Our Reviews
Rating Breakdown
5
1136
4
36
3
18
2
8
1
6
Comforting to have the guys at EGMAutomotive look over my wife's vehicle and keep it in good working order.
As a woman I need someone trustworthy and I found that with Russ, Randy, Manny and the mechanics. Keep up the good work.
First time at EGM and they did indeed impress , will use again , thank you Manny ,Randy and Team.
Great service! Was able to get my brakes fixed in 1 day. We will be coming back!
Work was completed on timeAll prices explained before serviceReasonable price for each jobNo sales pitchHonest staffThanks EGM team for great work on my Nissan Rogue.
These guys are awesome. Good work, honest, and I would definitely recommend them. This is my new go to shop if I ever need any work done.
Had a new starter put in. This place is wonderful for any type of service. Friendly, took us in when it was an emergency. Highly recommend EGM!
They were extremely professional. They got me in a very timely fashion, and completed the work quickly at reasonable price. Nothing but high marks for this business.
What of the best things I Love about EGM, not only the employees, as they are the best, they will recommend if you car may need repairs, but they will never make you feel that you need to have it all done at once..
Our vehicle needed many repairs and some of them were bigger jobs. They worked with me to help me stay close to my budget and completed the repairs in a timely manner.
By far the best experience I've ever had at repair shop. No upselling no games just the honest truth. I will definitely be a returning customer. Give them the opportunity and you won't be disappointed.
They did good work on both my vehicles. They contact me to let me know the problem and tried to make sure I can afford it. I am looking forward for the next visit on my vehicles.
I have known Russ prior to Elk Grove Marathon. It was natural for me to go to Marathon where he continues to provide excellent service. Always polite and knowledgeable and personable. All at EGV Marathon are top notch. Even in the worst of weather conditions when I needed immediate help, they were right there and in no time my car was repaired and I was on my way. I trust them and recommend them to all I know.
All was good. Here are my take aways: 1) Service was prompt, initial phone call was answered by a real person in a short time. Scheduling an appt. was no problem and my nuances were handled to my satisfaction. Car was finished sooner than I expected. 2) Pickup was quick. I had a mask on (I'm older) and when I approached the door everyone that didn't have a mask on cleared out and those that took care of me put a mask on. Really means a lot, as a customer concerned about getting Covid I can say that not all establishments care about Covid and I will usually avoid those businesses. I know more people now that have gotten Covid than at the height of the pandemic. 3) The complimentary snacks were awesome. 4) The repair itself was done well with parts I personally sourced. I was able to save a lot of money by not having to get a new component and I am really glad EGM could finish the job I started but didn't have the expertise to complete. 5) I also appreciate that they honored the coupon I surprised them with. Really helps in these inflationary times, showed a lot of integrity.Thanks,David
Seamless repair experience. Agreed to order parts in advance and scheduled service in advance. Quoted price seemed in line and charged exactly what I was quoted. Randy kept me updated throughout the process which I appreciate. Overall very pleased and will return.
EGM is a very professional automotive service business. They kept me updated on when they could look at vehicle, diagnose it, order parts, and get my family and I back on the road. I would absolutely recommend EGM to everyone. Great service and will definitely use them again in the future. Thanks Guys!
Manny and his crew members are some of the best I’ve ever had the pleasure of working with. They are super knowledgeable, actually listen to your own diagnostics, and have a reasonable price for all of your repairs. I got A/C motor replaced and new tires. Not only do they do exceptional work but they have same day service but they have a ferry system for still getting you to work or home while the work is being completed.
I took my car to EGM automotive in the afternoon and they were able to get it back to me that same day, right before the holiday weekend! On top of that, they offer shuttle service and gave me a ride to work. Randy communicated very clearly about cost and confirmed the work with me first. This place was great, and we'll be using them for our auto needs in the future.
We love EGM Automotive! I trust them with any of my auto repairs. My parents use them as well, and love them! I recently had my rear brakes redone at EGM, and got a phone call to explain what I needed and how it works. We will continue to go to EGM Automotive in the future for our service.
Went to EGM Automotive when i noticed the AC in my car started blowing warm. They worked their magic while I sat in their very comfortable waiting area. My AC blows so cold and works so well my husband took his van their a few days later. Very reasonably priced and quality work. What I liked best is while I sat in there waiting on my car several other customers came in and you could tell by the conversation they were all longtime customers. I just moved to area and now have a place I would be confident taking my vehicles!
I have such a great experience out of what would’ve been a very stressful time. My vehicle was towed to EGM not knowing them at all other than seeing their reviews online. They were so kind and got me taken care of right away. It was affordable and they were super thorough. I will definitely be bringing my vehicle back now on a regular basis
I strongly recommend this auto repair service. This was my first time here and it was surprisingly clean from other shops I have been in and I was immediately greeted with a smile which I find also rare in this type of business. I had my brakes replaced and fluid flushed. From start to finish, it was a great experience and I will be using them as my preferred auto repair service moving forward!
