Our Reviews
Rating Breakdown
5.00
159
4.00
8
3.00
3
2.00
3
1.00
8
Nancy Dew
Aug 20, 2019
10 months ago
10 months ago
Well run friendly auto shop with top notch service
I love Acur-it Imports. Yes, the prices are slightly higher, but it's worth it if you want the job well done. We've been going to them for years with all of our vehicles. The guys are friendly, knowledgeable and fair. They worked on my …More
Pulled in for an estimate and right away I felt like this guy clint could have been family.
As a woman going in by myself, I felt like he was being honest with me and …More
I’ve been coming here for more than 10 yrs since I was a college student at Sonoma State. I used to go to jiffy lube, Chevron or whatever place had a “deal” to get my oil changed, but something was always “wrong” with my vehicle and since I …More
This was my first visit. I had always gone to the dealership for all repairs and service on both Honda’s that I have owned. My confidence level in the service at the dealership has eroded, and I decided to try somewhere else. I went to …More
Always awesome service from these guys they go above and beyond and our Fair. Trust is hard to find in the other business I trust these guys highly recommended
Acur-It Auto Repair has always treated me with respect. They are honest and they perform quality work. I will not trust my vehicle to any other repair shop.
The shop was knowledgeable and compassionate. They got the diagnosis and the work done quickly, on a Friday afternoon!! They were great!!
I’ve been coming here for more than 10 yrs since I was a college student at Sonoma State. I used to go to jiffy lube, Chevron or whatever place had a “deal” to get my oil changed, but something was always “wrong” with my vehicle and since I didn’t know better I’d end up getting ripped off. Those “cheap” oil changed really started adding up. I came here one day after being fed up and I am extremely happy I found this honest car shop. Mitch always explains what needs to be done that day and what I can expect to get done in the future. There’s never a surprise. I have never felt any pressure to get anything fixed and my two Toyota’s are near or over 150k miles and still running like the day I bought them thanks to Accur-it team. I just bought a used Chevy volt and I’m bringing it in to have it inspected before the 30 day warranty expires.
Thanks for great service!
Acur-it Auto Repair delivers top-notch service. They've been servicing all of our vehicles for over 15 years. I wouldn't go anywhere else. Repairs are done quickly and professionally. All work approved by customer before it's done. We've take our Acura, Dodge RAM, Volvo and Ford Mustang to Acur-it. They don't miss a beat with any model. Mitch is terrific - friendly and efficient. William is fair, honest and genuinely concerned about customer satisfaction. You can't go wrong trusting your vehicles to Acur-it.
Lindsay Dyson
Jan 11, 2019
1 year ago
1 year ago
Great service, accurate estimates, no surprises. I am a looong time customer - they have taken care of at least 5 cars for me over the years! Thanks Will and Mitch!
Vanessa Vann
Nov 29, 2018
1 year ago
1 year ago
Great business. Great experience. The staff is amazing
As always the staff at Acur it diagnosed & fixed the problem.
I appreciate your expertise & integrity.
Thank you
Work completed on schedule, and TOTALLY satisfied with the work contracted for and the little things they checked " under the hood" while they had it.
Nice people. Good price. Fast service.
Acurit are a high class operation. They keep you well informed about what they need to do to keep your vehicle safe and running in a way that won't let you down. Finding good mechanics who take pride in doing a good job is tough these days. If you want good reliable service, try Acurit.
I’ve taken 5 cars over the last 19 years to Acur-it. Sometimes they have to be bearers of bad news. But always a square deal and 1st rate Workmanship and impeccable record keeping. Once I forgot when I replaced my timing belt on my 91 Acura and I called up and Mitch gave me a date and mileage in less than 15 seconds!!!
The BEST ever service!!!
Just a great experience all around. Super thankful for the service, I will bring any future problems in to them!!! A+
This was my first visit. I had always gone to the dealership for all repairs and service on both Honda’s that I have owned. My confidence level in the service at the dealership has eroded, and I decided to try somewhere else. I went to Acurit for minor service maintenance on a 2010 Honda Civic. I got an appointment when I wanted it, and I was able to wait while the work was completed. The work was done in very good time, and everything about the work was explained to me. I left feeling confident and I will return
Can always count on Mitch and William to do a quality job on our two autos. Price is reasonable, quality the best!
Great team of people! Customer service is great and they are honest.
The guys here are knowledgeable and professional. I took my high mileage Mazda here until it was totaled and now take my new Mazda here. From my experience, they are fair and can be trusted to so the job right. They also have some loaner cars, which has come in handy when they are available.
