Our Reviews
Rating Breakdown
5
1047
4
20
3
6
2
5
1
28
Friendly and honest
Quick in and out for an inspection
Great service and very friendly
Awesome service and good timing.
Great people! Very professional Great work!!!
Best place to get ur automobile serviced and fixed
Very well run organization, honest and trustworthy.
Amazing ppl and fabulous service. Highly recommend!!!!!
Great small town shop and very friendly. They care about there customers.
Super nice people, great service. Chris bunch has kind eyes.
went for state inspection got me in and got it done quickly at 4 pm on Friday.
The wheel alignment was excellent. Very fair price also.
Quick and efficient on getting my cars state inspection done! Definitely recommend!
I’ve had nothing but great service from this business. Great local shop in Krum, Tx. Totally recommend.
Professional from beginning to end. They knew exactly what was wrong and a plan to get me back on the road in a timely manner. I highly recommend them!
They got my truck in quickly and had it repaired the next day. Price was very reasonable.
In and out quick, inspection and oil change. Others issues noticed and I was provided good honest information but no pressure. Local business that I will visit again.
Very friendly and honest! After my first visit I can tell I'll be bringing my cars here for years!
Always do an amazing job when I bring any car in. They are like family and I recommend them to anyone that is in need of a car repair.-The Daniels Family
Jerry and Rachel to an amazing job, thank you so much for everything, we appreciate everything you do! Thank you for being someone we can trust and always do the best job!
I took my vehicle here to get it inspected. They got me in right away and were done super fast. Everyone was very nice and welcoming.
I highly recommend Spencer’s in Krum !! They are so friendly, a local family business, so professional, do a fantastic job, and always follow up with you on their job done. They are reasonably priced and very fair! You won’t be disappointed!
Been here a couple times now. Once for inspection and once for diagnosis on some steering issues.Pleasantly surprised with this outfit. Theyre fun people and honest. Fair prices too. What else can ya ask for...
I went in to have my old truck looked over. They went over the truck in detail and did a great job. I took two other vehicles and got the same great service. The loaner car was an added benefit. I will bring all my vehicles to them.
Spencer’s is always really efficient and thorough. I really appreciate the detailed report of my car’s issues, as well as the room to decide how and when to fix each thing.
I went to Spencer's for a issue with my battery connection, they were so nice and fixed it really fast. I had been worried all week since my car would sometimes not turn over. I was afraid to go anywhere now no problems at all! I am so thankful for their friendly service!
Great group. Very nice and prompt with follow up!
Great customer service!!! They make you feel taken care of the right way!
I found the service on my pickup to be thorough and problems addressed promptly. Truck was ready when promised.
Great folks that you can really trust. My experience there was as good as can be and I highly recommend them to family and friends.
Shop did not seem to care about my vehicle or whether or not it was fixed. I told them what it was doing and they said they couldn't do anything because nothing came up on the computer. I will not use them for auto repair again!
This place did a great 👍 😁. Job on my Durango. Finding the problem and fixed real quick great place to take your car in. THANK You Spencer's Auto repair.
We have used Spencer's Auto Repair several times and always receive timely and quality work. Highly recommend them to anyone in the Denton or Krum area.
Not only do I take all of my household's cars to Spencer's Automotive, but I had my mother take her car there, too. I can think of no higher recommendation. Spencer's Automotive provides a valuable service to the community of Krum by giving quality, honest work for a reasonable price. In addition to that, the business (which is locally and family-owned by native Krum people) gives back to the community in more ways than I could name. Look around at the sports events, cultural events, and city projects, and you begin to notice that they're re-investing in the community of Krum.
I've dealt with a few different shops with a few different vehicles until i found this one. Now its the only place i go for my vehicle needs.They're the most honest and dependable shop I've ever dealt with. Thanks Jerry and Rachel for helping me out to the fullest each and every time i come in.
Spencer's is my "Go To" place for auto repairs since I moved to the Krum Community in 1999. I have always been pleased with the diagnosis and work done on my vehicles. I am on the fourth vehicle since beginning my auto relationship with them. My latest vehicle only needs oil changes and inspections but I always take to Spencer's.
