Our Reviews
Rating Breakdown
5
215
4
29
3
12
2
11
1
49
Metric is the best! They replaced my leaking radiator as well as replacing both valve cover gaskets (V8). A month later, the new radiator and the valve cover gaskets are still performing perfectly. Zero leaks, no issues. Their 24 month/24k mile warranty on their work is reassuring, and the same warranty is honored by a whole network of repair shops across the US.Metric kept me updated about the status of my car every day, by phone call and text. Their customer service is top, top notch. Thank you for doing a fantastic job, Metric!
Helped me out in a crisis! I was in the area from NY , my car got ripped apart by dogs or coyotes searching for a critter . They let me have my car towed in and had it done as soon as they possibly could . Great and friendly staff . Thank You !
Fast, easy, friendly service.
If I could give ZERO STARS I would. Im not into long reviews, but I feel that I need to warn others. These guys think they can do biz like in the big city.... They know nothing and do not stand behind their work. I went in asking for them to look at a specific issue that my previous mechanic said could be the problem, they recommend something else which created a more severe issue, which of course added up $$$$. 6 k later and my previous mechanic had to fix the original issue( which he was right) for an additional 5k. They said it was under warranty, they did not give me warranty info, they used AFTERMARKET parts, and argued that I never mentioned the original issue- even though it was typed into the estimate WHICH was altered to state that they said the repair would not fix my original issue. Like all the other one star reviews say...... Do not trust these guys. Go see real professional mechanics.
Follow-up to my visit. Everyone was polite, and Metric is AAA approved. In New Mexico, I found auto mechanics that were highly recommended by co-workers, but afterwards, the mechanics told me the vehicle was thoroughly checked and test driven and was safe with no problems. Only to drive away with the same issues of grinding and squealing brakes, plus the same stalling out at high speeds. Twice I set up appointments at Metric Motors. The first visit told it was dust in the brakes and my brakes were good. Told all the roads in New Mexico were dirt and it was common. Told they went in and cleaned dust and small rocks out. After the second visit, told me not to waste my money on another diagnostic. Told my brakes were find and vehicle was fine with no stalling.I decided Taos was not the place to retire due to a lack of affordable housing and high cost of living and moved back to Colorado three weeks ago. My long-time Colorado auto mechanic immediately found the brakes were so dangerously worn it went into the routers. Repairs included new routers and brakes. Plus, a new throttle monitor and new pedal assembly that eliminated the engine stalling. My back brakes could have failed on my Subaru at any time at any place. If Metric had gone in and cleaned out dust and small rocks, they would have seen the dangerously worn brakes and worn routers. These were major issues that five New Mexican auto repair shops missed. My long-time Colorado Subaru mechanic immediately found what was wrong, and even just a visual inspection would have caught the worn brakes and routers.
Very professional! Would use them again
They're hit or miss like everything in Taos. They've done good work for me and my family in the past. That being said, I took my 2010 Jeep JK for a diag and quote and an oil leak in June 2023. The oil leak was dripping down my transmission bell housing and covered everything in oil. Metric claimed the rear main seal was bad and wanted over $1,100 to replace it. Ended up taking it to another shop out of town that informed me it was just the passenger side valve cover gasket. I replaced it myself, cost me $15 at AutoZone and an hour of work. Hasn't leaked since. Not saying they were trying to rip me off, but they're technicians are obviously oblivious if they can't find a valve cover leak.
Metric has been our go to for our lil step child Subaru. They’re always friendly and professional, quotes are reasonable and they always have over delivered. They’ll give you ride to work or pick you up too. Great place. Highly recommend.
Metric Motors is Triple AAA rated. The staff was professional and friendly. They have transportation service from their shop. They did miss a problem, but it has been fixed. They are great.
Great service!!
Every time I come here I'm reminded why I won't go anywhere else. Absolutely fantastic team.
They’ll charge two hours for 10 minutes of work
Metric Motors came through for me and my partner when my car broke down on a holiday weekend trip to Taos. They got me in and identified the problem and shuttled me where I needed to go — and once my car was fixed for an honest and straightforward price, got us safely home. Their staff was not just professional and reliable but also kind and supportive — we were in a stressful situation and they helped us in every way they could.
This is my go-to place when my vehicle is in need of repair. Yes, service can be pricey, but results have yet to disappoint. The statement of service is impressive in the way that other places tell you "XYZ was fixed" and this is the total to pay, but Metric Motors statment provides photos detailing repair(s) steps taken. so you know exactly what you're paying for.
Excellent service
Quick, friendly, kept me updated often
Outstanding customer service, and quality, timely work. Thank you!
Quick efficient service. Have all the tools and computers to provide solutions for the newer vehicles!
Always been good in previous t8mes I used there service. They didn't answer their phone so we took vehicle else where
The techs were fantastic at reviewing the work needed for my vehicle, complete with videos to show the issues. I'll take my vehicles back for service again anytime I need help!
Dave and everyone over at Metric Motors knew just what needed to be done and had me back in the drivers seat super fast.Highly recommend this mechanic to solve the problem and not gouge the customerBest service in Taos Hands Down!!!
Just not sure I trust these guys.Update:I do not trust these guys. I got four shocks done. When I brought my car to another place they told me the shocks were not what the factory recommended for my vehicle. No wonder three of them have broken. It was a complete waste of $2,000. Don’t trust your family or children’s life in these guys hands.
My husband had our truck worked on at Metric awhile ago—he just took it somewhere else for an alignment, and the new place said it did not look like the vehicle had the work done that Metric claimed to have done. Additionally, I had an awful experience here in the fall with a car Metric agreed to work on but that should have been totaled. Metric sent it out for body work after they’d done all they could, and we were told by two body shops that their work was no good. When I expressed frustration to Metric, I was told that “barking” at the shop managers was not going to get me my car any faster—at this point, they’d had my car for three months and were zero help in getting the car where it needed to go. After this latest revelation about our truck, we are never going to take another vehicle here and will advise others to do business elsewhere.
Metric Motors understands that when you have an issue with your transportation, it is a big deal. Walking to the desk, Dawn was warm and personable and I knew right away that I was in good hands. They are busy, but they worked me in and I am thankful to their team for that. Honest with a great reputation, I recommend them highly.
Top notch communication and customer service (rare find in Taos).Quick, honest and reliable. Felt like I was actually taken care of, which is a breath of fresh air around these parts -Thank you Metric Motors!
My Xterra’s timing chain unfortunately was failing due to a massive oil leak that had gone on for years. I knew it was going to be a hefty fix and I know what I’ve done on my xterra enough to communicate with them. They were extremely understanding! Communication was a little difficult but I understand as they are super busy!! They gave me a quote (which was in the ballpark I expected it to be in for everything) and it took about 3 weeks to fix. They were great and my Xterra is back and running so much better with no rattling or oil leaks. Their work is under warranty and they provide details and pictures. So great!
I'm very happy with the service I received. I'm a single woman and I'm so grateful they treated me with respect. They explained what they did and I'm extremely happy with the 2 yrs guarantee on the work they did. I feel the price was very reasonable. My car is running so well after the work they did. Thank you Metric Motors!Service: Auto engine diagnostic
Great service!
Highly Recommend
Rip off. Happy to take my money; LOTS of it too! I mean LOTS. Original issue never resolved. Will never recommend.NegativePunctualityServicesElectrical, Service not listed
Good place to take your car to get fixed ask for Do you know David is a good mechanic
Critical: Punctuality
Too expensive for my blood.
Great staff/mechanics. Very informative. Quick response time on vehicle maintenance 👍
Best place in Taos county for auto repair. Quality service and friendly staff.