Our Reviews


Average User Rating

4.81 / 5

Rating Breakdown

5
321
4
15
3
18
2
4
1
1

Apr 10, 2021
1 week ago
NEW Took my vehicle there for a Complete Vehicle inspection and Oil change and all of the staff were very informative and honest! The mechanic Bob showed me a couple of cracks I had in the belts and that my rear brakes were down to 10%. The …More

Apr 9, 2021
1 week ago
NEW I use to work for the owner years ago. I recently took my van to him for repairs. They are great guys. Honest with their work. Took their time to go over everything going on with my van since I had many issues going on at once. They were …More

Apr 9, 2021
1 week ago
NEW

Apr 9, 2021
1 week ago
NEW Everyone at EGM auto was awesome!! I had a few things that I had let go for a while that all needed to be repaired at once, and they were able to make the whole process smooth. After being told by the dealership a couple major things …More

Apr 7, 2021
1 week ago
NEW Great customer service and fast with the repairs.

Apr 3, 2021
2 weeks ago
NEW This has been the most pleasant experience I’ve had getting service on my car. The customer service is outstanding and they have the most friendliest, knowledgeable and attentive staff. They’ve followed up with me every step of the way to …More

Mar 27, 2021
3 weeks ago
NEW We HIGHLY recommend EGM Automotive! We brought our Dodge Caravan to the local dealership for service recently and they took 3 days to provide a diagnosis. Additionally, they quoted $3,700 in repairs. The entire experience was brutal so we …More

Mar 27, 2021
3 weeks ago
NEW Positive: Professionalism, Punctuality, Quality, Value My car recently needed a repair, replacement actually, to my right, front sway bar. When visiting EGM in person to schedule the fix, I was courteously greeted by Russ, the manager, who gave me a reasonable estimate and worked with me to …More

Mar 27, 2021
3 weeks ago
NEW Positive: Professionalism, Punctuality Everyone was very friendly and they found the problem and fixed it fast. The car is running great. Thank you all.

Mar 27, 2021
3 weeks ago
NEW Positive: Professionalism, Punctuality, Quality Great of repair matched the quality of people! I asked if they could walk me through the issues I was having with the car. They took me into the shop and explained the issues as well as options to take. Very thorough. They got my car back …More

Mar 23, 2021
3 weeks ago
Positive: Professionalism, Punctuality Everyone was very friendly and they found the problem and fixed it fast. The car is running great. Thank you all.

Mar 23, 2021
3 weeks ago
Positive: Professionalism, Punctuality, Quality Great of repair matched the quality of people! I asked if they could walk me through the issues I was having with the car. They took me into the shop and explained the issues as well as options to take. Very thorough. They got my car back …More

Mar 9, 2021
1 month ago
Positive: Professionalism, Quality Russ and his team were excellent. Work on my car done in a very timely manner. Communicated with me through the entire process. Great service. Good value.

Feb 26, 2021
1 month ago
Positive: Professionalism, Punctuality, Quality, Value Coming here for years GREAT GUYS. Always get my vehicle in and work is done when on time. Prices are fair. Great job to all.

Feb 24, 2021
1 month ago
Positive: Professionalism, Punctuality, Quality, Value

Feb 22, 2021
1 month ago
Positive: Professionalism, Punctuality

Feb 18, 2021
2 months ago
Positive: Value Great service great employees

Feb 13, 2021
2 months ago
Positive: Professionalism, Punctuality, Quality, Value

Feb 4, 2021
2 months ago
Positive: Professionalism, Punctuality, Quality, Value Absolutely amazing service! We have been using EGM for many years to maintain and repair our large passenger van. We recently ran in to an issue where we needed it to be towed to the shop. Randy was fantastic at helping us coordinate the …More

Feb 4, 2021
2 months ago
Positive: Professionalism Very experienced caring knowledgeable guys. Providing excellent service. Never had a business that cared about the customers well-being outside of a big box dealer.

Jan 30, 2021
2 months ago
Positive: Professionalism, Punctuality, Quality, Value I have used the team at elk grove marathon for many years. They are honest and keep my cars up to date and safe. Rates are reasonable and less than dealership prices. They are certified and can process many types of warranty work, like carmax. Check them out, you will not be disappointed.

Jan 28, 2021
2 months ago
Russ and his crew were excellent. I had a big project for them with my suspension and they were done with it with new alignment dialed in just how I wanted it in less than 48 hours. He took me immediately without an appointment although I …More

Jan 26, 2021
2 months ago

Jan 21, 2021
2 months ago
Positive: Professionalism, Quality, Value

Jan 21, 2021
2 months ago
Positive: Professionalism

Jan 21, 2021
2 months ago
Positive: Professionalism, Punctuality, Quality, Value

Jan 21, 2021
2 months ago
These guys are great! Needed 4 tires mounted and balanced on my wheels. Dropped the car off and they gave me a ride back to work. They even offered to come pick me back up when they were done. Outstanding service! Tires are on and my car is riding great. Definitely will return!

Jan 16, 2021
3 months ago
Positive: Professionalism, Punctuality, Quality Everyone was great, efficient and got it done quickly to have a big project done in 2 days! Plus great customer service!

Jan 12, 2021
3 months ago
Positive: Professionalism, Quality, Value ‘No place like Home as we say ! 😊 EGM is a place with people who really care about YOU and your vehicle ! A warm Honest clean environment ! I had Excellent work done on my Jeep by Bob 👍🏻 And the management is Awesome ! full of Kindness ! A 5 ⭐️

Jan 10, 2021
3 months ago
Great customer service. Brought car in to check brakes and they were able to fix it same day! They even gave us a ride home while we waited for car to be done!

Jan 3, 2021
3 months ago

Dec 22, 2020
3 months ago
Positive: Professionalism, Quality, Value

Dec 22, 2020
3 months ago
Positive: Professionalism, Punctuality, Quality I had my axle break and EGM accepted my car on a tow truck immediately. They had my part ordered and installed as quickly as it arrived. I asked for additional services and they evaluated the problem first. EGM could have just did the work …More

Dec 15, 2020
4 months ago
Positive: Professionalism, Punctuality, Quality, Value Manny, Russ and team always do an amazing job! They are fantastic to work with! They are just around the corner from our house and we bring all of our cars for oil changes, repairs and ongoing maintenance.

Dec 14, 2020
4 months ago

Dec 14, 2020
4 months ago

Dec 8, 2020
4 months ago
Positive: Professionalism, Quality, Value Lucky to have found a great, friendly, very professional auto shop.

Dec 8, 2020
4 months ago
Positive: Professionalism, Quality, Value First time here after seeing great reviews in various Facebook groups. My experience lived up to the praise. Definitely my new mechanic!

Dec 6, 2020
4 months ago

Dec 6, 2020
4 months ago

Nov 5, 2020
5 months ago
Positive: Professionalism, Punctuality, Quality, Value

Nov 4, 2020
5 months ago
Positive: Professionalism, Quality Good customer service, appreciate the follow up

Nov 3, 2020
5 months ago
Positive: Professionalism, Punctuality, Quality, Value Awesome service and extremely professional! I think I've found my forever-mechanic!

Nov 2, 2020
5 months ago
Positive: Professionalism, Punctuality, Quality, Value