Our Reviews

Excellent experience here.

I wanted specific tires for my 2006 Honda and Metric Motors was the only place in Taos that I found for them. They did an excellent job. If you, notice, most of the reviews are from out of town, You should know that I'm sure many locals know and love Metric Motor's work, this garage is known as expensive among the locals.

- Quality work done by ASE certified mechanics.

I found them to be organized, efficient, and knowledgeable as well as community oriented.

I've been with Metric Motors for more years than I can remember. The service is 5 star, no, not gold...PLATINUM. The staff is ever so courteous and full of many answers for your endless questions, they are top notch. Summery: fair price, outstanding service, courteous staff, quality products, and a plethora of smiles.

Unprofessional and rude. And watch out for their dog they let jump on cars. My new truck is very scratched up from their dog(I'm a dog lover, but that's not the dog you have around other customers) jumping on my truck. There solution was …More

Seems pretty expensive

Quality work done by ASE certified mechanics.

I found them to be organized, efficient, and knowledgeable as well as community oriented.

Please do not go there they try to say did I need it over $3000 worth of engine work done on it it was a $40 part for a bad coil that was it.you have been warned

Nice to know that there is a quality repair facility in town--no more driving to Santa Fe for service.

NEVER GO HERE. They are known in Taos as having horrible customer service and poor mechanical abilities. They installed something incorrectly and it fell off. When I went back to have it fixed, they refused to take any responsibility or offer any assistance in repairing this issue.

I've never done a review of anything but this place was so awful i made an account to warn others. My experience was that the employees do very shoddy work, over charge a ridiculous amount and do a lot of snorting in the bathroom thats right next to the waiting room.

Unprofessional and rude. And watch out for their dog they let jump on cars. My new truck is very scratched up from their dog(I'm a dog lover, but that's not the dog you have around other customers) jumping on my truck. There solution was the guy behind the counter, obviously just a parts guy not a auto body guy, was going to "buff" it out. Just some backwoods people with a collared shirt.

I concur with positive posted reviews. Professional, courteous, prompt service in an era that could use more customer centered product such as offered here. This reflects on the engaged management that sets the bar!

I really appreciated Juan's honesty and integrity. He saved me a lot of heartache and Christmas money by figuring out my heat problem without a full diagnostic. I'll be coming back here the next time I have a problem that removing a plastic bag won't help!! Thank you so so so much!!!

These folks do great work. They have completed several complex jobs on my Touareg with great results. They even repaired what a previous mechanic screwed up with no complaints and no charge. Front desk is friendly and helpful.

They have ALL my auto service business because they go great, reliable work. My latest service work was on my Nissan Frontier where some weird electric thing caused my truck to just die in the middle of the road. Had it towed to Metric where Juan went above & beyond to find the problem & got it fixed!

Please do not go there they try to say did I need it over $3000 worth of engine work done on it it was a $40 part for a bad coil that was it.you have been warned

These folks work on my Mercedes and VW. They are very busy and run a shop that works on several types of euro cars. I've found them to be reasonable and honest. The lady at the counter is friendly and helpful. Other than going to Santa Fe, it's the only place I would take my cars in this area. They are not cheap. I hope if your driving a European made car, you've resigned yourself to the fact they need much more maintenance than other cars. Thus, prices for repairs at this shop can be hefty because of prices for parts and labor. I would go ahead and pay the labor cost. These people charge as much as my doctor, but you get what you pay for. update; I took my VW in for service and was expecting OEM parts. You have to tell them you want OEM parts. Lesson learned.

I had tried this place years ago with a different car and was not razzle dazzled but kept noticing that it was winning local town award for best place to take your car so I was reconsidering. After the 7 yr dealer warranty for my diesel ran out I had to find a new mechanic in Taos that was competent and would not keep it for days as with another couple of options in town. Over the past 4 years I have taken my vehicle for regular minor service and major odd diagnostics due to rodent damage. They have been what I want and reliable as far as mechanics go. IE diagnose, repair,honor their warranties on parts and do not not up-sell. They have gotten better at scheduling and turn around time too. I get it within expected and estimated time on the same day. Recently I checked around for a complete brake job in town and I found that while they were higher in their quote that I would be sure to have it back that same day and expected that the quality of care would be superior than others I had previously used. Well I am ecstatic that I decided to stick with Metric not only was it done an hour earlier but they actually gave me a car for the day saving me a rental car expense AND gave me an additional discount with my Triple A membership saving me more money than had I gone with one of the others in town PLUS I have the proven experience that they are competent and will stand by the parts and labor should there be an issue as they did in the past on a much more expensive repair job where the parts acted up. Their was a prior employee at the service desk who is gone and was not a good fit for Metric but Renee and Jesse have been there a looong time so they are my go to's and Tim who is new, seems nice. Thanks team metric for making car repairs bare-able.

My partner and I have been coming to Taos since 1982. Metric Motors has been an iconic repair location for all sorts of vehicles since then. We were always in rental cars so no need to go to MM. However, since last year we are driving our own 2016 Subaru Forester. We were in Taos from 7/23 until 8/21/17. This year we did the same thing. However, an oil change and tire rotation was needed on the trip so I called MM. I spoke with JOE the owner on the phone and he set me up. I arrived on time and spoke with DAWN. She is a wonderfully aware and savvy person who really knows her job, and got me in and out in not quite 90". I wanted tires rotated but Dawn said Joey my tech said they didn't need it as they were new Coopers with only 6k on them and were wearing well. (They also did a huge safety check and I found that my brakes had hardly worn in 39k miles! ) I found MM to be honest and forthright. The crew there is amazing. I only wish they sold their very cool polo shirts!!! Come on Joe do it! With best regards and trust, John Wise

Please do not go there they try to say did I need it over $3000 worth of engine work done on it it was a $40 part for a bad coil that was it.you have been warned

-

Please do not go there they try to say did I need it over $3000 worth of engine work done on it it was a $40 part for a bad coil that was it.you have been warned

Drove in with an ailing car and drove away an hour later all fixed up. Appreciated the immediate service, especially as a first-time customer. I'm hooked and will no longer be driving to Santa Fe for my regular maintenance. And I'm grateful …More