Our Reviews


Average User Rating

4.08 / 5

Rating Breakdown

5
479
4
14
3
4
2
2
1
16

Apr 11, 2022
2 years ago
Willow Bend Automotive does not “recommend” repairs that are not needed. Also, they fit you in on short notice, when your car breaks down. This place is great. Take all your service work there - I do.

Apr 11, 2022
2 years ago
Willow Bend has always treated me well. It's incredibly difficult to find an auto mechanic these days who will communicate with you honestly and set realistic expectations regarding time and cost, but Larry and Linda make a great team there and I plan on returning for any future needs.

Apr 11, 2022
2 years ago
My check engine light is intermittent. When tested the light was not on but Donnie the owner told me if it comes on call and bring it in immediately so they can test it again for free. My tires needed rotating and it was half the price of my dealer.

Apr 11, 2022
2 years ago
We've taken all of our cars to Willow Bend Automotive for over 10 years now and they always perform the necessary work expertly and at a reasonable cost. We can highly recommend Willow Bend to anyone who is in need of car work!

Apr 11, 2022
2 years ago
Amazing customer service, quality work and they did all the work on my Acura TSX for significantly cheaper than the shop that identified all the issues and gave me an estimate that exceeded the value of the car itself. I get to keep my favorite car (first real car purchase after college) for the years to come. Thank you, Larry and the Willow Bend team. Keep up the great work!

Apr 11, 2022
2 years ago
I only trust Willow Bend to take care of my car. Everyone is very professional and I have never felt like I was being sold more than what I needed like other big companies do. I’ve been coming here for years, and they have showed me every time that they are the most reliable car service business.

Apr 11, 2022
2 years ago
Donnie and Linda are true professionals. They treat customers with respect and take great care of my car. It is wonderful to have a reliable and professional automotive service. Come see them, and get the help you need and the customer service you deserve.

Apr 11, 2022
2 years ago
They were seriously wonderful! My uncle recommended them as I had driven down from Pennsylvania and on the day I had to go back my car started making all sorts of noises and they fit me in right away and even checked in on me afterwards. I made it the 1k miles home and very thankful for all their hard work and customer service!! Would highly recommend to anyone!!

Apr 11, 2022
2 years ago
Everyone is so nice! Great customer service :) This location has the best prices and they do incredible work! Half price of what you would pay at a dealership. I will be returning for future car emergencies!

Apr 11, 2022
2 years ago
This was my first time at Willow Bend. My daughter has used them and told me how professional and honest they were so I thought I would try them. First thing is that an oil change for synthetic blend is way less expensive then any other business in the Tampa Bay Area. They checked my suspension completely and found nothing wrong and charged nothing. This is the only place I will take my Ford Explorer for work to be done.

Apr 11, 2022
2 years ago
Willow bend is the go to for any auto repair or service.My family and I have been going to them for years and could not be more please. They are quick and responsive to all my cars need and go the extra mile every time.Thank you all at Willow Bend for your excellent customer service!

Apr 11, 2022
2 years ago
I have an older pickup truck with high miles that I’ve never really driven a long distance. I drove 1800 miles in a two day stretch and noticed the next day the oil was leaking. I took it into the shop to have it looked at and got a fair and honest evaluation of what was causing the problem. Great service, highly recommend them to anyone who is in town or anyone out of town.

Apr 11, 2022
2 years ago
Everyone was so nice and accommodating they did a fabulous job quick and efficient and at a reasonable cost without over charging and lying about unnecessary problems with my car. I definitely will use Willow Bend Automotive again and recommend this business to family and friends. You can't go wrong with this honest and reliable place for all your car needs

Apr 11, 2022
2 years ago
Myself and Parents been going to Willow Bend Auto since 2006 when it used to be owned by Bob and Cindy. I’m pleased to say that I was and still am treated there like family even with Donnie the new owner. Donnie way to go with your customers and your workers. You and your workers have shown to me and family that there is good and honest car mechanics like yourself and staff. Thank you Donnie, Linda, Larry and staff, you earned the 5 star rating. Steve A.

Apr 11, 2022
2 years ago
This company is amazing! Called around to get my daughter's car in and it completely stopped running. They got the car in fast kept me up to date on what was going on and always answered all my questions I had. They even knew my name just by the number calling in. Very friendly and very reasonable in pricing! I have not had to have a mechanic since moving here and you never know if some place will up charge you or add extra things in that you don't need and that can be scary. But this company is nothing like that!! If you are looking for a place to take your vehicle look no further!! They are wonderful!

Apr 11, 2022
2 years ago
Honest and Top Notch Repair Shop.Love that I can schedule things in advance online. They got things done quickly and their prices are very fair.I brought up concern areas of my vehicle, they gave it a thorough inspection and found there wasn't anything wrong.Will use again.

