Our Reviews
Rating Breakdown
5
561
4
20
3
18
2
5
1
3
NEW
EGM has done work on many different vehicles for me over the years! The are always fair and honest. I would recommend them to anyone.
NEW
Positive: Quality
I’ve been coming here for years. Started when I lived nearby and despite moving 20 miles away, still come because I trust the quality and professionalism. They’ve always done quality work, never try to push things that can wait, and know their customers by name. I’d recommend this business to anyone
NEW
Positive: Professionalism
NEW
Positive: Professionalism, Value
EGM Automotive has been a trusted source for repairs to my 2014 Nissan Versa. They are up front with their pricing and their service has always been excellent. I highly recommend them.
NEW
Positive: Punctuality, Quality, Value
EGM is the only shop I take my 1985 Corvette to when work is needed. Russ, service manager is friendly & honest. Never tries to sell you work that isn't needed. Manny the owner is also a good guy and honest. Prices are fair, work that is …More
NEW
Very kind and always helpful
Gets the work done on time
NEW
Positive: Professionalism, Punctuality, Quality, Value
This is the best car repair business in our area. I had been looking around for years and I’m happy to say that I finally found the car repair place that I can trust. I must add that the people are friendly and always go above and beyond to help me out.
NEW
Great experience! This was our first time in for routine maintenance on the van. The work was completed on time at a a fair price.
NEW
Repair to my vehicle went well. Quality service and Quality Management
NEW
Always have had excellent service by bringing 2 vehicles for maintenance and repairs to egm.
NEW
Great abd friendly staff. Happy with the work they had done on my ford escape!
NEW
I have an old car and want to hold onto it as long as possible. I am so glad that I found EGM Automotive. Their prices were fair with honest feedback, not an aggressive up-sell. I'm no longer panicked when I notice there is something wrong with my car because I know EGM Auto will take care of things.
NEW
NEW
I trust Egm implicitly! Manny and Russ have never tried to 'upsell' me when I'm in for an oil change or whatever. My car is 11 years old and they help me keep track of when I'm due for service, usually just an oil change, tire rotation. …More
NEW
I wish more businesses were run with professionalism and courtesy that is EGM Automotive. Thanks to Manny, Russ, and Randy as well as the techs.
NEW
I needed my a/c fixed before the hot days arrive. I put a post out on the Elk Grove Village Facebook Page and EGM was mentioned the most, so I gave them a try. When it comes to getting work done on my vehicle I want trust, honestly and …More
NEW
This place is awesome! They are fair and honest with the work they do. This shop is knowledgeable and honestly my go to whenever I have car issues. Customer service is A+- Manny and Russ go above and beyond to provide excellent service.
NEW
We have brought all 4 cars to EGM for everything from oil changes to brakes to problem visits. The owner takes the time to explain everything that needs to be done. Pricing is fair and honest. The customer service is top notch. Trustworthy shop that I recommend to everyone!
NEW
I have been bringing my vehicles to Manny and Russ for the past 8 years! Awesome work and great prices. Always going above and beyond when needed! I truly trust them especially as a female you don’t want to get taken advantage of. You have also have amazing techs!!!! If your thinking about coming their shop I 100% recommend it!!!
NEW
Update 4.23.2021 at 2:42PM: The store owner responded but did not disclose the full story. Anyways, let me add some - in simple words, there was a small amount of price change so I declined the work. But then they tried to do another small …More
NEW
NEW
Called the shop and spoke with Russ about getting my rear brakes changed and they were able to schedule me for next day service! I was able to drop my vehicle off and was offered to be taken to work nearby so that I was not wasting money on …More
NEW
Great experience, polite and personable staff.
Service: Steering & suspension repair
Positive: Professionalism, Quality, Value
Positive: Professionalism, Punctuality
Everyone was very friendly and they found the problem and fixed it fast. The car is running great. Thank you all.
Service: Auto engine diagnostic
Positive: Punctuality, Value
The service was super fast and the price was very reasonable. I highly recommend Russ and Manny for all your car needs.