This is a local home town hero auto shop. The kind you grew up with and enjoyed in generations past, but are scarce now days. Family owned and operated by genuinely honest and caring people. Years ago when I was going through the worst time of my life, Jerry and Rachel made car repairs to my mini van to keep it running and safe for me as a newly single Father of 3 when I didn't have two dimes together. It was at cost and sometimes they wouldn't even let me pay them. The work is impeccable and you can trust every word out of either of their mouths. You can't put a price tag on honesty. Do yourself a real favor and get your vehicles repaired here.
Best Service in the Denton Area. I moved to Krum from Arlington 5 years ago and since then have had my car serviced here. The first time I took my car in I was just wanting belts and fluids checked before I went on a long trip. They checked it out and didn't charge me. A few months later I took my moms car in for an issue and they resolved it the same day. Over the last 5 years they have serviced both my daughters cars, my moms, my wife's and mine. Each and every time the work is done correctly and quickly. The price is always lower than I expect. Rachel who works the desk calls me by name and is super helpful. They never try to up sale me on anything. I am spoiled now and can't imagine trusting anyone else with my car.
I started having issues with my vehicle and had no idea where to take it because I am fairly new to the area. I ended up taking it to a shop in Denton and felt I was being overcharged for the work that they wanted to do. A friend of mine suggested Spencer's, so I called and spoke with Rachel. I was able to send them the quote the first shop had given me and was told that they could definitely beat the price that was given. I took it in and had them look it over and received a quote that was $1,000.00 less than the original quote. The work was done fast and the service was great. I will take my vehicle to Spencer's from this point forward.
Busy Mom Rave!!!! Spencer's Auto always makes the time to squeeze me in. The last thing I think about are my car repairs, oil changes, and inspections. They looked over my new car before taking ownership while my husband was out of town. To help me be assured that I was getting a good deal on the vehicle I was buying. They double checked everything to make sure it was safe and wouldn't cost me an arm and leg in future repairs. I don't have to second guess if they are over charging me or didn't replace a part correctly. I trust the work they do! I have been a happy customer since 2013 and I wish I had found them sooner!
Spencer's has always taken great care of us! Love how easy it is to schedule appointments and their work is always honest, efficient, and fairly priced. From oil changes and inspections to replacing A/C, they have helped us with various things to maintain our cars well over the years!. And as a mom of 4 little ones, I appreciate the toys snd puzzles Rachel has there for the kids. Small gestures like that go a long ways!!
Love Spencer's they do great work
I've dealt with a few different shops with a few different vehicles until i found this one. Now its the only place i go for my vehicle needs.
I've dealt with a few different shops with a few different vehicles until i found this one. Now its the only place i go for my vehicle needs.
They're the most honest and dependable shop I've ever dealt with. Thanks Jerry and Rachel for helping me out to the fullest each and every time i come in.
Spencer's Auto Repair shop is a husband and wife operated business. They are friendly, provide great service at a reasonable price and are honest, which for me is one of many imperative qualities. I was in a situation where I needed my car looked at quickly and they were able to get me in the next day. They answered all my questions without making me feel like I was bombarding them. They make sure to put their customers first. I highly recommend them and would drive out of my way to have them service my car as needed.
Casey Crawford
Sep 11, 2017
6 years ago
6 years ago
This place is Great ! A++++++ and more A+++++. I do a lot of Auto Repair myself but Anytime I have any questions or any information that I need when I have car trouble they help me what steps I should take. And anytime I need something done that I can't do. I go to them. They have great prices and they do Great Work. Iv had to put a new computer in my Durango and they did a great job. And I called them to get info because my car won't even start at all now. But Rachel Help me what step I should take to fix it. Thank you Spencer for all your help with Information.
Not only do I take all of my household's cars to Spencer's Automotive, but I had my mother take her car there, too. I can think of no higher recommendation. Spencer's Automotive provides a valuable service to the community of Krum by giving …More
Best Service in the Denton Area. I moved to Krum from Arlington 5 years ago and since then have had my car serviced here. The first time I took my car in I was just wanting belts and fluids checked before I went on a long trip. They …More
Dealing with Spencers Auto Repair has always been a good experience for both me and my daughter.
I'm a single mom and they are very fair in their assessment of what I need to …More
This is a local home town hero auto shop. The kind you grew up with and enjoyed in generations past, but are scarce now days. Family owned and operated by genuinely honest and caring people. Years ago when I was going through the worst time …More
Spencer's has always taken great care of us! Love how easy it is to schedule appointments and their work is always honest, efficient, and fairly priced. From oil changes and inspections to replacing A/C, they have helped us with various …More