Our Reviews
Rating Breakdown
5
58
4
9
3
4
2
0
1
4
Very friendly and helpful. My car needed a new censor and they had that replaced within an hour.
Very friendly and work hard to fit my schedule
Positive: Professionalism, Punctuality, Quality, Value
Great prices and great work! Extremely happy, will definitely be coming here for all my repairs!
Positive: Professionalism, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Honest people. Good prices
Positive: Professionalism, Punctuality, Value
My 2012 Honda Civic had a bad sensor and the light was reading "check ABS system" and "check VSA system." Steve ran a diagnostic, replaced my sensor, and gave me an alignment. The price was very fair, he got it done quickly, and it's been 5 …More
Very happy with the service I got
Stephanie Oplinger Collins
Aug 11, 2020
2 months ago
2 months ago
This is the most honest mechanic I have ever had the pleasure of doing business. Our car broke down in the metro park and we called him. He got us a tow and then drove us down the road to get a car rental. He kept us informed of the repairs needed and was very reasonable. i would recommend hands down his service to anyone and all.
Marjorie Weaver
Jul 13, 2020
3 months ago
3 months ago
Local business with Outstanding service and a great job on my door ding! Car looks like new! Thank you Mr Shaw!
Positive: Professionalism, Punctuality, Quality, Value
While in the area with my 86 yr old mother-in-law, we started having an issue with our muffler. There was no way we would have been able to get home(20 miles away) and I am unfamiliar of the Cuyahoga Falls area. I was very grateful that …More
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Will never go anywhere else for auto service. Extremely knowledgeable team! Literally saved me almost $1000 from another estimate and my car works better than ever! So happy my son-in-law recommended I go there!
Best service from them last week. First time there. Steve was friendly and very helpful. I'll be back!
Will never go anywhere else for auto service. Extremely knowledgeable team! Literally saved me almost $1000 from another estimate and my car works better than ever! So happy my son-in-law recommended I go there!
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I went in for an estimate for repairs. They spent quite a bit of time diagnosing the issue. That, I admired. …More
Always a pleasant experience.
I went in for an estimate for repairs. They spent quite a bit of time diagnosing the issue. That, I admired. …More
I went in for an estimate for repairs. They spent quite a bit of time diagnosing the issue. That, I admired.
After getting my quote, which I thought has a lot higher than should be required, I decided to check out the price of parts online.
Turns out that the job could cost out in numerous ways; depending on which level of parts are being used. He did not offer options to fit my needs. He gave me one choice.
Even at retail cost, I could not find a match to his number for the cost of parts.
It seems to me that he was simply trying to make a buck, rather than to encourage a new customer to make his place a go to for me.
Being new to the area, I don't know much about the best places to go. This place fell short of my expectations.
Enough said, B
Found out after having my Grandfather work on my car that they lied about my brakes being bad. They even sent me pictures of my brakes looking bad. But when my grandfather took them off they weren't even the same brakes they took pictures …More
Steve always does a great job at a fair price!!! My cars and truck are all running great thanks to you guys!! I appreciate everything!!!
Went here for a power steering leak. Told the person on the phone exactly what the problem was and that I was just looking for a quote on the repair because while I normally do all of my own work I don't have a lift to make the job easier …More
I was told by another repair shop that I needed a water pump. Steve's price for the water pump was better but after checking over my car, he told me I did not need a new water pump and just needed to purge some air in the line. This saved …More
We use Shaw for all our auto needs
Great people
Awesome, friendly staff, very knowledgeable..I am always satisfied with bringing my car in to get serviced!!
The Shaw auto team and or staff is great they took very good care of my needs in fixing the repairs of my car. I felt very confident and secure about my decision in choosing Shaw auto care and also love the fact they can back their work. I would high recommend them to anyone that is looking for not just a great experience and a job well done on there vehicle
I am very attached to my 15 year old car. The gear was stuck and it had a valve leak. A friend told me about their experience with Shaw's and recommended I have it towed there. Shaw's fixed my car in a timely manner, explained in detail what he did to repair it, and it has been running smooth every since. It turned out to cost less than the estimated price. Friendly service. Plus he gave me a very nice gift bag! I highly recommend Shaw's.
I was told by another repair shop that I needed a water pump. Steve's price for the water pump was better but after checking over my car, he told me I did not need a new water pump and just needed to purge some air in the line. This saved me couple hundred dollars and he did this all in a couple hours. I appreciate the honesty. I am very pleased and will be back for my next car repair.
Derrick M.
Oct 23, 2018
2 years ago
2 years ago
Great customer service. Expedient work. And walked me through the entire process. Steve took care of my car quite well.
I have a busy schedule. They even came and got my car at work. They did the repair and dropped it off. It’s as if the car fixed itself in the parking lot.
I am very attached to my 15 year old car. The gear was stuck and it had a valve leak. A friend told me about their experience with Shaw's and recommended I have it towed there. Shaw's fixed my car in a timely manner, explained in detail …More