Our Reviews
Rating Breakdown
5
405
4
33
3
9
2
0
1
34
Great service as always!
Fast service an free car loaner bin going to shaw for years
Everytime I come into have work done. The entire place treats me like family.Everyone has a smile on their face.Makes sure I have a pleasurable experience.Thanks Zack for taking good care of me always.
Went somewhere else first, then came to Shaw. They got the job done for about 60% of the quote at the first place. Loved the fast service too!
Shady practices from this company, especially depending on the type of (person) you are. The mechanic who worked on my vehicle, did what he had to do to get every dollar out of me, only because I was unfamiliar with vehicles. I took my vehicle to another shop, where they found not a needle in my tire but a tool that was perfectly positioned near my tire to cause a flat. Be aware.
Thomas Butler
Nov 6, 2023
5 months ago
5 months ago
Great service as always!
Julie Summy
Oct 27, 2023
5 months ago
5 months ago
Professional proactive friendly & honest
Kenn Hober
Oct 26, 2023
5 months ago
5 months ago
John Tillard
Oct 25, 2023
5 months ago
5 months ago
Fast service an free car loaner bin going to shaw for years
Jay S
Oct 20, 2023
5 months ago
5 months ago
Went somewhere else first, then came to Shaw. They got the job done for about 60% of the quote at the first place. Loved the fast service too!
Paul Miller
Oct 13, 2023
6 months ago
6 months ago
Shady practices from this company, especially depending on the type of (person) you are. The mechanic who worked on my vehicle, did what he had to do to get every dollar out of me, only because I was unfamiliar with vehicles. I took my vehicle to another shop, where they found not a needle in my tire but a tool that was perfectly positioned near my tire to cause a flat. Be aware.
Honest & fair. I have been taking my cars here for years. Thanks !
Cindy Pollard
Oct 6, 2023
6 months ago
6 months ago
Steve Lyons
Oct 5, 2023
6 months ago
6 months ago
Honest & fair. I have been taking my cars here for years. Thanks !
Great customer service!
Trailer hitch works great. It carries a bike rack and 2 ebikes with no problem. Installation was speedy with quality work.
Saved me money on my AC repair by diagnosing the problem, telling me exactly what needed fixed, and then charged it up when I fixed it and now my AC is ice cold again.
Luke Hubbard
Sep 5, 2023
7 months ago
7 months ago
Great customer service!
John Patterson
Aug 28, 2023
7 months ago
7 months ago
Trailer hitch works great. It carries a bike rack and 2 ebikes with no problem. Installation was speedy with quality work.
Mark D
Aug 18, 2023
8 months ago
8 months ago
Saved me money on my AC repair by diagnosing the problem, telling me exactly what needed fixed, and then charged it up when I fixed it and now my AC is ice cold again.
Great people very nice and helpful got me right in and out very reasonable would use them again and recommend them
Got oil change Steve the mechanic was very thorough and professional. Nice clean garage and waiting area
I keep mentioning to my friends about the service that you provided with the competitive cost a 10% cash discount the loaner car and the warranties I was most impressed and what's nice is everything is still working thanks Steve really appreciate the effort
Honest, professional, and friendly. I brought my truck in for a second opinion on brakes and I was impressed with the feedback that I received. I highly recommend Shaw Auto Care.
Scheduled an AC recharge for today July 25rh. Dropped car off and received a call within the hour. They informed me that the AC couldnt be charged due to mechanical issues with the entire system. My car had front end repairs and the system was improperly repaired. There was no charge for his time - he could have charged me for the inspection. I will definitely take my repairs to Shaw in the future. Very honest and trustworthy
Christine Frantz
Aug 9, 2023
8 months ago
8 months ago
Susan Keppers
Aug 7, 2023
8 months ago
8 months ago
Great people very nice and helpful got me right in and out very reasonable would use them again and recommend them
Great job Bob on my oil change
These guys were fair and honest. Definitely check them out.
J Di Vito
May 30, 2023
10 months ago
10 months ago
Tire losing air
Gerard Soboslay
May 30, 2023
10 months ago
10 months ago
Brandon Whitslar
May 24, 2023
10 months ago
10 months ago
Paula Stratos
May 24, 2023
10 months ago
10 months ago
William Thomas
May 22, 2023
10 months ago
10 months ago
These guys were fair and honest. Definitely check them out.
Greg Helmick
May 19, 2023
10 months ago
10 months ago
Moyra Mathews
May 11, 2023
11 months ago
11 months ago
Great experience! They were super kind, didn’t try to up-sell anything, and gave me coupons for my next visit.
They were great probly the best care service I've received in a long time from. The time I walked in until I left. Gave very thorough inspection and details on what my care needs the price and everything. I will be back for sure. Thanks again
Kim Albertson
May 7, 2023
11 months ago
11 months ago
Flora Loftin
May 1, 2023
11 months ago
11 months ago
They were great probly the best care service I've received in a long time from. The time I walked in until I left. Gave very thorough inspection and details on what my care needs the price and everything. I will be back for sure. Thanks again
Edward Whitney Jr
Apr 17, 2023
1 year ago
1 year ago
Great experience! They were super kind, didn’t try to up-sell anything, and gave me coupons for my next visit.
Andrew Lucas
Apr 10, 2023
1 year ago
1 year ago
Shaw's repaired the heat in my son's car & it's working great!
First time @ Shaw. Great pricing, great work. Very happy with results. Pre-appointment and follow up communications were appreciated. Thanks!
I went here to have a pre- purchase inspection of a vehicle intended to buy. Very thorough inspection. Would definitely do this again.
I trusted them and they were honest very nice friendly they check everything make sure it’s ok if find something wrong they will tell you I recommend anyone go thereThank you for your service
Installed a receiver/hitch. Fair price, easy and efficient scheduling. Car was ready when promised. Offered WiFi in the waiting area to get work done.
Lisa Grimaldi
Apr 7, 2023
1 year ago
1 year ago
I went here to have a pre- purchase inspection of a vehicle intended to buy. Very thorough inspection. Would definitely do this again.
Services: General repairs & maintenance, Oil changePositive: Professionalism, Punctuality, Quality
Service: General repairs & maintenance
Shaw's Auto in Cuyahoga Falls is awesome! They have some of the friendliest, professional employees I have ever met. They are thorough in making sure your care in safe for the road. I would highly recommend them!! Thank you so much Zachary, Steve and Donna for your kindness always!Services: General repairs & maintenance, Vehicle safety inspection, Wheel alignment, Steering & suspension repair