Apr 11, 2022
2 years ago
Took my son's car to diagnose a problem that no one else could figure out. Most shops would just randomly suggest a repair but Larry was honest and told me nothing was wrong with the car. He took the time to check the car multiple times to make sure it was in good working condition. Hard to find an honest mechanic these days. Linda that runs the office was so friendly and professional. Our experience with this auto repair shop was amazing! Will recommend to everyone!

Apr 11, 2022
2 years ago
My wife and I were referred to Willow Bend for their outstanding service and value. Dependable and direct, the usually uncomfortable experience of having your car fixed was quick and painless. Definitely the first spot we’ll call when we need a repair. Will confidently recommend to friends and family.

Apr 11, 2022
2 years ago
I love this place, I never feel like I’m paying too much for a service. I’ve called around and they are very well priced. Beyond that, they’ve always been kind, professional and reasonably non-judgemental when I forget to get my service done on time. I’ve used them for 4 years since I moved into the area and will continue to use them for all my car maintenance needs as long as I live here. If I have questions they answer them, they are quick and efficient and everything I could want in a mechanic. I’m always confident my car is in good hands with them.

Apr 11, 2022
2 years ago
I’ve had an excellent experience with Willow Bend Automotive. Personally, I need to feel confident about the honesty and quality of work from an auto care shop. Willow Bend provided that to me. From the receptionist, to the technician, and to the owner, they all provide an honest and professional service. I feel like I can trust them - and that’s important to me.

Apr 11, 2022
2 years ago
We've brought our work truck in several times for repairs. The first time, it was determined there was an oil leak, so they did an oil change and replaced the plug. I brought it in again because it wouldn't start and also asked them to take a look at the truck as a whole because we would be selling it and I wanted to fix anything that was wrong with it. I was told by Jason that they had no problems starting it up and they couldn't find anything wrong, so I picked it back up. Less than a week later, we tried to start it up again and it wouldn't start, so I had it towed to them again for a diagnosis. Once again, they "were able to start it right up" but said it was having difficulty shifting and cited "transmission issues" after two weeks of having the truck in their lot. I informed them that I wouldn't be paying for a diagnosis if I wasn't going to receive a diagnosis and repair estimate, so I then waited a few more days for them to call me back and tell me the entire transmission needed to be rebuilt? Oh, and I'm going to pay another diagnostic fee. Fast forward to today... THE TRUCK WON'T START AGAIN. Tell me what I've paid multiple diagnostic fees and towing charges for again? Not to mention I received a nasty little "please come get your truck, it's been here for three weeks" text message from Linda at the front desk, who seemed to completely forget that it took them 2.5 weeks to give me that ridiculous diagnosis.If your vehicle requires any amount of thinking that the computer can't do, find somewhere else to go. I'd honestly hoped after our first experience that we'd found a reliable, honest mechanic but these people don't want to be bothered to do their job and then want to make you feel like you're the idiot.

Apr 11, 2022
2 years ago
Willow Bend has been great to us. When we take my daughters car in for service, they lets us know exactly what needs to be done and charges the best prices around. Will happily recommend them to anyone. Donny and his staff are great people.

Apr 11, 2022
2 years ago
Worked with Donnie to rebuild my 1975 MGB over a couple month period. He was great, kept me informed on what was going on and his crew did a great literall rebuild the suspension, brakes, steering, and engine. I now have my dream car that is dependable. Quite a deal from this company to accomplish this.

Apr 11, 2022
2 years ago
I have been taking my car and my wife’s car to willow bend for all my auto repairs for the past year now. The price is reasonable, service is excellent, and the waiting area is always super clean and nice. I would definitely recommend this repair shop for any of your auto repairs if you are in the land o lakes and Wesley chapel area.

Apr 10, 2022
2 years ago
Services: Brakes, Tires, Auto engine diagnostic, Oil change, Auto engine tuning, Battery, Air & cabin filter replacement, Transmission, Engine repair, General repairs & maintenance, A/C installation & repair

Apr 10, 2022
2 years ago
Services: Tires, Oil change, General repairs & maintenance, Brakes

Apr 10, 2022
2 years ago
Services: Brakes, Air & cabin filter replacement, Oil change, General repairs & maintenance, Tires

Mar 29, 2022
2 years ago
Services: Auto engine diagnostic, Steering & suspension repair

Mar 5, 2022
2 years ago
Willow bend is my go-to for both mine and my wife’s car. They are always fair and fast. A+ Service: Tires

Jan 24, 2022
2 years ago
My rear window wiper blade was bad and needed replacing. I went to Willow Bend Automotive to see if they could do it. Linda was once again so helpful and wonderful. She was able to work me in and get all my wiper blades replaced at my request! This is definitely my go to place for any and all automotive issues I may have from now on. Never any pressure of trying to do add on sales with your visit. Honest and fair!!! Highly recommend them!!!