Our Reviews
Rating Breakdown
5
1812
4
94
3
21
2
13
1
47
Mark Delbrocko
Dec 3, 2018
5 years ago
5 years ago
My first time visiting for service. Great staff to deal with and more importantly, the service quality and pricing is the best around. A+++
We are new owners of a Porsche Cayenne GTS. We were aware that maintenance costs could be costly for high performance vehicles. We received a quote from a local Porsche dealership and were astounded at the quoted price. A friend recommended Foreign Traffic. We took our GTS here and received excellent service and very reasonably priced. We will continue to take our vehicle here for future maintenance/repairs.
Randall Narcisi
Oct 14, 2013
10 years ago
10 years ago
Erik Redinger
Jul 16, 2013
10 years ago
10 years ago
Michael Orban
Jul 11, 2013
10 years ago
10 years ago
Jenica K.
Jan 19, 1970
54 years ago
54 years ago
Update: They contacted me and refunded my money for the diagnostic since I had to take my car elsewhere and have another diagnostic done, so I bumped them up from one star to three stars. I do appreciate that.
Original Review:
I brought my car in with multiple issues.
They couldn't fix any of them and told me I'd have to take it to the dealer.
One issue was that my fan was noisy.
They said on the phone, "that's just what they sound like". It started rattling again a few minutes after I left. I've had the car for 3 years. The noise is new.
I was told that they couldn't do my transmission there... or fix my back hatch... or fix my Bluetooth radio.
Ok? So when I called and explained all the vehicle's issues while I was making the appointment, why was I not told that they did NOT have the capability to actually fix anything? Did they think I was just wanting to know what was wrong? I just wanted to waste some time first and THEN take it somewhere that would actually fix it?
RIDICULOUS!
Actually, the diagnostics were not great either. A few recommendations was it.
I tried asking a few questions when I picked up my car and the guy I spoke with was in too much of a hurry to speak to me. His phone was ringing and that was more important. I definitely got hurried out of there.
Now I'm paying AGAIN to get my car looked at by the dealer. $135 per issue because I'm too nervous now to take it anywhere else around here!
What a hassle. I read good reviews about this place but i honestly do not see why.
Excited about the loaner car option?
Don't be. Mine was a Subaru that CLUNKED loudly over every bump. They can't fix their loaner cars either I guess?
Sorry! I'd like to say SOMETHING positive but I got NOTHING.
Zachary D B.
Jan 18, 1970
54 years ago
54 years ago
Treated me very well the first few times I was there. Recently took my car in to get a side mirror replaced and to diagnose and issue with the fans. Before I left I asked them to call me before we did any work, especially if it was substantial.
After finding out the work to fix the fans was going to be $750, I asked them to hold off. They said the mirror had already been replaced. I was never quoted a price for the mirror. Went to get my car and was presented with a $640 dollar bill.... for a side mirror. The part alone was $477, which is close to twice the price of any mirror I have found. Based on this they either mark up their parts at least 40%, or have the worst parts supplier ever known to mankind. Anyone with common sense and decency would have let me know a mirror cost that much before they did it no questions asked.
I realized I should have asked for a direct quote but I had been there a few times and like I said, they treated me well, so I never explicitly asked. I feel like they took that opportunity to take me for a ride.
Also, the owner would usually text me or email me after I went there to make sure the experience was "excellent." I messaged him first this time, let him know I was unhappy and wanted to talk about the situation. Guess what, never heard back.
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