Our Reviews
Rating Breakdown
5
479
4
14
3
4
2
2
1
16
Positive: Professionalism, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Services: A/C installation & repair, Air conditioning
Positive: Punctuality, Quality
Positive: Professionalism, Punctuality
Positive: Professionalism, Punctuality
Positive: Value
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Quality
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
The work was exceptional and the customer service was the best I have seen in years. Special thanks to Jason and the team.I would definitely recommend Willow Bend Automotive for automotive repairs. They take great care and pride in their workmanship.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
On my way out of town I realized a nail in my tire and stopped by Willow Bend. They took my car on the spot, fixed the tire and I was on the road in less than an hour! I love their consistent, pleasant, quality service.
Always do a great job. Honest, great service and professional. Have been going to Willow Bend for 15+ years. They work on all three of vehicles including most warranty repairs.
Linda and Larry are the best. I totally trust them with my car. They never try to sell me anything I don’t need unlike the dealership. I know that I can depend on them. I highly recommend Willow Bend Auto.
This place is great, the staff is very friendly and professional. I have been taking my kid's cars here over the years. This week they patched 2 tires on my truck. They had me out of there in about 45 minutes. I am going to continue to visit this place for maintenance and repairs.
I asked for an evaluation of my 04 Expedition regarding lack of power related to the engine. Unfortunately, the work needed was a greater cost than the value of the vehicle.I appreciate the honest feedback. This repair shop puts the customer’s interest where it should be.
It was my first time coming to Willow Bend Automotive via a recommendation. I was pleased with the customer care and service of my truck. I will come here anytime I have a problem and will also recommend this company to others.
I have found my new automotive shop! The staff is courteous, professional and very knowledgeable. The prices are extremely reasonable compared to other shops in town. I don’t think I’ll be going any place else in the future to have my car serviced!
Willow Bend Automotive does not “recommend” repairs that are not needed. Also, they fit you in on short notice, when your car breaks down. This place is great. Take all your service work there - I do.
Willow Bend has always treated me well. It's incredibly difficult to find an auto mechanic these days who will communicate with you honestly and set realistic expectations regarding time and cost, but Larry and Linda make a great team there and I plan on returning for any future needs.
Amazing customer service, quality work and they did all the work on my Acura TSX for significantly cheaper than the shop that identified all the issues and gave me an estimate that exceeded the value of the car itself. I get to keep my favorite car (first real car purchase after college) for the years to come. Thank you, Larry and the Willow Bend team. Keep up the great work!
I only trust Willow Bend to take care of my car. Everyone is very professional and I have never felt like I was being sold more than what I needed like other big companies do. I’ve been coming here for years, and they have showed me every time that they are the most reliable car service business.
They were seriously wonderful! My uncle recommended them as I had driven down from Pennsylvania and on the day I had to go back my car started making all sorts of noises and they fit me in right away and even checked in on me afterwards. I made it the 1k miles home and very thankful for all their hard work and customer service!! Would highly recommend to anyone!!
Everyone is so nice! Great customer service :) This location has the best prices and they do incredible work! Half price of what you would pay at a dealership. I will be returning for future car emergencies!
Willow bend is the go to for any auto repair or service.My family and I have been going to them for years and could not be more please. They are quick and responsive to all my cars need and go the extra mile every time.Thank you all at Willow Bend for your excellent customer service!
Myself and Parents been going to Willow Bend Auto since 2006 when it used to be owned by Bob and Cindy. I’m pleased to say that I was and still am treated there like family even with Donnie the new owner. Donnie way to go with your customers and your workers. You and your workers have shown to me and family that there is good and honest car mechanics like yourself and staff. Thank you Donnie, Linda, Larry and staff, you earned the 5 star rating. Steve A.
Honest and Top Notch Repair Shop.Love that I can schedule things in advance online. They got things done quickly and their prices are very fair.I brought up concern areas of my vehicle, they gave it a thorough inspection and found there wasn't anything wrong.Will use again.
Took my son's car to diagnose a problem that no one else could figure out. Most shops would just randomly suggest a repair but Larry was honest and told me nothing was wrong with the car. He took the time to check the car multiple times to make sure it was in good working condition. Hard to find an honest mechanic these days. Linda that runs the office was so friendly and professional. Our experience with this auto repair shop was amazing! Will recommend to everyone!
My wife and I were referred to Willow Bend for their outstanding service and value. Dependable and direct, the usually uncomfortable experience of having your car fixed was quick and painless. Definitely the first spot we’ll call when we need a repair. Will confidently recommend to friends and family.
I love this place, I never feel like I’m paying too much for a service. I’ve called around and they are very well priced. Beyond that, they’ve always been kind, professional and reasonably non-judgemental when I forget to get my service done on time. I’ve used them for 4 years since I moved into the area and will continue to use them for all my car maintenance needs as long as I live here. If I have questions they answer them, they are quick and efficient and everything I could want in a mechanic. I’m always confident my car is in good hands with them.
We've brought our work truck in several times for repairs. The first time, it was determined there was an oil leak, so they did an oil change and replaced the plug. I brought it in again because it wouldn't start and also asked them to take a look at the truck as a whole because we would be selling it and I wanted to fix anything that was wrong with it. I was told by Jason that they had no problems starting it up and they couldn't find anything wrong, so I picked it back up. Less than a week later, we tried to start it up again and it wouldn't start, so I had it towed to them again for a diagnosis. Once again, they "were able to start it right up" but said it was having difficulty shifting and cited "transmission issues" after two weeks of having the truck in their lot. I informed them that I wouldn't be paying for a diagnosis if I wasn't going to receive a diagnosis and repair estimate, so I then waited a few more days for them to call me back and tell me the entire transmission needed to be rebuilt? Oh, and I'm going to pay another diagnostic fee. Fast forward to today... THE TRUCK WON'T START AGAIN. Tell me what I've paid multiple diagnostic fees and towing charges for again? Not to mention I received a nasty little "please come get your truck, it's been here for three weeks" text message from Linda at the front desk, who seemed to completely forget that it took them 2.5 weeks to give me that ridiculous diagnosis.If your vehicle requires any amount of thinking that the computer can't do, find somewhere else to go. I'd honestly hoped after our first experience that we'd found a reliable, honest mechanic but these people don't want to be bothered to do their job and then want to make you feel like you're the idiot.
Willow Bend has been great to us. When we take my daughters car in for service, they lets us know exactly what needs to be done and charges the best prices around. Will happily recommend them to anyone. Donny and his staff are great people.
Services: Brakes, Tires, Auto engine diagnostic, Oil change, Auto engine tuning, Battery, Air & cabin filter replacement, Transmission, Engine repair, General repairs & maintenance, A/C installation & repair
Services: Tires, Oil change, General repairs & maintenance, Brakes
Services: Auto engine diagnostic, Steering & suspension repair
Willow bend is my go-to for both mine and my wife’s car. They are always fair and fast. A+
Service: Tires
Services: Oil change, General repairs & maintenance, Air & cabin filter replacement
Positive: Professionalism, Punctuality, Quality, Value
Went here for an oil change and will return! The whole staff is very professional and kind. Job was finished quickly and well done.
Service: Oil change
I’ve had an excellent experience with Willow Bend Automotive. Personally, I need to feel confident about the honesty and quality of work from an auto care shop. Willow Bend provided that to me. From the receptionist, to the technician, and to the owner, they all provide an honest and professional service. I feel like I can trust them - and that’s important to me.