Our Reviews


Average User Rating

4.73 / 5

Rating Breakdown

5
370
4
8
3
3
2
2
1
10

Sep 28, 2020
16 hours ago
Positive: Professionalism, Punctuality, Quality, Value

Sep 28, 2020
19 hours ago
Positive: Professionalism, Punctuality, Quality, Value Spencer's has taken care of 2 different issues with my Toyota Prius, and both times the service has been excellent, timely, well-priced, and with great customer service/communication. It's great having a good auto repair shop so close. Highly recommend!

Sep 25, 2020
4 days ago
Positive: Professionalism

Sep 24, 2020
5 days ago
Positive: Professionalism, Punctuality, Quality, Value The wheel alignment was excellent. Very fair price also.

Sep 24, 2020
5 days ago
Positive: Professionalism, Punctuality, Quality, Value I’ve had nothing but great service from this business. Great local shop in Krum, Tx. Totally recommend.

Sep 19, 2020
1 week ago

Sep 19, 2020
1 week ago
Positive: Professionalism, Punctuality, Quality They got my truck in quickly and had it repaired the next day. Price was very reasonable.

Sep 16, 2020
1 week ago
Positive: Professionalism, Quality I’ve been using Spencer’s for years and they have ALWAYS provided fantastic, professional service with hometown charm! They truly care about their customers and their community. I recommend them for all your auto repair needs!

Sep 15, 2020
2 weeks ago
Great folks great service and they do a great job and I will continue to do business with these people. I would recommend them highly. And On top of all this, they are genuinely nice folks!

Sep 7, 2020
3 weeks ago
Spencer’s is always really efficient and thorough. I really appreciate the detailed report of my car’s issues, as well as the room to decide how and when to fix each thing.

Sep 1, 2020
3 weeks ago
have came here on several occasions. Friendly staff that takes pride in the quality of their work and customer service.

Sep 1, 2020
3 weeks ago
I absolutely loved their customer service . They made us feel welcomed. We didn’t feel pressured, and they handled all of our needs!

Sep 1, 2020
3 weeks ago
Thank you for your kind and professional service. A customer for life!

Aug 31, 2020
4 weeks ago
Positive: Professionalism, Punctuality So glad I took my car the Spencer's. They had my car in and out. The bonus to using them is they had a loaner for me so I could still go to work. Also the customer service was off the charts. …More

Aug 31, 2020
4 weeks ago
I’ve been here on two separate occasions for two different things and the service has been fantastic. Prices are great and the mechanic definitely knows what he is doing.

Aug 30, 2020
4 weeks ago
Get the job done right the first time. Go to Spencer's Auto Repair. These guys know what they're doing.

Aug 30, 2020
4 weeks ago
The people are friendly and knowledgeable. He makes sure that you are getting the right tires at a great price for your vehicle.

Aug 30, 2020
4 weeks ago
They explained everything so I understood and it was truly the best experience for me! Will only be going to them from now on! Their reputation is well deserved! Thank you again!

Aug 29, 2020
4 weeks ago
Friendly and honest

Aug 25, 2020
1 month ago
Positive: Professionalism, Quality Spencer's took care of several repairs that were needed (brakes, inspection, and replacing a water pump) in a professional and timely manner. I always appreciate their candor regarding which repairs are needed when and never feel pressured …More

Aug 25, 2020
1 month ago
Positive: Professionalism, Punctuality, Quality, Value I have searched for years for an auto repair shop that I could truly feel comfortable going to by myself as a woman, 99% of the other shops I have been to, I have either been lied to, overcharged, talked down to, or the infamous …More

Aug 21, 2020
1 month ago
Positive: Professionalism, Punctuality, Quality

Aug 17, 2020
1 month ago
Positive: Professionalism, Punctuality, Quality, Value

Rachel S.
Aug 13, 2020
1 month ago
Spencer's feels like family when it comes to our vehicles. I always feel like I am getting the real story and they keep me informed on upcoming things to keep my vehicle running well. Prices are competitive, but the way they treat me as a customer is what brings me back. Super great customer relations.

