Our Reviews
Rating Breakdown
5
407
4
33
3
9
2
0
1
34
Paula Stratos
May 24, 2023
11 months ago
11 months ago
William Thomas
May 22, 2023
11 months ago
11 months ago
These guys were fair and honest. Definitely check them out.
Kim & Bill Latitude 8
May 21, 2023
11 months ago
11 months ago
After being mislead on a vehicles condition and flying across the country to buy it there were quite a few problems. Shaw auto determined the most prevalent “road worthy” issues. Fixed them in a timely matter probably ahead of other customers to help me get the vehicle and on the road for the 2200 mile trip home.. side note:
It made it. Thanks guys
Greg Helmick
May 19, 2023
11 months ago
11 months ago
Moyra Mathews
May 11, 2023
11 months ago
11 months ago
Great service and friendly 👍👍👍we tell other about your service.
They put a trailer hitch on my Subaru, well done speedy and quick
Please choose shaws for your auto needs especially if you been in a auto accident or just simply getting your aOil change...they are above oar thank you thank you
Great experience! They were super kind, didn’t try to up-sell anything, and gave me coupons for my next visit.
They were great probly the best care service I've received in a long time from. The time I walked in until I left. Gave very thorough inspection and details on what my care needs the price and everything. I will be back for sure. Thanks again
Mike Kahook
May 8, 2023
11 months ago
11 months ago
Always happy with their work. Would definitely recommend them to anyone
Kim Albertson
May 7, 2023
11 months ago
11 months ago
Flora Loftin
May 1, 2023
11 months ago
11 months ago
They were great probly the best care service I've received in a long time from. The time I walked in until I left. Gave very thorough inspection and details on what my care needs the price and everything. I will be back for sure. Thanks again
Dennis Meyers
Apr 28, 2023
1 year ago
1 year ago
Great service and friendly 👍👍👍we tell other about your service.
Good value and nice inspection report!Services: Oil change, Vehicle safety inspection
James Crossen
Apr 17, 2023
1 year ago
1 year ago
Please choose shaws for your auto needs especially if you been in a auto accident or just simply getting your a
Oil change...they are above oar thank you thank you
Edward Whitney Jr
Apr 17, 2023
1 year ago
1 year ago
Great experience! They were super kind, didn’t try to up-sell anything, and gave me coupons for my next visit.
William Miller
Apr 17, 2023
1 year ago
1 year ago
They put a trailer hitch on my Subaru, well done speedy and quick
MICHAEL HORNING
Apr 14, 2023
1 year ago
1 year ago
Good value and nice inspection report!
Daniel Hamilton
Apr 13, 2023
1 year ago
1 year ago
Services: Electrical repair, Auto brake repair, Auto exhaust system repair, General repairs & maintenance
Sara Shafer
Mar 18, 2022
2 years ago
2 years ago
The transmission in my 2000 CR-V died on the turnpike on a Sunday 700miles from home. Usually this would be a good opening line in a Horror movie but Steve and the guys at Shaws all put on their super hero suits and saved us. What was nearly worst case scenario turned in to a nice rest stop and getting to meet fabulous people. Can’t thank them enough for getting us back on the road!
Greg Sheil
Nov 23, 2021
2 years ago
2 years ago
Disappointing workmanship, poor customer service, and over-inflated repair quotes.
I’ve been waiting over a month to hear back from the owner on two failed attempts at replacing the AC compressor.
This has put me in a awkward position that I’ve never been in before. I’ve never had a mechanic fail to properly fix something once, let alone twice.
I asked for a refund, or at least have the owner call me. At this point, I’ve been given zero explanation of the breakdown of why this is happening. Every time I call they just rushed say “bring it back, we’ll order another one.” Why should I bring it back if they keep not fixing it?
To make matters worse, before their ac repairs failed me and they were still in my good graces, I asked them to inspect my wheel bearings and suspension because I was hearing a noise. I was emailed a $2,700 estimate to replace all four wheel bearings (12 hrs labor). After a hard pass, I proceeded to get two more quotes from two trusted shops. Both came back at $1800 with 6-8 hours of labor, same work.
I tried giving Shaw a chance, because finding a trusted local mechanic is genuinely challenging. So, I emailed the owner and asked why their wheel bearing quote was so much higher. His response boiled down to “we pride ourselves in our work” and, “essentially, times are tough.”
Additionally, it’s been incredibly insulting to have left multiple messages with multiple office staff and being told each time the owner will call you back when he gets in today. It’s an abysmal service point to wonder, is the message not being cared to be delivered? Or, is it not being cared to be returned?
Given my personal experience there, I’m not sure where the quality work is to take pride in or, how times will be getting any less tough if you’re taking people’s money and not properly fixing people’s vehicles.
Michele Marino
Jun 28, 2021
2 years ago
2 years ago
Gary Jensen
Jun 21, 2021
2 years ago
2 years ago
Shaw repaired an air conditioning leak and replaced my front struts and rear shocks. I bought the car used so now it’s riding better than ever and ac is working great. I thought it would take all day but it was ready by early afternoon. Well done.
Service: Oil changePositive: Professionalism, Punctuality, Quality, Value
Service: TiresPositive: Professionalism, Quality, Value
I received fast service at a fair price. Will use them for future repairs.Service: General repairs & maintenance
Positive: Professionalism, Quality, ValueMy fiancé and I have been going to Shaw for over a decade. They've always done a great job and been very trustworthy. We won't go anywhere else.Service: General repairs & maintenance
Critical: Professionalism, QualityOver priced!Services: Steering & suspension repair, Wheel alignment
Will never go anywhere else for auto service. Extremely knowledgeable team! Literally saved me almost $1000 from another estimate and my car works better than ever! So happy my son-in-law recommended I go there!I may have missed some of the services offered, but I think they could do anything!Services: Steering & suspension repair, General repairs & maintenance, Tires, Air conditioning, Air & cabin filter replacement, Engine repair, Auto engine tuning, Oil change, Brakes, Transmission, Battery, Auto engine diagnostic, Wheel alignment
Services: Wheel alignment, Auto engine tuning, Oil change, Brakes, General repairs & maintenancePositive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, ValueI have been going to Shaw’s for three years. They have taken care of me and my brother in every car aspect. Their prices are great and service is even greater!It can be difficult finding a good mechanic. I highly recommend Shaw’s!Services: Battery, Exhaust, Auto engine tuning, Steering & suspension repair, Wheel alignment, Auto engine diagnostic, Air conditioning, Tires, Brakes, Oil change
Services: Auto engine tuning, Auto engine diagnostic, Oil change, General repairs & maintenance, Electrical repairPositive: Quality
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Value
NEW
Positive: Professionalism, Punctuality, Quality, Value
Miranda Jaajaa
Apr 10, 2021
3 years ago
3 years ago
I brought my car in for the full synthetic special they advertised online.. Overall the communication could have been better but my car is running good & they got me out the door fast.. About 30mins so it was a good experience(: