Our Reviews
Rating Breakdown
5
207
4
8
3
1
2
0
1
7
Had my car in for rustproofing. Great job and great people!
I needed an oil change and tire rotation on my camper while passing through town, and Adam and his team got me in and performed the work very professionally and courteously. I was in and out in under an hour, and their waiting area has free wifi!
I just had my exhaust manifold done here on a dodge 1500 5.7L! I had it worked on elsewhere and was FAR from pleased. Matthews looked at it, was very honest, and got it repaired ASAP. I picked up my truck and it sounded amazing. I could NOT be any happier with there knowledge/service. Great job guys! I appreciate it.
Great service! Fast, knowledgeable, and efficient
great they get us right in and out the same day.
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality, Value
Positive: Quality, Value
Positive: Professionalism, Punctuality, Quality
Services: Oil change, Wheel alignment
Services: Steering & suspension repair, General repairs & maintenance, Oil change, General repairs, Wheel alignment, Tires
Services: Electrical repair, Steering & suspension repair, Air & cabin filter replacement, Brakes, Exhaust, Auto engine diagnostic, General repairs & maintenance, Engine repair, Transmission, Wheel alignment, Electrical, Tires
I appreciate that i can trust the service I receive when i go there. Adam and his staff go out iof their way to get your vehicle repaired so your time without one is minimal. I also recommend them for the Krown undercoating. I did it …More
Accurate diagnosis. Excellent service.
Orris L.
Jul 7, 2021
1 year ago
1 year ago
I stopped in after 5 pm as my Volvo tire pressure was low from a long trip. They added air to tires at no charge so I could return to CT safely. Thank you for your help in a pinch! I would highly recommend Matthews to anyone with auto needs in the upstate NY area.
Positive: Professionalism
Communication is respectful, service is well done, and the staff really cares about their customers. We're lucky to have a garage of this quality in our small town.
Services: General repairs & maintenance, Tires, Oil change
Service: Brakes
Positive: Professionalism, Value
NEW
Positive: Professionalism, Value
NEW
Positive: Punctuality, Quality
Matthews Automotive is always busy but the service is always great and the work is done properly. They will always take the time to explain before anything is done and will answer any questions regarding any service. The place runs like a well oiled machine.
NEW
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Always friendly and helpful- best place to do business.
Services: Tires, Wheel alignment, Oil change, Brakes, General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, Value
This is a great repair shop. The staff is friendly, and always willing to go the extra mile. Would recommend to anyone.
Services: Brakes, General repairs & maintenance, Tires, Oil change
Positive: Professionalism, Punctuality, Quality, Value
Been with Matthew's since I moved up here almost 3 years now and drive over 13 miles past 3 autorepair stations for Matthew's. If you want professional workmanship. Honest answers and fair prices...drive the extra miles and check out Matthew's Automotive in Salem, NY. You'll be glad you did...I was!!!
Services: Brakes, Wheel alignment, Body & Trim, General repairs & maintenance, Tires, Steering / Suspension, Engine repair, Oil change, Transmission
NEW
Positive: Professionalism, Punctuality, Quality, Value
Been with Matthew's since I moved up here almost 3 years now and drive over 13 miles past 3 autorepair stations for Matthew's. If you want professional workmanship. Honest answers and fair prices...drive the extra miles and check out Matthew's Automotive in Salem, NY. You'll be glad you did...I was!!!
Services: Oil change, General repairs & maintenance
Positive: Professionalism, Quality, Value
NEW
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Services: Oil change, Air & cabin filter replacement
Positive: Professionalism, Punctuality, Quality
Positive: Professionalism, Punctuality, Quality, Value
Amazing service and awesome people. Honest, fair, and highly skilled.
The lady at the desk was so incredibly polite and efficient. When I came in to make an appointment, I described what the noise was and the handsome salt-and-pepper haired man took it for a ride to make sure it could wait the several days until my appointment. So sweet!
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality
Great experience bringing a 2006 Subaru and a 2000 Jimmy to Matthews. Speedy service on the oil change for the Subaru and quick turnaround to fix a brake control issue on the Jimmy. Honest and knowledgeable owner will give you straight and thorough answers. We will definitely be back.
Positive: Professionalism, Punctuality, Quality, Value
Pays personal attention to vehicle needs protecting the life of the vehicle as well as inconvenience to me. Took time to explain specific operating procedures that are different from other vehicles I operate. Thank you Adam and Naomi for watching out for me.
Positive: Professionalism, Punctuality, Quality, Value
Amazing service and awesome people. Honest, fair, and highly skilled.
Services: Air conditioning, Tires, Oil change, General repairs & maintenance, Engine repair, Tuning, Brakes, Battery
Amazing service and awesome people. Honest, fair, and highly skilled.
Services: Oil change, General repairs & maintenance, Tuning, Battery, Engine repair, Tires, Air conditioning, Brakes
Amazing service and awesome people. Honest, fair, and highly skilled.
Services: Brakes, Oil change, Air conditioning, General repairs & maintenance, Tires, Engine repair, Battery, Tuning