Aug 11, 2020
1 month ago
Positive: Professionalism, Quality Quick and efficient on getting my cars state inspection done! Definitely recommend!

Aug 8, 2020
1 month ago
Positive: Professionalism, Quality, Value

Aug 8, 2020
1 month ago
Positive: Professionalism, Punctuality, Quality, Value

Aug 8, 2020
1 month ago
Very well run organization, honest and trustworthy.

Aug 8, 2020
1 month ago
Positive: Professionalism Professional from beginning to end. They knew exactly what was wrong and a plan to get me back on the road in a timely manner. I highly recommend them!

Aug 4, 2020
1 month ago
Positive: Professionalism, Punctuality, Quality, Value I go to Spencer’s religiously! They are super friendly and so easy to work with! Every time I need an oil change and a tire rotation, I go to Spencer’s. I can make an appointment, and they have me in and out in no time. I would definitely recommend Spencer’s for any of your automotive needs!

Aug 4, 2020
1 month ago
Positive: Professionalism, Punctuality, Quality, Value Hello Rachael, The gentlemen who did the alignment on my truck was very professional and did an …More

Jul 31, 2020
1 month ago
Best place to get ur automobile serviced and fixed

Jul 28, 2020
2 months ago
Positive: Professionalism, Quality Great local owned business, exceptional customer service, fair pricing, and they go out of their way to take care of you. If you have had a less than stellar experience with them, let Rachel make it right and give them another chance. You …More

Jul 21, 2020
2 months ago
Super nice people, great service. Chris bunch has kind eyes.

Jul 20, 2020
2 months ago
Positive: Professionalism, Punctuality, Quality, Value

Jul 17, 2020
2 months ago
Positive: Professionalism Great people! Very professional Great work!!!

Jul 14, 2020
2 months ago
Positive: Professionalism, Punctuality, Quality, Value

Jul 14, 2020
2 months ago
Spencers hands down knows their stuff. Dealing with Spencers Auto Repair has always been a good experience for both me and my daughter. I'm a single mom and they are very fair in their assessment of what I need to …More

Jul 8, 2020
2 months ago
Positive: Professionalism I went in to have my old truck looked over. They went over the truck in detail and did a great job. I took two other vehicles and got the same great service. The loaner car was an added benefit. I will bring all my vehicles to them.

Jun 22, 2020
3 months ago
Fantastic local family owned business with the best customer service and highest quality care. They diagnose and fix your problem quickly, notify you every step of the way, and follow up with their work and your satisfaction after you are back on the road. I highly recommend!

Jun 11, 2020
3 months ago
Positive: Professionalism, Punctuality In and out quick, inspection and oil change. Others issues noticed and I was provided good honest information but no pressure. Local business that I will visit again.

Jun 11, 2020
3 months ago
I always feel confident bringing my car here. Spencer’s has always been fair and honest about what work needs to be done. Oh and the staff is always beyond friendly!

Jun 11, 2020
3 months ago
Positive: Professionalism, Punctuality, Quality, Value Spencer's has been the go-to car place for my family for years! The staff is SO incredibly friendly, and they truly do provide the good, honest work that many car businesses seem to lack these days. From extremely thorough inspections to …More

Apr 18, 2020
5 months ago

Apr 18, 2020
5 months ago
Positive: Professionalism, Punctuality, Quality, Value

Apr 18, 2020
5 months ago
Being new to the community, it was nice to find Spencer’s. They were friendly, and the inspection was was professionally done. Definitely would recommend it to anyone looking...

Apr 18, 2020
5 months ago
Positive: Professionalism, Punctuality, Quality, Value I like the self scheduling online. Staff were very polite and professional. Facility is clean and well kept. …More

Apr 6, 2020
5 months ago
Positive: Professionalism, Punctuality, Quality, Value