Our Reviews


Average User Rating

4.86 / 5

Rating Breakdown

5
561
4
20
3
18
2
5
1
3

Jan 10, 2022
4 months ago
Positive: Professionalism Don't loose your time anywhere else. Try them and you won't regret it. Fast, professional, afordable! They always do a good job! Service: General repairs & maintenance

Jan 10, 2022
4 months ago
Positive: Professionalism, Punctuality, Quality, Value I was going on a long trip and had them check my car for any issues. They came back with recommendations that I had done! Car did great on the 14 hour one way trip! I will use them again! Service: General repairs & maintenance

Jan 10, 2022
4 months ago
Positive: Professionalism, Quality I brought my car in, first time in a while, due to stuttering, they diagnosed and fixed that. There was a couple other little issues, which I expected, they checked with me what all I wanted fixed. I got the majority fixed a couple things I …More

Jan 10, 2022
4 months ago
Positive: Professionalism, Punctuality, Quality, Value After years of going to my dealership to get work done I was tired of “just being a number” and being expected to wait hours for simple maintenance and repairs. A family member referred me to EGM, and I’ve been very happy with their …More

Dec 10, 2021
5 months ago
Positive: Professionalism, Quality

Dec 10, 2021
5 months ago
Positive: Professionalism, Punctuality, Quality, Value

Dec 10, 2021
5 months ago
Positive: Professionalism, Punctuality, Quality, Value I've been bringing my car to EGM for the past couple years. They're always professional and honest. Their communication is also impeccable. I'm always aware of exactly what's going on with my vehicle when its with them. They never run …More

Nov 10, 2021
6 months ago
Services: Brake service & repair, Transmission, General repairs & maintenance Positive: Professionalism, Punctuality, Quality, Value

Nov 10, 2021
6 months ago
Positive: Professionalism, Punctuality, Quality, Value I always get first class service and was pleasantly surprised that the work was completed in one day! Services: General repairs & maintenance, Oil change, Brake service & repair

Nov 10, 2021
6 months ago
Great place to take your car for service! You can trust their work and recommendations for repairs needed!

Nov 10, 2021
6 months ago
Positive: Professionalism, Punctuality, Quality, Value I was recommended here by a fellow Elk Grove Resident. So far, this has been the best decision I've made for my car and my pocket book. I appreciate their honesty. Services: Brake service & repair, Oil change, Tire rotations, Battery

Nov 10, 2021
6 months ago
Positive: Professionalism, Punctuality Excellent customer care! Staff is kind, friendly and communication is top notch. Very easy to drop off vehicle after hours. I have confidence in this team. Service: Brake service & repair

Nov 10, 2021
6 months ago
Positive: Professionalism, Quality Excellent repair shop - I came to the for an issue with my auto alarm. They solved the problem, took the time to explain the issue, and even did an inspection on my car. Thank You EGM Team.

Nov 10, 2021
6 months ago
I'm new in town. Was looking for a Honest and Good mechanic shop, for general maintenance. Been here twice, I appreciate the good service, they do their job well, have recommendations but aren't pushy. I have found what I was looking for.

Nov 10, 2021
6 months ago
I tossed them the keys to my '89 Ford Escort project and a bunch of parts, told em to keep it under a certain amount and they did everything in their ability to do so. They do good, reliable work that gets done on time. If an issue arises …More

Nov 10, 2021
6 months ago
A neighbor recommended this team to me, and everything I was told is 100% correct. Manny and Russ are both professional and friendly. I brought my older vehicle in for some exhaust work, and unlike other places, EGM didn't try to up sell …More

Oct 10, 2021
7 months ago
Services: Battery, Brake service & repair Positive: Professionalism, Punctuality, Quality, Value

Oct 10, 2021
7 months ago
Services: Electrical, Oil change Positive: Professionalism, Quality, Value

Oct 10, 2021
7 months ago
Service: Exhaust Positive: Professionalism

Oct 10, 2021
7 months ago
Positive: Professionalism, Punctuality, Quality, Value Friendly, honest and reasonable! Services: Tire rotations, Oil change, Air & cabin filter replacement

Oct 10, 2021
7 months ago
Great place to get your car fixed

Oct 10, 2021
7 months ago
Fast, friendly service. This will definitely be my new go-to place for any future service needs. Service: Battery

Oct 10, 2021
7 months ago
Positive: Professionalism, Quality, Value Almost everyone I know went to Rolando’s and it seems thousands of dollars of repairs later, their car would be destroyed or in somewhat worse condition than before you brought it there. Decided to check EGM for myself and a friend and I …More

Oct 10, 2021
7 months ago
Positive: Professionalism, Quality I worked with Russ and he was very knowledgeable, helpful, and professional. He worked quickly to get my car fixed and parts ordered. I am very happy with the work done by the whole team. I would recommend EGM Automotive to everyone.

Oct 10, 2021
7 months ago
Positive: Professionalism, Quality, Value This place feels like the old mechanic you used to go to who you trusted and knew would do a good job and not try to rip you off. The owner is so honest and truly cares about his customers. I brought my car in because there was a humming …More

Sep 10, 2021
8 months ago
Positive: Professionalism, Punctuality, Quality, Value Good customer service and quality work.

