Our Reviews
Rating Breakdown
5
1136
4
36
3
18
2
8
1
6
Excellent service, fair prices. Always quotes work before starting work. Service techs are great. Been going here for years. You can count on quality service.
Enjoy going to EGM. Super easy to schedule my regular oil changes and any other maintenance that’s needed. Honest and fair pricing for the work that needs to be done.
the service and professionalism was excellent
They really care and go the extra mile for you! Their prices are fair, so I couldn't ask for more!
I wish more businesses were run with professionalism and courtesy that is EGM Automotive. Thanks to Manny, Russ, and Randy as well as the techs.
Always a great experience at EGM.
Have trusted Manny and Russ for more years and cars than I can count. Just had power-steering repair done. I was kept in the loop as to what needed fixing, and nothing was done without my knowledge & approval.They come highly recommended for anyone looking for high-quality work at decent pricing.
I would recommend this place to everyone. Great work and honest mechanics. My 2004 Toyota Highlander runs like a brand new car again. I’ll be using you again. The price was spot on!!! Thank you!!!
They kept me informed of my car and didn't charge me an arm and a leg for the services. I would tell anybody that it is a great place
If you need fix your car you Definitely should use EMG automotive .They did pretty good job to fix my car .
Always a topnotch experience at EGM..excellent service. Explain everything, answer questions and make recommendations. No pressure....highly suggest for skillful, knowledgeable, honest service.
Our whole family has our cars serviced at EMG automotive and we all very satisfied with their work. Would highly recommend them.
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I trust Egm implicitly! Manny and Russ have never tried to 'upsell' me when I'm in for an oil change or whatever. My car is 14 years old and they help me keep track of when I'm due for service, usually just an oil change, tire rotation.My daughter and grandson are also customers which shows my level of trust with them.Highly recommended!!
I have been taking all my cars to EGM for years. Randy, Russ and the team have always been honest about what repairs have to be done and the work is completed effectively.The entire team is honest about the repairs needed without any additional unnecessary expense. Most importantly they have some master technicians that do the job properly. I’m always impressed!! Thank you
My uncle usually fixes my car but he was unavailable. I was worried if I went elsewhere I would get bamboozled but I needed my brakes done ASAP so I brought my car to EGM. The guys there were so nice and I definitely didn’t feel pressured into anything extra. No bamboozling here! I was able to drop my car off the night before and pick up the next day. Everything was an easy breeze. Highly recommend
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Excellent served inTranslated by Google・See original (French)
I had a few minor and major repairs done at this shop. Every time had a great experience. Very knowledgeable and professional staff.
I was out of town and Manny and Russ and, the awesome crew checked out my car, communicated, and had it ready when I returned. Couldn't imagine better service.Thanks guys!
Excellent job on my ram 1500, they fix air suspension and dashboard lights/codesStaff is very friendly
Russ went way out of his way to make sure my vehicle would come back in perfect working order, that is a straight steering wheel and wheel alignment! Please give Russ a thumbs up for his dedication for service. Thank you, Deborah Thomas
Even though I moved 20 miles away, I still come back. I trust them. They've always taken excellent care of my cars, been super accommodating, and keep complete records. Cannot recommend them highly enough.ServicesGeneral repairs & maintenance, Steering & suspension replacement, Auto maintenance, Auto brake replacement
I have been going to this service station for about 9 years now. My cars warranty just ended, and I needed an honest, reputable station for all my automotive needs.. I called triple AAA they told me about formerly Elk Grove Marathon. This is a TRIPLE AAA approved station. They EXCEED ALL EXPECTATIONS.RUSS! The LONG TIME (Plant😊) shop MANAGER and his right arm RANDY, a once, former, shop, business owner himself.These technicians are highly trained, skilled, with continued education, professionals like Rob and all the other techs.Leadership begins at the top! Obviously the owner Manny, of this long time establishment knows how to take care, treat his employees.They are loyal to him.I have referred many people here.And will go on doing so Thank you!!! Manny, Russ, Randy and to everyone atEGM Automotive!!!ServicesAuto windshield repair, Tires, General repairs & maintenance, Auto maintenance, Oil change
A mechanic you can trust. Price is right. I’ll be a return customer. Very busy though, don’t expect your vehicle to be ready for pickup until the next day even with an appointment. Overall, very satisfied.ServicesTires, Electrical, Brakes
Our car got towed to EGM automotive. They were great! The service was wonderful. The communication was great with phone calls and texts. We are very happy with their work.ServicesBattery
EGM Automotive are professional, service oriented, and fair. I have used them for close to 10 years. I am always satisfied with their work, and they'll even give you a ride!ServicesAir & cabin filter replacement, Oil change
Called Randy in a panic when my battery died without warning. EGM stocks Interstate batteries with a 60 month warranty. Great price and was back on the road in a few hours. Highly recommend!! +++++ServicesAuto battery replacement
