Our Reviews
Rating Breakdown
5
293
4
15
3
18
2
4
1
1
Positive: Professionalism, Quality
They do all automotive needs
EGM is an awesome business to go to when you're in need of car repairs. I've gone a few times and every experience has been straight forward and they don't try to push anything else on me. And being a woman thats hard to find. Russ and …More
Positive: Professionalism, Punctuality
Positive: Professionalism, Quality, Value
Brought my 22 year old blazer in for an oil change and an AC recharge. I enjoyed the air conditioned waiting area for sure. They even offer free snacks and refreshments. Great service all around!
Positive: Professionalism, Punctuality, Quality, Value
Great shop. My air conditioner was broken on my Ford ranger Manny got it fixed in a prompt time. It works so well like better than new I'm thinking of using it as a freezer in my driveway when at home. They followed up to make sure …More
Positive: Professionalism
Manny and Russ have been maintaining our cars for years. Most recently to fix a window that stopped working. The car was returned to me cleaner than when I dropped off! As a woman appreciate being treated respectfully.
Positive: Professionalism, Quality, Value
EGM Auto is an auto repair shop you can trust. They repaired my 2004 infiniti fx35 for a reasonable price and won't sell you on unnecessary repairs. The work was good and also didn't take that long. I would definitely recommend this place.
Positive: Professionalism, Punctuality, Quality, Value
This is the best place in town. They are more than fair and are all very friendly! I won’t go to another place!
Positive: Professionalism
Great experience. Customer service was outstanding and they answered all questions about service and prices were on point.
Positive: Professionalism, Punctuality, Quality, Value
Manny, Russ and the rest of the EGM team are the first call I make when I have car issues. Consistent, fair and courteous service complement quality and thoroughly explained work on your vehicle. …More
Positive: Professionalism, Punctuality, Quality, Value
Quick, courteous, professional - I am a happy customer.
Positive: Professionalism, Punctuality, Quality, Value
Manny and Russ have been maintaining our cars for years. Most recently to fix a window that stopped working. The car was returned to me cleaner than when I dropped off! As a woman appreciate being treated respectfully.
Positive: Professionalism, Punctuality, Quality, Value
EGM is the only shop I take my 1985 Corvette to when work is needed. Russ, service manager is friendly & honest. Never tries to sell you work that isn't needed. Manny the owner is also a good guy and honest. Prices are fair, work that is …More
Positive: Professionalism, Punctuality, Quality, Value
EGM is offering free air cabin filter to help combat the spread of covid. I went in for an pil change and theres very clear efforts of sanitation and caution. Lysol for keys, after each customer Russ disinfects the counter. Theres 3 chairs …More
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality
I recently needed to replace my tires, and made an appointment to do so. Through my own mistake, I showed up on the wrong day. EGM was quite accommodating, even making a special telephone call to their tire supplier and running out to …More
I would definitely recommend this place for your auto repair. They do really good job. I took my Honda Accord with them they did really good job on it. I really appreciate owner pick me from home after car was done.
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Positive: Professionalism, Punctuality, Quality, Value
I got stuck on the road and needed someone reliable and nearby to tow my car to. EGM was able to fit me into their schedule and fix my car so I was able to drive home. Great customer service and a great job fixing my cars alternator!
Positive: Professionalism, Punctuality, Quality, Value
Excellent service! Since i live close by they drove me back home while they did the repair and picked me up when it was completed. And once I pulled away, they called to tell me my brake light was out and to come back and they would replace it for me with no charge! I would take my vehicles anywhere else! Thank you
Positive: Professionalism, Punctuality, Quality, Value
I got stuck on the road and needed someone reliable and nearby to tow my car to. EGM was able to fit me into their schedule and fix my car so I was able to drive home. Great customer service and a great job fixing my cars alternator!
Overall great experience, solid work, and fair pricing. Will be back!
Positive: Professionalism, Punctuality, Quality, Value
My car broke down on the street would not move forward or reverse I went into EGM The men pushed my car into the bay diagnosed the problem gave me an estimate which I reviewed they repaired my car and it is running so far very good their work was excellent !
Positive: Professionalism, Quality
Positive: Professionalism, Punctuality, Quality, Value
EGM Automotive is an A+ business. Manny, Russ, and the rest of the team are both HONEST and knowledgeable. I would reccommend the business to ANYONE. Carl Sabo
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I had a major issue with my Chevy Equinox and everyone at EGM was so incredibly helpful and efficient. They took the time to explain to me what happened and even found that I could possibly get reimbursed for the issue through Chevy. Highly recommended with excellent staff!
Always a good experience
Long time locals: Manny, Russ, Bob and rest of crew are down to earth, super knowledgeable and ready to get your car fixed and on your way with fair service costs.
I had a major issue with my Chevy Equinox and everyone at EGM was so incredibly helpful and efficient. They took the time to explain to me what happened and even found that I could possibly get reimbursed for the issue through Chevy. Highly recommended with excellent staff!
They are very helpful and explain everything to you
Best mechanical service out there. Next to my dad, of course. 😉
Nice and friendly people very knowledgeable and we'll get your car fixed right the first time!
