Our Reviews
Rating Breakdown
5
1136
4
36
3
18
2
8
1
6
I needed an oil change and wanted a second opinion on some expensive repairs that were recommended by another shop. EGM confirmed that those repairs were not necessary. Going forward, I will be using EGM and have peace of mind that they will do right by me and my vehicle.ServicesVehicle safety inspection, Oil change
EGM performed a oil change and radiator flush. As always the work was done on time and at a fair price. I would suggest anyone looking for a mechanic to stop by EGM and speak with them.ServicesVehicle Inspection, Oil change
On behalf of my elderly father I would like to say thank you to Randy and the team. They were wonderful from start to finish. If you are looking for a great automotive repair place I’d recommend them.ServicesGeneral repairs & maintenance
I had a flat and needed help asap. EGM was closest to me at the time and I'm so happy they were! I got my car to them and they quickly and professionally helped me, even without appointment. I will be going back for sure!ServicesTires
EGM did a great job!! Fixed my car the same day it was towed!! Back on the road!! Russ, Manny, Randy and all the mechanics do top notch work!! EGM is my go to Automotive Repair shop!!ServicesTransmission repair, Oil change
Randy and Manny were super helpful they located the problem in my car and fixed it fast. I went there to have work done on my AC and the service I received was excellent. Thank you guys for the great customer service and service🙌🏼ServicesElectrical
I contacted the owner to see if he was interested in purchasing my car! I had issues with it over a month ago. I was at another dealer and they told me that my hyundai Sonata needed a new engine. I couldn't afford to replace it. Manny the owner explained to me that Hyundai extended my warranty and to call the dealership to see about getting the engine replaced. I did exactly what he told me to do. After some very stressful months Ive had Hyundai called me and they are replacing it. I can't thank EGM (Manny) enough. He didn't take advantage of me and lead me in the right direction. This made my holidays. Thank you again.
Called last minute to get my tire repaired in winter storm weather. They booked me for a service immediately and fixed my flat tire quickly and professionally. Couldn't be happier with the service. Highly recommend.
Ever since I started driving my dad's been my mechanic. The few times I've had to go elsewhere, I've really never had a good experience.That being said, you can imagine how frustrated I felt when my car died and my dad was out of town. I checked a few reviews around the area and reluctantly had my car towed to EGM.To my surprise, they diagnosed it and fixed it within a couple days. After a few months, the part they put in wound up going bad. Rather than arguing with me about it or telling me it's somehow my fault (as has happened at a couple other places I've been to) they honored their warranty and had a new one put in the same day, and now the car is working great.In these times where it seems like everyone is out to lie and cheat their way to an extra buck, it's nice to find a place where people are honest and actually care about their customers.
My car was repaired quickly and is running like new. Thank you!
Love these guys. They are honest and do reliable work, recommend them to anyone in the area.
I had an excellent experience. The staff was professional, knowledgeable, and honest. They’re friendly and would highly recommend.
Very trustworthy, professional place to get your car serviced.
Love these guys. They are honest and do reliable work, recommend them to anyone in the area.
(Translated by Google) Excellent served in(Original)Exlent servi en
My go-to mechanic for all things big and small
My go-to mechanic for all things big and small
Positive: Professionalism, Punctuality, Quality, ValueEGM is the only place I trust my 16year old car with. Customer Service is excellent as is the actual service to the car.Manny, Russ and Randy go above and beyond. Highly recommend.Services: Auto maintenance, Auto engine diagnostic, Electrical repair
This shop is highly recommended and I can see why. They are personable, friendly and very busy and they do great work! They did about $ 2500. in major repairs and worked with my warranty company to get approval for repairs and file the claims for reimbursement. i will definitely go back to them for all my automotive needs very simply because they are good, and I trust them! Trust is huge in this industry and if you find a shop that does good work and you feel you can trust them, you have to support them! They are great guys, very easy to work with and defiantly trustworthy.Services: Steering & suspension repair, Oil change, Electrical repair, General repairs & maintenance, Battery
Always 5 star service.
EGM was great! They were very helpful, and communicated well.
Great customer service great prices excellent service. I highly recommend and have been a customer for years !Service: Wheel alignment
Always great service !Services: Tires, Oil change
More
Friendly, honest and reasonable!PositivePunctuality, Quality, Professionalism, ValueServicesAir & cabin filter replacement, Tire rotations, Oil change
Great place to get your car fixed
I'm new in town. Was looking for a Honest and Good mechanic shop, for general maintenance. Been here twice, I appreciate the good service, they do their job well, have recommendations but aren't pushy. I have found what I was looking for.
Highly recommend it. It's is good place with professional staff. Helped me fix steering related issues within a day. They informed about the problem and the discussed the costs upfront before any repairs. The costs might be bit higher compared to competitors but I guess they their professionalism compensates for it.
Manny and his team are amazing!!! If you are in need of car repair near me, then I highly suggest you look to EGM Automotive for all your auto service needs. They replaced my tires and also added new brakes. Their prices are fair, their service is TREMENDOUS!!!They are the best auto repair service in Elk Grove Village.ServicesTires, Brake service & repair
Just moved here from Wisconsin and needed a new shop. Did some investigation and EGM had great reviews. So, I had an oil/filter change, tire rotation, and brake check. These guys are competent, honest, and friendly. The shop was clean and inviting. Will definitely return.
Services: General repairs & maintenance, Oil change
Very professional, great job, and extremely friendly and informative. Will continue doing business with these guys and gals over and over againService: Auto maintenance
Everyone at EGM automotive as super helpful. They explained everything they were going to do to my car and I could tell they cared and took to time to check for everything. Will definitely be going back!Service: Auto engine diagnostic
They are so friendly, quick, and did a great job for an oil change on my vehicle. I will definitely go back again!Service: Auto maintenance
My engine mounts needed to be replaced and the mechanics at EGM did a fantastic job! Definitely will go back and I highly recommend going here for any car repair needs!Service: General repairs & maintenance
I love this place. Russ is very direct and honest and does great work at a reasonable price. And it is close to my home. Nothing is better then this.Services: Auto brake repair, Tires, Auto tire replacement, Auto emissions testing, Wheel alignment, Brake service & repair, Auto battery maintenance, Auto maintenance, Steering & suspension repair, Wiper blade installation, Battery, Oil change, Auto brake replacement, Tire rotations, Brakes
