Our Reviews
Rating Breakdown
5
271
4
28
3
6
2
2
1
26
Positive: Professionalism, Punctuality, Quality, Value
Omar H.
Jun 23, 2020
4 months ago
4 months ago
Nos hicieron sentir muy comodos, volvere sin pensarlo, lo recomiendo 100%
Sequana T.
Jun 20, 2020
4 months ago
4 months ago
I haven’t had my car for almost 2 months, waiting for another shop to fix it.... long story short, after bringing my car to Liberty, I got it back in two days!!!!
Yolanda D.
Jun 20, 2020
4 months ago
4 months ago
Juan was very consistent in his timely responses to any questions/concerns. I literally traveled almost 30 minutes from Newark, NJ to Paterson, NJ to have my vehicle serviced by Liberty Auto Electric, and the entire experience was worth the trip. He provided fresh hot coffee and snacks, making sure I was comfortable during my wait. The place was very clean for it to be an auto business. He kept me posted, with my options along the wait. The wait was about 4 hours (from the time I got there until my car was diagnosed and repaired, however the price was right, and it restored my faith in mechanics.
THANK YOU JUAN AND LIBERTY AUTO ELECTRIC FOR THE GREAT CUSTOMER EXPERIENCE!
I WILL DEFINITELY BE BACK.
Erick P.
Jun 15, 2020
4 months ago
4 months ago
Great service.
Kelly F.
Jun 12, 2020
4 months ago
4 months ago
Not only does Liberty Auto take care of my car, but Juan and his staff always provide me with the best customer service ever. I wouldn’t go anywhere else!
Dashawn T.
Jun 11, 2020
4 months ago
4 months ago
Perfect service
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Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
I just had my moms car done at Liberty Auto Electric and it was done right the first time. They did such a great job..I took my truck there today .
Positive: Professionalism, Punctuality, Quality, Value
Excellent service & customer service. Exceptional mechanics who mastered their job. Quick turn around time and reasonable rates. Juan takes care of all his customers as their vehicle issue is a priority to him not just money . Well entrusted mechanic shop! Highly recommended!!!
Verified Customer
May 28, 2020
4 months ago
4 months ago
Good
Sonya M.
May 27, 2020
4 months ago
4 months ago
They were courteous and professional.
Myron W.
May 26, 2020
5 months ago
5 months ago
I wasn't expecting the detail of the inspection report with the photos and all. I trust that every issue presented to me needed or required attention sooner than later. I feel confident that all of the repairs were completed to a high degree of professionalism.
Keyonta G.
May 21, 2020
5 months ago
5 months ago
They always greet me with a smile and let me know what's exactly wrong with my car.
Christina D.
May 19, 2020
5 months ago
5 months ago
Juan the owner is upfront & honest. The mechanics are thorough and service is inexpensive. I was referred to Liberty Auto by my former mechanic who could not find the glitch in my system. Liberty Auto detected it right away & that goes to show quality of service they deliver. They have been my mechanic ever since. No long waits for service and they show u what is wrong with your vehicle to keep u in the loop. Same day fix and a very pleasant atmosphere. Highly recommended!!!!
Jose G.
May 18, 2020
5 months ago
5 months ago
Rápidos y eficientes
Verified Customer
May 18, 2020
5 months ago
5 months ago
The service has always been of great quality and respect from the owner and staff.
Kavita R.
May 15, 2020
5 months ago
5 months ago
Very experience Technicians, who gets the job done. I will recommend this facility any day!
Nobody touches my car if it has problems only liberty auto the best
Positive: Professionalism
I would first like to point out how professional Liberty Auto is. I was greeted with a smile and an enthusiastic personality, which is wonderful to see during these rough times. Juan went over everything thoroughly with me and explained …More
Regina S.
May 9, 2020
5 months ago
5 months ago
I've always had a good experience and quality work everything's explained upfront and they get the job done..
Oscar R.
May 3, 2020
5 months ago
5 months ago
Excellent work keep you posted on the car progress
Positive: Professionalism
Tamika L.
Apr 23, 2020
6 months ago
6 months ago
Staff is very friendly and hospitable. I've been here a few times and always come back.. excellent mechanics
Positive: Professionalism, Quality
Carlos M.
