Our Reviews
Rating Breakdown
5
370
4
8
3
3
2
2
1
10
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Spencer's has taken care of 2 different issues with my Toyota Prius, and both times the service has been excellent, timely, well-priced, and with great customer service/communication. It's great having a good auto repair shop so close. Highly recommend!
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Value
The wheel alignment was excellent. Very fair price also.
Positive: Professionalism, Punctuality, Quality, Value
I’ve had nothing but great service from this business. Great local shop in Krum, Tx. Totally recommend.
Positive: Professionalism, Punctuality, Quality
They got my truck in quickly and had it repaired the next day. Price was very reasonable.
Positive: Professionalism, Quality
I’ve been using Spencer’s for years and they have ALWAYS provided fantastic, professional service with hometown charm! They truly care about their customers and their community. I recommend them for all your auto repair needs!
Great folks great service and they do a great job and I will continue to do business with these people. I would recommend them highly. And On top of all this, they are genuinely nice folks!
Spencer’s is always really efficient and thorough. I really appreciate the detailed report of my car’s issues, as well as the room to decide how and when to fix each thing.
have came here on several occasions. Friendly staff that takes pride in the quality of their work and customer service.
I absolutely loved their customer service . They made us feel welcomed. We didn’t feel pressured, and they handled all of our needs!
Thank you for your kind and professional service. A customer for life!
Positive: Professionalism, Punctuality
So glad I took my car the Spencer's. They had my car in and out. The bonus to using them is they had a loaner for me so I could still go to work. Also the customer service was off the charts. …More
I’ve been here on two separate occasions for two different things and the service has been fantastic. Prices are great and the mechanic definitely knows what he is doing.
Get the job done right the first time. Go to Spencer's Auto Repair. These guys know what they're doing.
The people are friendly and knowledgeable. He makes sure that you are getting the right tires at a great price for your vehicle.
They explained everything so I understood and it was truly the best experience for me! Will only be going to them from now on! Their reputation is well deserved! Thank you again!
Friendly and honest
Positive: Professionalism, Quality
Spencer's took care of several repairs that were needed (brakes, inspection, and replacing a water pump) in a professional and timely manner. I always appreciate their candor regarding which repairs are needed when and never feel pressured …More
Positive: Professionalism, Punctuality, Quality, Value
I have searched for years for an auto repair shop that I could truly feel comfortable going to by myself as a woman, 99% of the other shops I have been to, I have either been lied to, overcharged, talked down to, or the infamous …More
Positive: Professionalism, Punctuality, Quality
Positive: Professionalism, Punctuality, Quality, Value
Rachel S.
Aug 13, 2020
1 month ago
1 month ago
Spencer's feels like family when it comes to our vehicles. I always feel like I am getting the real story and they keep me informed on upcoming things to keep my vehicle running well. Prices are competitive, but the way they treat me as a customer is what brings me back. Super great customer relations.
Positive: Professionalism, Quality
Quick and efficient on getting my cars state inspection done! Definitely recommend!
Positive: Professionalism, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Very well run organization, honest and trustworthy.
Positive: Professionalism
Professional from beginning to end. They knew exactly what was wrong and a plan to get me back on the road in a timely manner. I highly recommend them!
Positive: Professionalism, Punctuality, Quality, Value
I go to Spencer’s religiously! They are super friendly and so easy to work with! Every time I need an oil change and a tire rotation, I go to Spencer’s. I can make an appointment, and they have me in and out in no time. I would definitely recommend Spencer’s for any of your automotive needs!
Positive: Professionalism, Punctuality, Quality, Value
Hello Rachael,
The gentlemen who did the alignment on my truck was very professional and did an …More
Best place to get ur automobile serviced and fixed
Positive: Professionalism, Quality
Great local owned business, exceptional customer service, fair pricing, and they go out of their way to take care of you. If you have had a less than stellar experience with them, let Rachel make it right and give them another chance. You …More
Super nice people, great service. Chris bunch has kind eyes.
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism
Great people! Very professional Great work!!!
Positive: Professionalism, Punctuality, Quality, Value
Spencers hands down knows their stuff. Dealing with Spencers Auto Repair has always been a good experience for both me and my daughter.
I'm a single mom and they are very fair in their assessment of what I need to …More
Positive: Professionalism
I went in to have my old truck looked over. They went over the truck in detail and did a great job. I took two other vehicles and got the same great service. The loaner car was an added benefit. I will bring all my vehicles to them.
Fantastic local family owned business with the best customer service and highest quality care. They diagnose and fix your problem quickly, notify you every step of the way, and follow up with their work and your satisfaction after you are back on the road. I highly recommend!
Positive: Professionalism, Punctuality
In and out quick, inspection and oil change. Others issues noticed and I was provided good honest information but no pressure. Local business that I will visit again.
I always feel confident bringing my car here. Spencer’s has always been fair and honest about what work needs to be done. Oh and the staff is always beyond friendly!
Positive: Professionalism, Punctuality, Quality, Value
Spencer's has been the go-to car place for my family for years! The staff is SO incredibly friendly, and they truly do provide the good, honest work that many car businesses seem to lack these days. From extremely thorough inspections to …More
Positive: Professionalism, Punctuality, Quality, Value
Being new to the community, it was nice to find Spencer’s. They were friendly, and the inspection was was professionally done. Definitely would recommend it to anyone looking...
Positive: Professionalism, Punctuality, Quality, Value
I like the self scheduling online.
Staff were very polite and professional.
Facility is clean and well kept. …More
Positive: Professionalism, Punctuality, Quality, Value