Service: Steering & suspension repair
Positive: Professionalism, Punctuality, Quality
Great of repair matched the quality of people! I asked if they could walk me through the issues I was having with the car. They took me into the shop and explained the issues as well as options to take. Very thorough. They got my car back …More
This has been the most pleasant experience I’ve had getting service on my car. The customer service is outstanding and they have the most friendliest, knowledgeable and attentive staff. They’ve followed up with me every step of the way to …More
NEW
Took my vehicle there for a Complete Vehicle inspection and Oil change and all of the staff were very informative and honest! The mechanic Bob showed me a couple of cracks I had in the belts and that my rear brakes were down to 10%. The …More
NEW
I use to work for the owner years ago. I recently took my van to him for repairs. They are great guys. Honest with their work. Took their time to go over everything going on with my van since I had many issues going on at once. They were …More
Positive: Professionalism, Punctuality, Quality, Value
I have been bringing all my cars to EGM Automotive for years and they have always gone above and beyond! They are always truthful and provide a full explanation of what needs to be done and why. Manny, Russ and their team are great and I wouldn’t go anywhere else.
Services: Air & Cabin Filter, Engine repair, Electrical repair, Steering / Suspension, General repairs & maintenance, Check engine light diagnostic, Tires, Air conditioning, Interior vacuuming, A/c installation & repair, Battery, Wheel alignment, Transmission, Exhaust, Oil change, Brakes, Carburetor cleaning, Tuning, Electrical
Services: General repairs & maintenance, Brakes, Engine repair, Oil change
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Awesome service and extremely professional! I think I've found my forever-mechanic!
Services: Oil change, Brakes, Transmission
Positive: Professionalism, Punctuality, Quality, Value
I have been bringing all my cars to EGM Automotive for years and they have always gone above and beyond! They are always truthful and provide a full explanation of what needs to be done and why. Manny, Russ and their team are great and I wouldn’t go anywhere else.
Services: Steering / Suspension, General repairs & maintenance, Engine repair, Exhaust, Tires, Check engine light diagnostic, Electrical repair, Transmission, A/c installation & repair, Brakes, Oil change, Battery, Interior vacuuming, Wheel alignment, Electrical, Tuning, Air conditioning, Carburetor cleaning, Air & Cabin Filter
Services: Oil change, General repairs & maintenance, Brakes, Engine repair
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
I have been bringing all my cars to EGM Automotive for years and they have always gone above and beyond! They are always truthful and provide a full explanation of what needs to be done and why. Manny, Russ and their team are great and I wouldn’t go anywhere else.
Services: Air conditioning, Oil change, Engine repair, Carburetor cleaning, Electrical, Transmission, Air & Cabin Filter, Electrical repair, Check engine light diagnostic, General repairs & maintenance, Brakes, Tires, Steering / Suspension, Interior vacuuming, Battery, Wheel alignment, A/c installation & repair, Tuning, Exhaust
Services: General repairs & maintenance, Engine repair, Brakes, Oil change
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
I have been bringing all my cars to EGM Automotive for years and they have always gone above and beyond! They are always truthful and provide a full explanation of what needs to be done and why. Manny, Russ and their team are great and I wouldn’t go anywhere else.
Services: Steering / Suspension, Interior vacuuming, Brakes, Electrical repair, Air & Cabin Filter, Transmission, Air conditioning, Oil change, Electrical, Tuning, Exhaust, Carburetor cleaning, Engine repair, Tires, A/c installation & repair, Check engine light diagnostic, General repairs & maintenance, Battery, Wheel alignment
Services: Engine repair, Oil change, General repairs & maintenance, Brakes
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality
Good customer service, appreciate the follow up
Service: Brakes
Positive: Professionalism, Punctuality, Quality, Value
Awesome service and extremely professional! I think I've found my forever-mechanic!
Services: Transmission, Brakes, Oil change
Positive: Professionalism, Punctuality, Quality, Value
Friendly and experienced staff. Efficient service and highly recommended.
Service: Oil change
Positive: Professionalism, Punctuality, Quality, Value
I am so happy with the service they provided! Everyone was extremely helpful and kind. I worked with Manny and he was top notch...will never go anywhere else! Thanks so much for everything!
Service: Exhaust
Positive: Professionalism, Punctuality, Quality, Value
I have been bringing all my cars to EGM Automotive for years and they have always gone above and beyond! They are always truthful and provide a full explanation of what needs to be done and why. Manny, Russ and their team are great and I wouldn’t go anywhere else.
