Our Reviews


Average User Rating

4.07 / 5

Rating Breakdown

5
204
4
29
3
11
2
9
1
45

Jan 11, 2023
1 year ago
I was in a stressful situation out of town with my car and these guys fixed it super fast. It turned out to be a simple problem and only charged me $70 and had it done the same day.Services: Steering & suspension repair, Auto engine diagnostic

Nov 29, 2022
1 year ago

Aug 15, 2022
1 year ago

Aug 14, 2022
1 year ago

Aug 14, 2022
1 year ago

Aug 14, 2022
1 year ago

Jul 15, 2022
1 year ago

May 12, 2022
1 year ago
Drove my older car from Dallas to Taos, and on the drive my rear wheel bearings started to make noise. I called them Monday when they opened and they wrote me a quote for replacing both and to do an alignment. I'm a mechanic myself and I can say their labor rates are very fair. They told me it would be ready the next day by the end of the day which it was. The mechanic was very thorough and made sure everything was good on my car. Service writer was very friendly and professional. They even checked in with me a couple days later to make sure everything was okay, which it was. They do great work here at a fair price, I would highly recommend them to anyone needing a mechanic in Taos.Service: Steering & suspension repair

Apr 15, 2022
1 year ago
Critical: Punctuality

Apr 15, 2022
1 year ago

Roger A.
Apr 12, 2022
1 year ago
Good vibes with Metric Motors. Had a problem with my car brake system, made an appointment they called me and reminded me of the appointment they diagnosed the problem told me what it would take to fix it and fixed it all in a professional and kindly manner

Mar 27, 2022
2 years ago

Mar 27, 2022
2 years ago

Mar 27, 2022
2 years ago

Mar 27, 2022
2 years ago
Too expensive for my blood.

Mar 27, 2022
2 years ago
Very professional and Accurate with Repairs...

Mar 27, 2022
2 years ago
Better than a dealer at competitive prices.

Mar 27, 2022
2 years ago
Too expensive and you're not allowed to see their working on your automobile.

Mar 27, 2022
2 years ago
Mercedes provides excellent Customer service and the mechanics do amazing work..Thank You...

Mar 27, 2022
2 years ago
Great staff/mechanics. Very informative. Quick response time on vehicle maintenance 👍

Mar 27, 2022
2 years ago
Good place to take your car to get fixed ask for Do you know David is a good mechanic

Mar 27, 2022
2 years ago
Best place in Taos county for auto repair. Quality service and friendly staff.

Mar 27, 2022
2 years ago
Great place love the work they did on my 06 530xi BMW loved the custumer service and friendly staff.

Mar 27, 2022
2 years ago
Very detailed excellent work and fair had issues on the road and they treated me like a local

Mar 27, 2022
2 years ago
Fabulous service! We use them over and over again. They communicate really well and photograph everything that needs to be done on your vehicle.

Mar 27, 2022
2 years ago
They did a thorough assessment of my car, texted me an update with estimate (which was better than i expected) AND photos, and finished the car in the estimated time.I am very pleased.

Cherry B.
Oct 15, 2021
2 years ago
Friendly, helpful, went out of their way to accommodate my time frame. ASE certified mechanics is worth the extra penny for a job done right. Also a 2 year guarantee on repairs regardless where the car is. They had courtesy drivers as well. No surprise or hidden costs.

Cara M.
Sep 1, 2021
2 years ago
The good: Tim is a nice guy. The shop seems fairly well organized. The bad: Was told that the diagnostic fee would be applied to work that needed to be done. In the end, we were charged $237 without any work being done to our car. They simply told us we don't need brakes and they weren't sure what's wrong with the emissions system. They told us we could replace a part and it might fix the issue. I was prepared to schedule the work and asked how the diagnostic fee would be applied... since they needed to order the part.... But apparently it's only applied if they are able to do the work right when they are doing the diagnostic test. Really poor experience. Lacks integrity.

Jul 26, 2021
2 years ago
Very professional and Accurate with Repairs...

Apr 15, 2021
2 years ago

Mar 27, 2021
3 years ago
Very helpful and got the work done quickly. I really appreciated their dedication and knowledge.

Mar 27, 2021
3 years ago
If you want it done right the first time you want to go to Metric Motors . Great service honest shop.

