Our Reviews
Rating Breakdown
5
951
4
29
3
18
2
8
1
5
I had our company car , a Nissan Sentra, oil changed at EGM , the service was excellent. Manny is professional and very nice to me and my colleagues. He offered me to pick us up and done the job timely and give suggestions and quotation for what need to be done. We decided to bring another of our company Chevy cargo van for battery service before of the good service experience we had for the Sentra. EGM figured Out the problem we have had for a while ( we bought a new battery from Costco and even exchanged once but still low battery sometimes) and fix it. Now the truck is running very good and never have same problem like before. Definitely recommend EGM Automotive. I will bring our cars for more services for sure.Services: Air & cabin filter replacement, Vehicle Inspection, Battery, Oil change
Great customer service great prices excellent service. I highly recommend and have been a customer for years !Service: Wheel alignment
Always great service !Services: Tires, Oil change
Awesome customer service
Just moved here from Wisconsin and needed a new shop. Did some investigation and EGM had great reviews. So, I had an oil/filter change, tire rotation, and brake check. These guys are competent, honest, and friendly. The shop was clean and inviting. Will definitely return.
Services: General repairs & maintenance, Oil change
Very professional, great job, and extremely friendly and informative. Will continue doing business with these guys and gals over and over againService: Auto maintenance
I was very impressed. The guys here are honest and straightforward. As a single woman, it is important to find a mechanic that I can trust. I highly recommend this place.Service: General repairs & maintenance
Everyone at EGM automotive as super helpful. They explained everything they were going to do to my car and I could tell they cared and took to time to check for everything. Will definitely be going back!Service: Auto engine diagnostic
I do a lot of my own repairs but needed an engine flush and oil change and with no where to go with the fluids Merlin is what I chose. I felt the value and the service was really good.
AC Recharge done here. Very knowledgeable and friendly staff. Had to make an appointment for my daughter who drove to Chicago from CLE and had issues losing AC on a 92° day. They were able to get the vehicle serviced next day and were very accommodating! Highly recommend EGM !Service: Auto maintenance
Service: Air conditioning
They are so friendly, quick, and did a great job for an oil change on my vehicle. I will definitely go back again!Service: Auto maintenance
My engine mounts needed to be replaced and the mechanics at EGM did a fantastic job! Definitely will go back and I highly recommend going here for any car repair needs!Service: General repairs & maintenance
These are great people, great service and great prices. Manny you all of your people worked so hard to take care of a few problems with my Prius. The ride to work was greatly appreciated. I will highly recommend your service to all of my friends and family. Thanks for your excellent service!Service: Brakes
I love this place. Russ is very direct and honest and does great work at a reasonable price. And it is close to my home. Nothing is better then this.Services: Auto brake repair, Tires, Auto tire replacement, Auto emissions testing, Wheel alignment, Brake service & repair, Auto battery maintenance, Auto maintenance, Steering & suspension repair, Wiper blade installation, Battery, Oil change, Auto brake replacement, Tire rotations, Brakes
Positive: Professionalism, Punctuality, Quality, Value
Services: Brakes, Oil change, General repairs & maintenance, Engine repair
Services: A/C installation & repair, Wheel alignment, Steering & suspension repair, Tires, Air conditioning
Service: Steering & suspension repair
Positive: Professionalism, Quality, Value
NEW
Took my vehicle there for a Complete Vehicle inspection and Oil change and all of the staff were very informative and honest! The mechanic Bob showed me a couple of cracks I had in the belts and that my rear brakes were down to 10%. The …More
NEW
Positive: Professionalism, Punctuality, Quality
Great of repair matched the quality of people! I asked if they could walk me through the issues I was having with the car. They took me into the shop and explained the issues as well as options to take. Very thorough. They got my car back …More
Positive: Professionalism, Punctuality, Quality
Great of repair matched the quality of people! I asked if they could walk me through the issues I was having with the car. They took me into the shop and explained the issues as well as options to take. Very thorough. They got my car back …More
Good customer service, appreciate the follow up
Clean, health safe measures in place, professional & friendly staff!
Friendly and experienced staff. Efficient service and highly recommended.
Overall great experience, solid work, and fair pricing. Will be back!
Lucky to have found a great, friendly, very professional auto shop.
Awesome service and extremely professional! I think I've found my forever-mechanic!
Great experience. Customer service was outstanding and they answered all questions about service and prices were on point.
My car broke down on the street would not move forward or reverse I went into EGM The men pushed my car into the bay diagnosed the problem gave me an estimate which I reviewed they repaired my car and it is running so far very good their work was excellent !
I cannot speak highly enough of the professionalism and excellent service provided. If anyone is looking for a reliable service, EGM is hands down the best
First time here after seeing great reviews in various Facebook groups. My experience lived up to the praise. Definitely my new mechanic!
I would definitely recommend this place for your auto repair. They do really good job. I took my Honda Accord with them they did really good job on it. I really appreciate owner pick me from home after car was done.
My co-worker referred me to EGM and this is my second visit with them. I love going to EGM. They are honest and they will tell you what you need to be safe on the road. Everyone at EGM are awesome, thank you!
Great customer service and very detail oriented. Russ and Manny called through the entire process to provide updates. Waiting room is very inviting. The only place I’d take my car. Highly recommend!!!