Our Reviews
Rating Breakdown
5
951
4
29
3
18
2
8
1
5
Service: Brakes
Everyone was very nice. They were able to fix my issue at a very reasonable cost. I highly recommend them.Service: Exhaust
The work is great and the workers are very friendly. The prices are very reasonable compared to other places. We trust them and they are very reliable. I recommend them to all my friends that are looking for great service and close to home.
The shop was recommended through a friend. The service was prompt and professional. Everything was clearly explained and there were no pricing surprises. The staff is friendly and knowledgeable. I recommend this mechanic.Services: Air conditioning, Engine repair, Auto A/C recharge
Fast, dependable & courteous! Would definitely recommend!!Service: Auto engine diagnostic
Positive: ProfessionalismGreat customer service . Always great follow up with customers. Honesty . I would recommend them very highly.Services: Tires, Brake service & repair
Fast, friendly service. This will definitely be my new go-to place for any future service needs.Service: Battery
They fixed the car promptly and properly very satisfied I’m bring another car in for repairs.Service: Air conditioning
The team is extremely professional and very helpful in suggesting what needed to done immediately and what could wait. I will definitely come back in the future!Services: Air & cabin filter replacement, Oil change
Positive: QualityI’ve been coming here for years. Started when I lived nearby and despite moving 20 miles away, still come because I trust the quality and professionalism. They’ve always done quality work, never try to push things that can wait, and know their customers by name. I’d recommend this business to anyoneService: Oil change
Positive: Professionalism, ValueEGM Automotive has been a trusted source for repairs to my 2014 Nissan Versa. They are up front with their pricing and their service has always been excellent. I highly recommend them.Services: General repairs & maintenance, Oil change
Positive: Professionalism, Punctuality, QualityThe crew at EGM AUTOMOTIVE are top notch! I've been working with them for years and they are fair, will let you know exactly what the issue is and get you your car back in proper working order quickly. They go the extra mile for you!Services: Brakes, Air conditioning, Wheel alignment
We had a wonderful experience with EGM. The staff was friendly and transparent. Also, they finished the work quickly despite supply chain disruptions across the industry. I highly recommend.Services: Oil change, Brakes
I used this business for my last oil change service all prior service has been done at the Honda dealership, the next time around they where not available within the timeframe, and I needed the oil change ASAP. I decided to do it myself only to find my skid plate was missing. I called in to give it a shot and maybe they had it at the shop, but I knew that was a longshot, and going to be a disappointment beforehand, although Manny & Russ took into action immediately & took care of the issue providing me with new genuine Honda parts. I do appreciate them taking care of the issue at hand in a timely manor.Service: Oil change
Positive: Professionalism, Punctuality, QualityVery happy with the work by EGM. Diagnosed my car issues and provided accurate repair info that was completed on time. Excellent car repair completed by qualified & professional Mechanics. Definitely will return for service.Service: General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, ValueFriendly, honest and reasonable!Services: Tire rotations, Oil change, Air & cabin filter replacement
Positive: Professionalism, Quality, ValueAlmost everyone I know went to Rolando’s and it seems thousands of dollars of repairs later, their car would be destroyed or in somewhat worse condition than before you brought it there. Decided to check EGM for myself and a friend and I couldn’t be happier. They were honest and told you what needed to be done ASAP and what could probably wait if finances were a concern. I didn’t have that vibe of concern with my car being with them like you get a most mechanics aka Rolando’s. Extremely grateful for EGM!!!Services: Wheel alignment, Tire rotations, Tires
These guys were amazing. They listened to my concerns and made sure they took care if everything I asked about. The prices were fantastic. And they worked very quickly. I’ll definitely be using them from now on.
Always dependable, courteous and knowledgeable, Manny, Russ and crew are treasures in the repair business. I have absolute faith, when I bring my car in that it will be repaired at a reasonable price, in a reasonable time and done to my satisfaction.
Really appreciate the service from Russ and Manny and team! They always work to accommodate my schedule and are very proactive to remain in communication throughout the repair process.Will continue to use and recommend them. Great local business to support!
Brought my 22 year old blazer in for an oil change and an AC recharge. I enjoyed the air conditioned waiting area for sure. They even offer free snacks and refreshments. Great service all around!
Manny and Russ have been maintaining our cars for years. Most recently to fix a window that stopped working. The car was returned to me cleaner than when I dropped off! As a woman appreciate being treated respectfully.
My car was diagnosed quickly and I received very professional feedback. All team is very warm-hearted and explained to me patiently. I Will definitely recommend EGM to my friends and visit again. :)
EGM Auto is an auto repair shop you can trust. They repaired my 2004 infiniti fx35 for a reasonable price and won't sell you on unnecessary repairs. The work was good and also didn't take that long. I would definitely recommend this place.
I have been bringing all my cars to EGM Automotive for years and they have always gone above and beyond! They are always truthful and provide a full explanation of what needs to be done and why. Manny, Russ and their team are great and I wouldn’t go anywhere else.
I have been using EMG for years. Manny and Russ are there for all our needs. They are honest, thorough And go above and beyond. For instance.....my most recent service was that I thought I needed brakes and they called me and told me that I didn’t need brakes and that there was a lot of life left in them. That’s the kind of auto shop I know I want. EMG...you guys rock!