We have been bringing out car to EGM for service since 2019. We are very satisfied with the customer service we receive from the minute we walk in. They explain the quotes given, work is completed in a timely manner, and they always accommodate you with a ride. We will continue to trust EGM for our auto repair needs!ServicesAir & cabin filter replacement, Tires, Auto battery replacement, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Tire rotations, Vehicle Inspection, Auto A/C replacement, Wheel alignment, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, Air conditioning, Wiper blade installation, Brake service & repair, Auto maintenance, Battery, Oil change
I brought my Jeep in to diagnose what was going on after a failed emissions test. I talked with several people and all of them were courteous, thorough, and very nice. I asked a lot of questions since I know next to nothing about cars, and they answered all of them very thoroughly, which I really appreciate. They got my repair done super quick, including ordering genuine Jeep parts (instead of aftermarket which aren't always the best quality).As the customer service cherry on top, they even took my Jeep to get it tested for emissions (it passed, yay!), which is so appreciated because it's one less thing I have to do/worry about now. I totally wasn't expecting that and really appreciate them seeing the repairs all the way through.Finding a mechanic/shop that is trustworthy and does great work is hard, especially when you haven't lived somewhere very long. I'll definitely be bringing my jeep back to EGM next time I need a repair - hopefully I won't need to for a long, long while though!ServicesVehicle Inspection, Auto emissions testing, Vehicle safety inspection, Service not listed
Everything went great. I had my car serviced here before and it was smooth so when my car went up in smoke I had it towed to EGM. The process the leave the car there was easy. Then the car was serviced the very next day and there’s no BD. No upselling. No overcharging. I truly am a fan of this business. I haven't experienced such straight forward, no nonsense, legitimate work with mechanics before. The EGM team has been a breath of fresh air.ServicesGeneral repairs & maintenance
Excellent job on my Ford Edge. Staff is very knowledgable and friendly. I highly recommend EGM for your car’s needs. Professional, knowledgeable and beyond reasonable pricing. Already recommended to family members.ServicesTransmission, Brakes
I originally came upon EGM Automotive as a neighboring business to mine back in October of 2022. I was advertising for an event we were organizing to benefit WINGS. When I came into the shop to inquire, Randy introduced me to the owner, Manny. I asked him for help with getting the word out about the event on his leaderboard at the corner of Devon & Rohlwing – he didn’t hesitate. I recently realized the convenience of having my vehicle serviced so close to work and decided to do the next oil change there. With the oil change came a free full vehicle inspection to which Manny informed me that my there was premature leaking of my rear wheel shocks, causing those tires to wear unevenly. I told him that I was pretty disappointed to hear that as I literally dropped several thousand dollars at the dealership just a month or so prior with no news of this issue from them. Manny suspected that this could be warranty work and went above and beyond for me by calling the dealership to confirm that it was in fact work still covered by warranty (saving me over $800!) . I have that appointment scheduled at Patrick Hyundai this Friday. I have to say that not only am I am beyond impressed with the thoroughness of the workmanship of EGM Automotive, but I’m glad to be working with an honest shop finally. Their atmosphere and staff is welcoming. Their pricing is fair and their customer service is bar none. I plan to continue to have my vehicle serviced at EGM Automotive from here on out.
Great customer service!!Needed my tire repaired right away (found 2 diff nails in it). Manny (owner) responded to my after hours text immediately. Russ (manager) called me next morning before 730 am to tell me to come right over, he could get it taken care. Will definately be going back for future car services.
EGM was able to get me scheduled very quickly. I dropped my truck off first thing in the morning and picked it up in later the same day. Everyone I spoke to and worked with were all very courteous and professional. I would recommend EGM for service!
We had a good experience taking our car to EGM. They fixed our wheel bearing quickly and inexpensively, and they gave us reasonable recommendations for future service. We didn't feel pressure to complete all service immediately, and they helped us come up with a realistic timeline to get the work done. We appreciated the great service provided.
Another amazing experience with EGM! Had Bob install a high performance lower motor mount for me. Feels amazing compared to stock. Couldn’t be any happier & the price was lower then anticipated.ServicesAuto engine tuning
No one outside of EGM has ever serviced my z28. I trust them better than I trust my family around my car.ServicesAuto power window repair, Oil change
Car was towed and they were able to look at it the following day and finished that afternoon. Clear and professional communication and process. We will continue to remain customers. Thank you all who work so
Very courteous, professional service with no pressure to get work done. I appreciate the shuttle service also.
This is an update to my original review. I now have taken 3 cars to EGM Automotive and I am still greatly satisfied with their service and customer service. My son will take his car soon also. *****I strongly recommend this auto repair service. This was my first time here and it was surprisingly clean from other shops I have been in and I was immediately greeted with a smile which I find also rare in this type of business. I had my brakes replaced and fluid flushed. From start to finish, it was a great experience and I will be using them as my preferred auto repair service moving forward!
Courteous, professional, and on-time, these guys should be on speed dial for any and all auto repair needs. They bent over backwards to accommodate my repair needs. Thanks guys. Keep up the great work.
Always courteous and helpful. I totally trust them with the care of my automobile.