Our Reviews

Average User Rating

4.75 / 5

Rating Breakdown

271

Alex E.

Jan 6, 2021
2 weeks ago

Went to the Rick's Automotive last month for a diagnostic check since my headlights would randomly turn off periodically and my battery and engine light would flicker. It obviously appeared there was something wrong with my electrical system. I paid $175 for them to tell me I had no issues with my electrical system and that light going out must have been fluke. I asked them what battery level my car was and they had no idea even though that was one of the only things I had requested them to check for their $175 check. Now not even two weeks later my car still has the same electrical issues and now I'm $175 in the hole with no idea as to what is actually wrong with my car. I don't have any extra money to be throwing around and I feel like I was absolutely robbed. Also there was also some other issues with their team requesting that I replace my intake gasket kit which costs a lot in labor to do and they never put any notes as to why they thought that was needed to be done even though the representative kept insisting he put every single thing wrong with the car in the notes. So that was a little fishy too but besides not my main point here.

Sergio Millan

Jan 1, 2021
3 weeks ago

Trust worthy, always answer all my questions. Knowledgeable. Friendly.

Ixodid

Nov 15, 2020
2 months ago

Great service. Came in with the car and was done within minutes. The car was done the next day and when i picked it up, i was in and out in 5 minutes. Car works great. (NEW) They found a mystery electrical drain that kept killing my …More

Alex Forol

Oct 22, 2020
3 months ago

Eden Moyal

Sep 5, 2020
4 months ago

Darcy McCown

Sep 4, 2020
4 months ago

Fantastic service, friendly and knowledgeable. Explained every detail of the repairs. Fair and reasonable prices. Would recommend to everyone.

Joe L

Aug 26, 2020
4 months ago

Alejandra G.

Jul 30, 2020
5 months ago

Super friendly and honest pricing will definitely be going here for all my automotive beeds

Uchiha J.

Jul 24, 2020
6 months ago

Joel F.

Jul 17, 2020
6 months ago

My Lexus needed service, but I was fed up with the high prices of the dealership repair shop. Rick's shop is near my home, and is AAA recommended. So I brought my car there. Nice to deal with a more personal, smaller shop compared to a big dealership. Rick was very professional, and kept me informed by phone through the day about the progress. I had oil service and a full brake job done. All good. Thank you Rick and your mechanics!

Ike Park

Jul 3, 2020
6 months ago

The #1 factor I look at is a business I can TRUST with my vehicle. I saw the phenomenal reviews and I decided to take my chances with a local, …More

Ike Park

Jul 2, 2020
6 months ago

The #1 factor I look at is a business I can TRUST with my vehicle. I saw the phenomenal reviews and I decided to take my chances with a local, …More

Raven Valley

Jun 26, 2020
6 months ago

Positive: Quality Trustworthy mechanics who do a great job and go out their way to make sure your vehicle gets the service it should. Will always come here as long as I’m in the area! Will recommend others too! Hard to find honest mechanics like this these days.

Jed David

Jun 10, 2020
7 months ago

Andy J.

May 22, 2020
8 months ago

I needed my oil and brakes changed, including an overall diagnostics of my car so it can be ready for a long trip to northern california. I was greeted by Tim over the phone and in person, he was very professional and transparent in regards to what i needed to get done. No bullshit, straight to the point. I asked him to let me know if they find anything that needs to be addressed, which they considerately followed up by phone. And they hooked it up by rotating my tire for free. Overall, i am very happy with my experience at Rick's automotive. Definitely going to be my go to place from now on when my car needs some loving!

Alex Primo

May 21, 2020
8 months ago

I used to take my cars to other shops for maintenance, but since going to Rick’s Automotive I have not gone anywhere else. Rick and Tim are extremely friendly, and honest. I never feel like I am being taken advantage of and they are honest …More

Carol Corwen

Apr 26, 2020
8 months ago

Positive: Professionalism, Quality, Value

Brent Johnson

Apr 26, 2020
8 months ago

Service was outstanding and very reasonable cost.Definitely recommend.

Brent J.

Apr 21, 2020
9 months ago

Outstanding professional service replacing my water pump/thermostat...Cost was very reasonable.Definitely recommend.

amber retta

Apr 17, 2020
9 months ago

Positive: Professionalism, Punctuality, Quality, Value

NIVI-71 Racing

Mar 29, 2020
9 months ago

Iain Williams

Mar 13, 2020
10 months ago

Iain Williams

Mar 12, 2020
10 months ago

Rick's has been an amazing mechanic. From day one I knew they would be my go to. I had my alternator go bad on me and had to get it towed over. They finished not long before closing and Rick drove over to pick me up. When I went to pay I noticed like a dummy I had left my wallet at home and it was now after closing. I was embarrassed and felt bad but Rick actually lent me his car to go back for my wallet while he started to close up. A lot of other shops might do great work as well but Rick earned a loyal customer that day. There's cheaper places out there but you get what you pay for and for the level of quality service they put Rick's can't be beat. I've never felt like they pushed anything on me and they are always upfront about what I should get done and what can wait. Tim is always friendly as well. TL;DR. Rick Tim and the rest of the team are awesome. Highly recommend.

Steve Kemper

Mar 9, 2020
10 months ago

Josh Lee

Mar 6, 2020
10 months ago

Zachary Tomaszewski

Mar 6, 2020
10 months ago

Joan Curtis

Mar 5, 2020
10 months ago

Karrie Alfaro

Mar 5, 2020
10 months ago

Justin C.

Feb 20, 2020
11 months ago

These guys are awesome. Father and son ran shop, no bullshit storylines, laid back with confidence. I came in with a starter issue they got the starter the next day,the starter did come in later, so they told me the truth, couple hours later my car was ready. Definitely going back if I have any other car problems.

Mike Broudy

Feb 14, 2020
11 months ago

Positive: Professionalism, Quality, Value I had recently taken my Subaru into my local Subaru dealer for an oil change and inspection. They were recommending that I replace my head gasket as the engine was leaking. I came to Rick's for a second opinion and inspection as part of a claim process as my car was still under third-party warranty. Tim and the team inspected the items I mentioned and steam-cleaned the area where it was leaking to get a better look. With the clean on the engine head they didn't see any damage or leakage occurring and indicated that the car looked fine mechanically. I am so glad I brought the car in for a second opinion before requesting unnecessary repairs or potentially paying out of pocket. Tim even only charged me only for the steam clean and not the inspection/claim process which lowered my total a bit. Highly recommend !!!

Peter Coopersmith

Feb 13, 2020
11 months ago

Great place for auto repairs. They know there stuff and know how treat customers. Costs are about the same as dealerships. …More

Peter Coopersmith

Feb 3, 2020
11 months ago

- Great place for auto repairs. They know there stuff and know how treat customers. Costs are about the same as dealerships. UPDATE Feb. 2020. They continue to do a great job on our autos.

Adam Koger

Jan 25, 2020
11 months ago

Great place go and get the job done and done right the first time. Your paying for quality work and great customer service.

mark peterson

Jan 24, 2020
1 year ago

Rick and Tim were great to work with. I was an out-of-state buyer of a diesel truck and they did a full diagnostic as well as send me a report for a reasonable price. Very knowledgeable and very good customer service from Tim. I would recommend to anyone.

Monique Emmons

Dec 20, 2019
1 year ago