This team goes above and beyond to take care of their customers by providing personalized, honest service. I wouldn’t hesitate to recommend Russ, Bobby, Manny and the rest of the crew. If you’re looking for reliable service at a fair price, check out EGM!
I had my axle break and EGM accepted my car on a tow truck immediately. They had my part ordered and installed as quickly as it arrived. I asked for additional services and they evaluated the problem first. EGM could have just did the work I asked for but didn't and i credit that to integrity. I will use their services from this point forward. They are someone I trust.
EGM is an awesome business to go to when you're in need of car repairs. I've gone a few times and every experience has been straight forward and they don't try to push anything else on me. And being a woman thats hard to find. Russ and Manny are super nice and have great communication when you have any questions or of theu discover anything. They never perform any service before asking. And the service and quality is top match!
Manny, Russ and the rest of the EGM team are the first call I make when I have car issues. Consistent, fair and courteous service complement quality and thoroughly explained work on your vehicle.Not much more you can ask for from a customer's perspective. Do yourself a favor and contact them with your car needs, they are awesome to work with and back it up with quality work!
These guys are great! Needed 4 tires mounted and balanced on my wheels. Dropped the car off and they gave me a ride back to work. They even offered to come pick me back up when they were done. Outstanding service! Tires are on and my car is riding great. Definitely will return!
I recently needed to replace my tires, and made an appointment to do so. Through my own mistake, I showed up on the wrong day. EGM was quite accommodating, even making a special telephone call to their tire supplier and running out to pick up the tires in order to service my vehicle on the day I showed up. I really appreciated that they went the extra mile to help me out when I showed up unexpectedly. Their service was extremely friendly, professional, and polite. My tires were installed within hours, and I was able to pick up my car very quickly. In addition, I received a call/text the next day and even a couple of days after to ensure everything was to my liking. I cannot recommend this place enough. What great customer service.
I brought my car here by others in the community who recommended EGM as a great business. I had concerns about shaking and they were kind enough to message back and fourth with me constantly, answering all my questions. They promptly did an inspection they called me almost immediately after. They were very kind and took the time to explain the findings and their recommendations. They were even able to get the car back to me the same day! Which was amazing. They went above and beyond with their customer service and driving my car feels better than ever! I won’t hesitate to go back when I need skilled mechanics!
Great experience!I know nothing about cars. Russ patiently explained my problems and the repairs needed in a way that I could understand. He also gave me several preventative maintenance options, clearly explaining that they were PREVENTATIVE and would help my vehicle's performance but didn't critically have to be done. My car was ready when promised. The two gentlemen that gave me a ride home and then picked me up were very courteous (I believe that one of them was Manny). The wait times when I dropped off/picked up my car were very short. They honored several coupons that I had for different services that I had done. Manny even followed-up with me a few days later to make sure that my car was now running well, which was definitely a nice personal touch. EGM Automotive will definitely be the shop that I use for ALL services needed on my car in the future!My services were performed on August 20. The reason for this review being so late is because, until this past week, I had only used my car around town. This week, I took a road trip over 200 miles, and everything was good!
Service: Transmission
Positive: Professionalism
I am so happy with the service they provided! Everyone was extremely helpful and kind. I worked with Manny and he was top notch...will never go anywhere else! Thanks so much for everything!
Positive: Professionalism, Quality, Value
First time here after seeing great reviews in various Facebook groups. My experience lived up to the praise. Definitely my new mechanic!
Services: Oil change, Electrical repair, Air & Cabin Filter, Battery, Electrical
Positive: Professionalism, Quality, Value
Lucky to have found a great, friendly, very professional auto shop.
Services: Tires, General repairs & maintenance
Positive: Professionalism, Quality, Value
First time here after seeing great reviews in various Facebook groups. My experience lived up to the praise. Definitely my new mechanic!
Services: Electrical, Electrical repair, Air & Cabin Filter, Oil change, Battery
Positive: Professionalism, Quality, Value
First time here after seeing great reviews in various Facebook groups. My experience lived up to the praise. Definitely my new mechanic!
Services: Electrical, Battery, Oil change, Electrical repair, Air & Cabin Filter
Positive: Professionalism, Quality, Value
First time here after seeing great reviews in various Facebook groups. My experience lived up to the praise. Definitely my new mechanic!
Services: Electrical repair, Oil change, Battery, Electrical, Air & Cabin Filter
Positive: Professionalism, Quality, Value
First time here after seeing great reviews in various Facebook groups. My experience lived up to the praise. Definitely my new mechanic!
Services: Electrical, Battery, Electrical repair, Air & Cabin Filter, Oil change
Positive: Professionalism, Punctuality, Quality, Value
Manny, Russ and team always do an amazing job! They are fantastic to work with! They are just around the corner from our house and we bring all of our cars for oil changes, repairs and ongoing maintenance.
Positive: Professionalism, Quality, Value
First time here after seeing great reviews in various Facebook groups. My experience lived up to the praise. Definitely my new mechanic!
Services: Electrical repair, Air & Cabin Filter, Oil change, Electrical, Battery
Positive: Professionalism, Quality, Value
First time here after seeing great reviews in various Facebook groups. My experience lived up to the praise. Definitely my new mechanic!
Services: Electrical repair, Air & Cabin Filter, Battery, Electrical, Oil change