Services: Air & Cabin Filter, Air conditioning, Carburetor cleaning, Tuning, Interior vacuuming, Electrical, Wheel alignment, Battery, Brakes, Oil change, Electrical repair, Check engine light diagnostic, Tires, A/c installation & repair, Transmission, Engine repair, Exhaust, General repairs & maintenance, Steering / Suspension
Positive: Professionalism, Punctuality, Quality, Value
This team goes above and beyond to take care of their customers by providing personalized, honest service. I wouldn’t hesitate to recommend Russ, Bobby, Manny and the rest of the crew. If you’re looking for reliable service at a fair price, check out EGM!
Services: Air & Cabin Filter, Battery, Brakes, Oil change, Tires, General repairs & maintenance
Services: Engine repair, Oil change, Brakes, General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
I have been bringing all my cars to EGM Automotive for years and they have always gone above and beyond! They are always truthful and provide a full explanation of what needs to be done and why. Manny, Russ and their team are great and I wouldn’t go anywhere else.
Services: Wheel alignment, Electrical, Oil change, Air conditioning, Carburetor cleaning, Engine repair, Tuning, Exhaust, Steering / Suspension, Interior vacuuming, General repairs & maintenance, Brakes, A/c installation & repair, Check engine light diagnostic, Tires, Electrical repair, Transmission, Battery, Air & Cabin Filter
Positive: Professionalism, Punctuality, Quality, Value
This team goes above and beyond to take care of their customers by providing personalized, honest service. I wouldn’t hesitate to recommend Russ, Bobby, Manny and the rest of the crew. If you’re looking for reliable service at a fair price, check out EGM!
Services: Oil change, General repairs & maintenance, Brakes, Tires, Battery, Air & Cabin Filter
Services: General repairs & maintenance, Brakes, Oil change, Engine repair
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Awesome service and extremely professional! I think I've found my forever-mechanic!
Services: Oil change, Transmission, Brakes
Positive: Professionalism, Punctuality, Quality, Value
I have been bringing all my cars to EGM Automotive for years and they have always gone above and beyond! They are always truthful and provide a full explanation of what needs to be done and why. Manny, Russ and their team are great and I wouldn’t go anywhere else.
Services: Electrical, Tuning, Engine repair, Electrical repair, Check engine light diagnostic, A/c installation & repair, General repairs & maintenance, Air conditioning, Steering / Suspension, Tires, Wheel alignment, Battery, Brakes, Exhaust, Interior vacuuming, Carburetor cleaning, Transmission, Air & Cabin Filter, Oil change
Positive: Professionalism, Punctuality, Quality, Value
This team goes above and beyond to take care of their customers by providing personalized, honest service. I wouldn’t hesitate to recommend Russ, Bobby, Manny and the rest of the crew. If you’re looking for reliable service at a fair price, check out EGM!
Services: General repairs & maintenance, Tires, Battery, Brakes, Air & Cabin Filter, Oil change
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality
Good customer service, appreciate the follow up
Positive: Professionalism, Punctuality, Quality, Value
Awesome service and extremely professional! I think I've found my forever-mechanic!
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Friendly and experienced staff. Efficient service and highly recommended.
Always dependable, courteous and knowledgeable, Manny, Russ and crew are treasures in the repair business. I have absolute faith, when I bring my car in that it will be repaired at a reasonable price, in a reasonable time and done to my satisfaction.
Positive: Professionalism, Quality, Value
My car was diagnosed quickly and I received very professional feedback. All team is very warm-hearted and explained to me patiently. I Will definitely recommend EGM to my friends and visit again. :)
Positive: Professionalism, Punctuality, Quality, Value
I have been bringing all my cars to EGM Automotive for years and they have always gone above and beyond! They are always truthful and provide a full explanation of what needs to be done and why. Manny, Russ and their team are great and I wouldn’t go anywhere else.
Services: Oil change, Transmission, Carburetor cleaning, Air & Cabin Filter, Interior vacuuming, Exhaust, Brakes, Battery, Wheel alignment, Steering / Suspension, Air conditioning, General repairs & maintenance, Tires, A/c installation & repair, Electrical repair, Check engine light diagnostic, Engine repair, Tuning, Electrical