Our Reviews
Rating Breakdown
5
1139
4
52
3
4
2
6
1
42
Competent, professional, honest.
DID A GREAT JOB AND IN A TIMELY MANNER
This place is outstanding. They genuinely care for your car. Very personable and will actually talk to you, even the owner.
Did everything I ask with a friendly smile. The job was good work and reasonably priced . Explained thoroughly what they did and what they found . I would recommend to anyone that wants good work with someone they can trust .
I was taken aback when I discovered that the initial diagnosis would cost over $120, especially since IT WAS NOT MENTIONED during the appointment booking process . After waiting for an hour, I was informed that there might be an issue with the engine, requiring further diagnosis. I believe such information could have been obtained elsewhere without such a high fee.
I called them to have a noise examined from a vehicle that I had just purchased from auction because my regular technician was backed up..they were able to get me immediately, they assessed the situation and found the problem. They resolved the problem at a fair rate and quickly.. they are very knowledgeable ,polite, priced fairly and good to work with.I definitely found a new place to bring my vehicles and will most certainly use them exclusively going forward.
Everything on time and the work was completed 🙌
Chris and team are a great group and nice to have a trusted mechanic nearby!
Chris and the team provide excellent service at an affordable, fair price. Highly recommend.
Honest and reliable. Candace at the front desk is so nice and very helpful. Chris is a good mechanic . Highly recommend.
I developed a creak in my front end that I thought I had tracked down to the steering box. I pass Shamrock almost everyday, so I figured I'd call them up and see what they thought. They got me in the next day, and it ended up being something that had worked loose and was resonating up to where I was hearing it. From Candice at the front desk to the guys in the shop, they made sure I was squared away. I got a follow up from Chris a day or two later to see how everything went and was holding up. I haven't had a steady mechanic shop for a while but if this is how Shamrock does business then they have mine.**Edit**Since the original post I have taken my truck back here for regular maintenance (services and tire rotations). All visits have been just as the original, fast with experienced service provided.ServicesSteering & suspension repair
For years, I have had my Ram 1500 serviced at the dealer (bearing the brand's name, located in Indian Trail). Recently, my radiator was leaking, and had an exhaust manifold leak. Shamrock was literally more than 3x cheaper, the service was faster, and I had much more communication during the entire process than with any other mechanic I have dealt with in recent memory. I will be recommending them to anyone in the area.
Moving here from NJ we struggled to find a shop to bring our vehicles. Shamrock Auto Care is honest, fairly priced and has an online appointment scheduler which is VERY convenient. I won't take my vehicles anywhere else :-) Thank you Chris for operating such a well run shop!!
Service was great and timely in and out in good time
Always good work and prices are always reasonable.
They promptly diagnosed and repaired our car. It hasn't driven this well in years!
Thanks for fitting me in for a last minute pre-purchase inspection! I appreciated the thoroughness, price, and friendliness!
As usual, you guys are AWESOME!!! Not only repair, but as a sounding board for other needs!!Keep up the good work!!PositivePunctuality, Quality, Professionalism, ValueServicesEngine repair, Auto maintenance, Oil change
Shamrock did a great job repairing my poor brake job. I am fortunate they are close. I will be back
I've received excellent care on my 2003 Honda. In fact, when I took it the first time, to get a 2nd opinion on a list of "needs to be done" by a Honda dealer, Shamrock said the most expensive item (a leak) was not that bad, and didn't call for immediate attention. Got to talk to the mechanic personally. Personal trust in my mechanic is high on my list.UPDATE: As of Jan. 2020, Shamrock is still providing excellent car care at reasonable prices.ServicesTransmission, Air & cabin filter replacement, General repairs & maintenance, Auto engine tuning, Auto brake repair, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Auto battery maintenance, Auto emissions testing, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Oil change
Helped us out with a quick turnaround and repair - have to worked with them for the last five years and have never been disappointed.
Honest employee and Chris very nice person.
