Our Reviews
Rating Breakdown
5
407
4
33
3
9
2
0
1
34
Always a pleasant experience.
Steve always does a great job at a fair price!!! My cars and truck are all running great thanks to you guys!! I appreciate everything!!!
I am only leaving a single star because I was treated poorly by the manager on the phone. I called in with a question about some paperwork and they refused to help me and ultimately ended hanging up on me! I was shocked that a business, especially a business with a long standing in the community would ever intentionally hang up on a customer! I called back immediately to speak with the same individual and they let my call go directly to voicemail and did not return my call.I wish I could give zero stars because of the completely rude, unprofessional, unwilling attitude I received from the manager.I do not know if he was just unwilling to listen to a woman's complaint, or if he was embarrassed that him or his staff made a mistake or if he was just having a bad day. But there is NO excuse to hang up on an individual like he did. Shame on him!
Found out after having my Grandfather work on my car that they lied about my brakes being bad. They even sent me pictures of my brakes looking bad. But when my grandfather took them off they weren't even the same brakes they took pictures of. They are ripping people off! Make sure you always get a second opinion! We used to always use this place and after that we will never go again! My trust is totally broken!
I went in for an estimate for repairs. They spent quite a bit of time diagnosing the issue. That, I admired.After getting my quote, which I thought has a lot higher than should be required, I decided to check out the price of parts online.Turns out that the job could cost out in numerous ways; depending on which level of parts are being used. He did not offer options to fit my needs. He gave me one choice.Even at retail cost, I could not find a match to his number for the cost of parts.It seems to me that he was simply trying to make a buck, rather than to encourage a new customer to make his place a go to for me.Being new to the area, I don't know much about the best places to go. This place fell short of my expectations.Enough said, B
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Will never go anywhere else for auto service. Extremely knowledgeable team! Literally saved me almost $1000 from another estimate and my car works better than ever! So happy my son-in-law recommended I go there!
Best service from them last week. First time there. Steve was friendly and very helpful. I'll be back!
Quinn Colella
Jan 30, 2020
4 years ago
4 years ago
I am only leaving a single star because I was treated poorly by the manager on the phone. I called in with a question about some paperwork and they refused to help me and ultimately ended hanging up on me! I was shocked that a business, especially a business with a long standing in the community would ever intentionally hang up on a customer! I called back immediately to speak with the same individual and they let my call go directly to voicemail and did not return my call.
I wish I could give zero stars because of the completely rude, unprofessional, unwilling attitude I received from the manager.
I do not know if he was just unwilling to listen to a woman's complaint, or if he was embarrassed that him or his staff made a mistake or if he was just having a bad day. But there is NO excuse to hang up on an individual like he did. Shame on him!
Melissa C.
Jan 30, 2020
4 years ago
4 years ago
I am only leaving a single star because I was treated poorly by the manager on the phone. I called in with a question about some paperwork and they refused to help me and ultimately ended hanging up on me! I was shocked that a business, especially a business with a long standing in the community would ever intentionally hang up on a customer! I called back immediately to speak with the same individual and they let my call go directly to voicemail and did not return my call.
I wish I could give zero stars because of the completely rude, unprofessional, unwilling attitude I received from the manager.
I do not know if he was just unwilling to listen to a woman's complaint, or if he was embarrassed that him or his staff made a mistake or if he was just having a bad day. But there is NO excuse to hang up on an individual like he did. Shame on him!
Lori Jensen
Jan 20, 2020
4 years ago
4 years ago
Will never go anywhere else for auto service. Extremely knowledgeable team! Literally saved me almost $1000 from another estimate and my car works better than ever! So happy my son-in-law recommended I go there!
I may have missed some of the services offered, but I think they could do anything!
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I went in for an estimate for repairs. They spent quite a bit of time diagnosing the issue. That, I admired. …More
I went in for an estimate for repairs. They spent quite a bit of time diagnosing the issue. That, I admired. …More
Cathy Church
Nov 15, 2019
4 years ago
4 years ago
Dennis Jones (Buddy Jones)
Nov 11, 2019
4 years ago
4 years ago
Brent Sorenson
Oct 31, 2019
4 years ago
4 years ago
I went in for an estimate for repairs. They spent quite a bit of time diagnosing the issue. That, I admired.
After getting my quote, which I thought has a lot higher than should be required, I decided to check out the price of parts online.
Turns out that the job could cost out in numerous ways; depending on which level of parts are being used. He did not offer options to fit my needs. He gave me one choice.
Even at retail cost, I could not find a match to his number for the cost of parts.
It seems to me that he was simply trying to make a buck, rather than to encourage a new customer to make his place a go to for me.
Being new to the area, I don't know much about the best places to go. This place fell short of my expectations.
Enough said, B
Dolen Edwards
Sep 28, 2019
4 years ago
4 years ago
Joe Kidd
Sep 18, 2019
4 years ago
4 years ago
Steve always does a great job at a fair price!!! My cars and truck are all running great thanks to you guys!! I appreciate everything!!!
Ken S
Aug 31, 2019
4 years ago
4 years ago
Norma Kerr
Aug 26, 2019
4 years ago
4 years ago
Kelsy Wise
Aug 16, 2019
4 years ago
4 years ago
Found out after having my Grandfather work on my car that they lied about my brakes being bad. They even sent me pictures of my brakes looking bad. But when my grandfather took them off they weren't even the same brakes they took pictures of. They are ripping people off! Make sure you always get a second opinion! We used to always use this place and after that we will never go again! My trust is totally broken!