Our Reviews
Rating Breakdown
5
118
4
19
3
4
2
2
1
25
They are the highest in the State if not the country. Bend over!!
Very responsive and informative of the professional work they perform. I keep going back to them.
Great service with concise information provided. They repair what is needed and inform you when you don't require it. Excellent!
The personnel at Import Autohaus (Hull Street location) are always honest and straightforward with me about my vehicle.
David and Curtis are the best. They take good care of us all the time. Love this place. They are honest and trustworthy. Keep up the good job.
Had a SRS issue on a MB 2003 E320. They diagnosed the problem, purchased necessary parts, fixed problem and performed inspection for $$$. I’ll go back with any future problems. They’re friendly and qualified.
I continue to be impressed with the overall service and value that Import Car Repair provides. They are knowdleable, honest, respectable to all customers and reasonably priced. I take all my vehicles to them---Porsche, Landrover, Mercedes and Nisan. Not only am I a repeat customer but I've made three successful new business, referrals to them.
I continue to be impressed with the overall service and value that Import Car Repair provides. They are knowdleable, honest, respectable to all customers and reasonably priced. I take all my vehicles to them---Porsche, Landrover, Mercedes …More
Very responsive and informative of the professional work they perform. I keep going back to them.
I'm a car guy, and I think you can tell a lot about a place by the types of cars you see being repaired there. When I've been by Import Autohaus, I've seen everything from a V10-powered BMW M5 to a mid-1960s Corvette to a Triumph TR4 to …More
I would not trust this shop to do an oil change, I left them my car with an engine light on to fix I left them instructions that the thermostat had already been changed, they called me and said it was ready and that it had a bad thermostat …More
Great service and friendly
Import Autohaus...GREAT SERVICE! I think I've found myself a new mechanic!
I would not trust this shop to do an oil change, I left them my car with an engine light on to fix I left them instructions that the thermostat had already been changed, they called me and said it was ready and that it had a bad thermostat and they changed it, I paid over $300 for a part that wasn't even bad. Didn't even get it home and the engine light came back on. Called them back the next day and they said bring it back in. I told them not to change anything until they call me first, they had it five working days called and said it was ready and they put a transmission cooler in, the bill was over $700, did not even get it home and 5 codes showed up on the car. after talking to someone higher up at import Autohaus they said take it to the Innsbruck store and they would look at it, I found a shorted-out fuse box. This was caused by the store on Hall Street, I ended up paying a another $400 . Now I still have the original problem and $1, 400 in the hole . So take my advice and stay away from import Autohaus
I'm a car guy, and I think you can tell a lot about a place by the types of cars you see being repaired there. When I've been by Import Autohaus, I've seen everything from a V10-powered BMW M5 to a mid-1960s Corvette to a Triumph TR4 to your everyday Fords, Toyotas, and so on. What this tells me is that this is a shop that has a reputation for being versatile, for being detail-oriented, and for doing good work at reasonable prices. I also know that if something doesn't get fixed correctly the first time, they take care of their issues conscientiously and effectively. That's the kind of thing that you want to see in a repair shop.
I've been going to Import for years. I moved to Richmond, but I still make the trip to Chesterfield because I feel very comfortable with their shop. They are extremely honest and accommodating. I always trust my car in their hands. I HIGHLY recommend them.
There are lots of places that can fix a car, but there's only one that I trust with mine - Import Autohaus, Hull St. I'm very particular about my cars; they are very careful with them and I've never had an issue with "mystery" scratches or dents from careless techs. I appreciate that. As a bonus, their prices are good and they're friendly.
I will never return to this shop. They kept my car for two days and not once did they call me to give me an update. They charge $750 for a battery and diagnostics on an SRS light . They also wanted to charge more money after I agreed to …More
There are lots of places that can fix a car, but there's only one that I trust with mine - Import Autohaus, Hull St. I'm very particular about my cars; they are very careful with them and I've never had an issue with "mystery" scratches or …More
These guys always do a great job with vey reasonable pricing... very trustworthy
Best place !!!! Thanks!!!!!!! They fixed my car and charged me a " Whole Lot less " than that Haley Toyota Dealership on Hull street and 288 ! And they didn't lie about what was wrong with it either, like we won't mention the others did. This is the second time they helped me out. Thanks Auto Haus!!
Very fair pricing and quality work. I have them do all the work on my old mercedes that I can not do myself. I'm always 100% satisfied when I check it over.
I will never return to this shop. They kept my car for two days and not once did they call me to give me an update. They charge $750 for a battery and diagnostics on an SRS light . They also wanted to charge more money after I agreed to pay the $750. They wanted another $950 for another light they found after the fact . I got robbed.
Always thorough, efficient, honest and fair priced. I have been trusting my car to them for well over 20 years and have never had a reason to complain. You just don't find that kind of service very often!
There are lots of places that can fix a car, but there's only one that I trust with mine - Import Autohaus, Hull St. I'm very particular about my cars; they are very careful with them and I've never had an issue with "mystery" scratches or dents from careless techs. I appreciate that. As a bonus, their prices are good and they're friendly.
Import Auto Haus did a wonderful job on my 97' E 300 D. I had belt and pulley issues and they fixed it. Highly recommended if you want your Euro Import like new again! They are pricey but you get great customer service and knowledgeable mechanics who know exactly what they are doing! Don't waste time anywhere else!
Moved to South Chesterfield from downtown. Used to go to Twin Star for my 3 series and was unsure I would find a reliable mechanic here I like. I've been to Import Autohaus on Hull St a few times and find their pricing very competitive and …More
Good service, but a bit expensive. I'd only go there with a truly exotic vehicle
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