Our Reviews
Rating Breakdown
5
479
4
14
3
4
2
2
1
16
I had a issue with my tire that another shop was unable to resolve. They found the problem and was very affordable. I was seen without a appointment
New to Land O Lakes area and needed a diagnosis of electrical system. Very quick service, honest. Will be my new local Auto shop!
The service is wonderful. They always see me on time. Their work is exceptional. Have been using them for a long time and I will continue to use them !
My heat shield started coming off while I was on the highway and was dragging on the ground I got off the high way I was over an hour away from home after asking 2 other places to please help and I was turned away I found them I was in and out in less than 30 min and everyone was so nice . Thank you for being the only ones to help me that day I appreciate it!!! I deff would recommend this place to anyone!
Well what can I say about the people at Willlow bend auto all I can say is Larry is the man he communicate to very very well about every little thing he has to do n need to do I haven’t ran into any problem with them they been very very gd to me n all three of my vehicle He the only mechanic I trust to fix any problem I have he always very honest with me about everything he need and have to do to get it back on the road safe willow bend auto have my services for life as long is Larry is there because he the man I will follow him were ever he goes just like my barber 😁
Excellent customer service (Linda was great) and quickly and accurately diagnosed and fixed my tire…thanks for fitting me in to your busy schedule with little warning!
Linda was very welcoming and professional. They have a nice, comfortable waiting room with coffee and water. Great service. I will definitely return.
Our whole family has been using Willow Bend Automotive for as long as I can remember. They always provide great fast and friendly service
Top quality service at great prices. We have used Willow Bend Auto for years and would recommend them strongly
As always Willow Bend got me in even tho- super busy and helped us with our tire troubles! Always with happy faces and great service!! Appreciate it!!
Very pleasant experience. Kind and genuine so glad I found a local automotive service garage. I'm new to the area and tired of doing my own work, rather be golfing. They are my new shop.
Willow Bend has great customer service, fair pricing and was easy to work with. I will definitely be back for future service.
The owner Donnie went out of his way to make sure I got my car asap. He even opened on a Saturday so I could pick it up. Highly recommend!
Great service overall, workers are very friendly and communication is ideal. They are fast and thorough, only place i would trust to touch my car.
I got an email quote for the tires I wanted. The tires were ordered and I scheduled an appointment for installation. Very efficient and an overall great experience.
Excellent customer experience with the employees in the office, both front desk and office behind counter. Fast service and very informative in providing the right service needed for my car. I would recommend them.
These guys are the best there is. From oil changes, tires, transmissions. We’ve depended on them for everything, you won’t beat their prices or their customer service. Bob and Cindy are a class act not equaled in the business.
Top Notch Service, One thing is for sure, you will get the truth. You may not like the truth, but you will get it. Their prices are under competitions. I have been using them for a few years now and have never seen better mechanics. You know that old saying; When you find a Great Mechanic, Stay with him!
Critical: Professionalism, QualityI had a check engine light and I scheduled an appt online. The receptionist in the front Linda asked how she could help me. I told her I had an appt and she said okay. She checked and said she could not find me. I explained to her I made the appt through their site and she made a face. She continued to say did you speak to someone here, I told her no I made the appt online. She asked for my car information and I proceeded to her the information, then she said sorry I cant understand you, I have mask deficiency. I was stunned to hear that because I wear a mask because I'm pregnant. I didn't know what to say and left. I then got a call from Larry who checked my car, he explained my car needed a purge valve and it would be 376. I asked if I could look for the part myself to save money and he agreed. After researching I could not find the part due to it being discontinued. I called the store and Linda picked up and I asked her if she tell Larry that I will pick up my car instead. Linda then told me she was sorry for the way she acted, she was not having a good morning. I told her I appreciate her apology. While I appreciate the apology, it does not give her the right to treat customers bad because she is not having a good day.
Linda is such a sweet heart. I work at the Pizza Hut next door as a delivery driver and my tire was bubbling and she was so kind helping me out! I’m 18 and cars can be very confusing, and a lot of car places overcharge since I am so young and don’t know any better. They were honest and very quick to help me!
Love this place. I dropped my car off and a short while later I got a call detailing the repairs my car needed, including the exact amount of padding left on my brakes. The price was very fair and the service was excellent.
The work was exceptional and the customer service was the best I have seen in years. Special thanks to Jason and the team.I would definitely recommend Willow Bend Automotive for automotive repairs. They take great care and pride in their workmanship.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Always do a great job. Honest, great service and professional. Have been going to Willow Bend for 15+ years. They work on all three of vehicles including most warranty repairs.
On my way out of town I realized a nail in my tire and stopped by Willow Bend. They took my car on the spot, fixed the tire and I was on the road in less than an hour! I love their consistent, pleasant, quality service.
Linda and Larry are the best. I totally trust them with my car. They never try to sell me anything I don’t need unlike the dealership. I know that I can depend on them. I highly recommend Willow Bend Auto.
This place is great, the staff is very friendly and professional. I have been taking my kid's cars here over the years. This week they patched 2 tires on my truck. They had me out of there in about 45 minutes. I am going to continue to visit this place for maintenance and repairs.
I asked for an evaluation of my 04 Expedition regarding lack of power related to the engine. Unfortunately, the work needed was a greater cost than the value of the vehicle.I appreciate the honest feedback. This repair shop puts the customer’s interest where it should be.
It was my first time coming to Willow Bend Automotive via a recommendation. I was pleased with the customer care and service of my truck. I will come here anytime I have a problem and will also recommend this company to others.
I highly recommend Willow Bend Automotive! They are amazing people who care for their customers! They went over my whole car and made it very happy! I will definitely continue to use them as my go to car team!!
I have found my new automotive shop! The staff is courteous, professional and very knowledgeable. The prices are extremely reasonable compared to other shops in town. I don’t think I’ll be going any place else in the future to have my car serviced!