Our Reviews
Rating Breakdown
5
1151
4
129
3
20
2
13
1
55
Thanks!
Super convenient for maintenance and inspection. Small waiting room but it's fine
Services: Tires, Oil change, Brake service & repair
Positive: Professionalism, Value
Services: Tires, Brake service & repair, Oil change
Positive: Professionalism, Value
Services: Oil change, Tires, Brake service & repair
Positive: Professionalism, Value
Positive: Professionalism, Punctuality, Quality, Value
These guys are the best! Honest and up front, you couldn't ask for a better group!
Services: Brakes, Oil change, General repairs & maintenance, Brake service & repair
Services: Oil change, Brake service & repair, Tires
Positive: Professionalism, Value
Services: Brake service & repair, Oil change, Tires
Positive: Professionalism, Value
Positive: Professionalism, Punctuality, Quality, Value
These guys are the best! Honest and up front, you couldn't ask for a better group!
Services: Brakes, Oil change, Brake service & repair, General repairs & maintenance
Great garage, very straightforward, no scams. Eddie is great!
Positive: Professionalism, Punctuality, Quality, Value
These guys are the best! Honest and up front, you couldn't ask for a better group!
Services: Oil change, Brake service & repair, Brakes, General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, Value
These guys are the best! Honest and up front, you couldn't ask for a better group!
Services: Brake service & repair, Brakes, General repairs & maintenance, Oil change
Positive: Professionalism, Punctuality, Quality, Value
These guys are the best! Honest and up front, you couldn't ask for a better group!
Services: General repairs & maintenance, Oil change, Brakes, Brake service & repair
Positive: Professionalism, Punctuality, Quality, Value
These guys are the best! Honest and up front, you couldn't ask for a better group!
Services: Brake service & repair, General repairs & maintenance, Oil change, Brakes
Positive: Professionalism, Punctuality, Quality, Value
These guys are the best! Honest and up front, you couldn't ask for a better group!
Services: Brakes, Brake service & repair, General repairs & maintenance, Oil change
Positive: Professionalism, Punctuality, Quality, Value
Always quality service at Totten Pond Shell. We drive out bbn of our way to have the cars serviced here as we know it will be done right first time.
Service: Air conditioning
Positive: Professionalism, Punctuality, Quality, Value
Totten Pond Automotive is honest and has a quick turnaround. I work in the area, when I need anything done, I drop off the car and then head back in the afternoon. It is always done when I come pick it up. John has a top notch business. I would recommend him to everyone! The best in Waltham!
Services: Oil change, Tires
Services: Engine repair, General repairs & maintenance
Positive: Professionalism, Quality, Value
Services: General repairs & maintenance, Oil change
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Totten Pond Automotive is honest and has a quick turnaround. I work in the area, when I need anything done, I drop off the car and then head back in the afternoon. It is always done when I come pick it up. John has a top notch business. I would recommend him to everyone! The best in Waltham!
Services: Tires, Oil change
Services: General repairs & maintenance, Engine repair
Positive: Professionalism, Quality, Value
Services: Oil change, General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, Value
NEW
Positive: Professionalism, Quality, Value
NEW
We have had a variety of work done on our car here. Always efficient and professional. Pricing has been reasonable. No issues and would recommend this auto shop.
NEW
Positive: Professionalism, Punctuality, Quality, Value
NEW
Stephen T.
May 10, 2021
5 months ago
5 months ago
The staff here is always helpful, straight forward with you, clean and efficient. There are no hidden fees, etc., and all work is done as expected in a very timely manner. It's a pleasure to do business with John and the staff!!! The shuttle service is a big plus, too.
NEW
Great snacks
Positive: Professionalism, Punctuality, Quality, Value
The mechanics at Totten Pond Automotive are excellent. Everything was done at the price and in the timeframe we discussed. I also like the fact that I can speak with the person working on the car, as opposed to some repair shops that have a service associate as an intermediary.
Service: Brake service & repair
NEW
Positive: Professionalism, Punctuality, Quality, Value
I've gotten a few services done at Totten Pond Auto (Oil Changes, checking on engine noises, etc), and I will definitely be going back! …More
Positive: Professionalism, Punctuality, Quality, Value
Highly recommended. Have consistenly received excellent same-day service. Ed is extremely knowledable and professional. They even shuttle you to your office or home (pre-Covid).
