Our Reviews
Rating Breakdown
5
624
4
15
3
5
2
3
1
18
Positive: Professionalism, Punctuality
Very honest, polite and professional. Great service! Would recommend this business to everyone!
Positive: Professionalism, Punctuality, Quality, Value
Quick in and out for an inspection
Positive: Professionalism, Punctuality, Quality, Value
Great service and very friendly
Laramie G.
Jan 2, 2021
3 weeks ago
3 weeks ago
Spencer's has been the go-to car place for my family for years! The staff is SO incredibly friendly, and they truly do provide the good, honest work that many car businesses seem to lack these days. From extremely thorough inspections to intricate labor, they have always impressed us and exceeded our expectations. I could not possibly recommend them any higher- do yourself a favor and visit them for all of your car needs!
Positive: Professionalism, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
I just moved to Krum and was looking for a new mechanic who I can trust with all my need with all the vehicles we own. I have tried other places but they finally found the problem and got it fixed. I have been trying to fix this noise in …More
Positive: Professionalism, Punctuality, Quality, Value
I've been a customer of Spencer's for a few years. They have always done a great job, for a fair price. I trust them for any work I need done on my vehicles, from a simple inspection all the way up to extensive engine work.
My daughter takes her car there now too.
Eddy Wood
Dec 10, 2020
1 month ago
1 month ago
Brought a used F350 to them to see why the heater was not working. They also gave me a very detailed inspection of the entire vehicle. Staff kept me updated throughout the repair and had the vehicle fixed on the same day. Ten out of ten customer service!
Very friendly and honest! After my first visit I can tell I'll be bringing my cars here for years!
They always get me in and out. Best price on oil change around. The staff is friendly and don’t try to sell you service you don’t need.
Great and timely service. Provided a loaner car while I waited, and I got an apple pie!!!
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Value
I took my vehicle here to get it inspected. They got me in right away and were done super fast. Everyone was very nice and welcoming.
Positive: Professionalism, Punctuality, Quality, Value
Awesome service and good timing.
Positive: Professionalism, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Spencer’s goes out of their way to make the customer experience great. I called them on a Friday at 11am and they got my car in, diagnosed AND repaired same day, while also providing me a free loaner vehicle so that I could run my kids …More
went for state inspection got me in and got it done quickly at 4 pm on Friday.
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Spencer's has taken care of 2 different issues with my Toyota Prius, and both times the service has been excellent, timely, well-priced, and with great customer service/communication. It's great having a good auto repair shop so close. Highly recommend!
Positive: Professionalism
Great folks great service and they do a great job and I will continue to do business with these people. I would recommend them highly. And On top of all this, they are genuinely nice folks!
Spencer’s is always really efficient and thorough. I really appreciate the detailed report of my car’s issues, as well as the room to decide how and when to fix each thing.
have came here on several occasions. Friendly staff that takes pride in the quality of their work and customer service.
Friendly and honest
Positive: Professionalism, Quality
Spencer's took care of several repairs that were needed (brakes, inspection, and replacing a water pump) in a professional and timely manner. I always appreciate their candor regarding which repairs are needed when and never feel pressured …More
Positive: Professionalism, Quality
Quick and efficient on getting my cars state inspection done! Definitely recommend!
Positive: Professionalism, Punctuality, Quality, Value
Very well run organization, honest and trustworthy.