Mar 27, 2021
3 years ago
Took a day to get a simple quote for front shocks on my 2WD Tacoma. Decided to ask the tire shop I like in Taos who they recommended for shocks. Saved $142 by getting a second quote and I got the second quote with no wait time.

Mar 27, 2020
4 years ago

Mar 27, 2020
4 years ago

Mar 27, 2020
4 years ago
Big Love for Juan and his crew!

Mar 27, 2020
4 years ago
Proffessional, timely, love the appointment format, great problem solving and customer service.

Mar 27, 2020
4 years ago
I have been taking all my vehicles to these guys for years and they have never let me down! I recently took my truck to them with a crazy electric issue (always the worst.) They got it figured out & got my truck fixed in short order. Professional & friendly.

Feb 25, 2020
4 years ago
Good place to take your car to get fixed ask for David good mechanic

Feb 17, 2020
4 years ago

Aug 22, 2019
4 years ago
I must say that if I need anything worked on I will be taking it here. Tim worked so hard and tirelessly on my warranty claim and he ended up getting me to have most coverage for a costly repair. It’s no wonder they get voted best of the best year after year.

Apr 15, 2019
4 years ago
Courteous and attentive service, quality work, honest pricing.

Apr 15, 2019
4 years ago

Apr 14, 2019
4 years ago
After $120 diagnostic my car was rendered fairly undrivable because I chose to not do the repairs at that time. I was told in no uncertain terms by Juan that either I do the prescribed repairs or he would give me the money back for the …More

Mar 27, 2019
5 years ago

Mar 27, 2019
5 years ago

Mar 27, 2019
5 years ago
Good service reasonable prices

Mar 27, 2019
5 years ago
Courteous and attentive service, quality work, honest pricing.Highly recommend, will return again!

Mar 27, 2019
5 years ago
These guys arent ‘the greatest’ . They can fix alot though and usually in a descent timely manner, they can over charge a little sometimes or alot but sometimes its fair. i dont go there anymore, mixed experience And they lie.

Mar 27, 2019
5 years ago
Honesty is hard to find these days, you can count on it with Metric Motors. Best price and repair service in town, guaranteed. They are AAA certified, you can count on them to get your ride running right.

Mar 27, 2019
5 years ago
After $120 diagnostic my car was rendered fairly undrivable because I chose to not do the repairs at that time. I was told in no uncertain terms by Juan that either I do the prescribed repairs or he would give me the money back for the diagnostic and I could never return. Those were HIS words that I would never return. Rather than manning up and helping me with the NEWLY CREATED problem, his solution was to leave the the car in a state in which the car would definitely fail by just completely unplugging that system and then I would have to come back to do the repair or I could leave and never come back.I dont take kindly to blackmailing so I took him up on his offer and I indeed will never return. I will also be forced to post my sour grapes across every social media review I can find. As a consumer this is my only recourse since Juan evidently lost him mind today and turned away the future business of a otherwise loyal customer. I more than likely WAS GOING TO DO THE REPAIR. I just needed some time to think about it.

Sep 30, 2018
5 years ago
Courteous and attentive service, quality work, honest pricing. Highly recommend, will return again!

Sep 23, 2018
5 years ago
Excellent experience here.

Mar 27, 2018
6 years ago

Mar 27, 2018
6 years ago
Nice to know that there is a quality repair facility in town--no more driving to Santa Fe for service.

Mar 27, 2018
6 years ago
I concur with positive posted reviews. Professional, courteous, prompt service in an era that could use more customer centered product such as offered here. This reflects on the engaged management that sets the bar!

Mar 27, 2018
6 years ago
I really appreciated Juan's honesty and integrity. He saved me a lot of heartache and Christmas money by figuring out my heat problem without a full diagnostic. I'll be coming back here the next time I have a problem that removing a plastic bag won't help!! Thank you so so so much!!!

Mar 27, 2018
6 years ago
These folks do great work. They have completed several complex jobs on my Touareg with great results. They even repaired what a previous mechanic screwed up with no complaints and no charge. Front desk is friendly and helpful.

May 23, 2017
6 years ago
Please do not go there they try to say did I need it over $3000 worth of engine work done on it it was a $40 part for a bad coil that was it.you have been warned

Mar 27, 2017
7 years ago