Our Reviews


Average User Rating

4.89 / 5

Rating Breakdown

5
633
4
17
3
18
2
5
1
1

May 4, 2021
5 months ago
NEW I trust Egm implicitly! Manny and Russ have never tried to 'upsell' me when I'm in for an oil change or whatever. My car is 11 years old and they help me keep track of when I'm due for service, usually just an oil change, tire rotation. …More

May 3, 2021
5 months ago
NEW I wish more businesses were run with professionalism and courtesy that is EGM Automotive. Thanks to Manny, Russ, and Randy as well as the techs.

May 1, 2021
5 months ago
NEW I needed my a/c fixed before the hot days arrive. I put a post out on the Elk Grove Village Facebook Page and EGM was mentioned the most, so I gave them a try. When it comes to getting work done on my vehicle I want trust, honestly and …More

Apr 30, 2021
5 months ago
NEW This place is awesome! They are fair and honest with the work they do. This shop is knowledgeable and honestly my go to whenever I have car issues. Customer service is A+- Manny and Russ go above and beyond to provide excellent service.

Apr 28, 2021
5 months ago
NEW We have brought all 4 cars to EGM for everything from oil changes to brakes to problem visits. The owner takes the time to explain everything that needs to be done. Pricing is fair and honest. The customer service is top notch. Trustworthy shop that I recommend to everyone!

Apr 26, 2021
6 months ago
NEW I have been bringing my vehicles to Manny and Russ for the past 8 years! Awesome work and great prices. Always going above and beyond when needed! I truly trust them especially as a female you don’t want to get taken advantage of. You have also have amazing techs!!!! If your thinking about coming their shop I 100% recommend it!!!

Apr 24, 2021
6 months ago
NEW Update 4.23.2021 at 2:42PM: The store owner responded but did not disclose the full story. Anyways, let me add some - in simple words, there was a small amount of price change so I declined the work. But then they tried to do another small …More

Apr 22, 2021
6 months ago
NEW

Apr 21, 2021
6 months ago
NEW Called the shop and spoke with Russ about getting my rear brakes changed and they were able to schedule me for next day service! I was able to drop my vehicle off and was offered to be taken to work nearby so that I was not wasting money on …More

Apr 17, 2021
6 months ago
NEW Great experience, polite and personable staff.

Apr 13, 2021
6 months ago
Positive: Professionalism, Punctuality Everyone was very friendly and they found the problem and fixed it fast. The car is running great. Thank you all. Service: Check engine light diagnostic

Apr 10, 2021
6 months ago
NEW Took my vehicle there for a Complete Vehicle inspection and Oil change and all of the staff were very informative and honest! The mechanic Bob showed me a couple of cracks I had in the belts and that my rear brakes were down to 10%. The …More

Apr 9, 2021
6 months ago
NEW I use to work for the owner years ago. I recently took my van to him for repairs. They are great guys. Honest with their work. Took their time to go over everything going on with my van since I had many issues going on at once. They were …More

Apr 9, 2021
6 months ago
NEW

Apr 9, 2021
6 months ago
NEW Everyone at EGM auto was awesome!! I had a few things that I had let go for a while that all needed to be repaired at once, and they were able to make the whole process smooth. After being told by the dealership a couple major things …More

Apr 7, 2021
6 months ago
NEW Great customer service and fast with the repairs.

Apr 3, 2021
6 months ago
NEW This has been the most pleasant experience I’ve had getting service on my car. The customer service is outstanding and they have the most friendliest, knowledgeable and attentive staff. They’ve followed up with me every step of the way to …More

Mar 27, 2021
6 months ago
NEW We HIGHLY recommend EGM Automotive! We brought our Dodge Caravan to the local dealership for service recently and they took 3 days to provide a diagnosis. Additionally, they quoted $3,700 in repairs. The entire experience was brutal so we …More

Mar 27, 2021
6 months ago
NEW Positive: Professionalism, Punctuality, Quality, Value My car recently needed a repair, replacement actually, to my right, front sway bar. When visiting EGM in person to schedule the fix, I was courteously greeted by Russ, the manager, who gave me a reasonable estimate and worked with me to …More

Mar 27, 2021
6 months ago
NEW Positive: Professionalism, Punctuality Everyone was very friendly and they found the problem and fixed it fast. The car is running great. Thank you all.

Mar 27, 2021
6 months ago
NEW Positive: Professionalism, Punctuality, Quality Great of repair matched the quality of people! I asked if they could walk me through the issues I was having with the car. They took me into the shop and explained the issues as well as options to take. Very thorough. They got my car back …More

Mar 23, 2021
7 months ago
Positive: Professionalism, Punctuality Everyone was very friendly and they found the problem and fixed it fast. The car is running great. Thank you all.

