Our Reviews
Rating Breakdown
5
1136
4
36
3
18
2
8
1
6
Positive: Professionalism, Punctuality, Quality, ValueI am from out of town. My car would not start. I sent it to EGM and they not only diagnosed my issue and fixed it the same day but didn't charge me an arm & a leg for it when they honestly could've given the issue. They held my car til I was able to come into town free of charge and get maintenance on it as well. Definitely recommend. Staff is very experienced, kind & professional.Services: Electrical repair, Air & cabin filter replacement, Auto engine diagnostic
I brought my daughter's toyota in to EGM for its yearly complete check up and.oil change. In the past I always returned to the new car dealer service department that the car was purchased. Unfortunately the last couple of visits the service writer strongly advised me that repairs and up sell products were needed to keep it in safe and reliable condition. On the advice of a good friend I visited EGM, Russ and Manny listened and understood that I didn't want to compromise on needed repairs, but did not want to go over board with items not necessary on a ten year old car. The prices are reasonable and it's a business where your wife, daughter, or any non car person can go and get fair shake on car repairs.Services: Tires, General repairs & maintenance, Battery, Brake service & repair, Air & cabin filter replacement, Oil change
Positive: Professionalism, Punctuality, Quality, ValueEGM is the only mechanic I would recommend. Customer service is amazing, they seem to be on a first name basis with a lot of their customers. They are honest, on time, and willing to explain what is need with a smile on their face. They take the extra steps to make sure you are happy, I got a text from Manny just to ensure everything is working with my truck they fixed. Pricing is more than fair! Try this spot, you won’t be disappointed!Services: Electrical repair, Tires, Electrical, Battery, Air conditioning
The guys at EGM are very professional. They definitely go way beyond the extra mile.It all starts from the top, Manny runs a honest, friendly ship. Russ is the manager and oversees the operations. There isn't a better guy around. His knowledge and the way he treats customers is way and well beyond normal. The mechanics are top notch. Never ever have had an issue with their work. Little things are just as important as the big things.I highly recommend Elk Grove Marathon for any and all your repairs.Tony Damptz Jr.Services: Oil change, Vehicle Inspection, Tires, Vehicle safety inspection, Wiper blade installation, Auto tire replacement, Air & cabin filter replacement
Positive: Professionalism, Punctuality, Quality, ValueI have been taking my cars here for many years. You get 1 on 1 treatment like in the old days. You don't get passed around on the phone, put on hold, talking to several different people and given inaccurate information. They are upfront and honest about fees and time frames for repairs. Manny and Russ are the best and I wouldn't consider trusting my vehicle to any other place. I would highly recommend everyone to check them out, you'll not be disappointed 👍Services: Air & cabin filter replacement, Brake service & repair, Battery, Auto glass repair, General repairs & maintenance, Tires, Brakes, Air conditioning, Oil change
Services: Steering & suspension repair, Auto engine diagnostic, General repairs & maintenance, Exhaust
Services: Brakes, Electrical, Oil change, Auto engine diagnostic, Air & cabin filter replacement, Exhaust, General repairs & maintenance, Brake service & repairPositive: Professionalism, Punctuality, Quality, Value
EGM has done work on many different vehicles for me over the years! The are always fair and honest. I would recommend them to anyone.Services: Air conditioning, Brakes, Electrical, Brake service & repair, Body & Trim, Exhaust, Engine repair, General repairs & maintenance, Auto engine diagnostic, Oil change
Positive: Professionalism, Quality, ValueThese guys are great. Good work at a fair price. Never get the feeling they are pushing stuff you don't need. As a matter of fact, they recommended that I skip a service in case my problem was solved by something else they needed to to. Highly recommended!Services: Electrical repair, Oil change, Auto engine diagnostic, Exhaust
Positive: ProfessionalismFor many years I have trusted Manny & Russ and the team at EGM with all of my family's vehicles. I feel I always get an honest appraisal and a fair quote. The work has always been on time and done well.Services: Brake service & repair, Tires, Engine repair, Oil change, Auto engine diagnostic, Wheel alignment
Positive: Professionalism, Punctuality, Quality, ValueHonest and conscientious workmanship. We’ve had a couple vehicles in for service (routine work to more complicated) in past years and these guys can be trusted. I will continue to bring my cars to them and recommend them.Services: Brakes, Oil change, Electrical, Brake service & repair, Electrical repair, Engine repair, General repairs & maintenance, Auto engine diagnostic
These guys are great. I've been going here for a few years now and the job has always been done right the first time. Honest shop with skilled mechanics. Highly recommended.Services: General repairs & maintenance, Auto engine diagnostic, Auto emissions testing, Oil change, Tire rotations
Services: Auto engine diagnostic, Exhaust, Oil change
Phenomenal place. Phenomenal people. All around amazing!