Sep 10, 2021
8 months ago
They fixed the car promptly and properly very satisfied I’m bring another car in for repairs. Service: Air conditioning

Sep 10, 2021
8 months ago
This was my first time I worked with Russ and hands down I witnessed the absolute best care possible as well how Russ took such good care for an elderly woman was so impressive. Full stop a rare find an gem in the Elk Grove Village community! JDR

Sep 10, 2021
8 months ago
Positive: Professionalism, Punctuality, Quality, Value EGM has always been my go to place for my car's maintenance and repairs. Russ the Service Manager there has always been knowledgeable and honest when letting me know what work is necessary on my car. The prices at EGM have been fair …More

Aug 5, 2021
9 months ago
Service: Brake service & repair

Jul 24, 2021
9 months ago
Service: General repairs & maintenance Positive: Professionalism, Punctuality, Quality, Value

Jul 20, 2021
9 months ago
Positive: Professionalism, Quality, Value These guys are great. Good work at a fair price. Never get the feeling they are pushing stuff you don't need. As a matter of fact, they recommended that I skip a service in case my problem was solved by something else they needed to to. Highly recommended! Services: Exhaust, Oil change, Electrical repair, Check engine light diagnostic

Jul 15, 2021
10 months ago

Jul 10, 2021
10 months ago
Services: Electrical, Tires, Oil change, General repairs & maintenance, Exhaust Positive: Punctuality, Quality, Value

Jul 10, 2021
10 months ago
Service: Steering & suspension repair Positive: Professionalism, Quality, Value

Jul 6, 2021
10 months ago
Positive: Quality They got me in and out quickly, they are the best! Service: Brake service & repair

Jul 6, 2021
10 months ago
Phenomenal place. Phenomenal people. All around amazing! Service: Oil change

Jul 6, 2021
10 months ago
NEW Positive: Quality They got me in and out quickly, they are the best!

Jul 5, 2021
10 months ago
NEW Positive: Professionalism, Punctuality, Quality, Value EGM Automotive is the best place to bring your car if you want professional quality service ,honesty and a caring staff. I'm a caregiver and these great guys know how important it is to have my car in …More

Jul 1, 2021
10 months ago
NEW Phenomenal place. Phenomenal people. All around amazing!

Jun 29, 2021
10 months ago
This was my first time here and the customer service was great Service: Oil change

Jun 29, 2021
10 months ago
NEW Positive: Punctuality, Quality, Value

Jun 29, 2021
10 months ago
NEW This was my first time here and the customer service was great

Jun 22, 2021
10 months ago
Positive: Professionalism, Punctuality, Quality Very happy with the work by EGM. Diagnosed my car issues and provided accurate repair info that was completed on time. Excellent car repair completed by qualified & professional Mechanics. Definitely will return for service. Service: General repairs & maintenance

Jun 22, 2021
10 months ago
NEW Positive: Professionalism, Quality, Value

Jun 22, 2021
10 months ago
NEW Positive: Professionalism, Punctuality, Quality, Value They did the repair flawlessly. Car is very cold and prior was so hot hard to breath with windows closed. There was also an error light and on the dash and warning noise, thought was caused by service. Brought it back and they took the time …More

Jun 22, 2021
10 months ago
NEW Positive: Professionalism, Punctuality, Quality Very happy with the work by EGM. Diagnosed my car issues and provided accurate repair info that was completed on time. Excellent car repair completed by qualified & professional Mechanics. Definitely will return for service.

Jun 17, 2021
11 months ago
Positive: Professionalism, Value EGM Automotive has been a trusted source for repairs to my 2014 Nissan Versa. They are up front with their pricing and their service has always been excellent. I highly recommend them. Services: Oil change, General repairs & maintenance

Jun 13, 2021
11 months ago
Positive: Professionalism, Quality, Value Honest business owner and quality service repair. Price and quality cannot be beat Services: Steering / Suspension, Brake service & repair, Transmission

Jun 13, 2021
11 months ago
Positive: Quality I’ve been coming here for years. Started when I lived nearby and despite moving 20 miles away, still come because I trust the quality and professionalism. They’ve always done quality work, never try to push things that can wait, and know their customers by name. I’d recommend this business to anyone Service: Oil change

Jun 10, 2021
11 months ago
EGM has done work on many different vehicles for me over the years! The are always fair and honest. I would recommend them to anyone. Services: Brakes, Air conditioning, Brake service & repair, Engine repair, Check engine light diagnostic, Exhaust, Electrical, Body & Trim, General repairs & maintenance, Oil change

Jun 6, 2021
11 months ago
Positive: Professionalism, Punctuality, Quality I recently took my car to get looked at for a loud noise and the guys at EGM not only identified the problem right away but fixed it all in the same day. They were polite, courteous, professional and did an amazing job! Highly recommend this mechanic for any and all of your car repair and maintenance needs!