It is always a pleasure going to EGM for any mechanical car maintenance. They are honest and have reasonable prices. I’ve recommended them to many friends and family. The last time I was coming to pick up my car it was about to start storming. They knew I was on my way and had everything ready and got me in and out in 2 minutes so I would be in my car before the rain started.Services: Vehicle Inspection, Oil change, Battery
I would highly recommend EGM Automotive. This was my first time at EGM and the customer service is outstanding! Manny took the time to explain what needed to be done with my car. I will definitely be back for services in the future! Thanks, Manny!
Excellent service - Russ, Manny and the team do an excellent job. I recently dropped my car off for new tires. I was surprised that I was able to pick up my car the same day! The team is also very friendly and super helpful if you have questions. Thank you so much for providing quality service!Services: Wheel alignment, Tires, Auto tire replacement
Service: Auto battery maintenance
Service: Auto engine diagnostic
Everyone was very nice. They were able to fix my issue at a very reasonable cost. I highly recommend them.Service: Exhaust
The shop was recommended through a friend. The service was prompt and professional. Everything was clearly explained and there were no pricing surprises. The staff is friendly and knowledgeable. I recommend this mechanic.Services: Air conditioning, Engine repair, Auto A/C recharge
Fast, dependable & courteous! Would definitely recommend!!Service: Auto engine diagnostic
Fast, friendly service. This will definitely be my new go-to place for any future service needs.Service: Battery
Positive: QualityI’ve been coming here for years. Started when I lived nearby and despite moving 20 miles away, still come because I trust the quality and professionalism. They’ve always done quality work, never try to push things that can wait, and know their customers by name. I’d recommend this business to anyoneService: Oil change
Positive: Professionalism, ValueEGM Automotive has been a trusted source for repairs to my 2014 Nissan Versa. They are up front with their pricing and their service has always been excellent. I highly recommend them.Services: General repairs & maintenance, Oil change
We had a wonderful experience with EGM. The staff was friendly and transparent. Also, they finished the work quickly despite supply chain disruptions across the industry. I highly recommend.Services: Oil change, Brakes
Positive: Professionalism, Punctuality, QualityVery happy with the work by EGM. Diagnosed my car issues and provided accurate repair info that was completed on time. Excellent car repair completed by qualified & professional Mechanics. Definitely will return for service.Service: General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, ValueFriendly, honest and reasonable!Services: Tire rotations, Oil change, Air & cabin filter replacement
Positive: Professionalism, Quality, ValueHonest business owner and quality service repair. Price and quality cannot be beatServices: Steering & suspension repair, Brake service & repair, Transmission
Positive: Professionalism, Punctuality, Quality, ValueEGM has always been my go to place for my car's maintenance and repairs.Russ the Service Manager there has always been knowledgeable and honest when letting me know what work is necessary on my car. The prices at EGM have been fair by me, and the mechanics have always done top notch work. I would highly recommend the team at EGM for caring, quality service at a reasonable price.Services: General repairs & maintenance, Oil change
Services: Brake service & repair, General repairs & maintenance, TransmissionPositive: Professionalism, Punctuality, Quality, Value
EGM has done work on many different vehicles for me over the years! The are always fair and honest. I would recommend them to anyone.Services: Air conditioning, Brakes, Electrical, Brake service & repair, Body & Trim, Exhaust, Engine repair, General repairs & maintenance, Auto engine diagnostic, Oil change
Positive: Professionalism, Quality, ValueThese guys are great. Good work at a fair price. Never get the feeling they are pushing stuff you don't need. As a matter of fact, they recommended that I skip a service in case my problem was solved by something else they needed to to. Highly recommended!Services: Electrical repair, Oil change, Auto engine diagnostic, Exhaust
These guys are great. I've been going here for a few years now and the job has always been done right the first time. Honest shop with skilled mechanics. Highly recommended.Services: General repairs & maintenance, Auto engine diagnostic, Auto emissions testing, Oil change, Tire rotations
Services: Auto engine diagnostic, Exhaust, Oil change
Phenomenal place. Phenomenal people. All around amazing!
I always get first class service and was pleasantly surprised that the work was completed in one day!
All the employees are very pleasant an efficient.We are always satisfied with their work.They only recommend what needs to be serviced and have saved me money!!
Excellent customer care! Staff is kind, friendly and communication is top notch. Very easy to drop off vehicle after hours. I have confidence in this team.
Excellent repair shop - I came to the for an issue with my auto alarm. They solved the problem, took the time to explain the issue, and even did an inspection on my car. Thank You EGM Team.