Services: Exhaust, Tuning, Wheel alignment, General repairs & maintenance, Tires, Brakes, Oil change
Positive: Professionalism, Punctuality, Quality, Value
Highly recommended. Have consistenly received excellent same-day service. Ed is extremely knowledable and professional. They even shuttle you to your office or home (pre-Covid).
Services: Tuning, Oil change, Brakes, General repairs & maintenance, Exhaust, Tires, Wheel alignment
Positive: Professionalism, Punctuality, Quality, Value
Highly recommended. Have consistenly received excellent same-day service. Ed is extremely knowledable and professional. They even shuttle you to your office or home (pre-Covid).
Services: Oil change, Tuning, General repairs & maintenance, Wheel alignment, Exhaust, Brakes, Tires
Positive: Professionalism, Punctuality, Quality, Value
Highly recommended. Have consistenly received excellent same-day service. Ed is extremely knowledable and professional. They even shuttle you to your office or home (pre-Covid).
Services: Tires, Exhaust, Brakes, Wheel alignment, General repairs & maintenance, Oil change, Tuning
Positive: Professionalism, Punctuality, Quality, Value
Highly recommended. Have consistenly received excellent same-day service. Ed is extremely knowledable and professional. They even shuttle you to your office or home (pre-Covid).
Services: Tuning, Brakes, General repairs & maintenance, Oil change, Exhaust, Wheel alignment, Tires
Positive: Professionalism, Punctuality, Quality, Value
Highly recommended. Have consistenly received excellent same-day service. Ed is extremely knowledable and professional. They even shuttle you to your office or home (pre-Covid).
Services: Brakes, General repairs & maintenance, Exhaust, Wheel alignment, Oil change, Tuning, Tires
Positive: Professionalism, Punctuality, Quality, Value
Highly recommended. Have consistenly received excellent same-day service. Ed is extremely knowledable and professional. They even shuttle you to your office or home (pre-Covid).
Services: Tuning, Oil change, Tires, General repairs & maintenance, Wheel alignment, Brakes, Exhaust
Positive: Professionalism, Punctuality, Quality, Value
Highly recommended. Have consistenly received excellent same-day service. Ed is extremely knowledable and professional. They even shuttle you to your office or home (pre-Covid).
Great service and best of all, honest. Really appreciate the work done to maintain my cars. Thank you. I went back again - great job.
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism
They are very accommodating and provide a quality service.
Positive: Professionalism, Quality, Value
We came into town at the last minute, and along the way our exhaust corroded through -- dangerous and loud. I brought the car in at 7 am, when the shop opened. Eddie was friendly and sympathetic, and said he'd do what he could to help. …More
Positive: Professionalism, Punctuality, Quality, Value
Seasoned pros, at it a long time, experienced, know their stuff, really nice & personable. I moved further away, and still go back because of 20+ years of flawless service, and attention to detail. I’m in the service business, and my …More
Positive: Professionalism, Quality, Value
We came into town at the last minute, and along the way our exhaust corroded through -- dangerous and loud. I brought the car in at 7 am, when the shop opened. Eddie was friendly and sympathetic, and said he'd do what he could to help. Well, he did! Just a few hours later, we had a new exhaust using OEM parts, and, rather than take advantage of our situation, he only charged a very fair amount for labor -- much less than we expected! We were on our way quickly and safely.
On top of that, the owner followed up with a text the next day to make sure everything went well. That kind of concern for customers is rare. Thanks to everyone at Totten Pond!
Positive: Professionalism, Quality, Value
Always a huge fan of totten pond automotive and won't bring my vehicle anywhere else (except for that one time i had a free oil change from the dealership after purchasing my vehicle). These guys are nice to deal with, trustworthy and always get the job done.
Positive: Professionalism, Punctuality, Quality, Value
Seasoned pros, at it a long time, experienced, know their stuff, really nice & personable. I moved further away, and still go back because of 20+ years of flawless service, and attention to detail. I’m in the service business, and my service vehicle needs to be ready to go every day. But when it isn’t, it’s not in there for very long, and I’ve never had to go back for tweaking. Great shop, convenient, with a customer shuttle for maintaining schedules. Can’t really find any better!
These repair guys have been getting it right and for a reasonable price for years. I go there without hesitation. Now, they are not a bargain. They do good work at well below dealer prices. And they stand behind their work.