Mar 23, 2021
7 months ago
Positive: Professionalism, Punctuality, Quality Great of repair matched the quality of people! I asked if they could walk me through the issues I was having with the car. They took me into the shop and explained the issues as well as options to take. Very thorough. They got my car back …More

Mar 21, 2021
7 months ago
Services: Wheel alignment, Tires, Brakes Positive: Professionalism, Punctuality

Mar 19, 2021
7 months ago
Positive: Professionalism, Punctuality, Quality, Value Coming here for years GREAT GUYS. Always get my vehicle in and work is done when on time. Prices are fair. Great job to all. Services: Air & Cabin Filter, Oil change, Brakes

Mar 17, 2021
7 months ago
Services: Brakes, Wheel alignment, Tires Positive: Professionalism, Punctuality

Mar 17, 2021
7 months ago
Positive: Value Great service great employees Services: Battery, Air conditioning, Tires, Air & Cabin Filter, Oil change

Mar 17, 2021
7 months ago
Positive: Professionalism, Punctuality, Quality, Value Coming here for years GREAT GUYS. Always get my vehicle in and work is done when on time. Prices are fair. Great job to all. Services: Brakes, Oil change, Air & Cabin Filter

Mar 17, 2021
7 months ago
Positive: Value Great service great employees Services: Battery, Oil change, Air & Cabin Filter, Tires, Air conditioning

Mar 15, 2021
7 months ago
Services: Brakes, Tires, Wheel alignment Positive: Professionalism, Punctuality

Nov 13, 2020
11 months ago
Positive: Professionalism, Punctuality, Quality, Value I am so happy with the service they provided! Everyone was extremely helpful and kind. I worked with Manny and he was top notch...will never go anywhere else! Thanks so much for everything! Service: Exhaust

Nov 13, 2020
11 months ago
Positive: Professionalism, Punctuality, Quality, Value I have been bringing all my cars to EGM Automotive for years and they have always gone above and beyond! They are always truthful and provide a full explanation of what needs to be done and why. Manny, Russ and their team are great and I wouldn’t go anywhere else. Services: Air & Cabin Filter, Air conditioning, Carburetor cleaning, Tuning, Interior vacuuming, Electrical, Wheel alignment, Battery, Brakes, Oil change, Electrical repair, Check engine light diagnostic, Tires, A/c installation & repair, Transmission, Engine repair, Exhaust, General repairs & maintenance, Steering / Suspension

Nov 13, 2020
11 months ago
Positive: Professionalism, Punctuality, Quality, Value This team goes above and beyond to take care of their customers by providing personalized, honest service. I wouldn’t hesitate to recommend Russ, Bobby, Manny and the rest of the crew. If you’re looking for reliable service at a fair price, check out EGM! Services: Air & Cabin Filter, Battery, Brakes, Oil change, Tires, General repairs & maintenance

Nov 10, 2020
11 months ago
Services: Engine repair, Oil change, Brakes, General repairs & maintenance Positive: Professionalism, Punctuality, Quality, Value

Nov 10, 2020
11 months ago
Positive: Professionalism, Punctuality, Quality, Value I have been bringing all my cars to EGM Automotive for years and they have always gone above and beyond! They are always truthful and provide a full explanation of what needs to be done and why. Manny, Russ and their team are great and I wouldn’t go anywhere else. Services: Wheel alignment, Electrical, Oil change, Air conditioning, Carburetor cleaning, Engine repair, Tuning, Exhaust, Steering / Suspension, Interior vacuuming, General repairs & maintenance, Brakes, A/c installation & repair, Check engine light diagnostic, Tires, Electrical repair, Transmission, Battery, Air & Cabin Filter

Nov 10, 2020
11 months ago
Positive: Professionalism, Punctuality, Quality, Value This team goes above and beyond to take care of their customers by providing personalized, honest service. I wouldn’t hesitate to recommend Russ, Bobby, Manny and the rest of the crew. If you’re looking for reliable service at a fair price, check out EGM! Services: Oil change, General repairs & maintenance, Brakes, Tires, Battery, Air & Cabin Filter

Nov 5, 2020
11 months ago
Services: General repairs & maintenance, Brakes, Oil change, Engine repair Positive: Professionalism, Punctuality, Quality, Value

Nov 5, 2020
11 months ago
Positive: Professionalism, Punctuality, Quality, Value Awesome service and extremely professional! I think I've found my forever-mechanic! Services: Oil change, Transmission, Brakes

