Our Reviews
Rating Breakdown
5
1474
4
289
3
7
2
15
1
37
Everyone I interacted with was courteous and professional.
Took my 2018 540 here for oil change and inspection, the woman who helped me setup my appt was SUPER pleasant and very patient w answering my questions to make sure I understood everything. They got me in and out super fast, the technicians are very friendly and seemed very honest. Did not try to sell me anything!! I think I’ll be going back to this team for anything regarding my BMW! Sorry I didn’t catch anyone’s name but I will in the future!!
Altantic Autowerks has been servicing my Minis for the last seven years. I trust them implicitly. Good people, who put invest in their customer relationships and are craftsmen when it comes to servicing our vehicles.
I had a very good service visit to Eastern Autowerks. Not only was my car taken care of, but after talking to Randy, I always get an education on taking care of my BMW when Randy isn't there with me.
Great people, great service
Outstanding service !!!
Friendly and knowledgeable staff. Clean facilities. Reasonable prices
Great place for BMW maintenance and repairs! Dealer quality without dealer hassle and cost!!!!!
Update: no longer preferred. Compare prices elsewhere if you're looking at a repair.Quick appointment. Prompt turnaround for inspection, as promised. Clean waiting area.
This shop did a pre-purchase inspection for me and was very professional every step of the way. Thanks for your help! Good looking out 👊🏽
They figured out the clunking noise was my control arms. They replaced them with OEM parts, and now my car runs smooth again.
Best auto technicians in Hampton roads hands down. I wouldn’t take my vehicles or recommended anyone else. These guys truly live up to their 5 star rating.PositivePunctuality, Quality, Professionalism, ValueServicesTires, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Engine repair
Seems to be one of the only competent bmw shops in this area. I’ve only dealt with them buying parts but they always have what I need when literally no one else does.
These guys got me in ahead of schedule and got my truck finished before the date they gave me. Great service and the shop is super clean. Love IT
Dave, in the 20 plus years Autowerks I have been having you work on my cars has always been a positive experience. Also the support you have given to Tidewater BMWCCA has been fantastic. The early years were a lot of fun, the Tech Sessions and working with the Club for track events was a blast but changes happen. I appreciate you getting me back on the road in quick time as always.Thanks,BobServicesGeneral repairs & maintenance
I’ve been bringing my vehicles to Atlantic Auto for years. Always 5 star service, always affordable. Keep up the great work.ServicesVehicle Inspection, Battery, Oil change
These people are scam artist !! I was quoted $140 for a diagnosis and because my battery was dead they tried to charge me $550 for charging my battery and putting air in my tires they told me they couldn’t service my vehicle unless I paid $550 for them to charge my battery I told them I could come replace the battery and they refused me service and threatened to impound my vehicle I do not recommend this place to anyone
Great team of techs, has completed multiple critical coolant repairs on my ‘17 330i. Incredible value for better work than the dealership, and they check in on you regularly to guarantee the results of their work, will be my spot for the life of my Euro vehicles!
I have been dealing with Atlantic Autowerks for more than twenty years and have found them to be very honest and knowledgeable. I currently have a 3-series, a Z-4 and an X-3 and they keep them in excellent shape. Their rates are more than reasonable and they don’t try to sell you unnecessary parts or service...they just provide quality service at a fair price in a friendly manner. Who could ask for more. I wouldn’t go anywhere else.
Great service! Got me in and out quickly and much better communication than other BMW service centers! Anna did great a great job!
Atlantic Autowerks has serviced both both of my bmw s for several years now . They are trustworthy and don’t try to oversell . I feel very comfortable taking my vehicles to Atlantic Autowerks
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State inspection and replaced headlight lampServicesVehicle safety inspection
Outstanding Services as always.Services: Oil change, Steering & suspension repair
I'm a little disappointed that they needed to replace a brake light fixture that was installed by Atlantic Autowerks a year ago,
Great fair place for bmw services..and recommendations to follow up with CarLife Transmission..life saver for my 2005👍🏽🤞🏼
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great staff!!
Great place whose prices beat the dealer every time and the work is impeccable! Been going to them for over 10 years. Best BMW service in Virginia Beach!!
Had a Mini Cooper worked on bill was 3500 said they replaced the valve cover and a few other parts today I found out it still has the valve cover that was purchased for the car prior to me owning it it was sold from eBay seven years ago tracked previous buyer and they confirmed not to mention we have a receipt for it they acted like someone would take it off and throw it away and put an old seven year one on unbelievable if youUse this company make sure you get all your old parts back this will end up in court no doubt about it. We are now trying to confirm if the rest of the parts was replaced /work done. Update just found out they did not replace the crank seal between the crank seal repair and the valve cover the cost was close to 2k in parts and labor. Unfortunately We are going to courtNegativeQuality, ValueServicesEngine repair
A dealership said that it could cost me between $3000 & $5000 depending in what they found to repair my Mini Cooper.So I told them to have my car ready that I would pick it up.I took it to Atlantic Autowerks. Long story short.They were really very nice, said they would check it out and they fixed the problem for $550.Needless to say I have found my place to take my car for repairs. Atlantic Auto werks,Ltd. They are the best. Thanks again.ServicesGeneral repairs & maintenance
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Just before Labor Day we were on vacation on the OBX when the fuel pump in our E83 X3 died and left us stranded on the Saturday before we were planning to head home to Massachusetts. I called a variety of shops, but Atlantic Autowerks was the only one who said they could / would help us if we had the car towed to them. We had it towed in on Sunday and they evaluated it and ordered the needed parts on Monday. By Tuesday afternoon we were on our way home.I was really, really impressed by their professionalism and how they went out of their way to help us out. Than - out of the blue - I got a message from them a few weeks later to followup to be sure we were happy with their service. I've been in / around the auto business for decades, and this has been one of my best experiences dealing with a shop. I'll be using them in the future!PositivePunctuality, Quality, Professionalism, ValueServicesService not listed
Excellent work
Scott is super helpful!
Service: Engine repair
I have been using Atlantic Autowerks for years to perform work on my 2003 X5. I have always been impressed with the results, but more than that, I feel comfortable that they are not out to take advantage of me. Recently, my vehicle would start and just shut off. I had it towed to Atlantic Autowerks. They called soon afterwards and informed me that a clamp had come loose from the exhaust. They tighten it up and all was well. Total cost for the repair was zero! I was happily surprised. They could have charged me a diagnostic fee or who knows what else. I recommend them wholeheartedly for all your BMW maintenance.
They are just amazing. I’ve finally have found an auto repair shop I can trust. They don’t try to add unnecessary work added to your estimate. Great team and customer service for years now.
Service: General repairs & maintenancePositive: Punctuality