Excellent service! Honest owner and mechanics! I wouldn't trust my car with anyone else. Thank you.
We took our Acura TL here and Mitch had us out the door 24 hours later with a price that couldn’t be beat... the whole customer experience from start to finish was exemplary. Greatly appreciated the after hours key drop and their expertise in fixing a problem several other places didn’t.
I woke up to a dead battery and the AAA guy said I needed a new one. I called Mitch at Acur It and he told me to come right down. In less than an hour I had a new battery installed. They were so nice to take me without an appointment but that's how they are there.
They are the best! Quick, professional and reliable. Very trustworthy as well, the first time I came to Acur It I was having car troubles and it just happened to be the closest auto repair place. They helped me get up and running free of charge and now I go there anytime I'm having issues or need an oil change. Very relaxing waiting room as well.
I have been taking my Honda and Toyota cars to Acurit for a number of years now. They are always honest and caring about balancing my budget with my safety needs. I've recommended them to many friends (who are also quite satisfied) over the years. A real winner of an auto shop!
Ever since I found out about this shop I have taken my cars there and always recommend their shop to family and friends. You want the job done right? Go to them. They are fast and more importantly they are honest. Highly recommend them.
I've been going to Acur-it for many years. I feel that they are honest in pricing, respect me, and do all they can to make my visits convenient. I have especially appreciated the loaner car for longer jobs. Mitch is my buddy.
They are the best! Quick, professional and reliable. Very trustworthy as well, the first time I came to Acur It I was having car troubles and it just happened to be the closest auto repair place. They helped me get up and running free of …More
Great folks
While driving in rohnert park, my truck started shaking and backfiring. I called my mechanic in Santa Rosa and he suggested towing it to them instead of driving, to prevent damage. I had recently heard from a friend that Acur-it did a good job on his vehicle, and being that it was close by, decided to drive there instead. I used their night drop box and talked to them the next day. Turns out I had neglected something simple for too long, so I kicked myself. However, I feel that Mitch and his team were very honest with me, not trying to do extra work and charge for it. Also, cannot express how glad I was that it was a one day turn around since it was my work truck (my wife is glad too, as I already had loaded tools in her car as I prepared to leave her without wheels). Thank you for the wonderful, fast and honest service!
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While driving in rohnert park, my truck started shaking and backfiring. I called my mechanic in Santa Rosa and he suggested towing it to them instead of driving, to prevent damage. I had recently heard from a friend that Acur-it did a good job on his vehicle, and being that it was close by, decided to drive there instead. I used their night drop box and talked to them the next day. Turns out I had neglected something simple for too long, so I kicked myself. However, I feel that Mitch and his team were very honest with me, not trying to do extra work and charge for it. Also, cannot express how glad I was that it was a one day turn around since it was my work truck (my wife is glad too, as I already had loaded tools in her car as I prepared to leave her without wheels). Thank you for the wonderful, fast and honest service!
While driving in rohnert park, my truck started shaking and backfiring. I called my mechanic in Santa Rosa and he suggested towing it to them instead of driving, to prevent damage. I had recently heard from a friend that Acur-it did a good …More
Been coming here for a few years. I won't go anywhere else !! All the guys here are great !! Love this place!!
I trust them. I believe them.
Keith G.
Sep 3, 2015
4 years ago
4 years ago
I reached out to Mitch early morning yesterday with an urgent request to do a pre-car purchase inspection. He responded quickly, even going so far as to drop the owner back at their home. This was incredibly useful because I was calling from out of town and didn't want to buy a car without a thorough inspection.
Mitch and his team did a great job. Told me everything I needed to hear to make a good choice on the car. Well done. Much appreciated.
I reached out to Mitch early morning yesterday with an urgent request to do a pre-car purchase inspection. He responded quickly, even going so far as to drop the owner back at their home. This was incredibly useful because I was calling from out of town and didn't want to buy a car without a thorough inspection.
Mitch and his team did a great job. Told me everything I needed to hear to make a good choice on the car. Well done. Much appreciated.
I have been going to Acur It for over 4 years and they have taken care of my car's needs big and small. I was in a small accident about a year ago and they even went and picked up my car from the collision center and made sure the car was in good working order. Highly recommend!
Excellent service - Acur-it is the "gold standard" by which we compare other repair shops. Maybe only improvement would be adding Wi-Fi access for the customer lounge.