Apr 19, 2020
6 months ago
6 months ago
Felt welcomed and great outcome.
Keith C.
Apr 17, 2020
6 months ago
6 months ago
Definitely a good experience
Harrison J.
Apr 12, 2020
6 months ago
6 months ago
Always get my commercial work done there. Liberty auto fixes problems that nobody else can fix. Not to mention they keep good records. I need my bills for tax purposes and they printed it out with no problem. Thanks guys two thumbs up.
Earl S.
Apr 12, 2020
6 months ago
6 months ago
They fixed one problem and other things came after the fixed things that close to the problem now need more repairs
The staff was very pleasant, helpful and spoke to me about what was being done. My experience was great and I really recommend Liberty Auto Electric.
I came in for my headlight and AC maintenance. They were polite and the job was done to satisfaction. I was not pressured to get unnecessary or other things done. Great Job
Great Group of Mechanics Really Good Experts
Outstanding Services for me, I'm a Life Time Customer.
(Translated by Google) They work everything with guarantee, they have quality they have good equipment to work with. They solve easier than other mechanics. I think Liberty Auto is one of the best in New Jersey. The best thing of all is the cafesito 😄 that they give.
(Original)
Trabajan todo con garantÃa, tienen calidad tienen buen equipo para trabajar. Resuelven mas facil que otros mecanicos. Me parece que Liberty Auto es uno de los mejores en New Jersey. Lo mejor de todo es el cafesito 😄 que dan.
Trabajan todo con garantÃa, tienen calidad tienen buen equipo para trabajar. Resuelven mas facil que otros mecanicos. Me parece que Liberty Auto es uno de los mejores en New Jersey. Lo mejor de todo es el cafesito 😄 que dan.
At liberty, you can always expect the best and most fair service. Juan and each person who works in this establishment always sees to it that each customer is provided with all information needed to generate the best results possible. The prices are fair, and they see to it they get to the bottom of the problem at hand and will not unfairly charge you for unecessary repairs. There is no where else I would rather go to have my vehicle repaired. Any person who chooses their service would be greatly with the end results, always.
Great service
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I have always taken my vehicles here for electrical problems. Early this year I had an electrical problem with my vehicle, after waiting there 3 hours I was told that my heater relay was bad, they said it would cost $375 dollars total to …More
They wanted to charge me 50$ dollars to perform an alignment, behold, a series of problems arise, first they said I needed a new ball joint, which is fine, but they said the alignment was 59 plus tax which in paterson new jersey is 3.5%, …More
Good place. They do good electric work, but also do good engine work as well. I live in wayne, but it is worth the trip to paterson to know that my car will be fixed right.
Service was great. Attention was great.
I had a very good experience the members of staff were professional and very friendly
Nice people
They wanted to charge me 50$ dollars to perform an alignment, behold, a series of problems arise, first they said I needed a new ball joint, which is fine, but they said the alignment was 59 plus tax which in paterson new jersey is 3.5%, the total was 79$, um what? 59 * .035 is only 2 dollars and change, if you want to get hit with bizarre mathematics, and over valued work,this is the place for you! Then, it seems I needed a tire caliper, well according to a previous mechanic that replaced both tie rods, there was nothing wrong with my calipers. Lets just face it folks, paterson is an illusory realm of "cheap prices" where you trade off quality and honesty for the illusion of cheap prices, do not waste your time.
Appolonia E.
Sep 29, 2017
3 years ago
3 years ago
Appolonia said they were professional and pleasant.
Jeanne W.
Sep 23, 2017
3 years ago
3 years ago
prices are kind of high
Raheen P.
Aug 30, 2017
3 years ago
3 years ago
Raheen said the business got the headlights and power locks working but now the dash lights are out. He works at night and he cannot tell what speed he is going. When he picked up the vehicle the battery was dead.
Rayvon J.
Aug 15, 2017
3 years ago
3 years ago
Rayvon said they did a good job. He had some questions about the things they were doing. They printed out information about what was going on with the vehicle. They explained it to him and followed-up until he understood.