Our Reviews
Rating Breakdown
5
561
4
20
3
18
2
5
1
3
Positive: Professionalism, Punctuality, Quality, Value
They were able to accommodate me as a walk in client for urgent service. They were thorough and professional. My vehicle was checked and reissued as promised. EGM is the only service station that I use for auto repairs.
Service: Battery
I had a screw in my tire and they fixed it for a reasonable $35
Services: Oil change, General repairs & maintenance, Air & Cabin Filter, Steering / Suspension
Positive: Professionalism, Punctuality, Quality, Value
Service: General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism
They were wonderful! I had another place tell me my brakes were fine, but I knew they weren’t. Came here and they were confident and honest about what needed to be replaced and what didn’t. Got my rear brakes done, an oil change, and a few …More
Positive: Professionalism, Quality, Value
These guys are great. Good work at a fair price. Never get the feeling they are pushing stuff you don't need. As a matter of fact, they recommended that I skip a service in case my problem was solved by something else they needed to to. Highly recommended!
Services: Exhaust, Oil change, Electrical repair, Check engine light diagnostic
Services: Electrical, Tires, Oil change, General repairs & maintenance, Exhaust
Positive: Punctuality, Quality, Value
Services: Oil change, Brakes, Brake service & repair, Air & Cabin Filter, Exhaust, Electrical, Check engine light diagnostic, General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Excellent service and fair prices from EGM Automotive.
Services: Oil change, Brake service & repair, Battery
Positive: Professionalism, Punctuality, Quality, Value
Honest and conscientious workmanship. We’ve had a couple vehicles in for service (routine work to more complicated) in past years and these guys can be trusted. I will continue to bring my cars to them and recommend them.
Services: Electrical, Oil change, Engine repair, Brakes, Brake service & repair, General repairs & maintenance, Electrical repair, Check engine light diagnostic
Service: Steering & suspension repair
Positive: Professionalism, Quality, Value
Service: Brakes
Positive: Professionalism, Punctuality, Quality
NEW
I used this business for my last oil change service all prior service has been done at the Honda dealership, the next time around they where not available within the timeframe, and I needed the oil change ASAP. I decided to do it myself …More
NEW
Positive: Professionalism, Punctuality, Quality
Positive: Quality
They got me in and out quickly, they are the best!
Service: Brake service & repair
Phenomenal place. Phenomenal people. All around amazing!
Service: Oil change
All the employees are very pleasant an efficient.
We are always satisfied with their work.
They only recommend what needs to be serviced and have saved me money!!
Service: Brake service & repair
NEW
Positive: Quality
They got me in and out quickly, they are the best!
NEW
Positive: Professionalism, Punctuality, Quality, Value
I have been taking my cars here for many years. You get 1 on 1 treatment like in the old days. You don't get passed around on the phone, put on hold, talking to several different people and given inaccurate information. They are upfront and …More
NEW
Positive: Professionalism, Punctuality, Quality, Value
EGM Automotive is the best place to bring your car if you want professional quality service ,honesty and a caring staff.
I'm a caregiver and these great guys know how important it is to have my car in …More
NEW
All the employees are very pleasant an efficient.
We are always satisfied with their work.
They only recommend what needs to be serviced and have saved me money!!
NEW
Phenomenal place. Phenomenal people. All around amazing!
This was my first time here and the customer service was great
Service: Oil change
Positive: Professionalism
Great customer service . Always great follow up with customers. Honesty . I would recommend them very highly.
Services: Brake service & repair, Tires
NEW
Positive: Punctuality, Quality, Value
NEW
Positive: Professionalism, Quality, Value
NEW
This was my first time here and the customer service was great
NEW
Positive: Professionalism
Great customer service . Always great follow up with customers. Honesty . I would recommend them very highly.
NEW
I brought my daughter's toyota in to EGM for its yearly complete check up and.oil change. In the past I always returned to the new car dealer service department that the car was purchased. Unfortunately the last couple of visits the service …More
NEW
Positive: Professionalism, Punctuality, Quality, Value
EGM is the only place I trust my 15 year old car with. Customer Service is excellent as is the actual service to the car. I needed a ride back home and then back to shop and that is a bonus. …More
NEW
Positive: Professionalism, Quality, Value
Honest business owner and quality service repair. Price and quality cannot be beat
NEW
Positive: Professionalism, Punctuality, Quality, Value
EGM is the only mechanic I would recommend. Customer service is amazing, they seem to be on a first name basis with a lot of their customers. They are honest, on time, and willing to explain what is need with a smile on their face. They …More
NEW
EGM has done work on many different vehicles for me over the years! The are always fair and honest. I would recommend them to anyone.