This place is a great place to take your car. They are professional and give you an honest opinion of what your car really needs. They keep a record of what your cars need to have done and Russ is good, thorough and prompt with the completion of the work done on your car.
I'm so glad I found them as I am moving to Elk Grove. It's great to have a mechanic you can trust.
My rear passenger tire blew out today while driving northbound on Rohwling Road today. It was a scary experience as there isn’t a shoulder to wait on and cars fly by and my car just missed getting slammed into while waiting for AAA to show up.
AAA was very disappointing as it was almost two hours before they came and they didn’t come in a tow truck. My tire was blown out so air would be useless and my car did not come equipped with a spare. AAA said it would be another two hours for a tow truck. You can imagine my frustration.
It occurred to me (Thank God) to call Marathon automotive. They did my brakes a few months back and I was happy with the service. I talked to Manny asking if he could put a tire on. He said yes, he could order one and get it in about an hour. I asked if they could tow me to the shop. Manny called a tow truck company that they use and Chris (I hope I remembered his name right) was there in less than 10 minutes. I was driven to Marathon, Manny ordered a tire, dropped me off at work and my car was fixed before the end of the day. The service was beyond excellent. I was so happy they were able to help and do do in an amazingly professional way. They rushed to fix it. More like family in their concern.
I will recommend them to everyone. Thank you!
My rear passenger tire blew out today while driving northbound on Rohwling Road today. It was a scary experience as there isn’t a shoulder to wait on and cars fly by and my car just missed getting slammed into while waiting for AAA to show …More
This place is a great place to take your car. They are professional and give you an honest opinion of what your car really needs. They keep a record of what your cars need to have done and Russ is good, thorough and prompt with the …More
Unbelievable Place very trustful fair price
Look no further for automotive repair.
I was looking for a repair shop that I could count on to be reasonably priced and very professional and found it with Elk Grove Marathon. Both Russ and Manny will take care of you with any service issue you need done.
Look no further for automotive repair.
I was looking for a repair shop that I could count on to be reasonably priced …More
These guys always do a great job. Just went in for an oil change .. service was prompt and thorough. Russ made some service recommendation that I should be aware of .. NOT SELLING ME SERVICE as some Dealerships might do .. simply making me aware of issues that will most likely require service at some point in time. Honest service that I highly recommend.
Recommended
These guys always do a great job. Just went in for an oil change .. service was prompt and thorough. Russ made some service recommendation that I should be aware of .. NOT SELLING ME SERVICE as some Dealerships might do .. simply making me …More
I always feel comfortable taking my car there. Service is great and takes as little time as possible. Russ is friendly, and honest, always explaining what, if anything, needs to be done and how. The station has really gone hi tech with …More
Had to bring my car in for a split by pass hose. Russ was great when I drove my car there with smoke coming out from under the hood. They were able to order the part and fix it early the next day. (The mechanics are awesome). Great Customer …More
Russ is a great service manager and the techs are very good. Manny is a great owner they really care about giving great service.
I always feel comfortable taking my car there. Service is great and takes as little time as possible. Russ is friendly, and honest, always explaining what, if anything, needs to be done and how. The station has really gone hi tech with online appointments, vehicle history being stored and now an electronic check list that becomes part of every visit and your permanent record. Awesome!
Had to bring my car in for a split by pass hose. Russ was great when I drove my car there with smoke coming out from under the hood. They were able to order the part and fix it early the next day. (The mechanics are awesome). Great Customer Service! Great prices! And when it's fixed....it's fixed. Can't tell you how much I appreciate the level of service I receive there. I tell everyone I know to go there!! Thank you!
The person in charge of the repair shop, Russ, is a honorable man and honest. He doesn't invent repairs and gives a Frank estimate.
These guys are great. If you're looking for a great place to fix your car with some honest people look no further.
I have been going to this service station for 4 years now. My cars warranty just ended, and I needed an honest, reputable station for all my automotive needs.. I called triple AAA they told me about Elk Grove Marathon. This is a TRIPLE AAA approved station. They EXCEED ALL EXPECTATIONS. The mechanic MANAGER Russ, along with Mechanic’s Bob and the other men are superb, OUTSTANDING SKILLED TECHNICIANS. Leadership begins at the top! Obviously the owner of this long time service station knows how to take care and run an honest station!!
I have referred many people to this station. Thank you!!! Russ and to everyone at Elk Grove Marathon.
Gyl Chambers Egerton
Russ and his helpers are Friendly and Knowledgeable!! They let you know of issues that may create a problem and they always explain what they did work on. THANK YOU!! YOUS ARE AWESOME!!!
I love this place. Russ is very direct and honest and does great work at a reasonable price. And it is close to my home. Nothing is better then this.
Have been using Marathon for some time now. Also sent a few friends there and Russ the Manager has never disappointed. My favorite mechanic is Bobby. He is very knowledgable and competent. Everybody is friendly and tries their best to help. They've always taken care of me to the highest extent. Thanks Manny for a great crew!
I have been going to this service station for 4 years now. My cars warranty just ended, and I needed an honest, reputable station for all my automotive needs.. I called triple AAA they told me about Elk Grove Marathon. This is a TRIPLE AAA …More