Our Reviews
Rating Breakdown
5
1136
4
36
3
18
2
8
1
6
More
Excellent served inTranslated by Google・See original (French)
I had a few minor and major repairs done at this shop. Every time had a great experience. Very knowledgeable and professional staff.
I was out of town and Manny and Russ and, the awesome crew checked out my car, communicated, and had it ready when I returned. Couldn't imagine better service.Thanks guys!
Excellent job on my ram 1500, they fix air suspension and dashboard lights/codesStaff is very friendly
Staff at EGM were upfront and honest which is difficult to find these days. Repairs were completed on time and the cost was extremely reasonable. Highly recommend EGM for any type of service for your vehicle.ServicesAuto power window repair, General repairs & maintenance, Auto engine diagnostic, Service not listed
Russ went way out of his way to make sure my vehicle would come back in perfect working order, that is a straight steering wheel and wheel alignment! Please give Russ a thumbs up for his dedication for service. Thank you, Deborah Thomas
I was there for an oil change, first time customer. Everyone made me feel welcome. I am coming back to get my transmission fluid changed. Now I have a reliable mechanic!
The team at E.G.M. took great care of me and my vehicle, my car had broken down, I had it towed in and they fixed it in a few days and even fixed some other problems I was having at a good price.Thanks again guys.
Even though I moved 20 miles away, I still come back. I trust them. They've always taken excellent care of my cars, been super accommodating, and keep complete records. Cannot recommend them highly enough.ServicesGeneral repairs & maintenance, Steering & suspension replacement, Auto maintenance, Auto brake replacement
I have been going to this service station for about 9 years now. My cars warranty just ended, and I needed an honest, reputable station for all my automotive needs.. I called triple AAA they told me about formerly Elk Grove Marathon. This is a TRIPLE AAA approved station. They EXCEED ALL EXPECTATIONS.RUSS! The LONG TIME (Plant😊) shop MANAGER and his right arm RANDY, a once, former, shop, business owner himself.These technicians are highly trained, skilled, with continued education, professionals like Rob and all the other techs.Leadership begins at the top! Obviously the owner Manny, of this long time establishment knows how to take care, treat his employees.They are loyal to him.I have referred many people here.And will go on doing so Thank you!!! Manny, Russ, Randy and to everyone atEGM Automotive!!!ServicesAuto windshield repair, Tires, General repairs & maintenance, Auto maintenance, Oil change
Manny and his team performed a vehicle inspection on my used car purchase. They provided me immediate feedback on any issues that needed to be addressed. Very professional and courteous service.ServicesVehicle safety inspection
A mechanic you can trust. Price is right. I’ll be a return customer. Very busy though, don’t expect your vehicle to be ready for pickup until the next day even with an appointment. Overall, very satisfied.ServicesTires, Electrical, Brakes
I'm about to go out of town. And, of course, the "Maintenance Required" light on my 2004 Toyota Camry decided to go on. That being said, if I could give EGM Automotive a 10 star rating, I would. All because they checked my fluids, tire pressure & reset the gauge light on very short notice. Love their top-shelf service.
Our car got towed to EGM automotive. They were great! The service was wonderful. The communication was great with phone calls and texts. We are very happy with their work.ServicesBattery
EGM Automotive are professional, service oriented, and fair. I have used them for close to 10 years. I am always satisfied with their work, and they'll even give you a ride!ServicesAir & cabin filter replacement, Oil change
Knowledgeable and thorough. Appreciate local shuttle service
Always pleased with the work performed and the staff at egm.ServicesVehicle Inspection
My car was repaired quickly and is running like new. Thank you!
Second time here and plan to be a repeat customer. Service was great and was informed of all work that needed to be done.
My check engine light was on and my back up camera wasn't working all the time I brought my car in it took longer than expected but I am totally satisfied with my experience
Nice to have an effortless experience with car repair. They quickly diagnosed the problem, gave me a quote, ordered the parts and scheduled the service.ServicesSteering & suspension repair
Good communication and follow up with me for when my car would be ready. They are a busy shop which normally means they do good work. In my case this was true.
I work on my own car but I can not do it all, I use EGM when the work is over my head because they have awesome ratings and because of there great service and work ethic! Thanks EGM for getting my car fixed and back to me within a day or two.ServicesEngine repair
Excellent service! They we able to help me out, last minute, with a new battery install the day before a holiday weekend. Without their kind and fast service, I would've been stranded at home for the Christmas weekend. Thank u so much!ServicesElectrical repair
EGM performed a oil change and radiator flush. As always the work was done on time and at a fair price. I would suggest anyone looking for a mechanic to stop by EGM and speak with them.ServicesVehicle Inspection, Oil change
On behalf of my elderly father I would like to say thank you to Randy and the team. They were wonderful from start to finish. If you are looking for a great automotive repair place I’d recommend them.ServicesGeneral repairs & maintenance
I had a flat and needed help asap. EGM was closest to me at the time and I'm so happy they were! I got my car to them and they quickly and professionally helped me, even without appointment. I will be going back for sure!ServicesTires
EGM did a great job!! Fixed my car the same day it was towed!! Back on the road!! Russ, Manny, Randy and all the mechanics do top notch work!! EGM is my go to Automotive Repair shop!!ServicesTransmission repair, Oil change
Randy and Manny were super helpful they located the problem in my car and fixed it fast. I went there to have work done on my AC and the service I received was excellent. Thank you guys for the great customer service and service🙌🏼ServicesElectrical
Ever since I started driving my dad's been my mechanic. The few times I've had to go elsewhere, I've really never had a good experience.That being said, you can imagine how frustrated I felt when my car died and my dad was out of town. I checked a few reviews around the area and reluctantly had my car towed to EGM.To my surprise, they diagnosed it and fixed it within a couple days. After a few months, the part they put in wound up going bad. Rather than arguing with me about it or telling me it's somehow my fault (as has happened at a couple other places I've been to) they honored their warranty and had a new one put in the same day, and now the car is working great.In these times where it seems like everyone is out to lie and cheat their way to an extra buck, it's nice to find a place where people are honest and actually care about their customers.
Very trustworthy, professional place to get your car serviced.
Love these guys. They are honest and do reliable work, recommend them to anyone in the area.
(Translated by Google) Excellent served in(Original)Exlent servi en
My go-to mechanic for all things big and small
Positive: Professionalism, Punctuality, Quality, ValueEGM is the only place I trust my 16year old car with. Customer Service is excellent as is the actual service to the car.Manny, Russ and Randy go above and beyond. Highly recommend.Services: Auto maintenance, Auto engine diagnostic, Electrical repair
This shop is highly recommended and I can see why. They are personable, friendly and very busy and they do great work! They did about $ 2500. in major repairs and worked with my warranty company to get approval for repairs and file the claims for reimbursement. i will definitely go back to them for all my automotive needs very simply because they are good, and I trust them! Trust is huge in this industry and if you find a shop that does good work and you feel you can trust them, you have to support them! They are great guys, very easy to work with and defiantly trustworthy.Services: Steering & suspension repair, Oil change, Electrical repair, General repairs & maintenance, Battery
Comforting to have the guys at EGMAutomotive look over my wife's vehicle and keep it in good working order.
As a woman I need someone trustworthy and I found that with Russ, Randy, Manny and the mechanics. Keep up the good work.
Great service! Was able to get my brakes fixed in 1 day. We will be coming back!