Our Reviews
Rating Breakdown
5
951
4
29
3
18
2
8
1
5
Went here because they're literally 4 minutes away from my work when I had a big nail in my tire and needed it patched. It was only $35 bucks and I think I was there less than 30 minutes, which was impressive because they appear to be quite busy. I just got my oil changed there, again the service was quick and they are super nice guys. Being able to set the appointment up online was great also. I am going back there in a few weeks to get my brakes done and they even have a shuttle service to take me back to work that day. Definitely go to this place for your car!!
Went to EGM on the recommendation of a long time customer. I wasn't disappointed. My brakes had been grinding and I knew I had to get them taken care of. Manny and his crew were so accommodating and even drove me home and picked me up after the work was done.Before beginning work, they called to explain the extent of repairs needed and said I didn't need any major work. Very pleased with the honesty, work, price and follow up after the repair. Will be a long time client.
I originally came upon EGM Automotive as a neighboring business to mine back in October of 2022. I was advertising for an event we were organizing to benefit WINGS. When I came into the shop to inquire, Randy introduced me to the owner, Manny. I asked him for help with getting the word out about the event on his leaderboard at the corner of Devon & Rohlwing – he didn’t hesitate. I recently realized the convenience of having my vehicle serviced so close to work and decided to do the next oil change there. With the oil change came a free full vehicle inspection to which Manny informed me that my there was premature leaking of my rear wheel shocks, causing those tires to wear unevenly. I told him that I was pretty disappointed to hear that as I literally dropped several thousand dollars at the dealership just a month or so prior with no news of this issue from them. Manny suspected that this could be warranty work and went above and beyond for me by calling the dealership to confirm that it was in fact work still covered by warranty (saving me over $800!) . I have that appointment scheduled at Patrick Hyundai this Friday. I have to say that not only am I am beyond impressed with the thoroughness of the workmanship of EGM Automotive, but I’m glad to be working with an honest shop finally. Their atmosphere and staff is welcoming. Their pricing is fair and their customer service is bar none. I plan to continue to have my vehicle serviced at EGM Automotive from here on out.
If you're searching for professional, courteous and thorough auto service may I recommend EGM. My 01 Silverado needed a fuel pump replacement which was replaced in less than 2 days. I'm back on the road thanks to Randy and his top flight technicians. With the cost of new vehicles skyrocketing, keeping my 21 year old Chevy on the road is more important than ever.
Excellent customer service!Services: Wheel alignment, Brake service & repair
Positive: Professionalism, Punctuality, Quality, Value
I was in need of 4 new tires . I received top notch service at EGM Automotive
Honest people to do business with!Service: Oil change
Excellent service! Definetly will come back for any service my car needs!Service: General repairs & maintenance
Diagnosed check engine light problem and repair, oil change, tire repair. Fast friendly service. Answered all my questions, offered shuttle service to get me home and then picked me up when my car was repaired.I feel confident my car is safe and running well. I will continue to use EGM Automotive. Randy was very helpful and kept me informed along the way. Thanks!Services: Auto emissions testing, Auto engine diagnostic, Auto maintenance, Oil change
Been using EGM since I got my car a little over a year ago and I couldn’t be happier with their services! I dropped my car off for an oil change, air & cabin filter change, and tire rotation at 8am. I got a call at 10:45 that it was ready to be picked up. They made me aware that there was a slight pulling of the steering wheel due to the tire rotation and that it’ll go away and it went away completely later that day. Thank you soo much EGM !Services: Oil change, Air & cabin filter replacement, Tire rotations
EGM is our preferred mechanic shop. Always helpful and reliable. We have been taking our vehicles to them for years. We even arranged for them to inspect prospective vehicles we were considering buying. It is so very nice to have a trustworthy shop to deal with all our vehicle maintenance and repairs. Always considerate, they helped us with each issue as it arose.Services: Brakes, Vehicle safety inspection, Auto engine diagnostic, Electrical repair, Air & cabin filter replacement, Auto battery maintenance, Brake service & repair, Electrical, Auto maintenance, Oil change
Positive: Professionalism, Quality
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality, Value
Services: Oil change, Electrical
I recently visited EGM Automotive for the first time to repair my vehicle. Randy kept me informed throughout the repair process which I very much appreciated. They finished repairs within the time period I required. I will definitely return for future repairs and maintenance.
After having an absolutely terrible experience at a Mavis Tires, I had no idea what to do. Then I found myself at EGM and felt relieved almost instantly. Russ and the mechanic staff were able to fix the issues the other place caused with …More
Great experience, polite and personable staff.
Great customer service and fast with the repairs.
Phenomenal place. Phenomenal people. All around amazing!
Great place to get your car fixed
I always get first class service and was pleasantly surprised that the work was completed in one day!
Everyone was very friendly and they found the problem and fixed it fast. The car is running great. Thank you all.
Always have had excellent service by bringing 2 vehicles for maintenance and repairs to egm.
I went there since my wheel was loosing air and thank god they figured out my rim was cracked. Such amazing technicians.
All the employees are very pleasant an efficient.We are always satisfied with their work.They only recommend what needs to be serviced and have saved me money!!
Excellent customer care! Staff is kind, friendly and communication is top notch. Very easy to drop off vehicle after hours. I have confidence in this team.
I’ve been coming here for years. Started when I lived nearby and despite moving 20 miles away, still come because I trust the quality and professionalism. They’ve always done quality work, never try to push things that can wait, and know their customers by name. I’d recommend this business to anyone