Our Reviews


Average User Rating

4.53 / 5

Rating Breakdown

5
63
4
10
3
4
2
0
1
4

Cheryl Biltz
Nov 5, 2020
2 weeks ago

Nov 3, 2020
3 weeks ago

Nov 3, 2020
3 weeks ago
Positive: Professionalism, Quality, Value My fiancé and I have been going to Shaw for over a decade. They've always done a great job and been very trustworthy. We won't go anywhere else.

Nov 3, 2020
3 weeks ago
Positive: Professionalism, Punctuality, Quality, Value Would highly recommend. They know exactly what they are doing and are very informative about their profession. I’ve never had a single problem with them. They have reasonable pricing and are quick to get you in. I will never go anywhere else for my car repairs, they are the only shop I trust.

Nov 2, 2020
3 weeks ago
Positive: Professionalism Most of our repairs that we need are not routine and Steve always gets us in ASAP. We get quality work and a quick turn around. Thanks again Steve.

Oct 19, 2020
1 month ago

Oct 10, 2020
1 month ago

Oct 10, 2020
1 month ago

Oct 9, 2020
1 month ago
Critical: Professionalism, Quality Over priced!

Oct 6, 2020
1 month ago
Excellence customer service!

Oct 6, 2020
1 month ago
I received fast service at a fair price. Will use them for future repairs.

Oct 1, 2020
1 month ago

Oct 1, 2020
1 month ago
Very friendly and helpful. My car needed a new censor and they had that replaced within an hour.

Sep 30, 2020
1 month ago
Very friendly and work hard to fit my schedule

Sep 27, 2020
1 month ago
Positive: Professionalism, Punctuality, Quality, Value Great prices and great work! Extremely happy, will definitely be coming here for all my repairs!

Sep 23, 2020
2 months ago
Positive: Professionalism, Quality, Value

Sep 19, 2020
2 months ago
Positive: Professionalism, Punctuality, Quality, Value

Sep 10, 2020
2 months ago
Honest people. Good prices

Aug 24, 2020
3 months ago
Positive: Professionalism, Punctuality, Value My 2012 Honda Civic had a bad sensor and the light was reading "check ABS system" and "check VSA system." Steve ran a diagnostic, replaced my sensor, and gave me an alignment. The price was very fair, he got it done quickly, and it's been 5 …More

Aug 21, 2020
3 months ago
Very happy with the service I got

Stephanie Oplinger Collins
Aug 11, 2020
3 months ago
This is the most honest mechanic I have ever had the pleasure of doing business. Our car broke down in the metro park and we called him. He got us a tow and then drove us down the road to get a car rental. He kept us informed of the repairs needed and was very reasonable. i would recommend hands down his service to anyone and all.

Marjorie Weaver
Jul 13, 2020
4 months ago
Local business with Outstanding service and a great job on my door ding! Car looks like new! Thank you Mr Shaw!

Jun 9, 2020
5 months ago
Positive: Professionalism, Punctuality, Quality, Value While in the area with my 86 yr old mother-in-law, we started having an issue with our muffler. There was no way we would have been able to get home(20 miles away) and I am unfamiliar of the Cuyahoga Falls area. I was very grateful that …More

Feb 16, 2020
9 months ago
- Will never go anywhere else for auto service. Extremely knowledgeable team! Literally saved me almost $1000 from another estimate and my car works better than ever! So happy my son-in-law recommended I go there!

Feb 3, 2020
9 months ago
Best service from them last week. First time there. Steve was friendly and very helpful. I'll be back!

Jan 20, 2020
10 months ago
Will never go anywhere else for auto service. Extremely knowledgeable team! Literally saved me almost $1000 from another estimate and my car works better than ever! So happy my son-in-law recommended I go there!

Nov 29, 2019
11 months ago
- I went in for an estimate for repairs. They spent quite a bit of time diagnosing the issue. That, I admired. …More

Nov 27, 2019
11 months ago
Always a pleasant experience.

Nov 16, 2019
1 year ago
I went in for an estimate for repairs. They spent quite a bit of time diagnosing the issue. That, I admired. …More

Nov 16, 2019
1 year ago

Oct 31, 2019
1 year ago
I went in for an estimate for repairs. They spent quite a bit of time diagnosing the issue. That, I admired. After getting my quote, which I thought has a lot higher than should be required, I decided to check out the price of parts online. Turns out that the job could cost out in numerous ways; depending on which level of parts are being used. He did not offer options to fit my needs. He gave me one choice. Even at retail cost, I could not find a match to his number for the cost of parts. It seems to me that he was simply trying to make a buck, rather than to encourage a new customer to make his place a go to for me. Being new to the area, I don't know much about the best places to go. This place fell short of my expectations. Enough said, B

Sep 28, 2019
1 year ago

Sep 28, 2019
1 year ago

May 28, 2019
1 year ago
Steve always does a great job at a fair price!!! My cars and truck are all running great thanks to you guys!! I appreciate everything!!!

Apr 16, 2019
1 year ago
Went here for a power steering leak. Told the person on the phone exactly what the problem was and that I was just looking for a quote on the repair because while I normally do all of my own work I don't have a lift to make the job easier …More

Apr 16, 2019
1 year ago
I was told by another repair shop that I needed a water pump. Steve's price for the water pump was better but after checking over my car, he told me I did not need a new water pump and just needed to purge some air in the line. This saved …More

Oct 28, 2018
2 years ago

Oct 28, 2018
2 years ago

Oct 28, 2018
2 years ago

Oct 28, 2018
2 years ago
Great people

Oct 28, 2018
2 years ago
We use Shaw for all our auto needs

Oct 28, 2018
2 years ago
Awesome, friendly staff, very knowledgeable..I am always satisfied with bringing my car in to get serviced!!

Oct 28, 2018
2 years ago
The Shaw auto team and or staff is great they took very good care of my needs in fixing the repairs of my car. I felt very confident and secure about my decision in choosing Shaw auto care and also love the fact they can back their work. I would high recommend them to anyone that is looking for not just a great experience and a job well done on there vehicle

Oct 28, 2018
2 years ago
I was told by another repair shop that I needed a water pump. Steve's price for the water pump was better but after checking over my car, he told me I did not need a new water pump and just needed to purge some air in the line. This saved me couple hundred dollars and he did this all in a couple hours. I appreciate the honesty. I am very pleased and will be back for my next car repair.