NEW
Positive: Quality
I’ve been coming here for years. Started when I lived nearby and despite moving 20 miles away, still come because I trust the quality and professionalism. They’ve always done quality work, never try to push things that can wait, and know their customers by name. I’d recommend this business to anyone
NEW
Positive: Professionalism, Value
EGM Automotive has been a trusted source for repairs to my 2014 Nissan Versa. They are up front with their pricing and their service has always been excellent. I highly recommend them.
NEW
Positive: Punctuality, Quality, Value
EGM is the only shop I take my 1985 Corvette to when work is needed. Russ, service manager is friendly & honest. Never tries to sell you work that isn't needed. Manny the owner is also a good guy and honest. Prices are fair, work that is …More
NEW
Always have had excellent service by bringing 2 vehicles for maintenance and repairs to egm.
NEW
I trust Egm implicitly! Manny and Russ have never tried to 'upsell' me when I'm in for an oil change or whatever. My car is 11 years old and they help me keep track of when I'm due for service, usually just an oil change, tire rotation. …More
NEW
I needed my a/c fixed before the hot days arrive. I put a post out on the Elk Grove Village Facebook Page and EGM was mentioned the most, so I gave them a try. When it comes to getting work done on my vehicle I want trust, honestly and …More
NEW
I have been bringing my vehicles to Manny and Russ for the past 8 years! Awesome work and great prices. Always going above and beyond when needed! I truly trust them especially as a female you don’t want to get taken advantage of. You have also have amazing techs!!!! If your thinking about coming their shop I 100% recommend it!!!
NEW
Called the shop and spoke with Russ about getting my rear brakes changed and they were able to schedule me for next day service! I was able to drop my vehicle off and was offered to be taken to work nearby so that I was not wasting money on …More
NEW
Great experience, polite and personable staff.
Service: Steering & suspension repair
Positive: Professionalism, Quality, Value
Positive: Professionalism, Punctuality
Everyone was very friendly and they found the problem and fixed it fast. The car is running great. Thank you all.
Service: Auto engine diagnostic
NEW
Took my vehicle there for a Complete Vehicle inspection and Oil change and all of the staff were very informative and honest! The mechanic Bob showed me a couple of cracks I had in the belts and that my rear brakes were down to 10%. The …More
NEW
NEW
Great customer service and fast with the repairs.
NEW
Positive: Professionalism, Punctuality, Quality, Value
My car recently needed a repair, replacement actually, to my right, front sway bar. When visiting EGM in person to schedule the fix, I was courteously greeted by Russ, the manager, who gave me a reasonable estimate and worked with me to …More
NEW
Positive: Professionalism, Punctuality
Everyone was very friendly and they found the problem and fixed it fast. The car is running great. Thank you all.
NEW
Positive: Professionalism, Punctuality, Quality
Great of repair matched the quality of people! I asked if they could walk me through the issues I was having with the car. They took me into the shop and explained the issues as well as options to take. Very thorough. They got my car back …More
Positive: Professionalism, Punctuality, Quality
Great of repair matched the quality of people! I asked if they could walk me through the issues I was having with the car. They took me into the shop and explained the issues as well as options to take. Very thorough. They got my car back …More
Services: Engine repair, General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality
Russ and his team were excellent. Work on my car done in a very timely manner. Communicated with me through the entire process. Great service. Good value.
Positive: Professionalism, Punctuality, Quality, Value
Services: Oil change, General repairs & maintenance
Positive: Professionalism, Quality, Value
Service: Transmission
Positive: Professionalism
I love this place. Russ is very direct and honest and does great work at a reasonable price. And it is close to my home. Nothing is better then this.
Services: Oil change, Battery
Positive: Professionalism, Quality, Value
‘No place like Home as we say ! 😊 EGM is a place with people who really care about YOU and your vehicle ! A warm Honest clean environment ! I had Excellent work done on my Jeep by Bob 👍🏻 And the management is Awesome ! full of Kindness ! A 5 ⭐️
Services: Engine repair, Check engine light diagnostic, Battery, Steering / Suspension, Oil change, Brakes, General repairs & maintenance
Positive: Professionalism, Punctuality, Quality
Everyone was great, efficient and got it done quickly to have a big project done in 2 days! Plus great customer service!
Services: Electrical, Oil change, Engine repair, Check engine light diagnostic