Our Reviews
Rating Breakdown
5
311
4
10
3
2
2
3
1
13
Dawn at the front desk was really helpful while dealing with phones and deliveries. My SUV is back on the road and sounds good. I broke the control arm and chose Chuck's because it was within walking distance of my home and no regrets here. Fast Courteous and Complete. I would have given them five stars but I didnt like paying 460.
Have lived in the neighborhood of Chucks Auto since 95, primarily work on my own vehicles if not under manufactures warranty, we needed a professional to do rear brakes on my wife’s Honda CRV around may of 22I called up talked to Dawn she discussed my situation with the owner called me back with a quote I agreed we set the appointment. Work was completed within a few hours of dropping it off! And was cheaper than the original quote. ! Awesome ! Affordable very efficient, courteous and professional chatted with the owner on my way out about my upcoming vacation and he shared info on fishing charters where I was going , And by the way that, worked out perfect for my group.very nice guy! I will be returning when I need anything done to my vehicles and I 💯 recommend this neighborhood establishment thanks again guys!Lance Todd
Chuck’s Auto Center is trustworthy, honest and reliable. I went to Chuck’s after being told I needed new struts and shocks from another shop- even though my car was driving perfectly fine. As suspected, Chuck‘s did not find anything wrong with my car. As a woman, it is unfortunate that we are often taken advantage of at mechanics, and inexperienced car owners are looked at as a sales quota. I cannot thank the staff at Chuck’s Auto Center enough. I will only bring my car there for now on.
Excellent service very fast repairs very courteous service and follow up would recommend to everyoneServices: Brakes, Steering & suspension repair
Great work. Honest, to the point of telling you if it's worth it or not.Service: General repairs & maintenance
They did an outstanding job in fixing a problem other shops did not fix. Their prices were well below quotes I was given at 2 other shops. I HIGHLY recommend this shopService: General repairs & maintenance
Needed car fixed same day and they came thru. Excellent service. Definitely coming back.Service: Auto maintenance
Let me just sum it up; efficient, fast & friendly. My vehicle was stolen over the New Years & I went to several other mechanic shops before choosing Chuck's Auto, each time leaving with an impression of little assurance. Walking into Chuck's Auto, he said plainly, "bring it in, and we'll get it fixed" ...something I needed to hear when time is of importance. Thank you to ALL members of this shop.Service: Steering & suspension replacement
They know what they are doing . Great service
Fixed my work van the day after it was towed in on a late afternoon. Very professional and courteous staff. Highly recommend!
I was recommended this place by Dave and Fred over at YouDrive Auto in Elyria and i can see why. Great service and great price. No nonsense service. Chuck called me to let me know what was needed and what was not. I will be taking all my vehicles here from now on and I live on the east side!Service: Brakes
Always Excellent service and management makes sure that the work is always done right and always makes sure that the customer is aware of what needs to be done and does not perform unessary repairs on my vehicles.Overall a very dependable business that cares about their customers.Recommend them to anyone who needs work done on their vehicles.Services: Brakes, Air & cabin filter replacement, Battery
Electric seat not working. Was able to fix it so it would move back and forth.Service: Oil change
This is the second time I've been to this auto shop and I'm only coming to this one! Dawn, the receptionist is excellent! Always have a smile on her face and very friendly, even at 8 am! Chuck and his team are the best! You can tell they really love what they do and make sure your car is in good hands. If you want great customer service, great prices, and fast service I highly recommend coming here!Services: Wiper blade installation, General repairs & maintenance, Vehicle safety inspection, Auto engine diagnostic
" The saying goes- when you want the job done right you do it yourself!"Orr you can take your baby to a well experienced mechanic!! Easier said than done??? Noooo !! Trust me 🙏 Go to chuck's Auto Center. Not only did I show up without prior notice and Triple AAA leaving my car in his lot. He diagnosed my transmission line leak and fixed it at a reasonable price the same day!!! I cannot stress enough how hard it is to find good people/companies like this. I really appreciate everything you did for me Chuck and I will be back for preventative maintenance! 🙏.
By far the smoothest experience I've had going to the mechanics. Honest and informative people.Services: Engine repair, Auto emissions testing
Customer service was GREAT! had no issues dropping off my truck. The quote I received was very fair compared to what another shop quoted me. I got my truck back amazingly fast. I will continue to use this shop for all my auto needs as well as family.Services: Auto A/C recharge, A/C installation & repair
Chuck's is the best. Helpful, friendly, and great pricing. Highly recommendService: General repairs & maintenance
Positive: QualityFast and fair price, did only what was asked of Chuck's. Highly recommend their auto center.Service: Auto engine diagnostic
Have taken my vehicle twice was very professional, quality work, and price wasn't bad. Recommend to anyone needing work onWestside. 👌Service: Steering & suspension repair
I had a leak in my gas tank which I had to have it replaced with a new one.The work they did was awesome replaced it in one day & everything is working great. If you need Any work done on your car I recommend Chuck's Auto they honest hard working guys & Prices can not be beat.Service: General repairs & maintenance
Chuck and the crew have been awesome with my vehicle. They are honest about what’s gotta be done, and they aren’t outrageous with labor pricing, or the time that it takes to get done.Services: Auto exhaust system repair, General repairs & maintenance
I've had nothing but great experiences with Chuck's Auto. I had work done recently and it was fixed the same day I brought it in. They get the work done quickly, efficiently, and affordably. They communicate well before and after the work. And then they reach out afterwards to check in on the work. They don't try to overcharge or sell you something you don't need or can't afford. Most importantly, they're honest and reliable. That's huge to me. I need someone I can trust with my money and my car. This is the place I trust and I won't go anywhere else.Services: Brakes, General repairs & maintenance
Services: General repairs & maintenance, Oil change, Tires, BrakesPositive: Professionalism, Quality, Value
Positive: Professionalism, Punctuality, Quality, ValueChuck's is the auto repair place everyone wishes all car repair places were like. Nice staff, no "extras" constantly being upsold, honest work. I'm so glad I found Chuck and wonderful shop.Services: General repairs & maintenance, Auto engine diagnostic, Brakes, Wheel alignment, Steering & suspension repair
Fair prices. In fact he made a 300+ repair for me for free because I had so much wrong with car.Car is safe now and I didn't feel robbed. Great guy and office staff is top notch.Services: Brakes, General repairs & maintenance, Oil change, Tires, Auto engine diagnostic
Long story short, after driving around for a month with the strut they replaced my old one with, from day one I was not satisfied with my experience here and still am not. If I’m gonna pay as much money as I did to have it replaced, I …More
Positive: Professionalism, Punctuality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality, Value
Positive: Professionalism
Services: Engine repair, Auto engine diagnostic
Very good work
As always Chuck wins again, me and my son are customers for life
Quality work, affordable cost, finished ahead of schedule, awesome business practices, wonderful personnel. 6 out of 5 stars.
Freindly, honest and timely. Clean shop and reasonable prices. I will bring my auto needs in the future here for sure.
Have gone to Chuck's Autoservice for years. Have never been disappointed with service, punctuality of fees. You won't either
Fast and fair price, did only what was asked of Chuck's. Highly recommend their auto center.
I needed a quick fix to get my car to pass an emissions test. Called up chucks auto and took care of me! Thanks Chuck and looking forward to doing more business in the future!