Great customer service . Always great follow up with customers. Honesty . I would recommend them very highly.
Services: Air conditioning, A/c installation & repair, Steering / Suspension, Wheel alignment, Tires
Positive: Professionalism, Punctuality, Quality, Value
Services: Tires, Air conditioning, Wheel alignment, Steering / Suspension, A/c installation & repair
Positive: Professionalism, Punctuality, Quality, Value
Services: Tires, Air conditioning, Steering / Suspension, Wheel alignment, A/c installation & repair
Positive: Professionalism, Punctuality, Quality, Value
Services: Tires, Wheel alignment, Steering / Suspension, Air conditioning, A/c installation & repair
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism
Was recommended by my parents. Super friendly and professional, even showed me all the pieces that had to be replaced in person and explained why, I will be coming back!
Services: General repairs & maintenance, Brakes, A/c installation & repair
Services: Tires, Wheel alignment, Air conditioning, Steering / Suspension, A/c installation & repair
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism
Was recommended by my parents. Super friendly and professional, even showed me all the pieces that had to be replaced in person and explained why, I will be coming back!
Services: A/c installation & repair, General repairs & maintenance, Brakes
Services: A/c installation & repair, Air conditioning, Tires, Steering / Suspension, Wheel alignment
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism
Was recommended by my parents. Super friendly and professional, even showed me all the pieces that had to be replaced in person and explained why, I will be coming back!
Services: General repairs & maintenance, A/c installation & repair, Brakes
Positive: Professionalism
Was recommended by my parents. Super friendly and professional, even showed me all the pieces that had to be replaced in person and explained why, I will be coming back!
Services: Brakes, General repairs & maintenance, A/c installation & repair
Positive: Professionalism
Was recommended by my parents. Super friendly and professional, even showed me all the pieces that had to be replaced in person and explained why, I will be coming back!
They are very helpful and explain everything to you
Overall great experience, solid work, and fair pricing. Will be back!
Great experience. Customer service was outstanding and they answered all questions about service and prices were on point.PositiveProfessionalism
Nice and friendly people very knowledgeable and we'll get your car fixed right the first time!
Manny and Russ have been maintaining our cars for years. Most recently to fix a window that stopped working. The car was returned to me cleaner than when I dropped off! As a woman appreciate being treated respectfully.PositivePunctuality, Quality, Professionalism, Value
EGM is an awesome business to go to when you're in need of car repairs. I've gone a few times and every experience has been straight forward and they don't try to push anything else on me. And being a woman thats hard to find. Russ and …More
Positive: Professionalism, Punctuality, Quality, Value
Great shop. My air conditioner was broken on my Ford ranger Manny got it fixed in a prompt time. It works so well like better than new I'm thinking of using it as a freezer in my driveway when at home. They followed up to make sure …More
Guys are awesome
On top of top quality work, a very friendly staff. Highly recommended.
Long time locals: Manny, Russ, Bob and rest of crew are down to earth, super knowledgeable and ready to get your car fixed and on your way with fair service costs.
Look no further for automotive repair.I was looking for a repair shop that I could count on to be reasonably priced and very professional and found it with Elk Grove Marathon. Both Russ and Manny will take care of you with any service issue you need done.
I would definitely recommend this place for your auto repair. They do really good job. I took my Honda Accord with them they did really good job on it. I really appreciate owner pick me from home after car was done.
These guys always do a great job. Just went in for an oil change .. service was prompt and thorough. Russ made some service recommendation that I should be aware of .. NOT SELLING ME SERVICE as some Dealerships might do .. simply making me aware of issues that will most likely require service at some point in time. Honest service that I highly recommend.Recommended
I recently needed to replace my tires, and made an appointment to do so. Through my own mistake, I showed up on the wrong day. EGM was quite accommodating, even making a special telephone call to their tire supplier and running out to pick up the tires in order to service my vehicle on the day I showed up. I really appreciated that they went the extra mile to help me out when I showed up unexpectedly. Their service was extremely friendly, professional, and polite. My tires were installed within hours, and I was able to pick up my car very quickly. In addition, I received a call/text the next day and even a couple of days after to ensure everything was to my liking. I cannot recommend this place enough. What great customer service.
Positive: Professionalism, Punctuality, Quality, Value