Nov 5, 2020
11 months ago
Positive: Professionalism, Punctuality, Quality, Value I have been bringing all my cars to EGM Automotive for years and they have always gone above and beyond! They are always truthful and provide a full explanation of what needs to be done and why. Manny, Russ and their team are great and I wouldn’t go anywhere else. Services: Electrical, Tuning, Engine repair, Electrical repair, Check engine light diagnostic, A/c installation & repair, General repairs & maintenance, Air conditioning, Steering / Suspension, Tires, Wheel alignment, Battery, Brakes, Exhaust, Interior vacuuming, Carburetor cleaning, Transmission, Air & Cabin Filter, Oil change

Nov 5, 2020
11 months ago
Positive: Professionalism, Punctuality, Quality, Value This team goes above and beyond to take care of their customers by providing personalized, honest service. I wouldn’t hesitate to recommend Russ, Bobby, Manny and the rest of the crew. If you’re looking for reliable service at a fair price, check out EGM! Services: General repairs & maintenance, Tires, Battery, Brakes, Air & Cabin Filter, Oil change

Nov 5, 2020
11 months ago
Positive: Professionalism, Punctuality, Quality, Value

Nov 4, 2020
11 months ago
Positive: Professionalism, Quality Good customer service, appreciate the follow up

Nov 3, 2020
11 months ago
Positive: Professionalism, Punctuality, Quality, Value Awesome service and extremely professional! I think I've found my forever-mechanic!

Nov 2, 2020
11 months ago
Positive: Professionalism, Punctuality, Quality, Value

Nov 2, 2020
11 months ago
Positive: Professionalism, Punctuality, Quality, Value Friendly and experienced staff. Efficient service and highly recommended.

Nov 2, 2020
11 months ago
Always dependable, courteous and knowledgeable, Manny, Russ and crew are treasures in the repair business. I have absolute faith, when I bring my car in that it will be repaired at a reasonable price, in a reasonable time and done to my satisfaction.

Nov 2, 2020
11 months ago
Positive: Professionalism, Quality, Value My car was diagnosed quickly and I received very professional feedback. All team is very warm-hearted and explained to me patiently. I Will definitely recommend EGM to my friends and visit again. :)

Oct 31, 2020
11 months ago
Positive: Professionalism, Punctuality, Quality, Value I have been bringing all my cars to EGM Automotive for years and they have always gone above and beyond! They are always truthful and provide a full explanation of what needs to be done and why. Manny, Russ and their team are great and I wouldn’t go anywhere else. Services: Oil change, Transmission, Carburetor cleaning, Air & Cabin Filter, Interior vacuuming, Exhaust, Brakes, Battery, Wheel alignment, Steering / Suspension, Air conditioning, General repairs & maintenance, Tires, A/c installation & repair, Electrical repair, Check engine light diagnostic, Engine repair, Tuning, Electrical

Oct 31, 2020
11 months ago
Positive: Professionalism, Punctuality, Quality, Value This team goes above and beyond to take care of their customers by providing personalized, honest service. I wouldn’t hesitate to recommend Russ, Bobby, Manny and the rest of the crew. If you’re looking for reliable service at a fair price, check out EGM! Services: Oil change, Air & Cabin Filter, Brakes, Battery, General repairs & maintenance, Tires

Oct 31, 2020
11 months ago
Positive: Professionalism, Quality, Value These guys were amazing. They listened to my concerns and made sure they took care if everything I asked about. The prices were fantastic. And they worked very quickly. I’ll definitely be using them from now on. Services: General repairs & maintenance, Wheel alignment

Oct 30, 2020
11 months ago

Oct 30, 2020
11 months ago

Oct 30, 2020
11 months ago

Oct 30, 2020
11 months ago

Oct 30, 2020
11 months ago

Oct 26, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value I have been bringing all my cars to EGM Automotive for years and they have always gone above and beyond! They are always truthful and provide a full explanation of what needs to be done and why. Manny, Russ and their team are great and I wouldn’t go anywhere else.

Oct 21, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Great customer service and very detail oriented. Russ and Manny called through the entire process to provide updates. Waiting room is very inviting. The only place I’d take my car. Highly recommend!!! Services: Air & Cabin Filter, General repairs & maintenance, Check engine light diagnostic, Oil change

Oct 21, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value This team goes above and beyond to take care of their customers by providing personalized, honest service. I wouldn’t hesitate to recommend Russ, Bobby, Manny and the rest of the crew. If you’re looking for reliable service at a fair price, check out EGM! Services: Tires, General repairs & maintenance, Air & Cabin Filter, Oil change, Brakes, Battery

Oct 21, 2020
1 year ago

Oct 21, 2020
1 year ago