I had my rear drums and pads replaced , job well done !ServicesBrakes
I have had nothing but good visits here. They are very nice and knowledgeable. They are not pushy and honest about repair work. I am definitely using them in the future.ServicesVehicle Inspection
Great experience! First time using this shop and they made a new permanent customer! Very friendly, fast service and fair pricing. I am super pleased!!ServicesVehicle Inspection, Brakes, Oil change
Had shamrock do a pre-purchase inspection on a used 2013 bmw x5 i was buying in nc. They were kind to me on the phone initially, but then rude to the dealer who dropped off the car. Then their report said they checked the oil with a dipstick and it needed changing, but this x5 has no dipstick. We asked how they checked it, no answer. I bought the car and had it delivered. A running light was out, a sensor was faulty, and the wipers blades were junk. No huge issues and not overly expensive, but ALL should have been caught for sure. So I called to politely speak with them about it, and they had a manager call me back who just spoke over me and did not listen. They said the dealer should have replaced all these things and to call them. I said "ok but what is the purpose of a pre-purchase inspection then" ? I got no good answer. Thankfully the dealer was very fair and normal, said to get these items fixed in my home state, then we will review the costs and decide how to split it up. No problem, not a huge expense, but I did not appreciate Shamrock's attitude about it just being someone else's problem and issue, when they definitely should have caught ALL these simple things in a routine inspection. You don't even need to be a mechanic to catch all of them. Never mind Shamrock didn't even note in their report that the screen inside the car was all messed up, scratched, and very distorted. Again, luckily the dealer had already pointed it out to me, so I got a discount off the initial purchase based on replacement ($250 installed) and I will get that replaced when I have time.ServicesService not listed
Once again, Shamrock Car Repairs fixed a very tricky electrical repair with my 2004 Malibu. Chris at the shop makes sure that I am very happy with my repairs. The group of people there are so nice and honest with their work. They are like a breath of fresh air and relief in knowing I got my repairs done right! And the price was a relief too!!PositiveQualityServicesElectrical, Oil change, Service not listed
Great Customer Service was the first thing I noticed. Candace was very pleasant and helpful when I walked in to inquire about services for my Jeep. The actual service was completed when she said it would be and the pricing on those services were reasonable. I followed up with an Inspection with then the following week and will be using their Auto Care Center for some more work very soon.
They serviced my shifter. I called a Jeep dealership and it was going to be 300.00 to just pull my car into the bay. So I called Shamrock they were able to get me in within a couple of days and they didn't charge me until they knew what was wrong with my car. Very reasonable price for what they did. The employees were very nice and very knowledgeable of the problem. So I will be going back because I feel like I got my money's worth's and wasn't taken advantage of. Thank you Shamrock Automotive!ServicesGeneral repairs & maintenance
Shamrock Auto Care has been working on my vehicle for over a year now and I cannot say enough great things about them! They don't try to upsell you or do things that are unnecessary. They are honest and upfront! Chris always checks in after my service to make sure I was satisfied and Candace is always so helpful and makes it an awesome experience. Highly Recommend
Brought my car to Shamrock Auto Care based on a friend's recommendation, and I'm so glad I did! Got new front brakes and rotors, and an oil change. I finally found a trustworthy shop that does excellent work for a good price. The owner Chris even reached out to me a couple of days later to make sure the work on my car went well! Wow, you don't see that nowadays! I will be bringing my car to Shamrock Auto Care for all of my future repairs, because I can trust my vehicle is in good hands!ServicesBrakes, Oil change
Great service. Had my ‘99 F150 towed in for a bad ignition lock cylinder as well as the upper and lower actuators being bad. Completely disassembled my steering column to repair as well as repaired an issue involving a check engine light. They kept me updated on the work being done and when I could expect to have the truck back. Truck runs great and I am pleased with everything. Highly recommend Shamrock Auto.
Chris and his staff at Shamrock Auto have not only taken care of my personal vehicle but my business vehicles as well the last 3 years for routine maintenance.I would highly recommend Chris and his staff to anyone looking for a routine maintenance on their vehicle, vehicle inspection or even a small repair!Thank you Candice for always a fast response when calling or leaving a message.Chris and ALL his staff at Shamrock auto for always taking care of our vehicle needs!
Clean shop, friendly and courteous. Being an elderly woman, I feel very comfortable going there to service my car. I will be back!
Just awful, was recommended to them & weren't what we expected them to be.. customer service & not being personable was awful, regret going there..
Scott Richardson
Oct 23, 2023
1 year ago
1 year ago
Zero problems! They kept us in the loop during the process and we feel like Shamrock was very honest. Thanks and we will be back....
Excellent and honest service delivered in a very prompt time frame.ServicesGeneral repairs & maintenance, Oil change
Fabulous service at Shamrock Auto Care.. Chris and all his staff are so professionally and do a wonderful job.. I appreciate having someone I can trust to service my car needs.
Professional and courteous
They were able to help me get my car fixed and I haven’t had a problem since! Thank you Chris at Shamrock!!
Great service and great customer service.
Service was complete and completed in the time stated.ServicesGeneral repairs & maintenance, Auto maintenance
Very pleased with service and professionalism.PositivePunctuality, Quality, Professionalism, ValueServicesEngine repair, Brakes, Vehicle safety inspection, Oil change
Very nice people, great work!ServicesGeneral repairs & maintenance, Tire rotations, Oil change
I appreciate the honesty that I get when needing service on my vehicle. I feel that Chris is always very honest with me and does not try to sell me some service I do not need. I can get my vehicle in and out in a reasonable amount of time. I would recommend this business to anyone looking for quality service.PositiveValueServicesGeneral repairs & maintenance
I have been taking my car to Shamrock for about a year. I continue to be impressed with the quality of work done, what I consider fair pricing, and their customer service. I have become a loyal customer and recommend them to anyone looking for excellent service for your vehicle
They made time to check the issue without appointment, they were speedy with the diagnosis and had the car ready bu end of day. Great customer service!!
They do a great job every time I take my car to them to do service