Our Reviews
Rating Breakdown
5
561
4
20
3
18
2
5
1
3
Positive: Professionalism
Don't loose your time anywhere else. Try them and you won't regret it. Fast, professional, afordable! They always do a good job!
Service: General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, Value
I was going on a long trip and had them check my car for any issues. They came back with recommendations that I had done! Car did great on the 14 hour one way trip! I will use them again!
Service: General repairs & maintenance
Positive: Professionalism, Quality
I brought my car in, first time in a while, due to stuttering, they diagnosed and fixed that. There was a couple other little issues, which I expected, they checked with me what all I wanted fixed. I got the majority fixed a couple things I …More
Positive: Professionalism, Punctuality, Quality, Value
After years of going to my dealership to get work done I was tired of “just being a number” and being expected to wait hours for simple maintenance and repairs. A family member referred me to EGM, and I’ve been very happy with their …More
Positive: Professionalism, Quality
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
I've been bringing my car to EGM for the past couple years. They're always professional and honest. Their communication is also impeccable. I'm always aware of exactly what's going on with my vehicle when its with them. They never run …More
Services: Brake service & repair, Transmission, General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
I always get first class service and was pleasantly surprised that the work was completed in one day!
Services: General repairs & maintenance, Oil change, Brake service & repair
Great place to take your car for service! You can trust their work and recommendations for repairs needed!
Positive: Professionalism, Punctuality, Quality, Value
I was recommended here by a fellow Elk Grove Resident. So far, this has been the best decision I've made for my car and my pocket book. I appreciate their honesty.
Services: Brake service & repair, Oil change, Tire rotations, Battery
Positive: Professionalism, Punctuality
Excellent customer care! Staff is kind, friendly and communication is top notch. Very easy to drop off vehicle after hours. I have confidence in this team.
Service: Brake service & repair
Positive: Professionalism, Quality
Excellent repair shop - I came to the for an issue with my auto alarm. They solved the problem, took the time to explain the issue, and even did an inspection on my car. Thank You EGM Team.
I'm new in town. Was looking for a Honest and Good mechanic shop, for general maintenance. Been here twice, I appreciate the good service, they do their job well, have recommendations but aren't pushy. I have found what I was looking for.
I tossed them the keys to my '89 Ford Escort project and a bunch of parts, told em to keep it under a certain amount and they did everything in their ability to do so. They do good, reliable work that gets done on time. If an issue arises …More
A neighbor recommended this team to me, and everything I was told is 100% correct. Manny and Russ are both professional and friendly. I brought my older vehicle in for some exhaust work, and unlike other places, EGM didn't try to up sell …More
Services: Battery, Brake service & repair
Positive: Professionalism, Punctuality, Quality, Value
Services: Electrical, Oil change
Positive: Professionalism, Quality, Value
Service: Exhaust
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Value
Friendly, honest and reasonable!
Services: Tire rotations, Oil change, Air & cabin filter replacement
Great place to get your car fixed
Fast, friendly service. This will definitely be my new go-to place for any future service needs.
Service: Battery
Positive: Professionalism, Quality, Value
Almost everyone I know went to Rolando’s and it seems thousands of dollars of repairs later, their car would be destroyed or in somewhat worse condition than before you brought it there. Decided to check EGM for myself and a friend and I …More
Positive: Professionalism, Quality
I worked with Russ and he was very knowledgeable, helpful, and professional. He worked quickly to get my car fixed and parts ordered. I am very happy with the work done by the whole team. I would recommend EGM Automotive to everyone.
Positive: Professionalism, Quality, Value
This place feels like the old mechanic you used to go to who you trusted and knew would do a good job and not try to rip you off. The owner is so honest and truly cares about his customers. I brought my car in because there was a humming …More
Positive: Professionalism, Punctuality, Quality, Value
Good customer service and quality work.
They fixed the car promptly and properly very satisfied I’m bring another car in for repairs.
Service: Air conditioning
This was my first time I worked with Russ and hands down I witnessed the absolute best care possible as well how Russ took such good care for an elderly woman was so impressive. Full stop a rare find an gem in the Elk Grove Village community! JDR
Positive: Professionalism, Punctuality, Quality, Value
EGM has always been my go to place for my car's maintenance and repairs.
Russ the Service Manager there has always been knowledgeable and honest when letting me know what work is necessary on my car. The prices at EGM have been fair …More
Service: Brake service & repair
Service: General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality, Value
These guys are great. Good work at a fair price. Never get the feeling they are pushing stuff you don't need. As a matter of fact, they recommended that I skip a service in case my problem was solved by something else they needed to to. Highly recommended!
Services: Exhaust, Oil change, Electrical repair, Check engine light diagnostic
Services: Electrical, Tires, Oil change, General repairs & maintenance, Exhaust
Positive: Punctuality, Quality, Value
Service: Steering & suspension repair
Positive: Professionalism, Quality, Value
Positive: Quality
They got me in and out quickly, they are the best!
Service: Brake service & repair
Phenomenal place. Phenomenal people. All around amazing!
Service: Oil change
NEW
Positive: Quality
They got me in and out quickly, they are the best!
NEW
Positive: Professionalism, Punctuality, Quality, Value
EGM Automotive is the best place to bring your car if you want professional quality service ,honesty and a caring staff.
I'm a caregiver and these great guys know how important it is to have my car in …More
NEW
Phenomenal place. Phenomenal people. All around amazing!
This was my first time here and the customer service was great
Service: Oil change
NEW
Positive: Punctuality, Quality, Value
NEW
This was my first time here and the customer service was great
Positive: Professionalism, Punctuality, Quality
Very happy with the work by EGM. Diagnosed my car issues and provided accurate repair info that was completed on time. Excellent car repair completed by qualified & professional Mechanics. Definitely will return for service.
Service: General repairs & maintenance
NEW
Positive: Professionalism, Quality, Value
NEW
Positive: Professionalism, Punctuality, Quality, Value
They did the repair flawlessly. Car is very cold and prior was so hot hard to breath with windows closed. There was also an error light and on the dash and warning noise, thought was caused by service. Brought it back and they took the time …More
NEW
Positive: Professionalism, Punctuality, Quality
Very happy with the work by EGM. Diagnosed my car issues and provided accurate repair info that was completed on time. Excellent car repair completed by qualified & professional Mechanics. Definitely will return for service.
Positive: Professionalism, Value
EGM Automotive has been a trusted source for repairs to my 2014 Nissan Versa. They are up front with their pricing and their service has always been excellent. I highly recommend them.
Services: Oil change, General repairs & maintenance
Positive: Professionalism, Quality, Value
Honest business owner and quality service repair. Price and quality cannot be beat
Services: Steering / Suspension, Brake service & repair, Transmission
Positive: Quality
I’ve been coming here for years. Started when I lived nearby and despite moving 20 miles away, still come because I trust the quality and professionalism. They’ve always done quality work, never try to push things that can wait, and know their customers by name. I’d recommend this business to anyone
Service: Oil change
EGM has done work on many different vehicles for me over the years! The are always fair and honest. I would recommend them to anyone.
Services: Brakes, Air conditioning, Brake service & repair, Engine repair, Check engine light diagnostic, Exhaust, Electrical, Body & Trim, General repairs & maintenance, Oil change
Positive: Professionalism, Punctuality, Quality
I recently took my car to get looked at for a loud noise and the guys at EGM not only identified the problem right away but fixed it all in the same day. They were polite, courteous, professional and did an amazing job! Highly recommend this mechanic for any and all of your car repair and maintenance needs!