and power locks working but now the dash lights are out. He works at night and he cannot tell what speed he is going. When he picked up the vehicle the battery was dead.

Rayvon J.
Aug 15, 2017
2 years ago
Rayvon said they did a good job. He had some questions about the things they were doing. They printed out information about what was going on with the vehicle. They explained it to him and followed-up until he understood.

Rearmundo B.
Jul 24, 2017
2 years ago
Good services

Rearmundo B.
Jun 26, 2017
2 years ago
Good services and good pelope

Jun 4, 2017
2 years ago
I have always taken my vehicles here for electrical problems. Early this year I had an electrical problem with my vehicle, after waiting there 3 hours I was told that my heater relay was bad, they said it would cost $375 dollars total to replace it. Well they do send a you a text with a diagnostic of the problem and the piece they need to replace. While I was Very Skeptical to allow them to do it because of the price, I did. While waiting I goggled the part sent to me and it was only between $29 and $45 dollars online, so I questioned the receptionist there who gave me a grin and said she didn't know why. So I figured it was just cheap parts online and let it go. Earlier this month now I had another issue with my truck, so happened that for some reason every morning my battery was dead and needed a jump start. I took it to a mechanic and was told that it was my battery, so I went to Sears and bought a new Diehard battery and a week later the same problem. Returned to the mechanic who then told me it wasn't the alternator or the battery, he said it was an electrical problem and asked me if I had done any recent work on my vehicke, and I said the only thing I had done was replace the driver's side mirror which for some reason wasn't working 100% properly after I installed it, but he said that would have NOTHING to do with my battery dying so once again I returned to Liberty Auto and spoke to Juan. I got there at 8:30 and after waiting there so many hours, Juan tells me that the problem was a computer module which is basically the driver's side power locks and window control. He said it would cost $350 dollars for the parts and labor. So I said let me ask my wife only to play it off because I knew how to change this part myself and now that I knew what the issue was I wanted to give him an excuse to bring my truck another day. So I told JUAN that my wife wanted to wait until the weekend that she gets paid to do it and then he says, we'll I can put a bypass for now and fix it for $125 dollars, so I said that no I want the piece changed so that I'd be back on the weekend and he said not a problem. Then when I walk to the counter to get my keys, Juan says that I needed to leave at least a $75dollar deposit to order the piece and I said no!, that I would bring the truck back and he said not a problem. Now mind you I got there at 8:30am and left at 4pm very frustrated for waiting all that time. Anyhow I go home and order the module online for $37 dollars and arrived 5 days later. So I get to work and as I start taking offl the few screws that hold the door, I realize that one screw is not falling off, so I carefully pull the door panel off and see that the top screw had pierced through the center of a rubber little hose that held different little cables inside. So I cut the little hose and saw that the screw which I HAD PUT BACK when I replaced the mirror, had accidentally pierced through the hose of wires and was making contact with 3 different wires (the screw touching all three at the same time). So I tape each of the three wires with electrical tape and guess what? Now my mirror worked 100% and I wondered if that was the electrical problem my vehicle was having with the battery, so I held off on replacing the new piece and guess what? 2 weeks later no problems whatsoever with my battery. Now you're probably wondering why I wrote all this, we'll I did it just to help you all to not get ripped off by this place. You see the WORST PART OF IT ALL IS, that while I was waiting for my truck the mechanic had the door panel out and leaning on the outside of the trucks rear door, WHICH MEANS he had to notice that the screw was piecing the hose when HE took off the panel and they knew that nothing needed to be replaced, simply just tape up the exposed cables the screw accidentally pierced and problem solved, but instead they lied to me and were trying to charge me $350 dollars to fix.Now, when I told them I would return on the weekend the tech put everything back including the screw through the wires so the problem continued.THIEVES

Rearmundo B.
May 21, 2017
3 years ago
Very good service

Kemosha T.
May 20, 2017
3 years ago
I enjoy this place and only take my car here

Husein H.
May 9, 2017
3 years ago
Husein said they did a great job.

May 4, 2017
3 years ago
a lil pricey but they do great work

Kandelan C.
Apr 14, 2017
3 years ago
Kandelan said the business was too overpriced. They tried to charge her almost $600 for a new alternator. She took her vehicle to another business to have it serviced.

Apr 4, 2017
3 years ago

Apr 4, 2017
3 years ago

Apr 4, 2017
3 years ago

Apr 4, 2017
3 years ago
Very professional and great warranty

Kemosha T.
Mar 25, 2017
3 years ago
Have no complains i love the place and the people are nice and are kind

Latrece U.
Feb 27, 2017
3 years ago
Latrece said they had her vehicle done in 1 day.

Jeanne W.
Nov 30, 2016
3 years ago
Spoke with Jeanne's husband. She said they do excellent work. He also wanted to thank the business for their expertise.

Hilberto F.
Sep 30, 2016
3 years ago
Hilberto said the service is excellent and the prices are great at this business.